Zuora

Yesterday, a few of our expert ZEOs met with Zuora customer PagerDuty for an all-day workshop. The teams shared roadmaps and strategic business objectives, digging into the details on how Zuora can continue to support PagerDuty for future growth. Shout out to Joshua Eggler, Jeff Davenny, Natalie Kalas,Laz Pastrikos, and Marissa Gates! Zuora customer? Check out more about our customer workshop program here! https://lnkd.in/gBBFM697

As businesses embrace AI, digital services, and usage-based pricing, traditional ERP systems often struggle to keep up. It’s time to think beyond ERP, particularly for complex processes like order-to-cash. Meet us Workday Rising #WDAYRising to learn more!

Spots are filling up fast at Subscribed Live London on 24 September! Don't miss out on: 🧠 Next-Level Knowledge: Choose from topics like Gen AI and the quest for sustainable monetisation, ERP modernisation, streamlining payments success, using AI and data to drive subscriber engagement, and new pricing and packaging strategies to help you win in the post-subscription age. 🤝 Networking Opportunities: It’s not just an event—it’s a chance to connect with industry leaders adopting diverse strategies to evolve monetisation with demand. 🛠 The Right Tools: Push the boundaries of what's possible with the right tools and technology to future-proof your business. 🧩 Meeting the Ecosystem: Learn about the technologies in our ecosystem supporting our customers from Avalara, Amazon Web Services (AWS), BlueSnap, Clarasys, GoCardless, Limio, SlimPay, Synthesis, and Worldpay. Register now: https://bit.ly/3xYp3NR

Monthly subscription or pay as you use? When it comes to certain things like 🛩 or 🍲 🚗 , consumers like the option to pay for only what they use.

Ready for the next IPO 🌊 ? Get ready by: 1️⃣ Getting your finances in order 2️⃣ Smoothing out revenue processes 3️⃣ Making sure you're compliant Make sure your systems are in shape in the comments.

Nobody will remember: - the exact cost of their subscription when they first signed up - how easy it was to sign up - all the features that comes with their subscription (especially the ones they don't use) People will remember: - when the cost of the subscription outweighs the value - how hard it is to cancel - when you tried to charge them for a feature that used to come free

Thinking about charging for GenAI features you've already embedded? You may face some resistance. 70% of people say they aren't ready to shell out extra cash for embedded GenAI features.

“I’m proud of our ZEOs for delivering a solid second quarter. From our install base to the analyst community, we continue to be recognized for our market leadership. When enterprise organizations want to win with a Total Monetization strategy, they come to us for our mission-critical technology.” - Tien Tzuo, Founder and CEO at Zuora. Read the full second-quarter earnings release here: https://bit.ly/3yCRDoF

The shift towards usage-based and hybrid pricing marks a critical departure from traditional seat- or user-based pricing, which no longer adequately captures GenAI’s unique value. In the final article of our series on monetizing GenAI, Michael Mansard explores GenAI pricing metrics and models highlighting a shift towards usage-based pricing and value-focused strategies. Learn more in the comments.

Excited to officially welcome the Sub(x) team to Zuora with the completion of the acquisition! 🎉 Let's usher in the Paywall 3.0 era together. 💪🏻