Alfonso Cerullo

- 100 Days Plan
- Restructuring of the acquired company

EMEA Post Deal Integration aiming to creat one EMEA company.

Stream Leader within an overall PMI program, leading the information technology project
stream, engaged to guarantee the day 1 readiness in terms of system integration and
management reporting.
Project Highlight: International project across Italy and Belgium, aiming to support the top
management in achieving the merge of two acquired Belgian companies. The IT project stream
was in charge of:
 Asses the As Is application, and Infrastructure
 Design the deployment plan to… Mehr zeigen

Stream Leader within an overall PMI program, leading the information technology project
stream, engaged to guarantee the day 1 readiness in terms of system integration and
management reporting.
Project Highlight: International project across Italy and Belgium, aiming to support the top
management in achieving the merge of two acquired Belgian companies. The IT project stream
was in charge of:
 Asses the As Is application, and Infrastructure
 Design the deployment plan to implement the To Be model on SAP ECC 6.0
 Design, build, test and deploy of an Visual Basic Application for management reporting Weniger anzeigen

Project Manager within an overall manufacturing transformation program. Engaged since the
dealing phase then in designing and delivery of Toll Manufacturing Model for 3 Russian
Companies of Tyres international group.

Project Highlight: International project across Italy and Russia, aiming to design, build and
delivery a strategic Manufacturing Model based on the Toll Manufacturing schema. The project is
a green field implementation of SAP ECC 6.0 solution, where purchasing… Mehr zeigen

Project Manager within an overall manufacturing transformation program. Engaged since the
dealing phase then in designing and delivery of Toll Manufacturing Model for 3 Russian
Companies of Tyres international group.

Project Highlight: International project across Italy and Russia, aiming to design, build and
delivery a strategic Manufacturing Model based on the Toll Manufacturing schema. The project is
a green field implementation of SAP ECC 6.0 solution, where purchasing, sales, planning,
accounting and financial processes have been implemented. The project involved for the first
phase (to be closed by the end of March 2012) 12 Accenture Consultants which are going to be
grown for the second phase (to be closed by the end of July 2012). The main Goal is to create a
Unique Manufacturing Model to support the business and the industrial plan objectives. Weniger anzeigen

"As Is" and "To be" model design, aiming to improve the sales and service processes preformance.

International project across Italy, UK and France markets, which aims to design and build a strategic Service Model based on a customer centric vision. The project is rolling out SAP CRM 7.0 solution for Contact Center and Field Force, where all Service processes are going to be driven: Call Management, Intervention Scheduling, Intervention Closure and second visits, Sales, Cliams, etc. The main Goal is to create a Unique Service Global Solution for Company, its Clients and Service Field Force,… Mehr zeigen

International project across Italy, UK and France markets, which aims to design and build a strategic Service Model based on a customer centric vision. The project is rolling out SAP CRM 7.0 solution for Contact Center and Field Force, where all Service processes are going to be driven: Call Management, Intervention Scheduling, Intervention Closure and second visits, Sales, Cliams, etc. The main Goal is to create a Unique Service Global Solution for Company, its Clients and Service Field Force, getting high cost saving (field reimbursement costs reduction; first call, first visit and intervention), revenue grow (sales of complementary products and services like extra warranty) and high customer satisfaction. Weniger anzeigen

Project Role: Project manager
International project delivered on Scandinavia (Finland, Sweden and Norway)
Central Europe (Hungary, Czech Republic and Slovakia), Italy, UK and France. The project aims to
deploy a strategic tool for Service Operation and Finance to manage the Pricing, Validation and
Payment of service field force reimbursement requests. The project is very challenging either for
business processes implemented and technical solution delivered; one Global Template… Mehr zeigen

Project Role: Project manager
International project delivered on Scandinavia (Finland, Sweden and Norway)
Central Europe (Hungary, Czech Republic and Slovakia), Italy, UK and France. The project aims to
deploy a strategic tool for Service Operation and Finance to manage the Pricing, Validation and
Payment of service field force reimbursement requests. The project is very challenging either for
business processes implemented and technical solution delivered; one Global Template (cross
markets) has been designed to meet the business needs which aim to drastically reduce the service
intervention costs with a complex “approval workflow process” . Whilst technically the application
is built on SAP ECC, it is integrated with SAP CRM where contact centres processes are managed
and with a Web Vendor Portal where the field force gets directly the call. Furthermore the field
force mobile application (used to manage the Agenda and Intervention) has been integrated as
well. Monthly all approved reimbursement requests will be paid through a standard SAP processes
(MM, SD, FI) and Invoices, Debits and Credit Notes are produced. Weniger anzeigen

International project of Sales and Marketing areas, which aims to implement a new Trading Company for Ukrainian market. The project required a long analysis to match the business sales objectives and market fiscal laws. Once designed, the model has been delivered on SAP R3 through the deployment of following standard SAP proceses: Purchasing (MM) Financial (FI) Sales and Distribution (SD) and accoutning (CO).

Project role: Project manager
International Project, area Sales and Service, aiming to re-engineering of Service Field Force processes for France, Belgium and Italy markets. The project has delivered a Windows Mobile Application on a Microsoft platform installed on a Mobile Tool used by Field Force during maintenance intervention to customers and retailers.
The application has generated an high integration of field service processes, and high performances in terms of Customer Service… Mehr zeigen

Project role: Project manager
International Project, area Sales and Service, aiming to re-engineering of Service Field Force processes for France, Belgium and Italy markets. The project has delivered a Windows Mobile Application on a Microsoft platform installed on a Mobile Tool used by Field Force during maintenance intervention to customers and retailers.
The application has generated an high integration of field service processes, and high performances in terms of Customer Service Level (on time intervention, and right spare parts always available), Sales (Sales of complementary products like warranties, pricing and technical information available, etc.), Quality (product defects codified and available for quality department soon after intervention closure) the and Cost Saving (no double visits).
The technicians receive on line the new calls (interventions) booked at contact center so they can manage/optimize their Agenda, furthermore they can easy buy spare parts, make sales of complementary services and products or make a VAN stock inventory. Weniger anzeigen

SAP R/3 manufacturing: implementation of PP, MM, QM modules on all (18) Indesit plants.
My role: responsible for analysis, design, testing, user training, deployment and user support for QM and PP modules.
Location: Italy, UK, Turkey, Poland

Engaged first as functional analyst of Material and Inventory Management project stream, working to Functional Specification for custom developments; Unit and Integration Test; User Documentation and training (Italian and English); Cut-over production, data migration and follow-up. Then after the third plant Go Live, I became the Material Management stream leader and so responsible of area for the following 7th production plants roll out.