Christopher Hess

Don’t expect insurers to guide you to the answer that is best for you on business interruption values. They have a different agenda and process.

You don’t want to find out how your coverage works during a claim or that you’ve been paying for coverage you don’t need.

"The company was ambushed and had to disprove incorrect information. All the while, claim payment was being withheld."

Disagreement in the course of a property insurance claim is an anticipated part of the process, but here are several ways to keep it civilized and productive.

The standard approach to calculations on business interruption overstates potential costs and leads to premiums that are too high.

The adjuster is an expert on property claims yet still hires specialists. Why would the insured go it alone?

The world is getting smaller. Companies of every size do business around the globe. This poses business interruption risks both direct and indirectly. Recent examples include the devastating flooding in Thailand and the Tohuku earthquake and subsequent tsunami in Japan. Property claims can be hard enough when they are at home; adding distance and language differences can make things more time-consuming and add expense to resolving a claim. There is good news, though: International claims are… Mehr zeigen

The world is getting smaller. Companies of every size do business around the globe. This poses business interruption risks both direct and indirectly. Recent examples include the devastating flooding in Thailand and the Tohuku earthquake and subsequent tsunami in Japan. Property claims can be hard enough when they are at home; adding distance and language differences can make things more time-consuming and add expense to resolving a claim. There is good news, though: International claims are not that different than any other claim. Weniger anzeigen

Although the adjuster role has evolved in ways that hurt policyholders, there are five ways that you can shape the process in your favor.

With property claims, the assumption is: Submit your invoices, and your insurer sends you a check. If only the process were that simple.

Seven actions will not only help with your next loss but can have an immediate benefit to your risk management.

This minor endorsement can make a major difference on a property claim.

The annual business interruption worksheet can be supplemented with information that generates a realistic look at risk -- and cuts premiums.

No one wants to deal with a property claim. Unfortunately, claims do happen, and that is why you buy insurance. There are right ways and wrong ways to manage a claim — here are three common mistakes and how to avoid making them.

For businesses with a Deepwater Horizon-related loss, the switch to the Gulf Coast Claims Facility might not have made it any easier to get whole again. Yet take some solace in the fact that lessons from "regular" first-party property losses can be applied. In his article, "Succeeding in the Gulf Coast Claims Facility Process", Chris Hess uses his experience with first party property claims to address issues that Deepwater Horizon claimants might face and how to overcome them.