Frank Whitson

Be confident. Understand and value yourself. Embrace your strengths, but realize your weaknesses. The quest to be the best YOU that YOU can be is never ending. “Everybody has a plan, until you get punched in the mouth”. -Mike Tyson

We look at the person. We have 3 key factors that are mandatory. Do you show up to work? Do you have desire to be the best you, that you can be? Have you been punched in the mouth(faced adversity) in life? Our team can teach you the position, but we need the core person to have these qualities. We base our hiring solely on people, not résumé’s.

I have a philosophy of treating my professional teammates as family. There is personal family and professional family. In many cases, we see our professional family as much as our personal family. Family, will have disagreements, but they are still family. The philosophy of our next day, is our best day helps us to stay cohesive. If we have a bad day, we don’t tear down the whole structure and harbor ill feelings. If we have a great day, we cannot carry it forward. Resting on past success will not help. Harboring ill feelings about past events, will not help. Treat your professional teammates as family and move forward after failures. PERIOD.

My theory on any interactions in a professional setting is that you must base your decisions entirely on performance. All of the other adjectives/nouns/pronouns or identifying features are meaningless. My example is that when anything in our history has been accomplished, the only goal was success. Going to the moon, for instance, was accomplished by putting the best people together, regardless of adjectives/nouns/pronouns. Base your decisions on the ability of your employees to do their jobs and nothing else. This will, by design, more often than not, give you a diverse and inclusive TEAM. Your team will be more productive and the culture will be positive based on the fact that everyone knows why they are on the team. Performance.

“If you can't explain it simply, you don't understand it well enough.” -Albert Einstein. In my experience, as a Manager of communities, quality of data can either make or break your chances of being successful. I do believe that the industry puts too much value on elaborate charts and data filled with color and visuals. I deal with trades, these are usually very successful former field trade members. My belief that we are all teammates in being successful, whether you are at the top or at the proverbial "bottom", we are all teammates in the end. I use simple system of X's and O's. Is it done or not? These items within a very important critical task tell us whether I am ready to move forward or not. Ex: tile+tops+plumb trim=GAS METER.