Jim Wilcox

Jim Wilcox

Schaumburg, Illinois, United States
336 followers 332 connections

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A well-rounded leader that thrives on challenge, and effectively communicates vertically…

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  • Philips Ambulatory Monitoring & Diagnostics Graphic

    Philips Ambulatory Monitoring & Diagnostics

    Rosemont, Illinois, United States

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    Schaumburg, Illinois, United States

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    Los Angeles County, California, United States

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    St. Charles, IL 60174

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    Downers Grove, IL

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    Downers Grove, IL

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Courses

  • IT Foundation

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  • Tableau

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  • VMWare VCP

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Projects

  • ICD-9 to ICD-10 conversion

    Led the project for the mandated ICD-9 to ICD-10 conversion.

    -Finished 3 months ahead of schedule
    -Created logic for custom cross-walk and search functionality in .NET
    -Ran Training webinars and created physical documentation for clinical staff

  • Implemented Cisco UCS Blade Architecture

    Migrated rackmount server architecture to a highly redundant Cisco Unified Computing System blade server environment

    -Greatly improved application performance
    -Increased scalability
    -Decreased resource requirements for upgrades
    -Added redundancy at the physical layer

  • Redeveloped a highly-efficient help desk to support the rapid growth of the company

    Assessed and redeveloped the IT helpdesk

    +Implemented new software and workflows to improve efficiency and customer service
    +Leveraged helpdesk software to identify inefficiencies and opportunities for automation via reporting

    -Greatly improved efficiency of entire department
    -Improved satisfaction of the end user

  • Data Center Migration

    Migrated onsite Data Center of 20 Servers to an external SAS 70 Data Center. Migration included:

    +Converted and rebuilt original servers into a redundant Citrix XenServer virtual environment
    +Designed and implemented high-speed HP 10GB iSCSI Storage Area Network (SAN)

    -Exceeded SLA of .99% availability
    -Increased business and infrastructure scalability
    -Added redundancy
    -Increased productivity due to system availability

  • Designed and implemented a Xenapp Citrix farm

    Architected a Citrix farm to support resource-heavy client-server applications at remote facilities and business partners

    -Reduced Bandwidth Requirements
    -Increased organizational scalability
    -Decreased helpdesk resource requirements

  • Migrated hub and spoke WAN to full mesh MPLS network

    Implemented an MPLS network while leveraging existing circuits as BGP (automatic) failover to achieve 99.99% uptime.

    -Improved connectivity at remote sites by 21%
    -Reduced setup and procurement time for new circuits
    -Consolidated billing to reduce accounting overhead

Languages

  • Englisch

    Full professional proficiency

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