About
With over 15 years of Customer Success experience, I am a Staff Program Manager at…
Articles by Tia
Experience
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Education
Volunteer Experience
Honors & Awards
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Woman of Influence Award Honoree
Cheryl Magazine
Cheryl Magazine in partnership with Soul Reborn, a 501(c)(3) non-profit organization will be honoring 10 women with the 2nd Annual Cheryl Magazine Women of Influence Awards at our 2024 Luncheon. This year we are excited to honor Cynt Marshall, Niecy Nash-Betts, Patricia Bailey, Effie Dennison, Kim Roxie, Tashara Parker, Hope Rush, Joya Hayes, Tia Bradley-Davis and Tanya Lombard. These women embody our theme of "Gamechangers and Trailblazers" with their unwavering pursuit of excellence in their…
Cheryl Magazine in partnership with Soul Reborn, a 501(c)(3) non-profit organization will be honoring 10 women with the 2nd Annual Cheryl Magazine Women of Influence Awards at our 2024 Luncheon. This year we are excited to honor Cynt Marshall, Niecy Nash-Betts, Patricia Bailey, Effie Dennison, Kim Roxie, Tashara Parker, Hope Rush, Joya Hayes, Tia Bradley-Davis and Tanya Lombard. These women embody our theme of "Gamechangers and Trailblazers" with their unwavering pursuit of excellence in their respective industries, driving both impact and transformation.
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2020 PCG Customer Success Top Performer Award
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2018 PCG Customer Obsession Award
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2017 CEO Care Club
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The Lacerte REP Billing Improvements Team. Tia Bradley and Chris Kokenes from Plano, and Melinda Philippsen from Fredericksburg. Thanks to this team’s efforts, 1,200 fewer customers were locked out, a 28 percent reduction over last year. There were 4,500 less contacts, tNPS increased by 11 percent and they achieved a cost savings of $41,000.
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Leader of the Quarter
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Sales Leader of the Quarter (2nd Quarter 2017)
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2015 PTG Peer Nominated Leadership Award: Win Together
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2014 Leadership Award - Win Together
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2013 APD S3 Leader Award - Rookie of the Year
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2012 APD Care Top Performer Award
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2009 APD Top Performer Award
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