Jeff Wilkinson

Jeff Wilkinson

Buffalo-Niagara Falls Area
4K followers 500+ connections

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Global technology executive with a passion to challenge conventional thinking and deliver…

Activity

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  • Delaware North Graphic

    Delaware North

    Buffalo/Niagara, New York Area

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    Fairfield, Connecticut

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    Chesterbrook, PA

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    Chesterbrook, PA

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    Chesterbrook, PA

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    Chesterbrook, PA

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Volunteer Experience

  • Montgomery Township Building Graphic

    Youth Coaching

    Montgomery Township Building

    - 8 years

    Children

    Served as coach for a variety of youth sports including baseball, softball, soccer, and flag football. Provided an environment that focused on positive reinforcement and kept sports fun.

  • Chair Of The Board Of Directors

    Pleasantville Preschool

    - 2 years 7 months

    Bildung

    Volunteered and served to provide leadership in financial planning, staffing, and facility improvements for the betterment of children's early development education.

  • MISSION: IGNITE Powered by Computers For Children Graphic

    Board Member

    MISSION: IGNITE Powered by Computers For Children

    - Present 5 years 9 months

    Children

    We believe in providing an equal opportunity for all; helping to level the playing field through training and access to technology. Sixty percent of America’s jobs require technical skills. A lack of computer access and technology training has left many without the necessary experience to succeed in higher education or employment. MISSION:IGNITE aims to eliminate these obstacles.

Publications

  • Gain a Competitive Edge with the SAP Pre-determined Pricing Engine

    SAP Sapphire Topic (2014) and webinar replay

    Created through co-innovation with AmerisourceBergen (ABC), a $100+ billion pharmaceutical services provider, the catalog engine was created from the driving need of ABC to process 1.4 million order lines per day, provide updated pricing information in response to changing data, and ensure pricing accuracy and a positive customer experience.

    See publication

  • How AmerisourceBergen conducted user research to deliver an improved customer experience in their eCommerce platform

    2014 SAP Sapphire Presentation

    Overview of our process to actively engage our customers to influence a positive customer experience through the use of personas, storyboards, and wireframes. Output influenced user experience (UX) along with test scenarios, training material, and targeted communications.

  • Points of Contact – Driving the Connected World (IoT)

    CIO Summit (Philadelphia)

    Discussion on the impact of operating in a "connected world" and how through companies must think through new opportunities to leverage technology, IoT, and data...or be disrupted.

  • How AmerisourceBergen Used Knowledge of their Customers to Drive their SAP Implementation

    SAP Sapphire 2013

    Lessons learned from the AmerisourceBergen implementation of SAP ERP, and how our customers were the focal point for our design and expected outcomes.

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