This is Vydehi from Intellectt Inc. We currently have an opening for a Credit & Collection Analyst with one of our medical device clients. If you or anyone you know is interested in this opportunity, please feel free to send your updated resume to [email protected] or reach out to me directly at +1 732 355 7412.
Job Title: Credit & Collection Analyst
Location: Durham, NC
Duration: 12 Months
Description
Position overview:
The Credit and Collections Analyst primary focus is effectively maintaining and/or reducing DSO utilizing a blend of current process, new/enhanced procedures, client communication protocols and the candidate's learned and practiced ability and techniques. Integrity, Accuracy, Completeness of the AR Aging is key to this role.
Handles inbound and outbound telephone calls on past due accounts.
Key Responsibilities
Monitoring and maintaining assigned accounts via customer calls/correspondence, account adjustments, client disputes, and short payments.
Minimize risk of loss to the business by controlling AR write offs for assigned accounts.
Review writes off recommendations with Supervisor.
Reconcile AR accounts when required and present to the Supervisor.
Weekly review of AR aging – Current status, next action steps to close open invoices.
Partner with the Supervisor to establish and maintain effective and cooperative working relationships with remote sales and customer service teams; enlisting their assistance when appropriate to accelerate the collections process.
Timely and effectively communicating and following up regarding customer accounts by developing relationships with appropriate client personnel
Additional departmental tasks
Recommend and review with Supervisor Credit Hold decisions
Annual review of Customer Financial Stability
Other Projects may be assigned from time to time
Skills And Experience
Associates degree in business/accounting/finance or equivalent combination of education and experience
Good critical thinking skills and a passion for detail is essential
Proactive and reactive thinking is a must have in this role
Knowing how to be a team player is key for this position, work closely with department team members and management team
Critical to be proficient in Excel as this tool is an extreme part of this position. Must be proficient with creating spreadsheets with critical and useful data
Proven understanding of the collections cycle with a proven ability to identify and execute new or enhanced collections processes and programs
Ability to drive/execute work initiatives with nominal amount of direction
Excellent verbal and written communication skills
Capability to partner and develop relationships with all levels of internal and external customers
One to two years of experience in A/R and collections preferred
One year of experience in Microsoft Dynamics Great Plains and SalesForce
Ability to calculate figures and amounts such as annual contract changed to monthly or quarterly at the customer’s request
Seniority level
Associate
Employment type
Contract
Job function
Accounting/Auditing and Finance
Industries
Staffing and Recruiting
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