Designer Sales Team Member

Location: Unclaimed Baggage: Retail

Position: Designer Sales Team Member

Basic Function: This position requires a smile, a positive, friendly presence while interacting with guests on the retail sales floor. Also, a basis of understanding of designer items and sales techniques is desirable, but not necessary to apply for this position. The main function of this position is to interact with our guests. Make every effort to ensure that each guest that you meet is having an exceptional shopping experience and if they are not, understand what you can do to help the situation. Remember that serving our guests is our goal and that is simply learning what their designer wants, interests and needs are. With strong emphasis on developing product knowledge for a long-term, professional position within our company. A professional appearance is required.

General Responsibilities:

• Exceptional guest service is necessary in this one-on-one sales environment. Make each guest feel welcome and give good guest service to each guest you encounter; learning their designer wants, interests and needs.
• Be familiar with and willing to learn diverse types of designer merchandise, including variations wallets, purses, fragrances, shoes, and cosmetics.
• Be familiar with and willing to become more knowledgeable in current trends and designs in designer merchandise, as instructed by the designer sales area supervisor.
• Be familiar with the location of merchandise and help guests locate items of interest.
• Basic function and understanding of the cash register will be required.
• Keep merchandise straightened, clean and organized by following weekly task guidelines.
• Responsible for keeping showcases stocked and floor space stocked with designer merchandise being in stock is an important aspect of the guest experience.
• Maintaining a complete stock of paper supplies (i.e., bags, boxes, tissue paper, etc.)
• Report all suspicious activity or shoplifting to the Asset Protection Manager in a timely manner.
• Report any merchandise issues or product loss to Designer sales area supervisor.
• All other tasks assigned by store leaders.
  
  
  

Physical Requirements:

• Light to moderate lifting is required.
• Repetitive motion is also required.
• Ability to sit or stand for extended periods of time.
  
  
  

Schedule Hours:

• 32-40 hours per week position requiring one to be at work as early as 6:00 am and stay as late as needed based on store open for business hours, including Saturdays. Flexibility in scheduling is required.
• Saturdays are required; on average one Saturday off each month.
• All major holidays are a requirement (excluding Thanksgiving Day and Christmas Day)
• Wednesday and Friday of Thanksgiving Week are required.
• Annual Winter & Ski Event (1stSaturday in November) required.
  
  
  

Reporting Relationship: Reports directly to the designer area supervisor.

Unclaimed Baggage is the nation’s only buyer and repurposed of lost luggage, offering a second life to a treasure trove of goods that airlines and other travel/hospitality companies have been unable to reunite with their former owners. It is a 50,000 square foot brick-and-mortar retail store in Scottsboro, Alabama that draws over a million visitors a year from all 50 states and around the world. Besides clothing, jewelry, footwear, electronics, eyewear and sporting goods, shoppers might find anything from a kimono to a shrunken head, vintage collectibles, or zebra skin, complete with ears and tail. This one-of-a-kind business has attracted media attention for decades in outlets ranging from The Today Show, The Wall Street Journal, Vogue, The New York Times, BuzzFeed, Discovery Channel and more for its ever-changing array of unique items from around the world, all sold at incredible value. The company also runs a philanthropic foundation called Reclaimed for Good, providing worldwide charities with millions of dollars’ worth of items like unsellable medical supplies and equipment, clothing, and eyeglasses. In 2020, this family-owned business celebrated its 50th anniversary and successfully launched its first online store. Within days of its launch, www.unclaimedbaggage.com welcomed over a million visitors to its site, shopping from every state in the country. Top 10 states by e-commerce customer range from coast to coast every week, showing the strength of this unique brand. Learn about Unclaimed Baggage at www.unclaimedbaggage.com or connect online through Instagram, Facebook and Twitter.

OUR CULTURE

Our Mission is to: “Redeem the lost, unclaimed, and rejected for the glory of God.” We have the stability of our 50+ year history, combined with a highly entrepreneurial mindset, constantly changing, and improving for growth. Our principles are rooted in a distinctly Judeo-Christian worldview. We are not perfect and do not always get it right, but we genuinely seek to honor God in all we do.

Our Values in Action are:

• Integrity: Do the right thing
• Excellence: Always reach for better
• Humility: Listen and learn
• Service: Help others win
• Teamwork: Grow stronger together
• Gratitude: Choose to be thankful
• Entrepreneurship: Make it happen
  
  
  

The duties, responsibilities and requirements presented in this job description should not be construed as an exhaustive list of roles or responsibilities.