GIS Specialist
Role: GIS IT Support Specialist
Work Location: GA (Possibility for 100% remote or Hybrid)
Duration: Long Term
Responsibilities:
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Work Location: GA (Possibility for 100% remote or Hybrid)
Duration: Long Term
Responsibilities:
- Acts as 1st line/tier of GIS technical support for GDOT
- Validates operation of virtual ArcGIS Desktop and ArcGIS Pro environments and enterprise GIS applications
- Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs, acts as a customer liaison
- Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed
- Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS
- Develops, updates, or maintains system/technical documentation as needed
- Performs a variety of special projects and assignments and provides on-call support as needed
- Develops GDOT GIS User Group, resources, and assists in training material creation
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Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Information Technology -
Industries
Internet Publishing
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