Guest Group Communications Coordinator

All camps share a common purpose: creating an environment where Young Life staff bring Ch rist to life by creatively presenting the complete gospel of Jesus Christ. Speaking clearly from the Scriptures, camp speakers introduce kids to the person of Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection and the opportunity for reconciliation with God.

Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.

Guest Group Communications Coordinator

Summary

The Guest Group Communications Coordinator is the primary liaison for communication between the property and its guest groups. The primary responsibilities of the Guest Group Communications Coordinator are the coordination of the school-season calendar and all pre-camp communication with guest groups. This individual is the liaison between the property operation and the guest group. Coordination with the Guest Services Coordinator and staff is essential, as is a working relationship with the Food Service, Site and Facilities, Housekeeping and Administration departments.

Essential Duties

• Gather requests for facilities and services, communicating changes and addressing concerns for incoming guest groups; communicate this information to the different departments at the property well in advance of the group's arrival.
• Share host responsibilities with the guest services team.
• Develop and maintain all guest services materials that are part of the communication process with guest groups (e.g. Guest Group Planning Packet)
• Cultivate and maintain a constant open line of communication with Young Life field staff and non-Young Life guest groups in relation to their use of and comments about the property.
• Understand interdepartmental relations as related to service for the guest group.
• Possess familiarity with all aspects of the camping operations (e.g. Food Service, Housekeeping, Administration, Maintenance and Guest Services)
• Serve as the liaison between the property and the various assigned staff who will make use of the facility during the school year (e.g. camp director, program team, etc.).
• Research, develop and implement specific projects as assigned by the guest services coordinator.
• Other duties as required by immediate supervisor.
  
  

Education

Working Conditions:

• A four-year college degree preferred.
• Training in hospitality preferred.
  
  

Experience Required For The Job

• Must be organized, detail-oriented, customer service oriented, have effective phone skills and be a clear communicator.
• Must be familiar with the ministry strategy and mission of Young Life.
• Must possess skills and gifts in communication, organization and administration.
• Able to function in a healthy manner where relationships are transient in nature.
• Able to communicate a sense of warmth, hospitality and concern for all staff and users of the property.
• Able to relate to all camping staff in a professional manner that enhances the total flow of camp operation.
• Able to respond to urgent and unscheduled needs of guest groups.
  
  

Note: Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp.

Job Specific Working Conditions

• Southwind is located in beautiful Central Florida. Southwind is close to Orlando and Gainesville, which offer many outdoor adventure opportunities, and a full array of amenities. Southwind operates year round and serves every brand of Young Life camping and a variety of church groups, private Christian schools, and outreach ministries. Southwind is in an exciting stage of a master plan build-out that includes new structures and the remodel of existing structures. Southwind’s culture is focused on helping staff develop and grow their relationship with Christ, develop and grow vocationally and professionally, and creating an environment where Southwind’s guests experience God’s transformative love.
  
  

Notes

Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp.

Pay Transparency

In the U.S., the standard base pay range for this role is outlined below. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location.

$31,562.00-$39,500.00