Head of Benefits

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Responsibilities

• Develops Cloudflare’s global benefits strategy and programs
• Lead design, oversight and administration of North American benefits strategy and programs
• Provides guidance to regional Total Rewards leads on the design and approval of country-specific Benefits programs
• Manage vendors, broker relationships, regulatory and policy compliance, internal and external audits, and system automation. Develop necessary policies and guidelines.
• Manage Benefits Analysts and contractors who support the North American benefits programs
• Serve as a contact point with executives on benefits patterns and trends, and with employees on escalations of benefits inquiries and complaints to ensure quick, equitable, courteous resolution.
• Drive the implementation, maintenance and improvement of company benefits programs including time off, medical, dental, vision, disability, life insurance, retirement, flexible spending accounts, mental health, family forming and caregiving benefits.
• Coordinate with brokers/vendors on renewals, RFPs, benchmarking and survey participation. Evaluate existing company benefits against market practice and employee needs, and propose changes
• Collaborate across teams; including Finance, Payroll and HR Systems
• Negotiate coverage, services and costs with carriers and brokers, and collaborate with teams to model innovative programs and financial alternatives (e.g., self-insurance) to determine feasibility in terms of cost, risk and impact.
• Lead 401(k) Plan governance activities.
• Lead and drive an effective employee benefits communication strategy.
• Ensure programs and issues are managed and administered effectively.
• Prepare and present analyses, materials and recommendations to senior leadership.
  
  
  

Experience / Skills

• 10+ years relevant experience managing benefits, with 5+ years in a leadership role
• Proven experience in developing and implementing effective benefits strategies in a complex, fast-paced, Tech company environment
• Strong understanding of benefits principles, regulations and market trends
• Excellent leadership, communication, and interpersonal skills, with the ability to influence senior executives and communicate with all levels of employees
• The ability to lead, manage and motivate a team
• Highly developed collaboration skills
• Excellent organizational skills and ability to manage and execute tasks in a high-pressure environment
  
  
  

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.