Instructional Curriculum Designer

Description

JOB SUMMARY:

The Instructional/Curriculum Designer is responsible for creating sales and aftersales training e-learning courses across the VinFast portfolio. This will also include ILT and VILT course decks. The Designer will work collaboratively with sales/aftersales training team and business heads to assess needs and achieve organizational goals through course design. The primary responsibilities will be to develop, plan, and create engaging product training, technical training, ongoing adhoc training programs, and print material for sales associates. This position will be relied on to create programs that are creative, engaging, relevant, and personalized to meet the needs of each department. This position will also track, measure, and analyze results of content while leveraging feedback data to improve course material and design.

Responsibilities & Key Activities

• Identify and apply the most optimum instructional design models, principles, and patterns to create engaging, memorable, and effective learning modules that capture learners’ attention
• Responsible for development and creation e-Learning courses
• Consulting with sales training team and frontline associates to create training manuals that target tangible results
• Effectively manage and collaborate with other content developers, facilitators, and the training coordinator and cross function teams to create sales training effectiveness
• Track, measure, and analyze results of content while leveraging feedback and data to improve course material and
• Develop pre and post assessments to measure training effectiveness
• Manage and track LMS system
• Coordinate training events
• Ability to design and create job aid materials through print and digital
• Lead the development and implementation of alternative content delivery methods
• Assist training coordinator to organize training event days, WBT implementation, survey measurement
• Support Sales Training Manager with other responsibilities as assigned or required
  
  

Req Number SAL-24-00004

Position Requirements

Minimum Requirements

• 5+ years instructional design experience in ILT, VLT, and WBT
• Bachelor’s degree with focus on design is preferred
• Must have working knowledge of LMS systems
• Must have working knowledge of e-Learning software/programs
• Demonstrated proficiency in applying instructional systems design principles and methodology
• Strong needs analysis skill set
• Ability to translate technical/product information into user-friendly material
• Creative design and/or graphic design desired
• Preferred experience in sales, technical, and/or customer service
• Experience with design tools used in a learning creation environments (PowerPoint, Adobe Photoshop/Illustrator, Articulate Storyline, Camtasia)
• Positive mindset; flexibility, collaboration, team player, change mindset
• Being able to and work well in a startup environment with changing projects and fast pace
• Ability to manage multiple projects simultaneously and under quick deadlines
• Proficiency with MS Office focusing on Excel, PowerPoint, Word, and Teams
  
  

About

About the Organization Welcome to the Future of Mobility.

VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.

VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.

Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.

We welcome you to join the charge.

EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.