Donato Technologies, Inc. United States

MS DYNAMICS POS

REMOTE EST HOURS

MUST HAVE STRONG for D365 Finance & Operations – Retail/Commerce which MPOS (Modern POS)/Store Commerce

D365 HQ Enhancements (Code Fixes, Configuration) and testing in multiple environments and performing regression testing
MPOS, HQ and CSU deployment for changes, fixes and upgrades
MPOS (frontend) support
MPOS API Interfaces support
MPOS Customizations and extensions support and future enhancements
D365 HQ Interface support to with Amtrak’s Revenue Accounting systems
MPOS upgrades, enhancements (configuration, code fixes) and mass deployment across store network
Configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
Testing and Release management
Perform root cause analysis for issues
Creating or updating Technical design documents
Good at client interactions, able to set and manage stakeholder expectation
Ability to manage requirements or scope and risks appropriately
Ability to identify risks, issues, find solution and plan or manage them

What you have

8+ years of experience in leading and managing Microsoft Dynamics 365 Commerce / Retail support project
Experience of D365 Commerce / AX 20212 Retail implementations and support
Strong hands-on experience with Microsoft .NET, Microsoft SQLServer Database, SSRS and similar development tools
Experience of rollouts, deployments, upgrade
Experience of code / fix push to EMPOS
Experience of setting up new stores, store migrations
Experience of SLA based support
Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
Experience of working on incident management tools like ServiceNow
Good exposure to Finance & SCM domains and industry knowledge
Flexible with work hours
Ability to manage requirements/scope and risks appropriately
Ability to identify risks, issues, find solution and plan/manage them
Good at business interactions, able to set & manage stakeholder expectation
Good presentation and communication skills
Good experience of working in multi-vendor environment

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