Peter B's Server (Part Time)
Peter B's Server (Part Time)
Portola Hotel & Spa at Monterey Bay
Monterey, CA
See who Portola Hotel & Spa at Monterey Bay has hired for this role
- Ideal Candidate must have full availability (Thursday through Monday) Shifts: 3pm - 10:30pm
- Must have restaurant experience
- Bartending experience is a plus
POSITION TITLE:
Peter B’s Server
DEPARTMENT:
Peter B’s
REPORTS TO:
Restaurant Manager
DIVISION:
Food & Beverage
EXEMPT OR NON-EXEMPT:
Non-Exempt
JOB DESCRIPTION:
The Peter B’s Servers are responsible for serving guests in the restaurant. They must be personable and able to work in an ever- changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. Speed, accuracy, attention to detail, courtesy and anticipation of guests needs are essential.
THE ESSENTIAL JOB FUNCTIONS OF THIS JOB ARE:
- Responsible for serving guests while complying with a sequence of customer service standards to positively impact the guests’ experience
- Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
- Recommend certain dishes, identify ingredients and explain how various items on the menu are prepared
- Responsible for serving beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
- Responsible for recording guest orders and relaying orders to the kitchen via P.O.S. system
- Responsible for observing guests and responding to any additional requests in a timely manner
- Responsible for computing the cost of the meal and presenting the guest with the check; Accept payments and provide change as necessary
- Responsible for noticing and refilling salt, pepper, sugar, cream, condiments and napkins
- Responsible for replacing tableware and linens
- Set tables for next meal period according to standard
- Maintain sanitation, health and safety standards in work areas
- Must possess in depth menu knowledge and be able to communicate in detail to guests
- Comply with the Company’s standards of conduct
The Ideal Candidate Will:
- Display a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.
- Have strong inter-personal skills and enjoy working in a team-environment and building great relationships with their coworkers.
- Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
- Must be effective at authentic listening skills to, understanding, and clarifying concerns raised by guests.
- Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs.
Knowledge of the entire hotel food & safety compliance procedures, hotel safety procedures to ensure the safety and security of our guests and employees.
EDUCATIONAL / CERTIFICATION / LICENSE REQUIREMENTS:
High School Diploma or equivalent – Required
California Food Handlers / ServSafe Certification – Required
State approved Certification Alcohol management - Required
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:
- Detail oriented and comfortable working in a fast-paced environment
- Ability to solve problems quickly.
- Basic computer and phone skills.
Minimum 6-months of serving experience required; hospitality experience preferred.
ACTIVITY SUMMARY
Never
Occasionally
Frequently
Constantly
Sitting
☒
☐
☐
☐
Standing
☐
☐
☐
☒
Walking
☐
☐
☐
☒
Crawling
☒
☐
☐
☐
Bending Over
☐
☐
☐
☒
Reaching Overhead
☐
☐
☐
☒
Balancing
☒
☐
☐
☐
Pushing/Pulling
☐
☐
☒
☐
Lifting/Carrying
10 lbs. or less
☐
☐
☐
☒
20 to 50 lbs.
☐
☐
☒
☐
Over 50 lbs.
☐
☒
☐
☐
Skin/Hands in Water
☐
☐
☐
☒
Exposure to Chemicals
☐
☐
☒
☐
Foot Controls Used
☒
☐
☐
☐
Repetitive Hand Use
☐
☐
☐
☒
Firm Grasping Required
☐
☐
☐
☒
OTHER REQUIREMENTS
Select Yes or No
Driving Vehicles/Equipment
No
Operating Equipment/Machinery
No
Exposure to Dusts, Gas, Fumes
Yes
Exposure to Hazardous Materials
Yes
Possible Exposure to Blood/Body
No
Fluids
Exposure to High Noise Levels
Yes
Walking on Uneven Ground
Yes
Exposure to Marked Changes In
Yes
Temperature
Use of Safety Equipment (Glasses,
No
Ear Plugs, Etc.)
Hearing Impairment Acceptable
No
Color Vision Impairment
Yes
Acceptable
Color Vision at 20 inches or less
Yes
Required
Clear Vision at 20 feet or more
Yes
Required
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, might be part of the job, based on business necessity.
-
Seniority level
Entry level -
Employment type
Part-time -
Job function
Management and Manufacturing -
Industries
Hospitality
Referrals increase your chances of interviewing at Portola Hotel & Spa at Monterey Bay by 2x
See who you knowGet notified about new Server jobs in Monterey, CA.
Sign in to create job alertSimilar Searches
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub