The Lead of Development for Nutrition Clubs (NC) is responsible for developing, optimizing, and implementing strategies and practices to enhance Distributor success, customer experience and value proposition of Herbalife's Nutrition Clubs globally.
HOW YOU WOULD CONTRIBUTE:
Lead Nutrition Club channel strategy to drive growth, innovation, retention, DS-operators productivity, and Customer Experience
Develop & and work cross-functionally and with Distributors to implement marketing and sales strategies to drive NC customer acquisition, upselling & cross-selling, retention and revenue growth.
Formalize NC training & support structure to maximize their operational efficiency and profitability.
Systemize NC performance indicators (KPIs) and metrics to evaluate the success and impact of the channel strategy. Regularly monitor and analyze data to identify opportunities for improvement and adjust strategies accordingly.
Generate Insights and implement best practices to improve DS adoption, engagement and success with Nutrition Clubs.
Collaborate with product development teams to develop new product strategies that drive NC sales & profitability.
Conduct market research and competitive analysis to identify market trends, customer preferences and opportunities for growth.
Stay up-to-date with industry best practices and emerging trends in the market.
Identify and remove operational barriers within the channel.
Collaborate with Corp groups to align channel strategies with overall business
Provide input & guidance to Digital Office on digital & technology needs & opportunities to increase channel’s operational effectiveness and efficiency.
Partner with Key Account Managers to conduct regular performance evaluations with Club leadership, identify areas for improvement and implement targeted programs to enhance club performance.
May include extensive periods of domestic and international travel (25%)
WHAT’S SPECIAL ABOUT THE TEAM:
The North America Sales team is a talented group of professionals that work closely with Distributors and internal cross-functional partners to create innovative sales initiatives aimed at growth and retention of our Customers and Distributors. Nutrition Clubs are one of our most important sales channels where Distributors create a welcoming community aimed at providing good nutrition at reasonable prices. Internally, we foster a friendly, energetic and respectful environment in which we value teamwork, open communication and collaboration.
Qualifications
SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:
8+ years of experience with increasing levels of responsibility such as, but not limited to: Project Management, Management Consulting, Operations, Product Development, Strategy, Sales Initiatives, Process Improvements, Communications, Franchise Development, Financial Analysis or Modeling
Experience with Franchise Development
Point-of-sale system and/or e-commerce platform experience preferred
Bachelor’s Degree in Business Administration or related field
Strong leadership, organizational, and team management skills that demonstrate the ability to provide clear direction and make sound decisions
Lead and build strong relationships with individuals irrespective of titles (internal and external)
Derive insight from complex business problems to provide meaningful conclusions
Ability to work flexibly, at times during non-standard business hours
Work across a variety of functions, cultures, locations, and time zones
Ability to travel domestically and international up to 25% of time
SUPERVISORY RESPONSIBILITIES:
This role will not have any direct supervisory responsibilities, but they will be responsible for overseeing cross-functional teams to implement strategic initiatives across sales channels.
At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.
Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).
Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to [email protected].
Hiring Range: 164,400.00 to 188,700.00 USD Annually
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Wellness and Fitness Services
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