Wireless Network Operations Engineer

Company Overview:

World Wide Technology is looking for Wireless Network Operations Engineer. This job is part of WWT’s Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT’s preferred partners.

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation we inspire, build and deliver business results, from idea to outcome.

Based in St. Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, Intel, AWS, Microsoft, and F5, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT employs more than 5,400 people and operates in more than 2+ million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the eighth consecutive year and was awarded for multiple categories on Glassdoor’s 2019 Employees' Choice Awards, honoring the Best Places to Work.

Job Description:

Title: Wireless Network Operations Engineer

Location: Onsite at least 3 days/week) in San Diego, CA

Duration: 18 Months Contract

Responsibilities:

Seeking a Senior Wireless Network Engineer with a passion for technology, collaboration, and creative problem-solving. The Engineer will actively contribute a WiFi6 role out and will be involved in LAN refreshes, switch swaps and creating network dashboards, while working closely with Network Architects, Operations Engineers, and senior leadership to provide top-tier customer service to the business.

Responsibilities

Primary Accountabilities/Responsibilities:

Provide daily support of LAN, WAN, Wireless and Network Trading Infrastructures. This includes monitoring, administering, and troubleshooting to maximize network availability Monitors network performance to ensure capacity planning is performed and is proactive in assessing and recommending improvement.

Complete project tasks/milestones and BAU work as a member of the Network Operations team Perform written Root Cause Analysis documents for network outages and incidents when required Ability to resolve incidents, problems, and change requests in accordance with service-level agreements (SLA’s) within approved maintenance windows Strong analytical network troubleshooting skills and proficiency with packet capture tools Ability to perform complex migrations/upgrades and deploy new technologies/features as the network environment evolves Experience with developing professional diagrams and illustrations of network infrastructure Research industry trends and becomes familiar with the laws and regulations of the firm Utilize company resources to improve processes and procedures for team Ensure operational documentation is completed and shared among entire Network Systems group Update internal systems with the most current data and/or information as required/needed Assist with preparing information and research materials for review Attend meetings, events, and other networking opportunities Experience with fundamentals in disaster recovery, change management, logging and alerting, and incident response This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed Qualifications

4-year degree in Computer Science, Information Technology, or Management Information Systems or relevant experience/certifications

8 + years’ experience providing Network Engineering support Experience managing a WiFi6 rollout

5 + years’ experience building/managing relationships with senior technical customers

5 + years’ experience supporting Cisco ASA/Palo Alto Firewalls

5 + years’ experience supporting F5 Load Balancers

3 + years’ experience supporting Cloud-based network infrastructure (Azure/AWS)

3 + years’ experience supporting multicast (IGMP, PIM, RP) Experience with automation tools, Python, Ansible, etc.

Strong verbal and written communication

Excellent analytical and problem-solving skills Extensive experience with the following technologies BGP, EIGRP, OSPF, MPLS, VRF, QoS, PBR, VSS, HSRP, STP, and WAN Optimization technologies Experience configuring and maintaining Cisco ISE in an enterprise environment Experience supporting Arista and Cisco switching (Catalyst/Nexus) Operational experience with SD-WAN solutions a plus Operational experience with Cisco Meraki (Wireless) a plus Ability to work in a fast-paced, demanding, team-oriented environment Solid organizational skills, strong work ethic and attention to detail Equal Opportunity Employer