From the course: A Marketer's Guide to Cross-Departmental Collaboration
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Avoiding miscommunication
From the course: A Marketer's Guide to Cross-Departmental Collaboration
Avoiding miscommunication
- So three tips that I like to use in order to avoid miscommunication when collaborating is, step one, document everything. So keep notes from all of your meetings somewhere where you both can share them and have access to them. You can hold people accountable through this documentation and easily make sure that it's very transparent as to who is required to complete what actions and what times. Sometimes that might mean that you need to include other high-level employees on the messages, as well, to make sure that all stakeholders are involved. Next, make sure you set up milestones and what will happen at those different milestones, and make sure both parties are agreed on those milestones. And finally, after every meeting, make sure to send around meeting notes so that everyone understands and is on the same page about what was discussed. By following these three tips, everything is out in the open. There's nothing that can be misconstrued because you're all on the same page and…
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