From the course: Cultivating Cultural Competence and Inclusion
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Moving toward cultural competence
From the course: Cultivating Cultural Competence and Inclusion
Moving toward cultural competence
- Moving toward cultural competence must happen at every level, from organizational to individual practices. In the last scenario, Jamie and Sunna were interviewing Amy for a position at their company. They expressed concern about her lack of eye contact during the interview and her persistent use of the term we. They perceived Amy's seeming inability to share about her personal contributions as a possible performance issue. Jamie and Sunna both had their own assumptions about Amy's behaviors based on their own cultural patterns. Let's watch a revised scenario. Look at the ways in which Jamie demonstrates better cultural curiosity and flexibility. - So what were your thoughts on Amy? - I certainly liked her. She has the skills we need. Saw a lot of similarities around her skillset. She even went to Upton University. We've had great luck with that school. I think if we focus on the things that are like us, she could really…
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