Customer Service Online Training Courses
Customer service professionals are the lifeline connecting customers to a brand before, during, and after a purchase. Courses in this category can help you better understand the nuances of effective customer communication and problem-solving, including how to tactfully handle complaints. Learn about best practices and techniques for delivering excellent customer service—and, in turn, building customer loyalty, retention, and referrals—in any industry or setting.
2,801Results for "Customer Service"
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Learning Microsoft Dynamics 365: The Basics1h 46m
Learning Microsoft Dynamics 365: The Basics
By: Gini von Courter
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Business Etiquette: Phone, Email, and Text1h 3m
Business Etiquette: Phone, Email, and Text
By: Toni Purvis
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Customer Success Management Fundamentals58m
Customer Success Management Fundamentals
By: PracticalCSM
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Customer Service Foundations1h 11m
Customer Service Foundations
By: Jeff Toister and Madecraft
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CompTIA A+ Core 1 (220-1101) Cert Prep15h 30m
CompTIA A+ Core 1 (220-1101) Cert Prep
By: Mike Meyers and Total Seminars
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CRM Basics: Unlock Business Growth through Relationships49m
CRM Basics: Unlock Business Growth through Relationships
By: Dan Moyle and Madecraft
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Creating Positive Conversations with Challenging Customers30m
Creating Positive Conversations with Challenging Customers
By: Myra Golden
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De-Escalating Conversations for Customer Service49m
De-Escalating Conversations for Customer Service
By: Myra Golden
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Customer Experience: Journey Mapping50m
Customer Experience: Journey Mapping
By: Jeannie Walters
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Creating a Positive Customer Experience57m
Creating a Positive Customer Experience
By: Jeannie Walters
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Customer Service: Call Control Strategies22m
Customer Service: Call Control Strategies
By: Myra Golden
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Strategic Content Marketing: Attract, Engage, and Retain1h 11m
Strategic Content Marketing: Attract, Engage, and Retain
By: Madecraft and Kelli Schutrop
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