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Dovetail is a software platform built for teams of any size to generate, manage and share customer insights. To help get closer to customers and develop better products, Dovetail allows researchers, designers, and product teams easily import, transcribe, analyze, store, and share their research findings.
The Dovetail platform includes features like a flexible editor to tell compelling narratives, document storage to safely import and store all data, and integrations with tools like Google Drive, Zoom, and Figma. The platform helps organize and collect evidence-based findings that are easily sharable through Dovetail's insights, with highlights, tags, and transcribing in over 30 languages around the globe.
Some of Dovetail's customers include Atlassian, The New York Times, Volkswagen, Spotify, and Porsche.
This product is intended for
- Product Manager
- User Experience Researcher
- Product Designer
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Products media viewer
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"Don't #@!% the customer!" How Atlassian does research with Dovetail
Atlassian’s world-class research teams set the standard when it comes to customer closeness. We spoke to five of their researchers across different areas of the business about their approach to research. The Atlassian researchers shared how they continuously innovate their processes to stay at the leading edge of customer research and how Dovetail plays a part.
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User interviews with Dovetail
Standardize how you conduct customer interviews, usability testing, and more. Upload, transcribe, tag, and highlight interviews to pull out key insights and share with stakeholders.
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Dovetail project
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SafetyCulture's home for feedback in Dovetail
Build your insights hub. Make your team feel at home by adding your organization’s flair to your insights hub. Here’s how other teams customize Dovetail to suit them.
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Understand the impact of your research with Dovetail
Metrics on insights and files tells you who’s reading your work, including aggregate data like audience, engagement ratio, and more.