About
InvGate Service Desk redefines service management with its unique blend of flexibility, autonomy, and automation. Unlike traditional service desk tools, InvGate offers a revolutionary approach with its no-code configuration tools, enabling teams of any background to effortlessly manage and deliver services.
Our visual workflow builder streamlines operations by automating repetitive tasks, while our AI-powered functionalities empower both agents and users, enhancing efficiency and productivity.
Used by over a million employees across 50 countries and with clients ranging from Peoples Bank to PwC, Tulsa Airport to Collins Aerospace, and Toyota to McDonald's, InvGate Service Desk is the ultimate choice for organizations seeking a modern, intuitive, and powerful service management solution.
This product is intended for
- Director of Information Technology
- Chief Information Officer
- Chief Technology Officer
- Service Desk Manager
- Vice President Human Resources
- Head of Human Resources
- Human Resources Manager
- Information Technology Service Desk
- Information Technology Specialist
Media
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MyWork
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InvGate Service Desk
InvGate Service Desk's My Work, lets agents and managers to have a clear view of pending tickets. Prioritize based on SLA and take action with just one click.
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Self-Service Portal
Provide employees with the tools to solve their issues with smart suggested solutions, extensive knowledge base, customizable service catalog, and intuitive ticket creation and follow up.
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Service Desk Dashboard
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Workflow Builder
Improve service desk’s operational efficiency, reduce costs, and improve end user experience with an intuitive ticketing workflow capability for managing end user issues and requests.
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