Essential AI News from 7/15-7/19
The quality of AI solutions continues to get better and cheaper. CustomGPT once again demonstrated a RAG solutions that beat OpenAI's performance and Intuit is pushing the boundaries of personalization with Gen AI. Read more below:
CustomGPT.ai Wins Again in Tougher, More Thorough Evaluation This piece was written by our own Adam Rappaport and shares results of benchmarking work he did with CustomGPT on its RAG offering (so, yes, we are slightly biased here). But we like that they chose a benchmarking methodology that aligns to the actual application of RAG in search and is less academic than many used today. Plus it's good for the AI leader to note that there are some lower-profile companies like CustomGPT that offer highly performant RAG solutions - CustomGPT beat Open AI's RAG solution in hallucination rate, accuracy and latency in these tests.
Docusign and Elastic supercharge generative contract and search solutions Search applications within an enterprise are becoming critical for productivity improvements. This article describes new ways of taking search to the next level. Similarly, contract negotiations and management is one of the emerging GenAI applications with large impact that can benefit almost any company. The article offers insight into capabilities that are coming to the market that are worth being aware of.
Top ten ways Intuit is revolutionizing personalization with generative AI A worthwhile use case full of practical insights on how Intuit is using GenAI for personalization. Note a creative use of deterministic rule based tools to avoid hallucinations with probabilistic GenAI tools to explain the logic behind the answers in TurboTax. A great combination that can be used in many applications.