ITIL

📣 Come learn how ITIL lays the foundations for embracing IT automation at levels of scale that will be required as IT environments become increasingly complex to manage. Whether you're an IT professional, a business leader, or an AI enthusiast, this SKILup Day will broaden your understanding of the transformative potential of AI in ITSM. 📆 September 17 2024  Register here ➡️ https://lnkd.in/dTWp7x-S #ITIL #ITAutomation #AIinITSM #SKILupDay #ITSM #AIInnovation #TechEvent #DigitalTransformation #ITLeadership #AITrends #TechCommunity #ITProfessionals

Co-Creation: Balancing Outcomes, Costs, and Risks ⚖️ In ITIL, value co-creation revolves around finding the right balance between outcomes, costs, and risks. Here's how it breaks down: Service Providers can support outcomes, reduce costs, and minimize risks. However, collaboration can also introduce new risks, increase costs, and negatively impact outcomes. Value lies at the center, achieved when service relationships are managed effectively within ITIL frameworks. 🎯 The goal is to maximize positive outcomes while minimizing risks and costs. Leverage ITIL to drive value by strategically managing these elements! Find out more here ➡️ https://ow.ly/x9Xg50TciVY #ITIL #ITIL4 #ValueCoCreation #ServiceManagement #Outcomes #RiskManagement #CostEfficiency #ITILPractices #BusinessSuccess

You can't improve without change! ITIL helps you transform processes, enhance skills, and drive better outcomes. Every step forward starts by shifting the current state. Ready for the next level? 💡 Learn more here ➡️ https://ow.ly/8Apl50Tau8y #ITIL #ContinuousImprovement #ChangeForBetter #ITServiceManagement #BetterEveryDay

The #ITILtravels USA roadshow is in full swing in San Francisco! The event at the Grand Bay Hotel is packed with insightful discussions about the future of ITIL. 🚀 Top minds from the ITIL community are here, sharing exclusive knowledge and making valuable connections. It's two days of inspiring talks, networking, and working together to shape the future of ITIL. 🎤 David Cannon, Enterprise/Government Director - Americas, shared some amazing insights about the impact of ITIL on career development and future opportunities. We look forward to seeing even more of you at the next roadshow stop as we continue driving innovation in ITIL! 🌍 #ITILtravels #ITILCommunity #TechInnovation #ProjectManagement #CareerDevelopment #NetworkingEvent #ITILFuture #Leadership #SanFrancisco #DigitalTransformation #ITSM #TechLeaders

🔍 How can effective planning minimize risk? Successful planning is key to reducing risks and steering towards your goals with confidence. While risk can’t always be eliminated, strategic planning can drastically lower it. 🌟 Discover how to enhance your planning to reduce risk and achieve your desired outcomes ➡️https://lnkd.in/dtvtNanQ #ITIL #RiskManagement #StrategicPlanning #ProjectSuccess

Remember, planning can lead to several problems if organizations plan too much or too little. Some of these problems include: 🟣Delays in actions: planning the initiative at the micro level by going through each detail to such an extent that it delays the actions to be taken. 🟣Rework due to mistakes: if you start with the work without doing a thorough planning leads to rework and wasted efforts due to mistakes that could have been avoided. 🟣Vicious circle: believing every possible contingency has been planned for can lead to difficulties responding when the unexpected does occur. 🟣No creativity: too much planning can even block creativity and responsiveness. Learn more about #ITIL ➡️https://ow.ly/gjqt50SSTIa

To become effective in directing, you have to meet a lot of requirements visible or invisible, said or unsaid to meet the team’s expectations and provide clarity. #Organizations can provide directions using a number of ways or mechanisms. Learn more about #ITIL 👉 https://ow.ly/PWpZ50SSTwV

Based on the scope of control, employees should have the freedom to think about their own direction, aligned to the organizational direction. 🌏 By providing the right scope of control, the organizations enable employees to answer most of the “how to…” questions by themselves; identify required solutions; and make required decisions at the right time. Learn more about #ITIL ➡️ https://ow.ly/auEA50SSTkQ

An organization without a clear direction is similar to a sailing ship without a clear destination and route. Spending a lot of time, resources, and money is useless when you do not know where to go. Board of directors play an important role here. They provide the required directions based on the needs of the various stakeholders. 💼 IT organizations that are a part of a bigger organization usually get the direction from their parent organization. As a result, they are governed by their parent organization. However, the IT organization itself has to provide a clear direction to their own organization to align themselves on the direction provided by the board. Learn more about ITIL 👉 https://ow.ly/v0vh50SSSU5

In today's digital age, fast development means bringing new and improved digital products to life frequently, quickly, and reliably. Here's why it's crucial: 🟣 Quick Value Delivery: Break products into small, incremental releases. This way, users benefit earlier rather than waiting for the entire product. 🟣 Market Timing: Deliver products when the market needs them most. Sometimes, a delay aligns better with market demand. 🟣 Reliability Matters: Quick delivery is important, but so is being able to restore services swiftly if issues arise. Focus on Mean Time to Recover Service (MTRS) over Mean Time Between Failures (MTBF). 🟣 Develop fast, deliver value, and keep improving! Learn more about the #ITIL4 framework ➡️ https://ow.ly/FpeY50SR6gI #FastDevelopment #TechTrends #Agile #Innovation