Mental health

Experiencing depression or anxiety (or both), can be isolating. We’re committed to helping eligible Nurses & Midwives Health members get the support they need through their journey*.

The first step begins with a quick phone call with one of our experienced health professionals. They’ll ask you a few questions to understand where you’re at, and if the program is likely to be beneficial (and safe) for you. They'll also confirm your eligibility for the program.

This program is delivered by Healthcare Services in tandem with specialist mental health services partner Mind Australia.

The Wellbeing4Life Program might be right for you if:

• You've received a mental health diagnosis; and
• You've had one or more overnight hospital admissions for mental health concerns in the previous 12 months; and
• Community based care is an appropriate and safe alternative to care in hospital; and
• You have an ongoing relationship with a GP or Psychiatrist; and
• You’re 18 years or older; and
• You meet clinical eligibility criteria which is discussed during your first phone call with us; and
• You’re a Nurses & Midwives Health member with Top Hospital cover, paid up to date, with the 2-month waiting period served.

Wie es funktioniert

This program offers a comprehensive assessment and care plan from a mental health professional. Treatment and support are delivered in different ways, depending on what best suits your situation, including: outreach (visits at home); clinic appointments; telehealth and group activities.

This program is delivered by Healthcare Services in tandem with our specialist mental health partner Valion Health. The Mental Health Coaching Program might be right for you if:

• You’re looking for support to manage mental health symptoms or a diagnosis; and
• You can be supported safely and appropriately through a telehealth service; and
• You have an ongoing relationship with a GP, Psychologist and/or Psychiatrist; and
• You’re 18 years or older; and
• You meet the clinical eligibility criteria (and not the exclusion criteria) which is discussed during your first phone call with us; and
• You’re a Nurses & Midwives Health member with Hospital cover, paid up to date, with the 2-month waiting period served.

Wie es funktioniert

This program offers regular support from a mental health coach and nurse to help individuals develop the knowledge, confidence, and skills to build positive thinking and behaviours. The program aims to complement (not replace) the care provided by an individual’s current treatment team, such as psychologist, psychiatrist and/or GP.

To learn more about these programs, or start the process, get in touch via our online contact form or email [email protected].

If you need urgent mental health support, please get help right away by contacting one of the following services:

• Triple zero (000), or your closest hospital emergency department
• Lifeline 13 11 14
• Beyondblue 1300 22 4636

*To be eligible for a program you must be a member of Nurses & Midwives Health and have Hospital cover with all relevant waiting periods served. Hospital cover requirements and waiting periods vary for different programs. Additional eligibility criteria may apply.

These programs are brought to members through Healthcare Services ('Healthcare Services'), an initiative of Nurses & Midwives Health, to support members' health and wellbeing through quality, evidence-based health management. Eligible members are connected with a dedicated Healthcare Services care coordinator who supports them along the way.