VNS Letter/Email Notifications
The first notification generated by VNS will be sent by letter (if VNS has a postal mailing address for you) and by email (if VNS has your email address).
Email will likely be the timeliest method of notification provided by VNS. If you "verify" an email address VNS will likely send future notifications only by email.
If you have a verified email address, periodically VNS will send you an email requesting you to re-verify this information.
The verified email notices contain the same information as letter notifications provided by VNS. Verification of your email address allows VNS to rely on this method of
notification and will eliminate future letter notifications. If you prefer to receive notifications from VNS via letter only, log in to VNS and remove all existing email
addresses in the system.
If VNS contains your email address and you do not verify that address you will continue to receive email notices from VNS about your case(s). However, those unverified
email notices will no longer contain the specific details of the case. To obtain additional information, you will be directed to log in at the VNS web site:
https://www.notify.usdoj.gov
Additionally, notices to email addresses which are not verified will no longer contain your VNS VIN and PIN.
VNS Call Center
You may access information via the VNS Call Center by calling: 1-866-DOJ-4YOU (1-866-365-4968). You will be required to enter your VIN and PIN.
By following the prompts, VNS will also provide investigative status, custody information and notice of upcoming court events and a listing of any criminal charges filed.
There are additional prompts to opt out of VNS.
Please note that in some rare instances involving custody of an inmate with the Federal Bureau of Prisons, VNS may contact you by an automated phone call which will
require use of your PIN to stop receiving further calls.