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2016-2017

ACADEMIC CATALOG
GRADUATE EDUCATION
Volume xII

Original publication date: July 1, 2016


Current publication date: December 6, 2016

In New York, DeVry University


and its Keller Graduate School of
Management operate as DeVry
College of New York.

Supplemental Information as of December 6, 2016


Kellers 20162017 Academic Catalog, Volume XII, is now in effect. Since this catalogs original
publication, July 1, 2016, the following significant changes have been implemented.
Additions/amendments incorporated since the most recent publication are noted in red and appear
at the top of the table below. Because changes/updates can affect the catalog layout, entries in
black in the table below may no longer correspond to the page numbers indicated.
Date
Page(s)
Ändern Sie
on Which
Published Change
Appears
12/6/16
170
12/6/16
174
12/6/16
180
12/6/16
180
12/6/16
183, 185
12/2/16
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176
12

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28

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32-62

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9
11-13

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15
15

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18
32-36

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34
39

10/31/16

40-44

Change/Update

Information in Official Transcripts has been updated.


Information in Official Transcript Request has been updated.
Information in Loan Exit Counseling has been updated.
Information in Financial Delinquency has been updated.
Information in the Academic Calendar has been updated to indicate that
the session start date of January 2, 2017 is a New Years Day Holiday.
Within Expenses, a new section, Document Requests, has been added.
Within Approvals, information for the state of Minnesota has been
updated.
Within Locations, information for the Brooklyn, NY Extension has been
added.
In each program throughout the catalog, references to comprehensive
consumer information have been changed to specify that important
information about educational debt, earnings and completion rates can
be found.
Information in Transfers to Other Institutions has been updated.
The section entitled Flexible Programs has been deleted.
Within Approvals, information for the states of Alaska and Iowa has been
added. Information about the states of New York and Tennessee has
been updated.
The section entitled Service to Working Adults has been deleted.
The section entitled Online, Onsite, or Both has been deleted.
Information in Program for Assistance in Special Situations has been
updated.
The section entitled DeVryWorks has been deleted.
Within the Master of Business Administration program, information has
been updated in the program introduction, Elective Courses introduction,
and introduction of General Graduate Certificate Requirements. Course
requirements for the International Business concentration have been
updated. Also, course requirements within the Entrepreneurship and
Global Supply Chain Management graduate certificates have been
updated.
The section entitled Grow The Business of You has been deleted.
Within the Master of Science in Accounting Program, information in
Notes has been updated.
Within the Master of Accounting & Financial Management program,
information has been updated in Accounting Foundations Courses, CPA
1

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46-47

10/31/16

50

10/31/16

56-57

10/31/16

60-61

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63
63-89

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66

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78

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93

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81

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88
136-137
137
142-143

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143

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146

10/31/16

147

10/31/16

148

Exam Preparation Emphasis All Students Except Those Planning to


Sit for the CPA Exam in Texas, CFE Focus Courses and the introduction
of General Graduate Certificate Requirements. Also, course
requirements within the graduate certificate for the CPA Preparation
Professional Leadership Track have been updated.
Within the Master of Human Resource Management program, course
requirements in Program-Specific Courses have been updated. Also,
information in the Graduate Certificate in Human Resource Management
has been updated along with course requirements.
Within the Master of Project Management program, information in the
Graduate Certificate in Project Management has been updated.
Within the Master of Information Systems Management program,
information in Concentrations has been updated. Course requirements
in Health Information Systems Management, Project Management and
Information Systems Applications have been updated. Also, Information
within the Information Systems Management graduate certificate has
been updated.
Within the Master of Network & Communications Management program,
information in Concentrations has been updated. Course requirements
in Project Management have been updated. Additionally, information in
General Graduate Certificate Requirements has been updated.
The section entitled Course Offerings has been deleted.
Information in Course Descriptions has been updated. The following
courses have been deleted ACCT552, FIN512, MGMT589, MGMT599,
MKTG574, HRM582, HRM590, PROJ591, MIS565, MIS583, MIS585,
SEC581, SEC582. Course HRM591 has been added. The prerequisite
for course ACCT563 has been updated.
The section entitled MBA + CPA: a Powerful Combination has been
deleted.
The section entitled Enhance Your Resume With a Graduate Certificate
has been deleted.
The section entitled Prepare For Growth in Health Services has been
deleted.
The section entitled The Power of Project Management has been
deleted.
The section entitled Lead The Way in Security has been deleted.
Information in Prerequisite Skills Requirements has been updated.
Information in Quantitative Skills Proficiency has been updated.
Information in Residency Requirement Degree-Seeking Students has
been updated.
Information in Residency Requirement Graduate-Certificate-Seeking
Students has been updated.
The section entitled Credit for Previous College Coursework, Transfers
to Other Institutions, Course Waivers and Course Exemptions was
renamed to Credit for Previous College Coursework, Transfers to Other
Institutions and Course Substitutions. Information in this section has
been updated.
Information in Credit for Previous College Coursework has been
updated.
The section entitled Course Waivers has been deleted.

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148
150
163

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182
185

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Multiple

10/31/16
8/29/16
8/29/16
8/29/16

186
5
5-7
16

8/29/16
8/29/16
8/29/16
8/29/16
8/29/16

50
84
84
93
100

8/11/16
8/1/16

5
5

8/1/16

Multiple

8/1/16
8/1/16
8/1/16

76
88
100

The section entitled Course Exemptions has been deleted.


Information about Course Substitutions has been added.
The section entitled Benefit From Your Experience has been deleted.
Information in Grades and Designators has been updated.
Information in General Graduation Requirements All Students has
been updated.
Information in Nondiscrimination Policy has been updated.
Information in Title IX Compliance and Title IX Coordinators has been
updated
Information in Tuition Benefit Programs and Alumni Tuition Benefit has
been updated.
Information in General Scholarship and Grant Policies has been
updated.
The section entitled Index has been deleted.
Information for the 2017 fall semester has been added to the Cycle 2
calendar.
Throughout the catalog references to student finance consultant have
been deleted.
The section entitled Balance Work, Life and School has been deleted.
Information in Institutional Accreditation has been updated.
Information in Approvals has been updated.
Within Locations, information for the Charlotte campus has been
updated.
The prerequisites for PROJ592 have been updated.
Information in Student Conduct has been updated.
Information in Student Complaint Procedures has been updated.
Information about the Georgia Refund Policy has been added.
Information for the 2017 fall semester has been added to the Cycle 1
calendar.
Information in Institutional Accreditation has been updated.
Within Programmatic Accreditation and Recognition, information for
ACBSP has been updated.
Information introducing each graduate certificate program has been
updated.
Information in Grades and Designators has been updated.
Information in Alumni Tuition Benefit has been updated.
Information for the 2017 summer semester has been added to the
calendars for both Cycle 1 and 2.

Table of Contents
The table of contents includes links to help you navigate the online catalog. In addition, throughout
the pdf are links to help you navigate to other sections within the catalog as well as to external
websites that may provide you with valuable information.
The Keller Advantage .................................................................................................... 8
Accreditation & Approvals ............................................................................................ 10
University Mission & Values ......................................................................................... 17
DeVry Leadership .......................................................................................................... 19
Locations ........................................................................................................................ 23
Degree Programs ........................................................................................................... 32
Business Administration ....................................................................................... 32
Accounting ........................................................................................................... 38
Accounting & Financial Management ................................................................... 40
Human Resource Management ............................................................................ 46
Project Management ............................................................................................ 49
Public Administration ............................................................................................ 52
Information Systems Management ....................................................................... 55
Network & Communications Management ............................................................ 59
Course Descriptions ...................................................................................................... 63
Message from the Dean ................................................................................................. 90
Administrators & Full-Time Professors ........................................................................ 91
Admission Information & Academic Policies............................................................... 135
Student Services & Financial Information .................................................................... 168
Academic Calendar ........................................................................................................ 183
Volume XII; effective July 1, 2016. Information updated after this date, including additions
and amendments, is available via www.keller.edu/catalog. It is the responsibility of
applicants and students to check for updates.
Program availability varies by location, and onsite and online enrollment restrictions may apply.
DeVry Universitys Keller Graduate School of Management masters degree programs are offered
online, and degrees are conferred by DeVry Universitys Keller Graduate School of Management.
We reserve the right to change terms and conditions outlined in this catalog at any time without
notice. Information is current at the time of publication. This catalog supersedes all previously

published editions and is in effect until a subsequent catalog is published. Information contained
herein effective December 6, 2016.
DeVry University, Inc. is a wholly owned subsidiary of DeVry Education Group. Becker
Professional Education is owned and operated by Becker Professional Development Corp.
Administrative offices are located at 3005 Highland Pkwy., Ste. 700, Downers Grove, IL 60515,
630.515.7700. Photographs in this catalog include representation of DeVry University sites systemwide.
2016 DeVry Educational Development Corp. All rights reserved. The GAC and PMI logos are
registered marks of the Project Management Institute, Inc. For the full list of PMIs legal marks,
contact the PMI Legal department. Any other trademarks used herein are owned by DeVry
Educational Development Corp. or by their respective owners and may not be used without
permission from such owners.

Grow the business of you at Keller


Dear Student,
Welcome to the Keller Graduate School of Management family, and congratulations on taking this
important step toward furthering your education and preparing to advance your career. Know that
our talented faculty and committed support staff will be there for you every step of the way. It is our
goal to support your success as a graduate student, both inside and outside the classroom. We are
here for you, and we care about your success.
Founded in 1973 by Dennis Keller and Ron Taylor, Keller Graduate School of Management
originally offered a certificate in business administration, which became the forerunner of the
executive MBA programs that emerged in the years that followed. After three decades of success,
Keller merged with DeVry Institute of Technology to become DeVry University in 2002. While the
strength of a Keller education remains rooted in tradition, we continue to evolve to keep pace with
the needs of todays employers. Whether it is our MBA program with 19 concentrations, one of our
specialized masters degree programs, or one of our graduate certificate programs, you have the
opportunity to learn the skills that can give you the edge in your career.
Among the many other benefits of the Keller experience, you can learn from a faculty of practicing
professionals who are passionate about what they do and eager to share those insights with their
students. They bring the workplace to the classroom so you gain relevant knowledge that can be
immediately applied to your career.
Keller provides the flexibility to mix quality on-campus instruction offered evenings and weekends
throughout the country with dynamic online learning. Courses are offered in eight-week sessions
that begin six times each year. And because we know balancing school and other priorities is
important, our academic schedule and onsite/online format make it easy to progress at a pace that
suits your goals and lifestyle.
We are committed to providing you with an education that provides a powerful return on investment
one that capitalizes on emerging technologies that enhance the learning environment and help
you build connections to Kellers faculty, student and alumni communities. We are grateful for the
opportunity to contribute to your success and excited about what lies ahead for you. All the best as
you continue your educational journey.
Respectfully,

Robert Paul
President, DeVry University

The Credibility You Expect. The Flexibility You Need

A Tradition of Innovation
For 40 years, Keller Graduate School of Management has served the unique needs of working
adult students. Our innovative, practitioner approach is based on the idea that effective teaching
and student mastery of practical skills are the most important components of graduate
management education. Our first class had seven students a number that grew to 900 by the late
1970s, as students began taking advantage of our evening MBA program. Today, DeVry
University, including Keller Graduate School of Management, provides a broad range of masters
degree and graduate certificate programs.
In 1991, we introduced our Project Management program and are proud to be a Project
Management Institute Registered Education Provider. Additionally, most Keller project
management offerings, including our MPM program, are accredited by the PMI Global
Accreditation Center. (See Accreditation to learn which programs are PMI-accredited.) DeVry
University, including Keller Graduate School of Management, is among a limited number of U.S.
universities and schools worldwide to be granted this designation. More information on this
accreditation is available via www.pmi.org.
In 1993, we broadened our portfolio with the addition of our Human Resource Management
program. And expansion continued with other program offerings: Network & Communications
Management (1997); Accounting & Financial Management, and Information Systems Management
(1998); Public Administration (2001); and Accounting (2012). A recent focus is the burgeoning area
of information security critical in todays business and government sectors.
Recognizing that the most valuable employees are those with relevant real-world business and
technology skills, we established a presence in the continuing and professional education arena.
In 1996, DeVry Education Group acquired Becker CPA Review, which subsequently joined forces
with Conviser Duffy CPA Review. Today, Becker Professional Education complements DeVry
Universitys growing range of education services and is a leading provider of preparatory
coursework for various professional certification exams.
In addition, the Universitys DeVryWORKS offers a unique mix of corporate education, tailored
learning and professional training solutions that addresses todays most pressing business
challenges. Helping achieve measurable results, our offerings can be delivered at your company
facility, at Keller sites nationwide or online globally.

Keller Advantage: Credible and Flexible


Practitioner Orientation
Since its inception, Keller Graduate School of Management has drawn strength from our
practitioner professors, who offer students a real-world perspective and are committed to
excellence in teaching.
Keller students are working adults who bring their diverse experience to the classroom and want
and insist on useful and relevant instruction. To that end, we deliver our educational programs
through a faculty of practicing business professionals who face the challenges of a complex,
competitive and rapidly changing business environment every day. They bring their vast industry
knowledge and topical expertise to the learning environment to emphasize concepts and practical
applications most beneficial to students.
All Keller programs are regularly reviewed for relevance to both students and employers.
Faculty members focus squarely on critical competencies for todays successful managers, in
areas such as business communications, technology, ethics, quality and international business,
which are woven throughout the curricula.
Excellence in Teaching
Our professors have solid academic and professional credentials and are enthusiastic educators
who enjoy sharing their business acumen with students. Faculty supplement the core curriculum
with a variety of instructional activities focused on helping students achieve course objectives and
real-world standards of excellence. Professors are also highly focused on effective classroom
presentation.
Students also play an integral role in maintaining high teaching standards by regularly providing
feedback on faculty effectiveness. University administrators then use this feedback to coach faculty
and improve and enhance teaching methods and instructional technique.
Professional Connections and Memberships
To keep current with industry practices and developments, and provide highly relevant education,
the Universitys graduate-level faculty, staff and alumni are active in various professional
organizations including:

American Institute of Certified Public Accountants


Federation of Schools of Accountancy
Institute of Managerial Accounting
Project Management Institute International
Academy of Management
American Management Association
American Marketing Association
American Society for Quality
National Black MBA Association
United States Association of Small Business and Entrepreneurship
American College of Healthcare Executives
American Health Information Management Association
American Society of Training and Development
Society for Human Resource Management

American Society of Industrial Security


Association of Information Technology Professionals
Association for Business Communication
American Association of Cost Engineering International
IEEE

In addition, faculty and staff actively participate in professional organizations to remain current on
educational trends and to continue the Universitys leading role in the education arena. Among
others, organizations include:

American Assembly of Collegiate Schools of Business


American Association of University Administrators
American Council on Education
American Library Association
Council of Graduate Schools
United States Distance Learning Association

Continuous Improvement
Change management, improved productivity and commitment to quality are vitally important in
todays competitive global economy. To this end, Kellers quality assurance initiatives stress
ongoing program and process improvement based on critical feedback from students, faculty and
staff.
Keeping curricula responsive to changes in business theory and practice is essential. To maintain
an appropriate balance of continuity and change, our academic experts integrate faculty input and
regularly review course content and level, as well as texts. In addition, they consult faculty on
proposals for new course content and course development.
Also of critical importance in ensuring quality is an ongoing cycle of planning, implementing,
assessing of outcomes and acting on feedback to continually improve all aspects of the
educational experience. Our quality focus means attention, every day, to understanding and
meeting student and faculty needs, thus creating long-term educational value for students,
graduates and employers.

Accreditation & Approvals


Note: Copies of documents describing DeVry Universitys accreditation, as well as its state and
federal approvals, are available for review from the chief location administrator.
Institutional Accreditation
DeVry University** is accredited by The Higher Learning Commission (HLC),
www.hlcommission.org. The Universitys Keller Graduate School of Management is included in this
accreditation.
The HLC is a regional agency that accredits U.S. colleges and universities at the institutional level;
is recognized by both the U.S. Department of Education and the Council for Higher Education
Accreditation; and accredits approximately one-third of U.S. regionally accredited public and
private institutions. Accreditation provides assurance to the public and to prospective students that
standards of quality have been met. Contact information for the HLC is:
The Higher Learning Commission
230 S. LaSalle St., Suite 7-500, Chicago, IL 60604
800.621.7440
www.hlcommission.org
DeVry University is a member of the Council for Higher Education Accreditation, a national
advocate and institutional voice for self-regulation of academic quality through accreditation.
CHEA, an association of 3,000 degree-granting colleges and universities, recognizes 60
institutional and programmatic accrediting organizations.
Programmatic Accreditation and Recognition
ACBSP
The following Keller masters degree programs have achieved voluntary accreditation from the
Accreditation Council for Business Schools and Programs (ACBSP, www.acbsp.org),
demonstrating that they have met standards of business education that promote teaching
excellence: Business Administration, Accounting & Financial Management, Human Resource
Management, Project Management, Public Administration, Information Systems Management,
Network & Communications Management.
The ACBSP has also granted specialized accounting accreditation to the following established
Keller degree programs: Master of Accounting & Financial Management; Master of Business
Administration with a specialization in Accounting; Master of Science in Accounting.
PMI
The following Keller programs are accredited by the Project Management Institutes Global
Accreditation Center: Master of Business Administration, when completed with a concentration in
project management; Master of Information Systems Management, when completed with a
concentration in project management; Master of Network & Communications Management, when
completed with a concentration in project management; and Master of Project Management. DeVry
University, including Keller Graduate School of Management, is among a limited number of U.S.
universities and schools worldwide to be granted this designation. More information is available via
www.pmi.org.

10

SHRM
The Society for Human Resource Management (SHRM) has acknowledged that the Master of
Human Resource Management program fully aligns with SHRMs HR Curriculum Guidebook and
Templates. More information on SHRM is available at www.shrm.org.
Approvals
Alaska: DeVry has been issued an exemption by the Alaska Commission on Postsecondary
Education. DeVrys programs are exempt from authorization under AS 14.48 and 20 AAC 17.015
because the programs are online or distance delivered and do not have a physical presence in the
state.
Arizona: DeVry is authorized to operate and grant degrees by the Arizona State Board for Private
Postsecondary Education, 1400 W. Washington St., Phoenix 85007, 602.542.5709.
California: DeVry is a private institution approved to operate by the California Bureau for Private
Postsecondary Education. Approval to operate means the institution is compliant with the minimum
standards contained in the California Private Postsecondary Education Act of 2009 (as amended)
and Division 7.5 of Title 5 of the California Code of Regulations. For additional information please
visit the Bureaus Internet website at www.bppe.ca.gov.
Colorado: DeVry is approved to operate by the Colorado Commission on Higher Education, 1560
Broadway, Ste. 1600, Denver 80202, 303.866.2723.
Florida: DeVry is licensed by the Commission for Independent Education, Florida Department of
Education. Additional information regarding this institution may be obtained by contacting the
Commission at 325 W. Gaines St., Ste. 1414, Tallahassee 32399-0400, toll-free telephone number
888.224.6684. DeVry University is a subsidiary of, and operated by, DeVry University, Inc., 3005
Highland Pkwy., Downers Grove, IL 60515.
Georgia: DeVry is authorized under the Nonpublic Postsecondary Educational Institutions Act of
1990 by the Georgia Nonpublic Postsecondary Education Commission, 2082 E. Exchange Pl., Ste.
220, Tucker 30084, 770.414.3300.
Illinois: DeVry is authorized to operate and grant degrees by the Illinois Board of Higher
Education, 1 N. Old State Capitol Plaza, Ste. 333, Springfield 62701, 217.782.3442. To report
unresolved complaints to the Illinois Board of Higher Education visit their webpage at
http://complaints.ibhe.org.
Iowa: DeVry University is registered to offer distance education programs in Iowa by the Iowa
College Student Aid Commission. Students with concerns or complaints may contact Iowa College
Aid at: 877.272.4456, www.iowacollegeaid.gov/sdrf-start.
Indiana: This institution is authorized by Indiana Board for Proprietary Education, 101 W. Ohio St.,
Ste. 300, Indianapolis 46204-4206.
Kansas: DeVry is approved by the Kansas Board of Regents, 1000 SW Jackson St., Ste. 520,
Topeka 66612, 785.296.3421.
Kentucky: DeVry University is licensed by the Kentucky Council on Postsecondary Education,
1024 Capital Center Dr., Ste. 320, Frankfort 40601, 502.573.1555.
11

Maryland: DeVry University is registered with the Maryland Higher Education Commission, 6 N.
Liberty St., 10th Flr., Baltimore 21201, 410.767.3300.
Minnesota: DeVry University is registered as a private institution with the Minnesota Office of
Higher Education pursuant to sections 136A.61 to 136A.71. Registration is not an endorsement of
the institution. Credits earned at the institution may not transfer to all other institutions.
The Bachelor of Science in Accounting is not a "CPA Pathway" program.
Missouri: DeVry is certified to operate by the Missouri Department of Higher Education, 205
Jefferson St., Jefferson City 65102-1469, 573.751.2361.
Oregon: This school is a unit of a business corporation authorized by the State of Oregon to offer
and confer the academic degrees described herein, following a determination that state academic
standards will be satisfied under OAR chapter 583, division 30. Inquiries concerning the standards
or school compliance may be directed to the Commission, 775 Court St. NE, Salem 97301.
Nevada: DeVry is licensed to operate in the State of Nevada by the Nevada Commission on
Postsecondary Education, 8778 S. Maryland Pkwy., Ste. 115, Las Vegas 89123, 702.486.7330.
New Jersey: DeVry is licensed by the New Jersey Office of the Secretary of Higher Education,
P.O. Box 542, Trenton 08625-0542, 609.292.4310.
Note: Currently, only the Master of Business Administration program with project management or
marketing concentration is offered onsite in New Jersey. Additional concentrations can be taken
online.
New York: Keller Graduate School of Management at DeVry College of New York has received
permission to operate its academic programs in New York from the University of the State of New
York Board of Regents/The State Education Department, 89 Washington Ave., 5 North Mezzanine,
Albany 12234, 518.474.2593. The following programs are registered with the state: Master of
Science in Accounting and Financial Management; Master of Business Administration in
Management; Master of Science in Information Systems Management; Master of Human Resource
Management; and Master of Project Management.
North Carolina: DeVry has been evaluated by the University of North Carolina (910 Raleigh Rd.,
Chapel Hill 27515, 919.962.4559) and is licensed to conduct higher education degree activity. The
Schools guaranty bond for unearned prepaid tuition is on file with the Board of Governors of the
University of North Carolina and may be viewed by contacting the Licensing Department at DeVry
Education Group.
Ohio: DeVry holds Certificate of Authorization by the Ohio Department of Higher Education, 25 S.
Front St., Columbus 43215, 614.466.6000.
Oklahoma: DeVry University is authorized to offer degree programs by the Oklahoma State
Regents for Higher Education, 655 Research Pkwy., Ste. 200, Oklahoma City 73104,
405.225.9100.
Pennsylvania: DeVry is approved and authorized to operate by the Pennsylvania Department of
Education, 333 Market St., Harrisburg 71726, 717.783.9255. In Pennsylvania, instructional hours
for all courses scheduled to meet on days falling on recognized holidays will be made up by one or

12

more of the following deemed appropriate by the faculty and approved by the dean of academic
excellence: lengthened class sessions, pre-course readings, team projects, group meetings.
Tennessee: DeVry University is authorized by the Tennessee Higher Education Commission. This
authorization must be renewed each year and is based on an evaluation by minimum standards
concerning quality of education, ethical business practices, health and safety, and fiscal
responsibility.
Texas: DeVry is authorized to grant degrees by the Texas Higher Education Coordinating Board,
Box 12788, Austin 78711, 512.427.6225, 512.427.6168 fax. Eligibility to sit for the Certified Public
Accountant (CPA) exam and be licensed as a CPA in Texas requires CPA applicants to have
attended an institution accredited by the Commission on Colleges of the Southern Association of
Colleges and Schools (SACS), or by a specialized or professional accrediting organization such as
the Accreditation Council for Business Schools and Programs (ACBSP). DeVry University has
achieved voluntary accreditation from the ACBSP for certain business programs. See Institutional
Accreditation as well as Programmatic Accreditation and Recognition for additional information.
DeVry University programs are not approved or regulated by the Texas Workforce Commission.
Virginia: DeVry is certified to operate by the State Council of Higher Education for Virginia, 101 N.
14th St., Richmond 23219, 804.255.2621.
Washington: DeVry University is authorized by the Washington Student Achievement Council and
meets the requirements and minimum educational standards established for degree-granting
institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic
review and authorizes DeVry University to advertise and recruit for specific degree programs. The
Council may be contacted for a list of currently authorized programs. Authorization by the Council
does not carry with it an endorsement by the Council of the institution or its programs. Any person
desiring information about the requirements of the act or the applicability of those requirements to
the institution may contact the Council at P.O. Box 43430, Olympia, WA 98504-3430.
Selected programs of study at DeVry University are approved by the Workforce Training and
Education Coordinating Board's State Approving Agency (WTECB/SAA) for enrollment of those
eligible to receive benefits under Title 38 and Title 10, USC.
DeVry University does not and will not provide any commission, bonus, or other incentive payment
based directly or indirectly on success in securing enrollment or financial aid to any persons or
entities engaged in any student recruiting or admissions activities or in making decisions regarding
the award of student financial assistance.
Wisconsin: DeVry is approved by the Wisconsin Educational Approval Board, 201 W. Washington
Ave., 3rd Flr., Madison 53708-8696, 608.266.1996.
DeVry University participates in the Federal Direct Loan program. Immigration and
Customs Enforcement authorizes DeVry University to accept and enroll nonimmigrant students.
* In New York, DeVry University operates as DeVry College of New York.
Note: DeVry Universitys Keller Graduate School of Management masters degree programs are
offered online, and degrees are conferred by DeVry Universitys Keller Graduate School of
Management in the United States.
13

Bankruptcy Statement
DeVry University does not have a pending petition in bankruptcy, is not operating as a debtor in
possession, has not filed a petition within the preceding five years and has not had a petition in
bankruptcy filed against it within the preceding five years that resulted in reorganization under
Chapter 11 of the U.S. Bankruptcy Code.
Convenient Schedules
Balancing family, career and education commitments can be challenging. At Keller, we help ease
the process through our convenient course schedules and online course delivery.
Our flexible schedule features six eight-week sessions annually. This enables new students to start
their programs any time of year and allows continuing students to take a session off, if needed, to
accommodate their schedules (see Student-Centric Period). All Keller courses whether delivered
onsite or online are taught within the eight-week-session model. Online courses have the added
benefit of allowing students to complete required coursework at the most convenient time, and
place, for them.
Student-Centric Period
The student-centric period (SCP) is defined as an academic semester consisting of any two
consecutive sessions that begins when a student matriculates and that ends when time
requirements for a semester have been fulfilled.
Two overlapping calendar cycles designate months corresponding to the Universitys summer, fall
and spring semesters. At the time a student matriculates, he/she is assigned an SCP designator
code of Cycle 1 or Cycle 2. The chart below outlines how months of the year correspond to a
students spring, summer and fall semesters, based on the assigned SCP cycle.

Semester
Spring
Summer
Fall

Student-Centric-Period Cycles
Cycle 1 Sessions
Cycle 2 Sessions
January, March
March, May
May, July
July, September
September, November
November, January

Certain processes are conducted on a session basis; others are conducted on a semester basis.
Course Delivery Formats
Courses are delivered in two formats, blended and all-online. Both formats are designed to
achieve the same student outcomes and are academic equivalents. Course availability may be
subject to enrollment minimums.
Blended Onsite Learning
The blended format enhances education and corresponds to the dominant reality of the workplace,
where onsite and online interaction are combined to accomplish organizational objectives.
Students meet with faculty face-to-face onsite for three-and-one-half hours per week and
participate in professor-guided online activities. Onsite activities include interactive lectures and
discussions, plus demonstrations of problems and concepts.

14

Course objectives are supported by combining weekly onsite activities with relevant online
guidance and feedback from faculty and fellow students throughout the week. Course syllabi note
both onsite and online time commitments.
In some cases students will be required to take a substantial amount of coursework online or travel
to another local site offering coursework required to complete their program.
Dynamic Online Learning
Students in courses delivered entirely online must have the same dedicated effort as those in
classroom-based courses. However, they are expected to assume a greater level of personal
responsibility for their learning. Online activities may include direct interaction with faculty and other
students (e.g., online discussion, group projects and case studies) as well as activities students
complete independently, with subsequent interaction with faculty (e.g., quizzes and research
assignments).
The all-online format integrates todays high-tech capabilities with the Universitys proven
methodology. Typical online learning technologies include:

The online site, http://devryu.net, accessible 24 hours a day and offering course syllabi and
assignments, the virtual library and other web-based resources
Electronic textbooks and interactive course materials
Study notes or professor lectures on the website for student review

Student academic performance for online courses is assessed via thorough evaluation of
contributions to team/group activities; participation in threaded discussions; and performance on
individual exercises, projects, papers and case studies. Professors build complete portfolios
reflecting student mastery of course objectives by assessing performance on individual
assignments, quizzes and exams.
Commuter-Friendly Locations
For students choosing to attend classes onsite, the University offers the convenience of campus
locations in major metropolitan areas nationwide. Students can attend classes at the site thats
most convenient or that best meets their course needs. Additionally, coursework transfers easily
among all Keller locations. Students can also complete courses online should relocation be
necessary.
Program for Assistance in Special Situations
In keeping with our long tradition of serving working adults and determination to see students
succeed, we offer a support program called PASS Program for Assistance in Special Situations.
PASS allows students to retake one course (either an already completed course or a course from
which they withdrew) at no additional cost.
PASS may be applied to a single Keller course only, regardless of the number of credit hours
awarded for the course. PASS is not available when enrolling for credit in a course that was
previously audited, or for which the student previously received transfer credit. More information is
available from any chief location administrator.
Supportive Learning Environment
Through our computer-based instructional provider, students and faculty have unlimited access to
more than 2,900 web-based short courses of professional or personal interest. Courses are selfpaced, tutorial in nature and range from two to 10 hours in length.
15

In addition, THE HUB 2.0 enhances students online learning experience. Containing a wealth of
student resources, THE HUB helps students easily:

Access the online library


Connect with faculty and classmates using blogs and forums
Find all University-related contact information
Enhance written communication skills via the Writing Source
View more than 1,500 educational videos
Add program resources, a personal biography, avatars and more

16

University Mission & Values


Serving more than 45,000 students annually onsite and online, DeVry University, including Keller
Graduate School of Management part of the Universitys College of Business & Management is
one of North Americas leading providers of career-oriented higher education. The Universitys
extensive resources help prepare undergraduate and masters-level students for careers at the
heart of todays business and technology sectors. Our mission, purposes and values, outlined
below, have fueled our steady program and geographic expansion to better serve students as well
as employers for more than 80 years.
University Mission and Purposes
The mission of DeVry University is to foster student learning through high-quality, career-oriented
education integrating technology, science, business and the arts. The University delivers
practitioner-oriented undergraduate and graduate programs onsite and online to meet the needs of
a diverse and geographically dispersed student population.
DeVry University seeks to consistently achieve the following purposes:

To offer applications-oriented undergraduate education that includes a well-designed liberal


arts and sciences component to broaden student learning and strengthen long-term personal
and career potential.
To offer practitioner-oriented graduate education that focuses on the applied concepts and
skills required for success in a global economy.
To provide market-driven curricula developed, tested, and continually improved by faculty
and administrators through regular outcomes assessment and external consultation with
business leaders and other educators.
To continually examine the evolving needs of students and employers for career-oriented
higher education programs as a basis for development of additional programs.
To promote teaching excellence through comprehensive faculty training and professional
development opportunities.
To provide an interactive and collaborative educational environment that strengthens
learning, provides credentialing opportunities, and contributes to lifelong educational and
professional growth.
To provide student services that contribute to academic success, personal development, and
career potential.
To serve student and employer needs by offering effective career entry and career
development services.

Kellers Mission
The mission of Keller Graduate School of Management is to provide high-quality, practitioneroriented graduate management degree programs with an emphasis on excellence in teaching and
service to adult learners.
The following objectives reflect our mission in terms of desired overall student outcomes.
These objectives evolve over time as they are shaped by students, faculty, staff, employers, other
constituencies and the changing environment.

Developing students understanding of the language and information specific to business


Enabling students to integrate concepts and skills across functional areas

17

Strengthening students ability to communicate effectively both orally and in writing


Instilling in students an appreciation of differences in cultures and values
Providing students with the concepts and tools they need to contribute to their organizations
ongoing efforts to improve quality and productivity
Broadening and deepening students ability to effectively use technology to meet
organizational goals
Enabling students to effectively conduct applied business research
Strengthening students leadership and team-building skills
Enhancing students managerial decision-making skills while maintaining keen awareness of
ethical considerations
Instilling in students the value of lifelong learning

University Values
In striving to accomplish our educational mission and purposes, we adhere to the following values
reflecting the standards of service and conduct to which we have committed ourselves:

Student success Fostering student success is the underlying principle that guides DeVry
Universitys decision-making and institutional activities.
Excellence in teaching Engaging faculty who embrace continual improvement in their
subject matter expertise, pedagogical effectiveness and appropriate use of technology
advances teaching excellence and promotes student learning.
Academic standards Upholding academic standards and ensuring academic integrity are
paramount in ensuring the value of graduates degrees.
Academic freedom Encouraging faculty and staff to engage in appropriate scholarly
activities and in free exploration of ideas is essential to maintaining the intellectual vitality of
the institution.
Educational relevance Offering technical and business programs that provide career
enhancement, promote responsible citizenship and encourage lifelong learning supports the
Universitys mission.
Organizational integrity Involving the institutions members in the development of policies,
and consistent application of policies and procedures to interdepartmental relationships, is
required to maintain institutional stability and effectiveness.
Responsive student services Providing support services in a helpful and caring manner to
students fosters learning and supports academic success.
Building on diversity Maintaining an institutional culture that draws strength from the varied
perspectives and backgrounds of its students, faculty and staff helps DeVry University
achieve its educational and strategic goals.
Institutional improvement Reviewing and improving curricula, academic operations,
teaching and academic support services are critical for maintaining an educational leadership
position in rapidly evolving academic fields.

18

DeVry Leadership
Learn about those who back all DeVry University programs and services a solid core of
professionals who bring their expertise to the University to enhance our value to students and the
communities we serve.
DeVry Education Group Board of Directors
Christopher Begley
Board Chair
Executive Chairman of the Board and
Founding Chief Executive Officer (Retired)
Hospira, Inc.
Ann Weaver Hart, EdD
President
University of Arizona
Lyle Logan
Executive Vice President
The Northern Trust Company
Michael Malafronte
Managing Partner and President
International Value Advisers, LLC
Fernando Ruiz
Vice President and Treasurer
The Dow Chemical Company
Ronald Taylor
Senior Advisor
DeVry Education Group
Lisa Wardell
President and Chief Executive Officer
DeVry Education Group
James White
Chairman, President and Chief Operating Officer (Retired)
Jamba, Inc.
DeVry Education Group Senior Leadership
Gregory Davis, JD
General Counsel
Eric Dirst
President, DeVry Online Services
Carlos Filgueiras
Group President, International

19

Susan Groenwald, MSN


President, Chamberlain College of Nursing
Donna Jennings
Senior Vice President, Human Resources
Donna Loraine, PhD
President, Carrington College
Chris Nash
Chief Information Officer
Robert Paul
President, DeVry University
Steven Riehs
Group President
John Roselli
President, Becker Professional Education
Lisa Sodeika
Senior Vice President, External Relations
Patrick Unzicker
Senior Vice President, Chief Financial Officer and Treasurer
Lisa Wardell
President and Chief Executive Officer
DeVry University Board of Trustees
Carlos Filgueiras
Group President
DeVry International
Barbara Higgins
Senior Executive
Customer Experience
Grace Ng
Defined Contribution Plans Director
The Dow Chemical Company
Robert Paul
President
DeVry University
Shantanu Bose, PhD
Advisor to the Board
Vice President of Academic Excellence/Provost
20

DeVry University
Richard Rodriguez, JD
Board Chair
Chief Executive Officer
UNO Charter School Network
Newton Walpert
Vice President and General Manager
Hewlett-Packard Company
DeVry University Executive Committee
Elise Awwad
Vice President, Enrollment Management
James Bartholomew
Chief Operating Officer
Lori Davis
Vice President, Human Resources
Melissa Esbenshade
Chief Marketing Officer
Terri Hines
Vice President, Operations Services
Kerry Kopera
Vice President, Finance
Robert Paul
President
Shantanu Bose, PhD
Vice President of Academic Excellence/Provost
DeVry New Jersey Board of Trustees
Roland Alum
Former Senior Education Program Officer/Coordinator
New Jersey State Department of Education
William Hardt III
Director of Annual Giving
Princeton University
Jeffrey Martinez
Northeast Zone Customer Operations Manager
GE Healthcare
Colonel (Retired) Jorge Martinez
Former Assistant Adjutant General
21

Army, New Jersey National Guard


Phillip Pietraski, PhD
Principal Engineer, Research & Development
InterDigital Communications, LLC
Julio Torres
Group Vice President
DeVry University

22

Nationwide Network of Convenient Locations


DeVry University offers the flexibility of campus locations nationwide, online or both. More
information, including program availability at each location, is available via the web addresses
shown below.
Arizona
Glendale
6751 N. Sunset Blvd., Glendale, AZ 85305
623.872.3240
www.keller.edu/graduate-school-campus/glendale-arizona-campus
Mesa
1201 S. Alma School Rd., Mesa, AZ 85210
480.827.1511
www.keller.edu/graduate-school-campus/mesa-arizona-campus
Phoenix
2149 W. Dunlap Ave., Phoenix, AZ 85021
602.749.7301
www.keller.edu/graduate-school-campus/phoenix-arizona-campus
California
Anaheim
1900 S. State College Blvd., Anaheim, CA 92806
714.935.3200
www.keller.edu/graduate-school-campus/anaheim-california-campus
Folsom
950 Iron Point Rd., Folsom, CA 95630
855.577.1494
www.keller.edu/graduate-school-campus/folsom-california-campus
Fremont
6600 Dumbarton Cr., Fremont, CA 94555
510.574.1200
www.keller.edu/graduate-school-campus/fremont-california-campus
Inland Empire-Colton
1090 E. Washington St., Colton, CA 92324
909.514.1808
www.keller.edu/graduate-school-campus/colton-california-campus
Long Beach
3880 Kilroy Airport Way, Long Beach, CA 90806
562.427.0861
www.keller.edu/graduate-school-campus/long-beach-california-campus

23

Oakland
505 14th St., Oakland, CA 94612
510.267.1340
www.keller.edu/graduate-school-campus/oakland-california-campus
A limited number of classes may also be offered at San Francisco State Universitys downtown
campus, 835 Market St., San Francisco, CA 94103, and at Moss Adams LLP, 101 Second St., Ste.
900, San Francisco, CA 94105.
Palmdale
39115 Trade Center Dr., Palmdale, CA 93551
661.224.2920
www.keller.edu/graduate-school-campus/palmdale-california-campus
Pomona
901 Corporate Center Dr., Pomona, CA 91768
909.622.8866
www.keller.edu/graduate-school-campus/pomona-california-campus
A limited number of classes is also offered at 320 S. Garfield Ave., Ste. 118, Alhambra, CA 91801,
800.868.3900.
San Diego
2655 Camino Del Rio North, Ste. 360, San Diego, CA 92108
619.683.2446
www.keller.edu/graduate-school-campus/san-diego-california-campus
San Jose
2160 Lundy Ave., San Jose, CA 95131
408.571.3760
www.keller.edu/graduate-school-campus/san-jose-california-campus
A limited number of classes is also offered at the Crowne Plaza Hotel - San Jose, 282 Almaden
Blvd., San Jose CA 95113, 408.998.0400.
Sherman Oaks
15301 Ventura Blvd., Sherman Oaks, CA 91403
818.713.8111
www.keller.edu/graduate-school-campus/sherman-oaks-california-campus
A limited number of classes is also offered at the Courtyard by Marriott Sherman
Oaks, 15433 Ventura Blvd., Sherman Oaks, CA 91403, 818.981.5400.
Colorado
Colorado Springs
1175 Kelly Johnson Blvd., Colorado Springs, CO 80920
719.632.3000
www.keller.edu/graduate-school-campus/colorado-springs-colorado-campus

24

Westminster
1870 W. 122nd Ave., Westminster, CO 80234
303.280.7400
www.keller.edu/graduate-schools/colorado/westminster-campus.html
Florida
Jacksonville
5200 Belfort Rd., Ste. 175, Jacksonville, FL 32256
904.367.4942
www.keller.edu/graduate-school-campus/jacksonville-florida-campus
Miramar
2300 SW 145th Ave., Miramar, FL 33027
954.499.9775
www.keller.edu/graduate-school-campus/miramar-florida-campus
Orlando
7352 Greenbriar Pkwy., Orlando, FL 32819
407.345.2800
www.keller.edu/graduate-school-campus/orlando-florida-campus
Georgia
Alpharetta
2555 Northwinds Pkwy., Alpharetta, GA 30009
770.619.3600
www.keller.edu/graduate-school-campus/alpharetta-georgia-campus
Atlanta Cobb-Galleria
100 Galleria Pkwy. SE, Atlanta, GA 30339
770.916.3704
www.keller.edu/graduate-school-campus/cobb-georgia-campus
Decatur
1 West Court Square, Decatur, GA 30030
404.270.2700
www.keller.edu/graduate-school-campus/decatur-georgia-campus
Gwinnett
3505 Koger Blvd., Duluth, GA 30096
770.381.4400
www.keller.edu/graduate-school-campus/gwinnett-georgia-campus
Henry County
675 Southcrest Pkwy., Stockbridge, GA 30281
678.284.4700
www.keller.edu/graduate-school-campus/henry-georgia-campus

25

Illinois
Addison
1221 N. Swift Rd., Addison, IL 60101
630.953.1300
www.keller.edu/graduate-school-campus-locations/illinois/addison-campus.html
Chicago
3300 N. Campbell Ave., Chicago, IL 60618
773.697.2155
www.keller.edu/graduate-school-campus/chicago-illinois-campus
Chicago Loop
225 W. Washington St., Chicago, IL 60606
312.372.4900
www.keller.edu/graduate-school-campus/chicago-loop-illinois-campus
Chicago OHare
8550 W. Bryn Mawr Ave., Chicago, IL 60631
773.695.1000
www.keller.edu/graduate-school-campus/chicago-ohare-illinois-campus
Downers Grove
3005 Highland Pkwy., Downers Grove, IL 60515
630.515.3000
www.keller.edu/graduate-school-campus/downers-grove-illinois-campus
Elgin
2250 Point Blvd., Elgin, IL 60123
847.649.3980
www.keller.edu/graduate-school-campus/elgin-illinois-campus
Gurnee
1075 Tri-State Pkwy., Gurnee, IL 60031
847.855.2649
www.keller.edu/graduate-school-campus/gurnee-illinois-campus
Naperville
2056 Westings Ave., Naperville, IL 60563
630.428.9086
www.keller.edu/graduate-school-campus/naperville-illinois-campus
Tinley Park
18624 W. Creek Dr., Tinley Park, IL 60477
708.342.3750
www.keller.edu/graduate-school-campus/tinley-park-illinois-campus

26

Indiana
Merrillville
1000 E. 80th Place, Merrillville, IN 46410
219.736.7440
www.keller.edu/graduate-school-campus/merrillville-indiana-campus
Missouri
Kansas City
1310 E. 104th St., 2nd Flr., Kansas City, MO 64131
816.943.7441
www.keller.edu/graduate-school-campus/kansas-city-missouri-campus
DeVrys Kansas City campus is located in the Executive Hills East Office Park, just south of
downtown Kansas City. The 19,000 square foot campus offers nine spacious standard and
computer classrooms; electronics and network labs; a comfortable learning commons area for
study and tutoring; and a vending area. Easily accessed from the Holmes Rd. exit off I-435, just
east of the Missouri-Kansas state line, the campus serves graduate and undergraduate students
seeking degree and certificate credentials.
Nevada
Henderson
2490 Paseo Verde Pkwy., Henderson, NV 89074
702.933.9700
www.keller.edu/graduate-school-campus/henderson-nevada-campus
The Universitys Henderson campus is located in Green Valley, a resort area just a few miles from
the Las Vegas strip and known for its growing business community. The 18,484 square foot
campus offers 11 spacious classrooms, a fully wired computer lab and a comfortable commons
area. Easily accessed from the Green Valley Pkwy. exit off I-215, the Universitys Henderson site
offers both graduate and undergraduate degree and certificate programs.
New Jersey
Cherry Hill
921 Haddonfield Rd., Cherry Hill, NJ 08002
856.317.4400
www.keller.edu/graduate-school-campus/cherry-hill-new-jersey-campus
North Brunswick
630 U.S. Hwy. One, North Brunswick, NJ 08902
732.729.3960
www.keller.edu/graduate-school-campus/north-brunswick-new-jersey-campus
Paramus
35 Plaza, 81 E. State Rte. 4, Paramus, NJ 07652
201.556.2840
www.keller.edu/graduate-school-campus/paramus-new-jersey-campus

27

New York
Brooklyn Extension
DeVry College of New York
195 Montague Street, Brooklyn, NY 11201
877.970.3900
www.keller.edu/graduate-schools/new-york/brooklyn-center.html
Midtown Manhattan
180 Madison Ave., New York, NY 10016 (entrance on 34th St.)
212.312.4300
www.keller.edu/graduate-school-campus/midtown-manhattan-new-york-campus
Queens
9921 Queens Blvd., Rego Park, NY 11374
718.575.7100
www.keller.edu/graduate-school-campus/regopark-new-york-campus
North Carolina
Charlotte
2015 Ayrsley Town Blvd., Charlotte, NC 28273
704.697.1020
www.keller.edu/graduate-school-campus/charlotte-north-carolina-campus
Raleigh-Durham
1600 Perimeter Park Dr., Morrisville, NC 27560
919.463.1380
www.keller.edu/graduate-school-campus/raleigh-durham-north-carolina-campus
Ohio
Cincinnati
8800 Governors Hill Dr., Cincinnati, OH 45249
513.583.5000
www.keller.edu/graduate-school-campus/cincinnati-ohio-campus
Columbus
1350 Alum Creek Dr., Columbus, OH 43209
614.253.1525
www.keller.edu/graduate-school-campus/columbus-ohio-campus
Dayton
3610 Pentagon Blvd., Dayton, OH 45431
937.320.3200
www.keller.edu/graduate-school-campus/dayton-ohio-campus
Seven Hills
4141 Rockside Rd., Seven Hills, OH 44131
216.328.8754
www.keller.edu/graduate-school-campus/seven-hills-ohio-campus

28

Oklahoma
Oklahoma City
4013 NW Expressway St., Oklahoma City, OK 73116
405.767.9516
www.keller.edu/graduate-school-campus/oklahoma-city-oklahoma-campus
Pennsylvania
Philadelphia
1800 JFK Blvd., Philadelphia, PA 19103
215.568.2911
www.keller.edu/graduate-school-campus/philadelphia-pennsylvania-campus
Philadelphia/Ft. Washington
1140 Virginia Dr., Ft. Washington, PA 19034
215.591.5900
www.keller.edu/graduate-school-campus/ft-washington-pennsylvania-campus
Tennessee
Nashville
3343 Perimeter Hill Dr., Nashville, TN 37211
615.445.3456
www.keller.edu/graduate-school-campus/nashville-tennessee-campus
Texas
Austin
11044 Research Blvd., Austin, TX 78759
512.231.2500
www.keller.edu/graduate-school-campus/austin-texas-campus
Dallas/Irving
4800 Regent Blvd., Ste. 200, Irving, TX 75063
972.929.6777
www.keller.edu/graduate-school-campus/irving-texas-campus
Houston
11125 Equity Dr., Houston, TX 77041
713.973.3000
www.keller.edu/graduate-school-campus/houston-texas-campus
Mesquite
3733 W. Emporium Cr., Mesquite, TX 75150
866.733.3879
www.keller.edu/graduate-school-campus/mesquite-texas-campus
San Antonio
618 NW Loop 410, San Antonio, TX 78216
210.524.5400

29

www.keller.edu/graduate-school-campus/san-antonio-texas-campus
Virginia
Crystal City
2450 Crystal Dr., Arlington, VA 22202
703.414.4000
www.keller.edu/graduate-school-campus/arlington-virginia-campus
South Hampton Roads
1317 Executive Blvd., Chesapeake, VA 23320
757.382.5680
www.keller.edu/graduate-school-campus/chesapeake-virginia-campus

30

Dynamic Online Education


For more than two decades, Keller has led the way in leveraging the Internet to deliver high-quality
education online. Take advantage of Kellers dynamic online learning and pursue your educational
goals on your schedule.

Fulfill course requirements from your home, the office, or even while traveling for business or
pleasure.
Online courses feature the same content as those offered onsite. Plus online delivery provides
you with easy access to Kellers portfolio of more than 180 courses.
You can benefit from professors who are experienced in online course facilitation.
Conveniently access everything you need online 24-7: class syllabi and assignments, faculty
presentations, discussion boards, the online library, the online bookstore and more.

DeVry Online
1200 E. Diehl Rd.
Naperville, IL 60563
800.839.9009 Admissions
877.496.9050 Student Services
www.keller.edu/online-learning.html

31

Kellers Distinctive Degree Programs


Availability of all programs, concentrations and graduate certificate offerings varies by location.

Master of Business Administration Program


The Master of Business Administration program (Master of Business Administration in
Management program in New York) blends management theory with real-world applications,
emphasizing practical skills and concepts businesses demand from management professionals.
Providing a comprehensive business education, the program enables students to develop
management expertise and advance their knowledge, skills and careers in areas such as corporate
management, directing cross-disciplinary endeavors and integrating functions across the business
enterprise.
Graduates prepare to meet the following outcomes:

Demonstrate in-depth knowledge of enterprise-wide functions relevant in the global economy.


Develop and demonstrate professional communication skills and tools to address the needs
of global stakeholders.
Demonstrate collaborative competencies with diverse populations in multiple settings.
Using appropriate technologies and other means, demonstrate the ability to analyze
information through comprehensive research to solve business problems.
Demonstrate competence in using analytical tools and applications to develop analyses and
solutions in support of business needs.

The MBA program requires successful completion of 48 semester-credit hours. To provide


flexibility in customizing the program to meet professional and personal goals, the program
includes 18 elective credit hours, 12 of which may be used to complete a concentration. Total
program length varies based on the number of courses taken per eight-week session. Courses are
distributed as outlined below. Though some courses may appear in more than one course area
(program core, program-specific and electives/concentrations), each course may be applied to
fulfill one graduation requirement only.
Students who hold an undergraduate accounting degree may be eligible for course substitutions
for one or more of the accounting foundations courses (see Course Substitutions).
Additional information is available in Programmatic Accreditation and Recognition.
Program Core Courses
all five required
ACCT504 Accounting and Finance: Managerial Use and Analysis
MATH533 Applied Managerial Statistics
MGMT591 Leadership and Organizational Behavior
MIS535
Managerial Applications of Information Technology
MKTG522 Marketing Management
Program-Specific Courses
all five required
ACCT505
Managerial Accounting

32

ECON545
FIN515
MGMT520
MGMT600

Business Economics
Managerial Finance
Legal, Political and Ethical Dimensions of Business
Business Planning Seminar

Elective Courses
18 credit hours required
Students may choose any courses for which they meet the prerequisite(s). See Course Offerings
and Course Descriptions.
As part of their elective coursework, MBA students may pursue 12-semester-credit-hour
concentrations in a specialized area of study. For those who prefer a more general course of study,
a general studies concentration is available. All students must declare either a focused or general
studies concentration prior to graduation. Concentration requirements (except requirements for the
general studies concentration) may be satisfied through a maximum of three semester-credit hours
of transfer credit. MBA program core and MBA program-specific courses may not be applied to
concentrations, nor may capstone courses.
Successful completion of a concentration is noted on transcripts.
Concentrations can be earned in these areas by successfully completing:
Accounting
12 credit hours from among the ACCT courses
Business Intelligence and Analytics Management
BIAM500, BIAM510, and two courses from among the remaining BIAM courses and GSCM520
Customer Experience Management
four CXM courses
Entrepreneurship
four ENTR courses
Finance
12 credit hours from among the FIN courses, PROJ592 and PROJ595
General Management
four courses from among ECON565; SEC594; and the CARD, ENTR, GSCM and MGMT courses
Global Supply Chain Management
four GSCM courses
Health Services
four HSM courses
Hospitality Management
four HOSP courses

33

Human Resources
four HRM courses
Information Security
four SEC courses at the 570 and/or 590 level(s)
Information Systems Management
four MIS courses (except MIS505 and MIS525)
International Business
ACCT564, FIN565, HRM584 and INTL500
Marketing
four courses from among the MKTG courses
Network and Communications Management
four courses from among the NETW courses (except NETW505 and NETW525) and MIS589
Project Management
four courses from among the PROJ courses and GSCM588
Public Administration
four courses from among the PA courses, ACCT567 and HRM595
General Graduate Certificate Requirements
For students who wish to specialize in business intelligence and analytics management, health
services management, business administration, customer experience management or
entrepreneurship without completing the entire MBA degree program, certificate options are
available. These certificates require semester-credit hours in coursework as noted below and have
the same admission requirements as the MBA program. Those who have been admitted must
inform the chief location administrator/academic advisor of their intent to pursue a certificate by
submitting the Graduate Student Certificate Completion Notification form and are eligible to receive
their certificate upon:

Successfully completing coursework outlined for their certificate.


Satisfying all course prerequisites through practical experience or related coursework.
Achieving a minimum cumulative grade point average of 3.00.
Resolving all financial obligations.

A course may be applied to one graduate certificate only. Certificate requirements may be satisfied
through a maximum of three semester-credit hours of transfer credit.
Graduate Certificate in Health Services Management
Kellers graduate certificate in Health Services Management requires 21 semester-credit hours in
coursework as outlined below.
all three required
ACCT504 Accounting and Finance: Managerial Use and Analysis
MGMT591 Leadership and Organizational Behavior
MKTG522 Marketing Management

34

any four required


HSM541
Health Service Systems
HSM542
Health Rights and Responsibilities
HSM543
Health Services Finance
HSM544
Health Policy and Economics
HSM546
Managed Care
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/ghsm-ge
For additional program information, visit keller.edu/ghsm
Graduate Certificate in Business Administration
Kellers graduate certificate in Business Administration requires 24 semester-credit hours in
coursework as outlined below.
ACCT504
ACCT505
ECON545
FIN515
MGMT520
MGMT591
MIS535
MKTG522

Accounting and Finance: Managerial Use and Analysis


Managerial Accounting
Business Economics
Managerial Finance
Legal, Political and Ethical Dimensions of Business
Leadership and Organizational Behavior
Managerial Applications of Information Technology
Marketing Management

Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gba-ge
For additional program information, visit keller.edu/gba
Graduate Certificate in Entrepreneurship
Kellers graduate certificate in Entrepreneurship requires 24 semester-credit hours in coursework
as outlined below.
ACCT504
ENTR510
ENTR530
ENTR550
ENTR570
INTL500
MGMT591
MGMT597

Accounting and Finance: Managerial Use and Analysis


Entrepreneurship and New Ventures
Venture Finance and Due Diligence
Entrepreneurial Marketing
Startup and New Venture Planning
Global Perspectives for International Business
Leadership and Organizational Behavior
Business Law: Strategic Considerations for Managers and Owners

Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/ge-ge
For additional program information, visit keller.edu/ge
Graduate Certificate in Business Intelligence & Analytics Management

35

Kellers graduate certificate in Business Intelligence & Analytics Management requires 24


semester-credit hours in coursework as outlined below.
all seven required
BIAM500 Applications of Business Analytics I
BIAM510 Applications of Business Analytics II
BIAM530 Developing and Managing Databases for Business Intelligence
BIAM540 Internet Analytics Strategies
BIAM560 Predictive Analytics
MATH533 Applied Managerial Statistics
MIS535
Managerial Applications of Information Technology
any one required
BIAM570 Modeling for Decision-Making
PROJ586 Project Management Systems
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gbiam-ge
For additional program information, visit keller.edu/gbiam
Graduate Certificate in Global Supply Chain Management
Kellers graduate certificate in Global Supply Chain Management requires 24 semester-credit
hours in coursework as outlined below.
ACCT504
GSCM520
GSCM530
GSCM540
GSCM550
GSCM560
INTL500
MGMT591

Accounting and Finance: Managerial Use and Analysis


Foundations in Global Supply Chain Management
Global Supply Chain Resource Planning and Management
Relationship Management, Procurement and Sourcing Strategy
Logistics, Distribution and Warehousing
Supply Chain Management Decision Support Tools and Applications
Global Perspectives for International Business
Leadership and Organizational Behavior

Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/ggscm-ge
For additional program information, visit keller.edu/ggscm
Graduate Certificate in Customer Experience Management
Kellers graduate certificate in Customer Experience Management requires 24 semester-credit
hours in coursework as outlined below.
ACCT504
CXM527
CXM541
CXM563
CXM582
MIS535
MKTG522

Accounting and Finance: Managerial Use and Analysis


Principles of Customer Experience Management
Systems and Applications for Customer Experience Management
Brand Management and Customer Experience
Data Analytics for Customer Experience Management
Managerial Applications of Information Technology
Marketing Management
36

PROJ586

Project Management Systems

Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gcxm-ge
For additional program information, visit keller.edu/gcxm
Notes:
In New Jersey, there may be a limit on the number of courses students may complete online.
Students should seek academic advising regarding online coursework.
Students interested in sitting for the CPA exam in Texas should consider completing ACCT530,
ACCT540 and MGMT550. Successful completion of topics presented in these courses is required
to sit for the CPA exam in Texas.
Credits and degrees earned from this institution do not automatically qualify the holder to
participate in professional licensing exams to practice certain professions. Persons interested in
practicing a regulated profession must contact the appropriate state regulatory agency for their
field of interest.
Foundations of Managerial Mathematics, MATH500, must be completed successfully by students
requiring additional mathematics preparation (see Prerequisite Skills Requirements).
Foundations of Professional Communication, ENGL510, must be completed successfully by
students requiring additional development of writing skills (see Prerequisite Skills Requirements).
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/mba-ge
For additional program information, visit keller.edu/mba

37

Master of Science in Accounting Program


The Master of Science in Accounting program provides preparation for dynamic accounting
careers and is designed for individuals with an undergraduate specialization in accounting or
finance who wish to advance in the field. Specifically, the program can benefit students preparing
to seek CPA licensure; those who have passed the CPA exam and are seeking to meet additional
academic requirements for CPA licensure; and licensed CPAs seeking a credential that may
enable them to teach accounting in higher education institutions.
Program objectives include:

Preparing students to apply current accounting theory and practice in a wide range of
occupations.
Providing students with additional academic work required to pursue professional licensure.
Providing students who are licensed accountants with career-enhancement capabilities
through advanced study of accounting.
Enabling students to analyze new and existing regulations and standards.
Equipping students to conduct accounting research regarding technical, tax and audit issues.

The MSAC program requires successful completion of 30 semester-credit hours. The program
includes elective courses that provide flexibility in customizing the program to meet professional
and personal goals. Total program length varies based on the number of courses taken per eightweek session. Courses are distributed as outlined below.
Though some courses may be available in more than one course area (program core, accounting
profession, focus and electives), each course may be applied to fulfill one graduation requirement
only.
All Students Except Those Planning to Sit for the CPA Exam in Texas
Program Core Courses
all three required
ACCT525
Current Issues in Accounting
ACCT540
Professional Research for Accountants
ACCT601
Accounting Capstone
Accounting Profession Courses
nine credit hours required
Students choose from among the ACCT courses; for those wishing to pursue CPA certification, the
CPA exam preparation courses (ACCT591, ACCT592, ACCT593 and ACCT594) are
recommended.
Focus Courses
six credit hours required from among the ACCT or FIN courses
Elective Courses
six credit hours required

38

Students may choose any courses for which they meet the prerequisite(s). See Course
Descriptions.
All Students Planning to Sit for the CPA Exam in Texas
Students planning to sit for the CPA exam in Texas should note that a significant percentage of
coursework must be completed successfully onsite.
Program Core Courses
all three required
ACCT540
Professional Research for Accountants
ACCT601
Accounting Capstone
MGMT550
Managerial Communications
Accounting Profession Courses
all three required
ACCT530
Accounting Ethics and Related Regulatory Issues
ACCT555
External Auditing
ACCT559
Advanced Financial Accounting and Reporting Issues
Focus Courses
all four required
ACCT560
Advanced Studies in Federal Taxes and Management Decisions
ACCT564
International Accounting and Multinational Enterprises
ACCT567
Governmental and Not-for-Profit Accounting
ACCT571
Accounting Information Systems
Notes:
Special requirements apply to those who wish to be admitted to the MSAC program (see Additional
Admission Requirements for Applicants to the Master of Science Degree Program in Accounting).
Students enrolled in this program are subject to a 24-semester-credit-hour residency requirement
that includes a maximum of six semester-credit hours that may be transferred. Transfer credit
cannot be applied to ACCT525.
Students enrolling in the MSAC program are expected to have knowledge of introductory
accounting courses, including ACCT504, ACCT505, ACCT550, ACCT551, ACCT553 and
ACCT557. Students may not self-register for courses requiring these courses as prerequisites; a
student support advisor/academic advisor may register students for such courses.
Foundations of Managerial Mathematics, MATH500, must be completed successfully by students
requiring additional mathematics preparation (see Prerequisite Skills Requirements).
Foundations of Professional Communication, ENGL510, must be completed successfully by
students requiring additional development of writing skills (see Prerequisite Skills Requirements).
Credits and degrees earned from this institution do not automatically qualify the holder to
participate in professional licensing exams to practice certain professions. Persons interested in
practicing a regulated profession must contact the appropriate state regulatory agency for their
field of interest.
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/ma-ge
For additional program information, visit keller.edu/ma

39

Master of Accounting & Financial Management Program


The Master of Accounting & Financial Management program (availability varies by location; Master
of Science in Accounting & Financial Management program in New York) emphasizes coursework
taught from the practitioners perspective focusing on applying concepts and skills in areas
including financial accounting and reporting, managerial accounting, external and operational
auditing, and taxation. The program provides students with knowledge, skills and competencies
needed for career success and advancement in the areas of finance, financial management,
financial analysis and accounting.
Graduates prepare to meet the following outcomes:

Demonstrate in-depth knowledge of accounting theory and apply that knowledge to specific
accounting practices in a global economy.
Demonstrate professional oral and written communication skills through written reports,
research projects, business plans and oral presentations.
Demonstrate effective collaboration with diverse populations in multiple settings.
Conduct quantitative and qualitative business analyses, evaluate outcomes, and make
recommendations for effective legal and ethical business decisions.
Demonstrate competence in using appropriate software applications to develop analyses and
solutions in support of business needs.

To tailor the MAFM program to their professional interests and goals, students select one of three
emphases: CPA exam preparation, Certified fraud examiner or finance. The CPA exam
preparation emphasis includes coursework preparing students for a professional certification exam.
Students must declare an emphasis prior to graduation; successful completion of an emphasis is
noted on transcripts. Total program length varies based on the number of courses taken per eightweek session. Courses are distributed as outlined below.
Additional information is available in Programmatic Accreditation and Recognition.
Accounting Foundations Courses
all six required by all MAFM students
ACCT504 Accounting and Finance: Managerial Use and Analysis
ACCT505 Managerial Accounting
ACCT550 Intermediate Accounting I
ACCT551 Intermediate Accounting II
ACCT553 Federal Taxes and Management Decisions
ACCT557 Intermediate Accounting III
Students who hold an undergraduate accounting degree may be eligible for course substitutions
for one or more of the accounting foundations courses (see Course Substitutions).
CPA Exam Preparation Emphasis All Students Except Those Planning to Sit for the CPA
Exam in Texas
The MAFM program with CPA exam preparation emphasis requires successful completion of 45
semester-credit hours, including credits earned in the accounting foundations courses and in
coursework distributed as outlined below.

40

CPA Emphasis-Specific Courses


five required
ACCT555 External Auditing
ACCT559 Advanced Financial Accounting and Reporting Issues
- or MGMT597 Business Law: Strategic Considerations for Managers and Owners
ACCT600 Financial Management Capstone: The Role of the Chief Financial Officer
FIN515
Managerial Finance
FIN516
Advanced Managerial Finance
CPA Exam Preparation Courses
all four required
ACCT591 CPA Exam Preparation: Auditing and Attestation
ACCT592 CPA Exam Preparation: Business Environment and Concepts
ACCT593 CPA Exam Preparation: Financial Accounting and Reporting
ACCT594 CPA Exam Preparation: Regulation
Elective Course(s)
three credit hours required
Students may choose any course(s) for which they meet the prerequisite(s). See Course
Descriptions.
CPA Exam Preparation Emphasis All Students Planning to Sit for the CPA Exam in Texas
The MAFM program with CPA exam preparation emphasis requires successful completion of 45
semester-credit hours in coursework distributed as outlined below. Students planning to sit for the
CPA exam in Texas should note that a significant percentage of coursework must be completed
successfully onsite.
CPA Emphasis-Specific Courses
all six required
ACCT530 Accounting Ethics and Related Regulatory Issues
ACCT540 Accounting Research
ACCT555 External Auditing
ACCT559 Advanced Financial Accounting and Reporting Issues
ACCT600 Financial Management Capstone: The Role of the Chief Financial Officer
MGMT550 Managerial Communication
CPA Focus Courses
any three required
ACCT560 Advanced Studies in Federal Taxes and Management Decisions
ACCT564 International Accounting and Multinational Enterprises
ACCT567 Governmental and Not-for-Profit Accounting
ACCT571 Accounting Information Systems
CFE Emphasis
The MAFM program with certified fraud examiner emphasis requires successful completion of 45
semester-credit hours, including credits earned in the accounting foundations courses and in
coursework distributed as outlined below.

41

CFE Emphasis-Specific Courses


all five required
ACCT555 External Auditing
ACCT562 Auditing: An Operational and Internal Perspective Including Fraud
Examination
ACCT572 Accounting Fraud Examination Concepts
ACCT574 Forensic Accounting: Ethics and the Legal Environment
ACCT600 Financial Management Capstone: The Role of the Chief Financial Officer
CFE Focus Courses
any four required
ACCT571
Accounting Information Systems
ACCT573
Accounting Fraud Criminology and Ethics
MGMT597 Business Law: Strategic Considerations for Managers and Owners
SEC571
Principles of Information Security and Privacy
SEC575
Information Security Law and Ethics
SEC583
Security Administration and Operation
SEC584
Forensic and Business Investigations Techniques
SEC594
Global and Domestic Security Management
Finance Emphasis
The MAFM program with finance emphasis requires successful completion of 45 semester-credit
hours, including credits earned in the accounting foundations courses and in coursework
distributed as outlined below.
Finance Emphasis-Specific Courses
all five required
ACCT600 Financial Management Capstone: The Role of the Chief Financial Officer
FIN515
Managerial Finance
FIN516
Advanced Managerial Finance
FIN560
Securities Analysis
FIN561
Mergers and Acquisitions
Finance Focus Courses
any four required
ACCT530 Accounting Ethics and Related Regulatory Issues
FIN564
Management of Financial Institutions
FIN565
International Finance
FIN567
Options and Financial Futures Markets
FIN575
Advanced Financial Statement Analysis
FIN590
Real Estate Finance

42

General Graduate Certificate Requirements


For students who wish to specialize in accounting or financial analysis without completing the
entire MAFM degree program, certificate options are available. These certificates require
semester-credit hours in coursework as noted below and have the same admission requirements
as the MAFM program. Those who have been admitted must inform the chief location
administrator/academic advisor of their intent to pursue a certificate by submitting the Graduate
Student Certificate Completion Notification form and are eligible to receive their certificate upon:

Successfully completing coursework outlined for their certificate.


Satisfying all course prerequisites through practical experience or related coursework.
Achieving a minimum cumulative grade point average of 3.00.
Resolving all financial obligations.

A course may be applied to one graduate certificate only. Certificate requirements may be satisfied
through a maximum of three semester-credit hours of transfer credit.
MAFM, MBA and MSAC students interested in earning one of these graduate certificates may do
so by completing the requirements as part of their masters degree program coursework.
Graduate Certificate in Accounting
Kellers graduate certificate in Accounting requires 21 semester-credit hours in coursework as
outlined below.
ACCT504
ACCT505
ACCT550
ACCT551
ACCT553
ACCT555
ACCT559
ACCT557

Accounting and Finance: Managerial Use and Analysis


Managerial Accounting
Intermediate Accounting I
Intermediate Accounting II
Federal Taxes and Management Decisions
External Auditing
- or Advanced Financial Accounting and Reporting Issues
Intermediate Accounting III

Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/ga-ge
For additional program information, visit keller.edu/ga
Graduate Certificate in Financial Analysis
Kellers graduate certificate in Financial Analysis requires 21 semester-credit hours in coursework
as outlined below.
ACCT504 Accounting and Finance: Managerial Use and Analysis
ACCT505 Managerial Accounting
ACCT553 Federal Taxes and Management Decisions
FIN515
Managerial Finance
FIN516
Advanced Managerial Finance
FIN560
Securities Analysis
FIN561
Mergers and Acquisitions

43

Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gfa-ge
For additional program information, visit keller.edu/gfa
Graduate Certificate in CPA Preparation
Focusing on professional competency in accounting, Kellers graduate certificate in CPA
preparation is designed for students interested in preparing for the CPA exam while simultaneously
completing advanced accounting coursework.
To support their career goals, students interested in CPA preparation can focus their studies on
either advanced accounting or professional leadership.
Graduate Certificate in CPA Preparation Professional Leadership Track
Kellers graduate certificate in CPA Preparation Professional Leadership Track requires 30
semester-credit hours in coursework as outlined below.
ACCT559
Advanced Financial Accounting and Reporting Issues
ACCT564
International Accounting and Multinational Enterprises
ACCT571
Accounting Information Systems
ACCT574
Forensic Accounting: Ethics and the Legal Environment
ACCT591
CPA Exam Preparation: Auditing and Attestation
ACCT592
CPA Exam Preparation: Business Environment and Concepts
ACCT593
CPA Exam Preparation: Financial Accounting and Reporting
ACCT594
CPA Exam Preparation: Regulation
FIN564
Management of Financial Institutions
HRM587
Managing Organizational Change
PROJ586
Project Management Systems
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gcpap-ge
For additional program information, visit keller.edu/gcpap
Graduate Certificate in CPA Preparation Advanced Accounting Track
Kellers graduate certificate in CPA Preparation Advanced Accounting Track requires 30
semester-credit hours in coursework as outlined below.
ACCT559 Advanced Financial Accounting and Reporting Issues
ACCT560 Advanced Studies in Federal Taxes and Management Decisions
ACCT562 Auditing: An Operational and Internal Perspective Including Fraud
Examination
ACCT564 International Accounting and Multinational Enterprises
ACCT571 Accounting Information Systems
ACCT573 Accounting Fraud Criminology and Ethics
ACCT574 Forensic Accounting: Ethics and the Legal Environment
ACCT591 CPA Exam Preparation: Auditing and Attestation
ACCT592 CPA Exam Preparation: Business Environment and Concepts
ACCT593 CPA Exam Preparation: Financial Accounting and Reporting
ACCT594 CPA Exam Preparation: Regulation

44

Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gcpap-ge
For additional program information, visit keller.edu/gcpap
Notes:
Students completing degree requirements at a Texas location must fulfill a minimum residency
requirement of 36 semester-credit hours at Keller.
Foundations of Managerial Mathematics, MATH500, must be completed successfully by students
requiring additional mathematics preparation (see Prerequisite Skills Requirements).
Foundations of Professional Communication, ENGL510, must be completed successfully by
students requiring additional development of writing skills (see Prerequisite Skills Requirements).
Credits and degrees earned from this institution do not automatically qualify the holder to
participate in professional licensing exams to practice certain professions. Persons interested in
practicing a regulated profession must contact the appropriate state regulatory agency for their
field of interest.
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/mafm-ge
For additional program information, visit keller.edu/mafm

45

Master of Human Resource Management Program


The Master of Human Resource Management program (availability varies by location) prepares
students to be strategic and tactical contributors in their organizations and achieve success as HR
management professionals. Coursework, taught from the practitioners perspective, focuses on
applying HR competencies to real-world challenges and opportunities.
The MHRM program is aligned with the current HR Curriculum Guidebook and Templates of the
Society for Human Resource Management.
Program objectives include:

Providing distinct professional HR competencies and practical applications in HR


management to ensure that an organizations most important asset is available, capable and
effective in an ever-changing business environment.
Providing an interdisciplinary perspective for strategic leadership, HR management and
decision-making so as to add value to the overall success of a business enterprise.
Preparing students to become knowledge contributors and strategic partners with top
management in assessing, formulating responses to and meeting a firms strategic goals.

The MHRM program requires successful completion of 45 semester-credit hours. To provide


flexibility in customizing the program to meet professional and personal goals, the program
includes 12 elective credit hours. Total program length varies based on the number of courses
taken per eight-week session. Courses are distributed as outlined below. Though some courses
may appear in more than one course area (program core, program-specific and electives), each
course may be applied to fulfill one graduation requirement only.
Additional information is available in Programmatic Accreditation and Recognition.
Program Core Courses
all five required
ACCT504 Accounting and Finance: Managerial Use and Analysis
MGMT520 Legal, Political and Ethical Dimensions of Business
MGMT591 Leadership and Organizational Behavior
MIS535
Managerial Applications of Information Technology
MKTG522 Marketing Management
Program-Specific Courses
HRM600 and five others required
HRM587 Managing Organizational Change
HRM591 Strategic Human Resource Management
HRM592 Training and Development
HRM593 Employment Law
HRM594 Strategic Staffing
HRM598 Compensation
HRM599 Benefits
HRM600 Human Resource Planning

46

Elective Courses
12 credit hours required
Students may choose any courses for which they meet the prerequisite(s). See Course
Descriptions.
Graduate Certificate in Human Resource Management
For students who wish to specialize in HR management without completing the entire MHRM
degree program, a 24-semester-credit-hour certificate option is available. Those who have been
admitted must inform the chief location administrator/academic advisor of their intent to pursue the
certificate by submitting the Graduate Student Certificate Completion Notification form and are
eligible to receive their certificate upon:

Successfully completing:

HRM587
HRM591
HRM592
HRM593
HRM594
MGMT591

Successfully completing two of the following:

HRM530
HRM586
HRM595
HRM598
HRM599

Managing Organizational Change


Strategic Human Resource Management
Training and Development
Employment Law
Strategic Staffing
Leadership and Organizational Behavior

Human Resources and Technology


Labor Relations
Negotiation Skills
Compensation
Vorteile

Satisfying all course prerequisites through practical experience or related coursework.


Achieving a minimum cumulative grade point average of 3.00.
Resolving all financial obligations.

A course may be applied to one graduate certificate only. Certificate requirements may be satisfied
through a maximum of three semester-credit hours of transfer credit.
MHRM and MBA students interested in earning the graduate certificate may do so by completing
the above requirements as part of their masters degree program coursework.
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/ghrm-ge
For additional program information, visit keller.edu/ghrm
Notes:
Foundations of Managerial Mathematics, MATH500, must be completed successfully by students
requiring additional mathematics preparation (see Prerequisite Skills Requirements).

47

Foundations of Professional Communication, ENGL510, must be completed successfully by


students requiring additional development of writing skills (see Prerequisite Skills Requirements).
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/mhrm-ge
For additional program information, visit keller.edu/mhrm

48

Master of Project Management Program


The Master of Project Management program (availability varies by location) helps students develop
the ability to solve real-world management problems, and to exercise sound management
judgment through practical application of PM concepts and skills.
Program objectives include:

Enabling students to develop and communicate project financial and performance objectives.
Providing students with skills needed to accurately plan project task, budget and resource
requirements.
Preparing students to effectively monitor, control and report project costs, schedules and
quality/performance levels needed to meet targeted milestones and required levels of earned
value.
Equipping students with effective leadership skills for promoting a positive environment that
will help motivate team members and resolve conflicts.

MPM students are taught specific concepts and skills required to successfully implement new, or
enhance existing, commercial and/or technical programs. In addition, they learn to develop and
apply new procedures to resolve existing problems. The program also provides business
management expertise needed in key areas such as accounting and finance, marketing and
applied statistics. This combination of coursework ensures that students obtain the full complement
of skills required to successfully manage projects.
The MPM program requires successful completion of 42 semester-credit hours. Total program
length varies based on the number of courses taken per eight-week session. Courses are
distributed as outlined below.
Additional information is available in Programmatic Accreditation and Recognition.
Program Core Courses
five required
ACCT504
Accounting and Finance: Managerial Use and Analysis
HRM587
Managing Organizational Change
MATH533
Applied Managerial Statistics
MGMT520
Legal, Political and Ethical Dimensions of Business
- or MKTG522
Marketing Management
MGMT591
Leadership and Organizational Behavior
Program-Specific Courses
all seven required
GSCM588 Managing Quality
PROJ586 Project Management Systems
PROJ587 Advanced Program Management
PROJ592 Project Cost and Schedule Control
PROJ595 Project Risk Management
PROJ598 Contract and Procurement Management
PROJ600 Project Management Capstone

49

Elective Courses
six credit hours required
Students may choose any courses for which they meet the prerequisite(s). See Course
Descriptions.
Graduate Certificate in Project Management
For students who wish to specialize in project management without completing the entire MPM
degree program, a 21-semester-credit-hour certificate option is available. Those who have been
admitted must inform the chief location administrator/academic advisor of their intent to pursue the
certificate by submitting the Graduate Student Certificate Completion Notification form and are
eligible to receive their certificate upon:

Successfully completing:

GSCM588
MGMT591
PROJ586
PROJ587
PROJ592
PROJ595
PROJ598

Managing Quality
Leadership and Organizational Behavior
Project Management Systems
Advanced Program Management
Project Cost and Schedule Control
Project Risk Management
Contract and Procurement Management

Satisfying all course prerequisites through practical experience or related coursework.


Achieving a minimum cumulative grade point average of 3.00.
Resolving all financial obligations.

A course may be applied to one graduate certificate only. Certificate requirements may be satisfied
through a maximum of three semester-credit hours of transfer credit.
MPM and MBA students interested in earning the graduate certificate may do so by completing the
above requirements as part of their masters degree program coursework.
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gpm-ge
For additional program information, visit keller.edu/gpm
Project Management Institute
Keller, a PMI Registered Education Provider, is committed to enhancing the ongoing professional
development of PMI members, PMI-certified PM professionals and other PM stakeholders through
appropriate learning activities and products. As a PMI REP, Keller abides by PMI-established
operational and educational criteria and is subject to random audits for quality assurance
purposes. Details are available via www.pmi.org.
Notes:
In New Jersey, there may be a limit on the number of courses students may complete online.
Students should seek academic advising regarding online coursework.

50

Foundations of Managerial Mathematics, MATH500, must be completed successfully by students


requiring additional mathematics preparation (see Prerequisite Skills Requirements).
Foundations of Professional Communication, ENGL510, must be completed successfully by
students requiring additional development of writing skills (see Prerequisite Skills Requirements).
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/mpm-ge
For additional program information, visit keller.edu/mpm

51

Master of Public Administration Program


The Master of Public Administration program (availability varies by location) focuses on concepts
and skills needed to effectively manage organizations lying outside the boundaries of the traditional
business environment.
Program objectives include:

Providing a comprehensive public administration education emphasizing practical applications.


Equipping students with the skills necessary for managing in a multi-disciplinary non-business
environment.
Enabling students to apply up-to-date and effective management practices in their
organizations.
Developing leadership and team-building skills in an environment where profit is not the
paramount objective.

Coursework, taught from the practitioners perspective, blends theory and practice to build
knowledge bases and skills in such key areas as:

Leadership and human resources


Budgeting and accounting
Project management
Information systems
Public policy formulation and implementation
Public relations and marketing

The MPA program requires successful completion of 45 semester-credit hours and offers students
a choice of three emphases: government management, nonprofit management and healthcare
management. Students must declare an emphasis prior to graduation; successful completion of an
emphasis is noted on transcripts. Total program length varies based on the number of courses
taken per eight-week session. Courses are distributed as outlined below.
Additional information is available in Programmatic Accreditation and Recognition.
Program Core Courses
all seven required by all MPA students
ECON545
Business Economics
HRM587
Managing Organizational Change
MATH533
Applied Managerial Statistics
- or MGMT530
Managerial Decision-Making
MGMT520
Legal, Political and Ethical Dimensions of Business
MGMT591
Leadership and Organizational Behavior
MIS535
Managerial Applications of Information Technology
PROJ586
Project Management Systems
Healthcare Management Emphasis
The MPA program with healthcare management emphasis requires successful completion of the
program core courses and coursework distributed as follows:

52

Healthcare Management Emphasis-Specific Courses


all six required
HSM541
Health Service Systems
HSM542
Health Rights and Responsibilities
HSM543
Health Services Finance
HSM544
Health Policy and Economics
HSM546
Managed Care
PA600
Public Administration Capstone
Elective Courses
six credit hours required
Students may choose any courses for which they meet the prerequisite(s). See Course
Descriptions.
Government Management Emphasis
The MPA program with government management emphasis requires successful completion of the
program core courses and coursework distributed as follows:
Government Management Emphasis-Specific Courses
all seven required
ACCT504 Accounting and Finance: Managerial Use and Analysis
ACCT567 Governmental and Not-for-Profit Accounting
PA581
Governmental Budgeting and Finance
PA582
Public Policy Formulation and Implementation
PA584
Intergovernmental Management
PA600
Public Administration Capstone
PROJ598 Contract and Procurement Management
Elective Course
three credit hours required
Students may choose any course for which they meet the prerequisite(s). See Course
Descriptions.
Nonprofit Management Emphasis
The MPA program with nonprofit management emphasis requires successful completion of the
program core courses and coursework distributed as follows:
Nonprofit Management Emphasis-Specific Courses
all seven required
ACCT504 Accounting and Finance: Managerial Use and Analysis
ACCT567 Governmental and Not-for-Profit Accounting
HRM595
Negotiation Skills
MKTG522 Marketing Management
PA571
Nonprofit Organization Management
PA572
Managing Nonprofit Development Programs
PA600
Public Administration Capstone

53

Elective Course
three credit hours required
Students may choose any course for which they meet the prerequisite(s). See Course
Descriptions.
Notes:
Credits and degrees earned from this institution do not automatically qualify the holder to
participate in professional licensing exams to practice certain professions. Persons interested in
practicing a regulated profession must contact the appropriate state regulatory agency for their
field of interest.
Foundations of Managerial Mathematics, MATH500, must be completed successfully by students
requiring additional mathematics preparation (see Prerequisite Skills Requirements).
Foundations of Professional Communication, ENGL510, must be completed successfully by
students requiring additional development of writing skills (see Prerequisite Skills Requirements).
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/mpa-ge
For additional program information, visit keller.edu/mpa

54

Master of Information Systems Management Program


The Master of Information Systems Management program (availability varies by location, Master of
Science in Information Systems Management program in New York) equips students with the
business, management and technical skills necessary to effectively function as senior analysts, IS
project leaders and MIS managers career positions that form the backbone of the IS field.
Program objectives include:

Developing and enhancing the business, technical and management skills students need to
function effectively as IS managers.
Enabling students to identify opportunities to use information systems to an organizations
strategic and competitive benefit.
Providing critical learning tools for application development, operational effectiveness,
information asset management and decision-making.
Preparing students to analyze and design computer/network-based applications of information
technology and manage IS resources.
Developing project management skills needed to lead projects and execute project tasks with
respect to information systems.

The program, taught from a practitioner perspective, focuses on applying IS concepts and skills to
real-world situations, enabling students to understand and evaluate technology applications and
alternatives.
The MISM program requires successful completion of 45 semester-credit hours. The program
includes a concentration that serves students professional and personal interests and provides
flexibility in customizing their program. In addition, a technical prerequisite skills course, required
for those without programming experience, gives students fundamental skills needed to succeed in
the program. Total program length varies based on the number of courses taken per eight-week
session. Courses are distributed as outlined below.
Additional information is available in Programmatic Accreditation and Recognition.
Program Core Courses
all six required
ACCT504
Accounting and Finance: Managerial Use and Analysis
HRM587
Managing Organizational Change
MGMT591
Leadership and Organizational Behavior
MIS535
Managerial Applications of Information Technology
NETW583
Strategic Management of Technology
PROJ586
Project Management Systems
Technology Core Courses
all five required
MIS581
Systems Analysis, Planning and Control
MIS582
Database Concepts
MIS589
Networking Concepts and Applications
MIS600
Information Systems Capstone
SEC571
Principles of Information Security and Privacy

55

Concentrations
MISM students can pursue four-course focused concentrations, requirements for which may be
satisfied through a maximum of three semester-credit hours of transfer credit. Students not wishing
to pursue a focused concentration must pursue a general studies concentration by choosing any
four courses from those listed in the concentration areas below. All students must declare either a
focused or general studies concentration prior to graduation.
Successful completion of a concentration is noted on transcripts.
Concentrations can be earned in these areas by successfully completing:
Information Security
any four required
SEC572
Network Security
SEC573
E-Business Security
SEC574
Database Security
SEC575
Information Security Law and Ethics
SEC576
Risk Mitigation and Contingency Planning
SEC577
Cryptography and Security Mechanisms
SEC578
Practices for Administration of Physical and Operations Security
SEC579
Security in Systems Architecture and Applications
SEC591
Disaster Recovery/Forensics and Security
SEC592
IT Governance
Data Administration and Management
all four required
MIS561
Database Administration and Management
MIS562
Database Programming and Applications
MIS563
Business Intelligence Systems
MIS564
Enterprise Data Management and Administration
Health Information Systems Management
all four required
HSM541
Health Service Systems
HSM543
Health Services Finance
MIS566
Informatics and Application Systems in Healthcare
MIS567
Healthcare Information Administration and Management
Project Management
any four required
GSCM588 Managing Quality
PROJ584 Managing Software Development Projects
PROJ587 Advanced Program Management
PROJ592 Project Cost and Schedule Control
PROJ595 Project Risk Management
PROJ598 Contract and Procurement Management
PROJ605 Advanced Project Management Practices and Professional Exam
Preparation

56

Information Systems Tools


any four required
MIS574
Visual Basic
MIS575
Advanced Visual Basic
MIS577
Internet-Oriented Programming
MIS578
C++ Programming
MIS579
Java Programming
Information Systems Applications
all four required
MIS561
Database Administration and Management
NETW562 Wireless Devices and Applications
NETW589 Wireless Communication Systems
NETW590 IP Telephony/VoIP
Network Management
any four required
NETW563 Wireless Networks
NETW585 Network Design and Management
NETW590 IP Telephony/VoIP
SEC572
Network Security
SEC591
Disaster Recovery/Forensics and Security
SEC592
IT Governance
Graduate Certificate in Information Systems Management
For students who wish to specialize in IS management without completing the entire MISM degree
program, a 21-semester-credit-hour certificate option is available. Those who have been admitted
must inform the chief location administrator/academic advisor of their intent to pursue the certificate
by submitting the Graduate Student Certificate Completion Notification form and are eligible to
receive their certificate upon:

Successfully completing:

MIS535
MIS581
MIS582
MIS589
SEC571

Managerial Applications of Information Technology


Systems Analysis, Planning and Control
Database Concepts
Networking Concepts and Applications
Principles of Information Security and Privacy

Successfully completing any two additional courses from among the MIS courses (except
MIS505 and MIS525), and the SEC570- and SEC590-level courses.
Satisfying all course prerequisites through practical experience or related coursework.
Achieving a minimum cumulative grade point average of 3.00.
Resolving all financial obligations.

A course may be applied to one graduate certificate only. Certificate requirements may be satisfied
through a maximum of three semester-credit hours of transfer credit.

57

MISM and MBA students interested in earning the graduate certificate may do so by completing
the above requirements as part of their masters degree program coursework.
Graduate certificates are also offered in Network & Communications Management and Information
Security.
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gism-ge
For additional program information, visit keller.edu/gism
Notes:
Essentials of Information Systems and Programming, MIS505, must be completed successfully by
students without an information systems background; if required, this course is in addition to
standard program requirements, though the grade earned is not used in computing grade point
averages (see Prerequisite Skills Requirements).
Foundations of Managerial Mathematics, MATH500, must be completed successfully by students
requiring additional mathematics preparation (see Prerequisite Skills Requirements).
Foundations of Professional Communication, ENGL510, must be completed successfully by
students requiring additional development of writing skills (see Prerequisite Skills Requirements).
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/mism-ge
For additional program information, visit keller.edu/mism

58

Master of Network & Communications Management Program


The Master of Network & Communications Management program (availability varies by location),
appropriate for those with or without communications technology or networking experience, equips
students with managerial skills and technical knowledge of network and communications
technology.
Program objectives include:

Equipping students with managerial and technical skills needed to develop, implement and
oversee an organizations telecommunications infrastructure.
Enabling students to recognize opportunities to determine cost, improve customer service and
boost operating efficiencies.
Developing students ability to apply communications and networking technology for the
strategic benefit of an organization.
Enabling students to apply project management methodology in order to ensure greater
success in project implementation in all functional areas.

The program, taught from a practitioners perspective, prepares students to recognize opportunities
in which the application of communications technology can provide strategic benefit to their
organizations by reducing costs, improving customer service and enhancing operational
efficiencies. Coursework provides perspectives on managerial decision-making and managing an
enterprise in a technological environment. It also focuses on aspects of communications
technologies that enable students to understand and evaluate technology applications and
alternatives employed in business and industry.
The MNCM program requires successful completion of 45 semester-credit hours. The program
includes a concentration that serves students professional and personal interests and provides
flexibility in customizing their program. In addition, a technical prerequisite skills course, required
for those without a network and communications background, gives students fundamental skills
needed to succeed in the program. Total program length varies based on the number of courses
taken per eight-week session. Courses are distributed as outlined below.
Additional information is available in Programmatic Accreditation and Recognition.
Program Core Courses
all four required
ACCT504
Accounting and Finance: Managerial Use and Analysis
HRM587
Managing Organizational Change
NETW583
Strategic Management of Technology
PROJ586
Project Management Systems
Technology Core Courses
all seven required
MIS589
Networking Concepts and Applications
NETW584
Telecommunications Law and Regulation
NETW585
Network Design and Management
NETW589
Wireless Communication Systems
NETW590
IP Telephony/VoIP
NETW600
Telecommunications Capstone
SEC572
Network Security

59

Concentrations
MNCM students can pursue four-course focused concentrations, requirements for which may be
satisfied through a maximum of three semester-credit hours of transfer credit. Students not wishing
to pursue a focused concentration must pursue a general studies concentration by choosing any
four courses from those listed in the concentration areas below. All students must declare either a
focused or general studies concentration prior to graduation.
Successful completion of a concentration is noted on transcripts.
Concentrations can be earned in these areas by successfully completing:
Wireless
all four required
NETW561 Wireless Technologies
NETW562 Wireless Devices and Applications
NETW563 Wireless Networks
NETW564 Management of Wireless Systems
Information Security
any four required
SEC571
Principles of Information Security and Privacy
SEC573
E-Business Security
SEC574
Database Security
SEC575
Information Security Law and Ethics
SEC576
Risk Mitigation and Contingency Planning
SEC577
Cryptography and Security Mechanisms
SEC578
Practices for Administration of Physical and Operations Security
SEC579
Security in Systems Architecture and Applications
SEC591
Disaster Recovery/Forensics and Security
SEC592
IT Governance
Network Applications
all four required
NETW562
Wireless Devices and Applications
NETW563
Wireless Networks
SEC591
Disaster Recovery/Forensics and Security
SEC592
IT Governance
Project Management
any four required
GSCM588 Managing Quality
PROJ584 Managing Software Development Projects
PROJ587 Advanced Program Management
PROJ592 Project Cost and Schedule Control
PROJ595 Project Risk Management
PROJ598 Contract and Procurement Management
PROJ605 Advanced Project Management Practices and Professional Exam
Preparation

60

General Graduate Certificate Requirements


For students who wish to specialize in network and communications management without
completing the entire MNCM degree program, or who wish to specialize in information security,
certificate options are available. These certificates require semester-credit hours in coursework as
noted below and have the same admission requirements as the MNCM program. Those who have
been admitted must inform the chief location administrator/academic advisor of their intent to
pursue the certificate by submitting the Graduate Student Certificate Completion Notification form
and are eligible to receive their certificate upon:

Successfully completing coursework outlined for their certificate.


Satisfying all course prerequisites through practical experience or related coursework.
Achieving a minimum cumulative grade point average of 3.00.
Resolving all financial obligations.

A course may be applied to one graduate certificate only. Certificate requirements may be satisfied
through a maximum of three semester-credit hours of transfer credit.
MNCM students interested in earning a graduate certificate in Network & Communications
Management may do so by completing certificate requirements as part of their MNCM coursework.
MBA students interested in earning any of these graduate certificates may do so by completing
certificate requirements as part of their MBA coursework.
In addition to the graduate certificates outlined below, a certificate is offered in information systems
management.
Graduate Certificate in Network & Communications Management
Kellers graduate certificate in Network & Communications Management requires 21 semestercredit hours in coursework as outlined below.
MIS589
NETW584
NETW585
NETW589
NETW590
SEC571
SEC572

Networking Concepts and Applications


Telecommunications Law and Regulation
Network Design and Management
Wireless Communication Systems
IP Telephony/VoIP
Principles of Information Security and Privacy
Network Security

Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gncm-ge
For additional program information, visit keller.edu/gncm
Graduate Certificate in Information Security
Kellers graduate certificate in Information Security requires 18 semester-credit hours in
coursework as outlined below.
SEC571
SEC572
SEC578

Principles of Information Security and Privacy


Network Security
Practices for Administration of Physical and Operations Security

61

SEC579
SEC591
SEC592

Security in Systems Architecture and Applications


Disaster Recovery/Forensics and Security
IT Governance

Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/gis-ge
For additional program information, visit keller.edu/gis
Notes:
Essentials of Telecommunications, NETW505, must be completed successfully by students without
a telecommunications background; if required, this course is in addition to standard program
requirements, though the grade earned is not used in computing grade point averages (see
Prerequisite Skills Requirements).
Foundations of Managerial Mathematics, MATH500, must be completed successfully by students
requiring additional mathematics preparation (see Prerequisite Skills Requirements).
Foundations of Professional Communication, ENGL510, must be completed successfully by
students requiring additional development of writing skills (see Prerequisite Skills Requirements).
Important information about the educational debt, earnings and completion rates of
students who attended this program can be found at keller.edu/mncm-ge
For additional program information, visit keller.edu/mncm

62

Course Descriptions
Kellers broad range of courses addressing todays business needs.
Students without prerequisites for a course who believe they have compensating work or
educational experience may submit a request to waive prerequisite(s) to the admissions
representative/student support advisor/academic advisor.
Courses are three semester-credit hours unless otherwise noted.
Additional elective courses may be chosen from those outlined in DeVry Universitys Graduate
Programs catalog, available via www.devry.edu/catalogs.
Accounting and Finance
ACCT504 Accounting and Finance: Managerial Use and Analysis
This course introduces core accounting and finance concepts, as well as tools used to summarize
the accounting of business transactions into standardized statements. Students use these tools to
diagnose and document an organizations fiscal health, as well as examine financial analyses and
statements for management control, decision-making and reporting. No prerequisite
ACCT505 Managerial Accounting
Managerial Accounting focuses on developing, interpreting and applying accounting information for
managerial decision-making. The course stresses using financial information within organizations
for understanding and analyzing activities and operations. Students learn linkages between
accounting information and management planning through cost analysis (including activity-based
costing), operational and capital budgeting, and performance measurement. Prerequisite:
ACCT504
ACCT525 Current Issues in Accounting
This course addresses current issues in the field of accounting. Topics include ethics;
harmonization of accounting and financial reporting methods; recent accounting pronouncements
and the effect of these pronouncements on various entities; and current issues being addressed by
the Federal Accounting Standards Advisory Board (FASAB), the Securities and Exchange
Commission (SEC) and International Financial Reporting Standards (IFRS). Prerequisite:
ACCT504 or permission from the appropriate academic administrator
ACCT530 Accounting Ethics and Related Regulatory Issues
This course examines core values such as ethical reasoning; integrity; objectivity and
independence; and processes for ethical decision-making. Current state, national and international
regulatory developments are addressed. Case studies and analyses focus on concepts of
professional responsibility and values, legal requirements and codes of professional conduct
related to the accounting profession. Prerequisite: ACCT505

63

ACCT540 Professional Research for Accountants


This course examines professional research skills critical in the accounting profession. Students
identify research problems and authoritative sources, develop search criteria, gather and evaluate
data, and formulate conclusions using a real-world case study approach in the areas of financial
accounting, tax and audit. Students prepare a written report of their research and findings, and
present recommendations. Prerequisite: ACCT551
ACCT550 Intermediate Accounting I
This course deals with financial accounting practice and theory, including generally accepted
accounting principles (GAAP); the conceptual framework; accounting information systems,
including financial statement reporting and disclosures; the time value of money; cash controls;
and accounting and reporting for cash, receivables, inventories and long-term assets. Prerequisite:
ACCT505
ACCT551 Intermediate Accounting II
Intermediate Accounting II extends the coverage of ACCT550 to include investments; intangible
assets; current and long-term liabilities; stockholders equity; contributed capital and retained
earnings; dilutive securities; and earnings per share. Prerequisite: ACCT550
ACCT553 Federal Taxes and Management Decisions
This course deals with the need to recognize important tax consequences of common business
transactions and how substantially different tax liabilities can result from nearly identical economic
events. The course emphasizes practical results rather than technical compliance requirements to
achieve those results. Prerequisite: ACCT505
ACCT555 External Auditing
External Auditing deals with accepted principles, practices and procedures used by public
accountants for certification of financial statements. The major focus is on external audit services;
auditor and management responsibilities; professional standards of external auditors; evidence
and procedures used by external auditors; and audit reports. Prerequisite: ACCT551
ACCT556 Budgeting
Budgeting addresses managers need to understand the goals, technical procedures and effects of
budgeting. The course provides a comprehensive and integrated approach to budgeting from the
details of preparing the many schedules that compose a master budget to fundamental managerial
issues affected by the profit planning and control process. Prerequisite: ACCT505
ACCT557 Intermediate Accounting III
Intermediate Accounting III extends the coverage of ACCT551 to include revenue recognition;
accounting for income taxes; pensions and postretirement benefits; leases; accounting changes
and error analysis; statement of cash flows; and disclosure issues. Prerequisite: ACCT551
ACCT559 Advanced Financial Accounting and Reporting Issues
This course covers financial accounting practice and theory in relation to consolidations; foreign
currency transactions and financial statement translations; and partnership accounting, including
formation, maintenance, reorganizations and liquidations. Prerequisite: ACCT557

64

ACCT560 Advanced Studies in Federal Taxes and Management Decisions


This course expands the foundation of tax topics for non-tax accounting and financial
professionals. The course furthers the coverage, and examines the complexity, of corporate and
partnership taxation, as well as introduces topics such as estates and gifts, fiduciary accounting,
tax-exempt entities, and qualified and nonqualified plans. Prerequisite: ACCT553
ACCT562 Auditing: An Operational and Internal Perspective Including Fraud Examination
This course examines why increased complexity in organizations requires management to
establish means of monitoring control systems. Coursework examines the audit process using
criteria and controls to evaluate causes and effects of and conditions for operational,
performance and fraud audits. Emphasis is placed on standards, objectives, principles and
procedures involved in reviewing the reliability and integrity of information; compliance with
policies, plans, procedures, laws and regulations (including the Sarbanes-Oxley Act of 2002);
means of safeguarding assets; appraising economical and efficient use of resources; and
reviewing achievement of established objectives and goals (including accounting ethics) for
operations and programs. Prerequisite: ACCT505
ACCT563 Advanced Managerial Accounting Issues
This course focuses on analysis and problem-solving skills used in planning and controlling
organizations. Managerial tools and concepts such as target and activity-based costing; activitybased management; strategy and management accounting; measuring and managing quality costs
and capacity; and emerging managerial accounting issues are explored. Prerequisite: ACCT505
ACCT564 International Accounting and Multinational Enterprises
Topics in this course are studied in the context of multinational enterprises and from a strategic
perspective. Topics include accounting for foreign currency transactions, translation of foreign
financial statements, transfer pricing, comparative accounting standards, taxation, and
multinational systems and control. Prerequisite: ACCT505
ACCT567 Governmental and Not-for-Profit Accounting
This course introduces core concepts and tools of accounting and financial reporting for managers
of governmental and nonprofit organizations. Topics include transaction analysis, financial
statement analysis and interpretation, compliance issues, and operational and cash budgeting. In
addition, the impact of standards such as those promulgated by the Governmental Accounting
Standards Board (GASB) and the Federal Accounting Standards Advisory Board (FASAB) are
investigated and evaluated. Prerequisite: ACCT504 or permission from the appropriate academic
administrator
ACCT571 Accounting Information Systems
This course addresses computerized accounting information systems, focusing on reporting
objectives, management needs, transaction trails, documentation, security, internal controls, and
integration of accounting systems in software evaluation and selection. Systems analysis
techniques are discussed. Coursework also prepares students interested in pursuing the Certified
Fraud Examiner (CFE) credential. Prerequisite: ACCT504
ACCT572 Accounting Fraud Examination Concepts
This course focuses on federal legislation related to fraud examinations (including the SarbanesOxley Act of 2002), including laws preserving rights of individuals suspected of committing fraud,
laws governing civil and criminal prosecutions, admittance of evidence and testimony of expert
witnesses. Coursework also continues preparing students interested in earning the Certified Fraud

65

Examiner (CFE) credential. Topics include the U.S. Federal Rules of Civil and Criminal Procedure,
and the U.S. Federal Rules of Evidence. Prerequisite: ACCT504
ACCT573 Accounting Fraud Criminology and Ethics
This course examines the nature of occupational fraud and how it is committed, and introduces
actions to detect it and procedures to deter it. The course also covers how allegations of fraud
should be investigated to meet requirements of civil and/or criminal court procedures. Also
examined are ethics and governance in business as fraud-prevention tools. Coursework prepares
students interested in earning the Certified Fraud Examiner (CFE) credential, examining tools and
techniques for gathering evidence and information during fraud examinations. Prerequisite:
ACCT504
ACCT574 Forensic Accounting: Ethics and the Legal Environment
This course focuses on conducting fraud examinations, and includes discussion of procedures
used in forensic accounting examinations and reasons behind using these procedures. In addition,
coursework addresses how allegations of fraud should be investigated to meet requirements of
civil and/or criminal court procedures. Also covered are detection, investigation and prevention of
specific types of fraud. Coursework focuses on preparing students interested in earning the
Certified Fraud Examiner (CFE) credential, examining criminology and ethics. Prerequisite:
ACCT504
ACCT591 CPA Exam Preparation: Auditing and Attestation
This course covers auditing procedures, auditing standards generally accepted in the
United States (GAAS) and other standards related to attestation engagements. Also covered are
skills needed to apply that knowledge in auditing and other attestation engagements. The auditing
and attestation section of the CPA exam tests knowledge in the context of five broad engagement
tasks. (The course is two semester-credit hours and is graded on a satisfactory/unsatisfactory
basis.) Prerequisite: ACCT551 or equivalent
ACCT592 CPA Exam Preparation: Business Environment and Concepts
This course prepares students to pass the business environment and concepts section of the CPA
exam. Coursework focuses on business structure; economic concepts essential to understanding
an entitys operation, business and industry; financial management; information technology; and
planning and measurement. Students become familiar with underlying business reasons for and
accounting implications of transactions, and gain skills needed to apply that knowledge in
financial statement audit and attestation engagements, as well as perform other functions affecting
the public interest. (The course is two semester-credit hours and is graded on a
satisfactory/unsatisfactory basis.) Prerequisite: ACCT551 or equivalent
ACCT593 CPA Exam Preparation: Financial Accounting and Reporting
This course prepares students to pass the financial accounting and reporting section of the CPA
exam. Coursework covers accounting principles generally accepted in the United States (GAAP)
that affect business enterprises, not-for-profit organizations and government entities. Also
addressed are skills needed to apply such knowledge, as well as financial accounting concepts
and standards. (The course is graded on a satisfactory/unsatisfactory basis.) Prerequisite:
ACCT551 or equivalent
ACCT594 CPA Exam Preparation: Regulation
This course prepares students to pass the regulation section of the CPA exam. Topics include
federal taxation, ethics, professional and legal responsibilities, and business law, as well as skills
needed to apply that knowledge. Topics address CPAs professional and legal responsibilities, and
66

legal implications of business transactions, particularly as they relate to accounting and auditing.
Coursework focuses on federal and widely adopted uniform state laws, as well as principles of
and procedures for federal income, estate and gift taxation. (The course is two semester-credit
hours and is graded on a satisfactory/unsatisfactory basis.) Prerequisite: ACCT551 or equivalent
ACCT600 Financial Management Capstone: The Role of the Chief Financial Officer
This culminating course provides MAFM students with the opportunity to integrate knowledge and
skills learned throughout the program and is intended to be taken as the last course other than the
exam preparation courses. Students integrate strategic planning, critical thinking and
communication skills relating to both treasury and accounting responsibilities from the perspective
of a chief financial officer. Prerequisites: successful completion of all other required MAFM program
courses (except exam preparation and elective courses) and permission from the appropriate
academic administrator
ACCT601 Accounting Capstone
Students in this culminating course integrate knowledge and skills learned throughout the MSAC
program. Students apply what they have learned to challenges faced by accountants balancing the
needs of customers, shareholders, employees and other stakeholders within ethical and legal
considerations. Prerequisites: successful completion of all other program core and MSAC focus
courses, and permission from the appropriate academic administrator
FIN515 Managerial Finance
Managerial Finance teaches students financial concepts and tools needed for effective business
planning. Topics, discussed from a practitioner viewpoint, include formation of interest rates,
income taxes, working capital management, cost of capital, financial forecasting, external sources
of capital, capital structure, company valuation and bankruptcy. Prerequisite: ACCT505
FIN516 Advanced Managerial Finance
This course addresses risk, return and the capital asset pricing model; dividend policy; financing
flexibility; valuation of securities; derivatives and risk management; and capital structure with the
Modigliani-Miller models. The course provides a comprehensive view of financial management with
insight into securities analysis, mergers/acquisitions and financial/futures options.
Prerequisite: FIN515
FIN560 Securities Analysis
Securities Analysis develops analytical skills for personal or business investment activities.
Security selection based on technical and fundamental analyses is stressed. Techniques for
analyzing risk and return are covered for specific investment opportunities. Modern and traditional
portfolio management techniques are discussed. Prerequisite: FIN515
FIN561 Mergers and Acquisitions
This course addresses corporate recombinations and resource allocation. Topics include advanced
capital budgeting techniques and valuation methods. Strategies, tactics and rationale for mergers,
acquisitions, leveraged buyouts and restructuring are discussed. Prerequisite: FIN515
FIN564 Management of Financial Institutions
This course focuses on managing commercial banks and other financial institutions, and on the
interaction of participants in money and capital markets. Management of lending is a major topic,
and funds acquisition, capital management, portfolio management and issues relating to risk are
discussed. Prerequisite: FIN515

67

FIN565 International Finance


International Finance examines, in detail, international financial flows and balance of payment
considerations. Corporate exposure to international currency fluctuations (including foreign
exchange rates and markets), and methods of hedging risks in international transactions, are
addressed. Prerequisite: FIN515
FIN567 Options and Financial Futures Markets
This course develops students ability to use current concepts, tools and strategies available in
financial markets to enhance or protect investments. Topics include put and call buying; covered
call writing; put hedging; futures speculation and hedging; and arbitrage. Also discussed are
methods of valuation, and the function and purpose of the marketplace. Prerequisite: FIN515
FIN575 Advanced Financial Statement Analysis
This course emphasizes fundamental techniques of financial statement analysis. Building on core
accounting and investment concepts, coursework addresses analysis (including ratio analysis) and
interpretation of financial accounting information such as that presented in balance sheets, income
statements and statements of cash flows. Coursework also examines accounting information in
investment and credit decisions. Prerequisite: ACCT504
FIN580 Personal Financial Planning
This course addresses personal cash flow management, goal setting, creating and maintaining
annual cash budgets, investments, taxation, insurance, and retirement and estate planning. The
course helps students achieve satisfaction and success in their personal financial futures. Topics
are presented from a practitioner point of view. Prerequisite: ACCT504
FIN590 Real Estate Finance
This course introduces and develops tools used in forecasting, measuring and analyzing returns
from real estate operations. These tools are also used in real estate valuation for funding and sale
purposes. With profit maximization the goal, students examine financial leverage and the
consequence of income tax, as well as their influences. The inherent risk of real estate and its
reduction through modern portfolio theory is discussed. Students apply course concepts using realworld problems. Prerequisite: FIN515
Management and International Business
MGMT520 Legal, Political and Ethical Dimensions of Business
This course introduces students to the legal, political and regulatory controls that define, promote
and limit business practice opportunities. Fundamental interactions of law, politics, ethics and
corporate social responsibility are emphasized. Topics include business and the legal system;
foundations of business ethics; the constitution and business; regulatory and administrative
agencies; regulation of private business conduct; the employer-employee relationship; formation
and performance of contracts; ownership and control of business; antitrust, trade practices and
consumer protection; land use and environmental protection; and the legal environment of
international business. No prerequisite
MGMT525IE Emerging Topics in Business, Culture and Technology
Melding culture and the arts, this course helps students become more strategic and critical
thinkers, and master current practices in emerging topics. Students investigate emerging topics as
well as their relationships to key economic, historic and social forces. Coursework addresses topics
affecting business, culture and technology, and students use reflective practice and research

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methodology to apply insights to business situations. Prerequisite: permission from the appropriate
academic administrator
MGMT530 Managerial Decision-Making
This course explores decision-making from the perspective of managers who must decide how to
allocate scarce resources under uncertainty. Combining qualitative and quantitative information is
emphasized. Topics include framing decision problems, establishing evaluation criteria,
determining trade-offs, constructing decision trees, estimating probabilities and risk, and taking
responsibility for consequences. The roles of judgment, intuition and heuristics in decision-making
are also explored. Students research a practical application of decision analysis. No prerequisite
MGMT550 Managerial Communication
Managerial Communication emphasizes communication competencies that help ensure business
success. Students learn how to write effective, persuasive and negative messages; conduct
business research, analyze information, and write a business proposal or report; deliver an
effective oral presentation with visual aids; and create corporate training materials. Also addressed
are group dynamics, intercultural communication, media relations and ethics. No prerequisite
MGMT570 Managing Conflict in the Workplace
Students in this course review core concepts and theoretical frameworks in order to develop
practical skills for preventing and managing workplace and personal conflict, and for learning
effective tools for resolving disputes. Topics include the nature of conflict, conflict styles,
communication, conflict dynamics, conflict intervention strategy and tactics, and third-party
intervention. Case studies are used. No prerequisite
MGMT591 Leadership and Organizational Behavior
This course examines inter- and intrapersonal dynamics as they affect achievement of corporate
goals. Topics include theories of organizational behavior concepts and applications, including
motivation, group dynamics, organizational communication processes, leadership, power,
authority, team building and organizational development. Managing change in a complex domestic
and international environment is also emphasized. Students are provided with a solid foundation
for examining organizational behavior in a systematic manner. No prerequisite
MGMT592 Leadership in the 21st Century
By examining contemporary cases and articles, and applying critical thinking, students in this
course explore leadership theories, concepts and behaviors to improve their leadership and
executive competencies. The course is especially relevant for students who are currently team
leaders, managers or executives, or who aspire to leadership positions. The course includes a
strong personal learning component through self-assessment and developmental planning. No
prerequisite
MGMT597 Business Law: Strategic Considerations for Managers and Owners
This course presents legal concepts and tools useful to business managers. The legal process is
presented as a mechanism managers can use to resolve conflict, infer guidelines for conduct and
create bases for expectations. Topics include contracts, the Uniform Commercial Code, agency
agreements, partnerships and corporations. No prerequisite
MGMT600 Business Planning Seminar
In this culminating course, MBA students work in teams to formulate, research and develop a
written business plan for a start-up venture. The plan comprises sections on management,
marketing, operations and financing, including five-year financial projections for the new business.
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In addition to preparing the written project, each team makes a formal presentation of the plan to
the professor, the class and a panel of business professionals. Because preparing the plan
involves reviewing and integrating concepts and skills developed in previous coursework, students
are encouraged to complete as many courses as possible prior to enrolling in this course.
Prerequisites: successful completion of all other program core and MBA program-specific courses,
and permission from the appropriate academic administrator
INTL500 Global Perspectives for International Business
This course presents international strategy, operations, supply chain management, marketing and
finance concepts required for global commerce. Using case studies and best-practice examples
from international corporations, students gain management perspective needed to understand the
unique roles of culture, politics and economics in executing multinational business strategy. No
prerequisite
Hospitality Management
HOSP582 Survey of Hospitality Management
Survey of Hospitality Management explores major fields within the hospitality industry lodging,
meetings/events, restaurants, casinos and tourism and the role each field plays in relation to both
the business and private sectors. Operations and management are covered in the context of
history, society and leadership. No prerequisite
HOSP585 Hotel and Restaurant Management
This course examines the lodging and restaurant industries from their traditional roots to
contemporary structures. Topics address management, economics and measurement of hotel and
restaurant operations, providing students with insight into effective and efficient operations and
ways in which to gain a competitive advantage in the marketplace. Reservation systems, staffing,
housekeeping, security, marketing and menu strategy are addressed and related to management
responsibilities. No prerequisite
HOSP590 Event Planning and Management
This course addresses from a managerial perspective the event, meeting and convention
management segments of the hospitality industry. Coursework focuses on the diverse demands of
multiple stakeholders who plan, organize, lead and control organized functions. Various event
model structures are examined, enabling students to explore issues related to sponsorship,
venues, staffing, finance, exhibit coordination, contracted services, legal implications, marketing
and convention bureaus. Topics are presented within a project management framework as they
apply to meeting and event management. No prerequisite
HOSP594 Tourism Management
Tourism Management introduces the many interdisciplinary aspects of the growing tourism
industry, with emphasis on managerial challenges and responsibilities for both domestic and
international tourism. The structure and function of major tourism delivery systems are covered, as
are social and behavioral aspects of tourism. Additionally, factors affecting supply of and demand
for products and services are analyzed, and forecasting demand, revenue and yield
management approaches are explored. Case studies are used where appropriate. No prerequisite

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Entrepreneurship
ENTR510 Entrepreneurship and New Ventures
This course provides an overview of entrepreneurship in the context of new ventures. Coursework
examines identifying and assessing opportunities, as well as forming and managing a new venture
through maturity and exit. Topics include the entrepreneurship process; idea generation;
opportunity assessment and selection; business plan creation; differentiation; new venture equity
financing; due diligence; management team characteristics; growth management; and liquidity and
exit mechanisms. No prerequisite
ENTR530 Venture Finance and Due Diligence
This course examines the process of positioning and selling a new venture to equity sources,
including making internal preparations; identifying and communicating with venture firms; and
evaluating and negotiating investment offers. Processes investors use to assess and determine
opportunities and entrepreneurs in which they will invest are also examined. Prerequisite:
ENTR510
ENTR550 Entrepreneurial Marketing
This course covers the critical role of marketing in the success of a new venture. Coursework
addresses opportunity screening, assessment and selection; market research, analysis, valuation
and sizing; the value proposition and distinctive competence; segmentation, targeting and
positioning; pricing; channels; sales management; communications; hiring; raising capital; and
creating marketing plans to address various audiences. Prerequisite: ENTR510
ENTR570 Startup and New Venture Planning
This applications-based course addresses in-depth planning for executing a start-up venture.
Students work through the entrepreneurial process from research, planning and opportunity
assessment; to team and company formation; to business model creation; to entrepreneurial
finance and equity financing; to company development; and to exit planning. Students also prepare
a business plan and deliver an investor pitch. Prerequisite: ENTR530
Economics
ECON545 Business Economics
Business Economics provides a basic understanding of managerial economics and the impact of
the economic environment on business decision-making. The course develops micro- and
macroeconomic topics, with particular emphasis on marginal analysis, and supply and demand
considerations. No prerequisite
ECON565 Contemporary Economics for Managers
This course examines basic economic principles underlying issues faced by organizations and
their managers. History and context are introduced, followed by a review of essential analytical
methods. Equipped with these fundamentals, students apply the power of simple economic
reasoning to a variety of contemporary topics. A research project, presented in both written and
oral formats, provides students the opportunity to further develop and defend a perspective
relevant to their careers. Prerequisite: ECON545

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Mathematics
MATH533 Applied Managerial Statistics
Applied Managerial Statistics stresses practical use of statistics in collecting, organizing, analyzing,
interpreting and presenting data. Both descriptive and inferential techniques are covered. No
prerequisite
Career Development and Internship
CARD548 Career Success Strategies
This interdisciplinary survey course introduces new students to key strategies for success and is
designed to help them achieve both academic and career success. Coursework includes
assessments and research into understanding oneself, the external business environment in which
successful careers can be achieved and the Schools expectations of students. Topics include selfassessment, program and course objectives, practitioner-oriented instruction, business and
professional competencies, and career planning. No prerequisite
INTP580 Graduate Internship Seminar
In this course, the first in a two-course sequence, students examine experiential learning internship
opportunities designed to complement skills and knowledge students learn throughout their
program. To prepare for an internship with a professional organization, students attend seminar
meetings and complete all requirements that may allow them to interview for and potentially
secure an internship. No credit is awarded for the course. Students earn grades of A, B or F
upon course completion; the final grade earned in this course is not used in GPA calculations.
Prerequisite: permission from the appropriate academic administrator
INTP585 Graduate Internship
In this course, the second in a two-course sequence, students supplement coursework with
experiential learning in a professional organization. Using acquired knowledge and skills, students
complete organizational initiatives and/or processes and provide effective solutions. During
the eight-week onsite assignment, students acclimate to a real-world professional environment and
culture, hone their communication and professional skills, gain valuable insight, and develop
leadership skills through self-reflection and host-organization analysis and feedback. The course is
strongly recommended for students without business/industry experience and for those seeking to
change fields. Prerequisites: INTP580 and permission from the appropriate academic administrator
Marketing
MKTG522 Marketing Management
Marketing Management presents a structured approach to understanding and managing the
marketing function. Each student chooses a product or service and develops a written marketing
plan to learn how to determine and integrate elements of a marketing strategy. Topics include
market segmentation, targeting, positioning and research; product decisions; pricing; channels of
distribution; sales management; advertising; new product development; and marketing budgets.
Special attention is given to applied business research and to the roles international and ethical
considerations play in making marketing decisions. No prerequisite

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MKTG550 Digital Marketing


This course examines the emergence of digital marketing as a contemporary business discipline
as well as use of digital media as part of a comprehensive marketing plan. Topics include website
and blog publishing; social media and email marketing; digital behavior tracking; and web
analytics. Prerequisite: MKTG522
MKTG570 Marketing Research
Marketing Research teaches students how to gather and analyze data to assist in making
marketing decisions. The course addresses both quantitative and qualitative research techniques,
including written questionnaires, telephone surveys, test marketing and focus groups. Emphasis is
placed on examining how marketing research can help managers make better decisions regarding
target markets, product features, positioning, pricing, advertising and new product introductions.
Students are encouraged to consider ethical implications of specific marketing research activities.
Prerequisite: MKTG522
MKTG572 New Product Development
This course presents a framework for planning, implementing and evaluating new product
introductions. The course addresses the new product development process from idea generation
to commercialization. Emphasis is placed on examining how organizations can manage resources
to maximize the opportunity for successful new product introductions. Prerequisite: MKTG522
MKTG575 Advertising Management
Advertising Management presents a structured approach to managing advertising, sales promotion
and public relations activities from a corporate perspective. Students are taught how to determine
promotional objectives, select campaign themes, choose media, control advertising costs, design
sales promotions and evaluate results. The course also addresses agency selection and
management. Prerequisite: MKTG522
MKTG577 Sales Management
Sales Management teaches students how to design and implement a sales force strategy.
The course presents techniques for identifying, recruiting and training sales personnel; monitoring
and controlling sales efforts; and forecasting and budgeting sales performance. Issues such as
territory decisions, compensation plans and motivation techniques are also discussed.
Prerequisite: MKTG522
MKTG578 Consumer Behavior
Students in this course examine basic concepts and research results from marketing and the social
sciences to better understand customers and their needs. Coursework addresses the decision
process of buyers, factors affecting purchasing decisions and customer satisfaction. Implications
for marketing strategies (e.g., market segmentation, product design and promotion) are discussed.
In addition, basic concepts of buyer behavior including pre- and post-purchase attitudes and
behavior patterns, as well as information processing relating to the functional areas of marketing
are included. Managerial applications to marketing are also emphasized. Prerequisite: MKTG522
Keller Capstone Projects: Applied Learning at its Best
The culmination of each Keller masters degree program is a capstone project for which students
draw upon multidisciplinary knowledge gained throughout their program. In keeping with Kellers
practitioner focus, these real-world projects are vastly different from traditional theses. Each
capstone provides the unique opportunity to demonstrate relevant business judgment and analytic
models in the context of current and emerging opportunities.

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Many Keller students choose to apply their capstone efforts to the strategic benefit of their current
companies. Others choose to bring an entrepreneurial focus to the capstone, taking advantage of
the project to launch new business ventures.
Capstone courses for each masters degree program are:
Masters Degree Program
MBA Business Administration
MSAC Accounting
MAFM Accounting & Financial
Management
MHRM Human Resource Management
MPM Project Management
MPA Public Administration
MISM Information Systems Management
MNCM Network & Communications
Management

Capstone Course
Business Planning Seminar MGMT600
Accounting Capstone ACCT601
Financial Management Capstone: The
Role of the Chief Financial Officer
ACCT600
Human Resource Planning HRM600
Project Management Capstone
PROJ600
Public Administration Capstone PA600
Information Systems Capstone MIS600
Telecommunications Capstone
NETW600

Global Supply Chain Management


GSCM520 Foundations in Global Supply Chain Management
This course focuses on core concepts and techniques required for directing and controlling
processes that convert resources into goods and services. Coursework emphasizes integrating all
aspects of the supply chain so that the quantity of goods being produced or acquired is accurate,
and both time- and cost-efficient. No prerequisite
GSCM530 Global Supply Chain Resource Planning and Management
This course examines concepts and methods of directing and controlling processes that result in
optimal supply chain efficiency. Demand management and forecasting; master production
scheduling; material requirements and capacity resource planning; the Theory of Constraints;
distribution requirements planning; and inventory management are emphasized. Prerequisite:
GSCM520
GSCM540 Relationship Management, Procurement and Sourcing Strategy
This course provides an overview of sourcing relationships, including their strategy and
implementation. Coursework examines the role of supply management across a global, upstream
corporate value chain consisting of suppliers and outsourcers. Topics include make versus buy
versus partner decisions; supplier evaluation, selection, assessment and quality assurance; the
sourcing/procurement and partnering processes; relationship management; and purchasing ethics.
Prerequisite: GSCM520
GSCM550 Logistics, Distribution and Warehousing
This course examines physical supply and distribution systems critical to efficient integrated supply
chains. Coursework addresses analytical and managerial methods applied to key components of
facility location and materials management; logistics; distribution; transportation; warehousing;
channel selection; logistics information systems; metrics and assessments; total cost analytics; and
freight management. Prerequisite: GSCM520

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GSCM560 Supply Chain Management Decision Support Tools and Applications


This course emphasizes analyzing supply chain information. Coursework examines supply chain
design and integration; constraint, inventory and advanced demand management; and risk pooling.
Prerequisite: GSCM520
GSCM588 Managing Quality
This course focuses on implementation, cost and management of the quality function in
manufacturing as well as service industries. Coursework addresses quality concepts and tools, as
well as knowledge required for their application in quality planning, improvement and control in
both parent organizations and supplier relationships. No prerequisite
Customer Experience Management
CXM527 Principles of Customer Experience Management
This course examines fundamental theories and concepts of customer experience management.
Coursework emphasizes the importance of providing a single customer view across channels and
products through data analysis, as well as differentiating customers needs. Through strategies
including organizational design, technological platforms and social media, students become
familiar with viewing the customer as a strategic asset, thus maximizing value for both the
customer and the organization. No prerequisite
CXM541 Systems and Applications for Customer Experience Management
This course focuses on using software to manage customers experiences and impressions
throughout a customer lifecycle. Coursework addresses using tools for gathering key insights into
customers perspectives. Selecting, evaluating and recognizing the limits of software tools are
examined, as are trends in the development of tools. Prerequisite: CXM527
CXM563 Brand Management and Customer Experience
In this course, students develop brand management and multi-channel customer experience
programs. Students explore concepts of branding and building brand equity across new products
and international markets. Customer engagement and loyalty strategies, used to increase
customer satisfaction and create actionable insights from customer feedback, are examined.
Prerequisite: CXM527
CXM582 Data Analytics for Customer Experience Management
This course addresses analyzing customer experience data. Topics include integrating customer
data across multiple channels including web, offline marketing and direct marketing analytics. Data
management strategies such as data warehousing and normalization are examined. Prerequisite:
CXM541
Business Intelligence and Analytics Management
BIAM500 Applications of Business Analytics I
This course focuses on the role of business intelligence in facilitating implementation of business
process changes. Constructing data-based models and examining their impact on major business
functions are emphasized. Students use software tools to assess strengths and weaknesses of
various models. The course also addresses handling large data sets, and analyzing text and
network data. No prerequisite

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BIAM510 Applications of Business Analytics II


Building on concepts presented in BIAM500, this course examines how to appropriately use
business analytics tools. Topics include data warehousing, accessing data sources, customer
profiling, customer churn and social network analysis. Understanding how business analytics fits
into business processes is emphasized. Prerequisites: BIAM500 and MATH533
BIAM530 Developing and Managing Databases for Business Intelligence
This course addresses designing relational databases and building large database applications,
including tables, queries, forms, reports and macros. Also addressed are implementing basic
database security, backup and recovery procedures, the role of normalization and meeting
business requirements. Data warehousing, implementation of data mining tools, data modeling and
decision trees are also examined. Case studies are used throughout the course. No prerequisite
BIAM540 Internet Analytics Strategies
Based on analysis of an organizations mission and goals for its web presence, students explore
strategies for implementing Internet analytics tools to evaluate the effectiveness of the
organizations web presence, including its web and social media sites. Key performance indicators
are examined. Students gain familiarity with several Internet analytics tools and data sources such
as web logs, big data and social media. Prerequisite: BIAM510
BIAM560 Predictive Analytics
Students in this course examine exploratory data, and cluster and association analyses, with
current and historical facts to make predictions. Also covered are logistic regression, text analytics
and decision trees. Managerial issues of how to select models for specific business problems are
examined. Prerequisite: BIAM510
BIAM570 Modeling for Decision-Making
This course introduces basic concepts of mathematical approaches to organizational decisionmaking and model development for formal decisions. Topics include model building, linear and
nonlinear optimization, simulation, time series analysis, network models and decision analysis.
Prerequisite: BIAM510
Human Resource Management
HRM530 Human Resources and Technology
This course surveys current trends and best practices in use of technology in the human resources
field. Topics include strategic use of human resources information systems, web-based human
resources and other technological applications used in various functional areas of human
resources. Prerequisites: HRM591 or previous human resources experience, and MIS535
HRM584 Managing International Human Resources
This course examines strategy and tactics that make up the global human resources management
field. The course provides a broad overview of how global human resources functions differ from
those of domestic human resources, helps students develop an understanding of how global
human resources strategy is crafted and shows how such strategy is put into effect. Particular
emphasis is placed on staffing, compensation, training, performance management, labor relations,
communication and regulatory compliance within the global business environment. No prerequisite

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HRM586 Labor Relations


Labor Relations focuses on the interaction of management and labor in the corporation. The
course discusses the history of the American labor movement, federal and state labor laws,
collective bargaining, mediation and work stoppage. Contract administration and interpretation, and
the relationship between management rights and employee discipline are discussed. No
prerequisite
HRM587 Managing Organizational Change
This course addresses concepts and techniques required to successfully implement change across
an organization. Coursework focuses on identifying an organizations vision as well as
opportunities that can align the vision with the organizations structures, processes, culture and
orientation to the environment. Also addressed are opportunities for, and problems in, managing
human dynamics in organizations, including intervention techniques, models, principles and values
that indicate how to take charge of planned change efforts in order to achieve success. No
prerequisite
HRM591 Strategic Human Resource Management
This course surveys contemporary principles and practices for human capital management as a
corporate strategic asset. Subject matter focuses on the changing nature of work in a dynamic
global economy that requires flexible staffing, new approaches to workforce planning and talent
management. Other topics covered include decentralized and virtual work environments, diversity,
legal requirements, compliance as well as the ethics of managing human capital for competitive
advantage. No prerequisite
HRM592 Training and Development
This course surveys training, and employee and organizational development techniques
organizations use to build group and individual skills while tying anticipated results to
improvements in organizational effectiveness. Topics related to creating such a development
strategy include conducting needs analyses, linking identified needs to business objectives,
developing an implementation plan, implementing the plan using a variety of modalities and best
practices, and assessing results. These aspects are covered for both individual and group
enhancement. No prerequisite
HRM593 Employment Law
Employment Law provides a comprehensive analysis of federal and state laws as they affect the
human resource function, including equal employment opportunity, wage/overtime payment,
employment agreements and other restrictions on managements rights. Emphasis is placed on
applying employment laws to develop programs that enable organizations to be proactive in
meeting both company and workforce needs, with an eye to resolving workplace disputes,
preventing litigation, and implementing and administering personnel policies and practices in
compliance with applicable law. No prerequisite
HRM594 Strategic Staffing
This course develops a strategic framework for providing corporations with the human resources
needed to achieve corporate goals. The course focuses on policies and procedures for short- and
long-range human resource planning, recruiting and selection. Rightsizing, employee separations
and retention are also included. No prerequisite

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HRM595 Negotiation Skills


This course introduces general business negotiation techniques, strategies and tactics. Strategies
focus on approaches to negotiation situations; tactics focus on moves effectuated during
negotiations. In addition to developing and enhancing students negotiating proficiency, the course
emphasizes processes and methods of conflict resolution. Topics include preparing for
negotiations; distributive and integrative bargaining; resolution of impasse; ethics; the roles of
power, personality and dispute resolution processes; and communication processes. Students use
developed skills in the classroom, electronically and through telephonic negotiation situations. No
prerequisite
HRM598 Compensation
Compensation focuses on how organizations use pay systems as strategic tools for improving
organizational effectiveness. Major systems of the design of pay, paying for performance, and
administering and applying pay systems are appraised and assessed. No prerequisite
HRM599 Benefits
This course examines, in-depth, employee benefits including legally required benefits (social
security, worker compensation and unemployment compensation), as well as voluntary programs
(health, disability, life, retirement, time-off, educational, work/life and others).The strategic
importance of using employee benefits as part of the total compensation package is emphasized.
In addition, financial, actuarial, administrative and legal implications of benefit plans are discussed.
No prerequisite
HRM600 Human Resource Planning
MHRM students in this culminating course, intended to be taken as the last course, complete a
comprehensive written plan for a companys human resource function. In preparing the plan,
students review and integrate concepts and skills developed in other human resource courses. In
addition to preparing the written plan, students make an oral presentation to the professor, the
class and, when feasible, to a panel of human resource professionals. Prerequisites: successful
completion of all other program core and MHRM program-specific courses, and permission from
the appropriate academic administrator
Public Administration and Health Services Management
PA571 Nonprofit Organization Management
Students in this course study special skills and systems required to effectively plan and manage in
a not-for-profit environment. Topics include personnel administration, governmental regulations
and requirements, funding and human resources. Legal and tax basis of nonprofit organizations,
funding options, budgeting, managing volunteers, working with a board, conflict resolution,
marketing and public relations are addressed. No prerequisite
PA572 Managing Nonprofit Development Programs
Students in this course investigate ways in which nonprofit organizations procure resources in an
effort to finance organizational development objectives. Topics include strategic planning,
fundraising options and processes, gathering community support, establishing business
partnerships, negotiations, lobbying, team building and entrepreneurial skill development.
Prerequisite: ACCT567
PA581 Governmental Budgeting and Finance
This course provides thorough study and analysis of revenue and expenditure systems at all levels
of government. Topics include alternative revenue sources, public budgeting processes, the
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appropriations process, capital budgeting and analysis, tax analysis and government debt
financing. Tax expenditures, forecasting and budgeting, and finance software systems are
addressed. Prerequisite: ECON545
PA582 Public Policy Formulation and Implementation
This course examines principles, mechanisms and tools through which governments make
resource allocation decisions on social and economic programs. Topics include the policy process;
establishing appropriate efficiency and equity objectives; rational, political and bureaucratic models
of government decision-making; voting mechanisms; public choice; log rolling; cost-effectiveness
and cost-benefit analysis; public-private partnerships; impact of special interest groups; ethics; and
program implementation and evaluation. No prerequisite
PA584 Intergovernmental Management
This course provides a comparative study of issues involved in formulating and implementing
government programs that impact multiple jurisdictions. Students investigate ways in which various
levels of government relate to each other in matters of legality and responsibility, including issues
of intergovernmental externalities and their resolution. Methods of resolving intergovernmental
conflicts are explored and evaluated. No prerequisite
PA600 Public Administration Capstone
Students in this culminating course, intended to be taken as the last course, integrate knowledge
and skills learned throughout the program. Students develop a project related to their area of
emphasis within the MPA program. Prerequisites: successful completion of all other program core
and MPA emphasis-specific courses, and permission from the appropriate academic administrator
HSM541 Health Service Systems
This course surveys the major components and organizational interrelationships of the U.S.
healthcare delivery system across the continuum of care. Coursework emphasizes personnel,
institutions, delivery systems, policy and payment mechanisms. Variables of access, cost and
quality are introduced, and delivery of healthcare within those variables is outlined. No prerequisite
HSM542 Health Rights and Responsibilities
This course examines the growing importance of legal and ethical matters in healthcare from the
managers perspective. Topics include legal aspects of the corporation, and physician/patient,
institution/patient and institution/physician relationships. Ethical issues related to individual lifecycle stages, health services institutions, third-party payers and public policy initiatives are also
discussed. No prerequisite
HSM543 Health Services Finance
This course provides an understanding of the unique features of healthcare finance, including
payment sources and reimbursement arrangements, as well as of emerging trends within the
healthcare industry that impact the financial decision-making process of various healthcare
industries. Covered are financial planning, operating revenue, working capital, resource allocation,
financial analysis and the future of healthcare. Special emphasis is given to managing inpatient
and outpatient costs and ratios, capitated payment systems, the resource-based relative value
system (RBRVS), the prospective payment system (PPS), the impact of mergers, compliance
issues and joint venture activities. No prerequisite

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HSM544 Health Policy and Economics


This course focuses on the relationship between healthcare economics and public policy, and
assists students in developing an understanding of the public policy formulation and
implementation process, as well as awareness of critical issues in American health policy.
Students are exposed to healthcare economics issues of supply and demand, technology,
healthcare labor, equity and efficiency, and application of economic analysis to the public policy
development process. No prerequisite
HSM546 Managed Care
Managed Care examines evolution and development of managed care approaches to delivering
and financing health services in the United States. Fundamental concepts of insurance and risk
management are reviewed, as are forces that have driven growth of managed healthcare. Types of
managed care organizations and operational models are outlined. Perspectives of consumers,
providers, purchasers and insurers of healthcare are discussed. Recent trends and issues affecting
evolution of health insurance and managed care are considered, as are relevant legislative and
regulatory standards shaping these industries. No prerequisite
Projektleitung
PROJ584 Managing Software Development Projects
This course examines knowledge, strategies and techniques needed to manage software product
development. The course helps students develop skills managers need to create and
successfully execute plans for software development. Topics include software project
development processes; software development standards; project planning, scheduling and control
strategies; risk assessment and mitigation; team building and managing technical personnel.
Prerequisites: MIS525 (or equivalent) or MIS535, and PROJ586
PROJ586 Project Management Systems
With an emphasis on planning, this course introduces project management fundamentals and
principles from the standpoint of the manager who must organize, plan, implement and control
nonroutine activities to achieve schedule, budget and performance objectives. Topics include
project life cycles, organization and charters; work breakdown structures; responsibility matrixes;
as well as planning, budgeting and scheduling systems. Planning and control methods such as
PERT/CPM, Gantt charts, earned value systems, project management software applications and
project audits are introduced. No prerequisite
PROJ587 Advanced Program Management
This course examines how managers plan, budget, schedule and control multi-project programs
within an organizational context. The importance of project teams and human resource
management in the process is addressed. Topics include the role of projects in organizations;
alternative organizational systems; program planning, budgeting, monitoring, control and
management methodologies; team management and leadership; legal and ethical issues; conflict
identification and resolution; and advanced applications of project management software.
Prerequisite: PROJ586
PROJ592 Project Cost and Schedule Control
This course stresses the need for project managers to understand and apply advanced tools and
techniques to developing and managing project financial plans. Topics include cost and benefit
estimation; project financial analysis; budgeting; resource allocation; sensitivity analysis; project
metrics; and project cost and schedule control using earned value management systems.
Prerequisites: ACCT504 and PROJ586
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PROJ595 Project Risk Management


This course explores various ways to identify, analyze and mitigate the full range of project risks.
Coursework also explores the six risk management processes outlined in the Project Management
Body of Knowledge (PMBOK) Guide: risk management planning, risk identification, qualitative risk
analysis, quantitative risk analysis, risk response planning, and risk monitoring and control. Using a
practitioner approach, students learn risk management techniques by applying them to problems in
case studies. Prerequisite: PROJ586
PROJ598 Contract and Procurement Management
This course examines processes through which goods and services are acquired in the project
management environment. Topics include contract and procurement strategies; legal issues;
contract pricing alternatives; technical, management and commercial requirements; RFP
development; source selection; invitations to bid; bid evaluation; risk assessment; and contract
negotiation and administration. No prerequisite
PROJ600 Project Management Capstone
Students in this culminating course, intended to be taken as the last course, integrate knowledge
and skills learned throughout the MPM program. Students develop, design and present a project;
plan and justify the project; meet performance, schedule and budget requirements; adjust for
unplanned occurrences; and provide status reports. Prerequisites: successful completion of all
other program core and MPM program-specific courses, and permission from the appropriate
academic administrator
PROJ605 Advanced Project Management Practices and Professional Exam Preparation
This course examines current topics in the project management field and provides a
comprehensive review of the Project Management Body of Knowledge (PMBOK). Topics may
include global project management, leadership, virtual teams and project information systems. In
addition, the PMBOK knowledge areas and process groups are covered in preparation for the
Project Management Professional certification exam, administered by the Project Management
Institute. Prerequisite: PROJ587
Information Systems Management, and Network and Communications Management
MIS525 Essentials of Information Systems and Programming
This course introduces students to the logical structure of business computer programs, as well as
to applications and management issues involved with corporate information systems. It also
provides a foundation for programming in a business-oriented language. Students concentrate on
developing programming logic to solve business problems. Design tools such as flowcharts and
pseudocode are introduced and used as a foundation for developing programs. MISM students
may not take this course for program credit. The course may be taken as an elective in all
programs other than MISM. No prerequisite
MIS535 Managerial Applications of Information Technology
This course introduces structures, applications and management of corporate information systems.
Coursework investigates how technology is changing the way we conduct communication, make
decisions, manage people and improve business processes, as well as how it adds value to
business. Students access the Internet to gather and use information, and analyze business
decisions using decision support tools. No prerequisite

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MIS561 Database Administration and Management


This course covers database administration as a managerial discipline, addressing database
administrative practices and procedures common for various types of businesses and technology.
Important issues in daily operation and long-term planning of database administration are
examined in-depth. Administration of Oracle database management systems is also introduced to
enhance students understanding of database administrators tasks and responsibilities.
Prerequisite: MIS582
MIS562 Database Programming and Applications
This course reviews the industry standard ANSI Structured Query Language (SQL), the core of the
relational database and associated applications. Students examine the features and programming
of SQL extensions supported by leading relational databases widely used in industry, such as
Oracle and Microsoft SQL Server. They also learn to develop reports, forms and other types of
database application components essential to carry out transactional and analytical operations that
support modern business. Applications-oriented projects and cases enhance the learning
experience. Prerequisite: MIS582
MIS563 Business Intelligence Systems
This course focuses on concepts needed for analyzing, designing and applying effective systems
for meeting managements information needs for tactical short-term, and strategic long-term,
planning and decision-making. The course covers various models of business intelligence and
decision support systems, based largely on database design in support of data warehousing and
data mining concepts. Topics include data modeling for the data warehouse and data mart, and
application of OLAP and artificial intelligence concepts as applied to data mining. Prerequisite:
MIS582
MIS564 Enterprise Data Management and Administration
This course focuses on data storage, security and reporting needs of an enterprise-level
management information system. Also examined are management and administration of very large
and/or distributed database architectures with large geographic topographies. Security issues
surrounding management and administration of large distributed enterprise-level databases are
presented, as are network and integration issues associated with such systems. Prerequisite:
MIS582
MIS566 Informatics and Application Systems in Healthcare
This course addresses using computer technology to solve problems in the healthcare industry, as
well as technologys effect on the quality and cost efficiency of healthcare delivery. Students
explore strategies for blending clinical applications with financial and administrative practices.
Current and emerging healthcare standards, technologies, applications and management practices
are covered, including integrated electronic health record systems, major information systems and
service providers. Prerequisite: MIS535
MIS567 Healthcare Information Administration and Management
This course examines contemporary concepts, principles and practices of health information
management. Strategies to ensure that health data are accurate, accessible, confidential and
secure in healthcare settings are outlined. In addition, use of such data by other health-related
industries is examined. Health records and their computerized implementation in terms of
electronic health records/computer-based patient records, payment and reimbursement processes
are covered. Prerequisite: MIS535

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MIS574 Visual Basic


This course teaches programming fundamentals as applied to the Visual Basic.NET programming
language. Topics include the .NET framework, event-driven programming, graphical user interface
design, and using object-linking and embedding to manipulate Windows applications. Students
also learn object-oriented programming fundamentals, and web-based and Windows application
design. Prerequisite: one years programming experience, prior programming coursework, MIS505
or MIS525
MIS575 Advanced Visual Basic
Advanced Visual Basic, a continuation of Visual Basic (MIS574), focuses on advanced application
design and development using the object-oriented features of Visual Basic.NET. Topics include the
.NET framework, object-oriented programming, .NET database programming, .NET web
programming, .NET web database programming, add-ins, collections and user controls.
Prerequisite: MIS574
MIS577 Internet-Oriented Programming
This course focuses on Internet and web programming, one of the fastest growing areas of system
development. Students apply Internet programming languages such as HTML, Dynamic HTML and
JavaScript to develop their own websites. The course also examines Internet application tools and
commercial web servers. Prerequisite: one years programming experience, prior programming
coursework, MIS505 or MIS525
MIS578 C++ Programming
C++ Programming introduces object-oriented programming concepts using the C++ language.
Topics include the object-oriented paradigm, class hierarchies and inheritance,
I/O functions, object arrays and string processing. Students complete a number of programming
projects to gain applications-oriented experience with object-oriented technology. Prerequisite: one
years programming experience, prior programming coursework, MIS505 or MIS525
MIS579 Java Programming
This course focuses on using Java for business applications. Students apply Java programming
tools to develop applications and applets that take advantage of web and Internet capabilities. The
course examines object-oriented design and modeling, Java applications, applets, control
structures, methods, user interfaces, graphics and e-commerce applications. Prerequisite(s): one
years programming experience; prior programming coursework; or MIS577, and either MIS505 or
MIS525
MIS581 Systems Analysis, Planning and Control
This course introduces concepts and tools of systems development and implementation, and
emphasizes using the life-cycle approach to effectively manage business information.
The course provides practice in each major phase of the life-cycle approach: planning, analysis,
design, implementation and operation/support. Business re-engineering techniques and project
management models are used. Students apply concepts and tools learned in a term project. No
prerequisite
MIS582 Database Concepts
Database Concepts provides a detailed introduction to database concepts, components and
management issues. The course covers data definition and modeling, database access and
command languages, and design and implementation in the context of the relational model.
Relative advantages and disadvantages of other database models are considered from a
management standpoint. Coursework examines basic managerial issues for database publishing
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on the web, and for multi-user and enterprise database processing. The course requires a term
project involving a commercial data-modeling package. No prerequisite
MIS589 Networking Concepts and Applications
This course focuses on design, development and operation of a data communications system and
computer network, and emphasizes managing data distribution and access. The course includes
essential elements of networks including hardware, software and interfaces. Students use a
networking software tool to build and analyze network models. No prerequisite
MIS600 Information Systems Capstone
In this culminating course, MISM students integrate knowledge and skills learned throughout the
program. It is intended to be taken as the last course. Students develop, design and present
projects based on real-world situations. They plan and justify the project; meet performance,
schedule and budget requirements; adjust for unplanned occurrences; and provide project reports.
Prerequisites: successful completion of all other MISM program courses and permission from the
appropriate academic administrator
NETW525 Essentials of Telecommunications
This course introduces the dynamic field of telecommunications. Coursework addresses
fundamentals of telecommunications and introduces current technologies including IP telephony,
mobile communications, the web, and local and wide area networks. Students use computer
software to complete practical lab assignments. MNCM students may not take this course for
program credit. The course may be taken as an elective in all programs other than MNCM. No
prerequisite
NETW561 Wireless Technologies
This course provides an in-depth understanding of wireless technologies and their application
within the organization. It addresses essentials of radio frequency, spectrum allocation and usage,
and current regulation. Topics include first (1G) through fourth generation (4G) applications,
including cellular, PCS and wireless local area network (WiFi); and the current and future state of
voice, data and video communication. Students gain perspective on how wireless technologies fit
into an overall wireless industry and market, as well as on current management challenges.
Prerequisite: NETW589
NETW562 Wireless Devices and Applications
This course introduces an array of wireless devices, including laptops, PDAs, cellular telephones
and all-in-one devices. Current applications of these devices, as well as potential future uses, are
examined. Using such devices in both standalone and integrated network arenas is addressed,
with specific focus on interoperability. Ways in which wireless devices are driving the evolution of
business practices are also examined. Prerequisite: MIS589
NETW563 Wireless Networks
This course introduces tools needed to understand and implement wireless networks. Topics
include installation and configuration of wireless hardware and software, radio frequency (RF)
fundamentals, 802.11 network architecture, capacity planning, use of wireless broadcast and
cellular systems, antennas and accessories, power management, wireless local area network
security, wireless device network integration and troubleshooting. Prerequisite: MIS589
NETW564 Management of Wireless Systems
This course focuses on managing and operating wireless networks. Topics include QoS, resource
management, outsourcing, training, financial considerations, and performance measurement and
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optimization. Also covered are system documentation and reports pertaining to RF network
performance, IP management, network configuration, and system growth and capacity status.
Students gain knowledge of charging and revenue assurance in a wireless network. Prerequisite:
NETW589
NETW583 Strategic Management of Technology
This course addresses the need for managers to understand and manage technology needed to
successfully compete in an increasingly sophisticated business environment. Topics include
identifying technological competencies, the evolution of technology, designing and managing
systems for technological innovation, integrating technology into the organization, sourcing
technology and managing new product development. No prerequisite
NETW584 Telecommunications Law and Regulation
This course covers the legal and regulatory environment for telecommunications services.
Coursework focuses on developing telecommunications law and policy as related to a variety of
telecommunications technologies, including the broadcast spectrum of radio and television; cable
and satellite; wireline and cellular telephone; and the Internet.
Emphasized are the interconnected nature of media, as well as the policy rationale and techniques
of government oversight. No prerequisite
NETW585 Network Design and Management
This course focuses on technologies and processes used to design, optimize and manage
networks. Topics include functions of network standards, protocols and architecture; network
design and optimization processes; and network management. Topics also include network design
requirements for support of high bandwidth multimedia applications, wireless local area
connections and security strategies. Students use a networking software tool to build and simulate
network models. Prerequisite: three years telecommunications experience, an undergraduate
telecommunications education, or NETW505 or NETW525
NETW589 Wireless Communication Systems
This course provides an essential foundation in core wireless technologies. Topics provide
managers with required knowledge of voice and data systems. The current wireless industry, its
recent past and emerging systems are explored through real-world projects and practitioner-based
case studies. Prerequisite: MIS589
NETW590 IP Telephony/VoIP
This course examines technologies that carry voice communications over an IP network, including
digitization and packetization of voice streams. Coursework addresses VoIP standards and
protocols such as SIP and H.323 that support creation of telephony systems using advanced VoIP
technology applications. Fundamentals of VoIP such as QoS, traffic aggregation issues, bandwidth
management and network assessment are also investigated. Prerequisite: MIS589
NETW600 Telecommunications Capstone
Students in this culminating course, intended to be taken as the last course, integrate knowledge
and skills learned throughout the MNCM program. Students develop, design and present projects
based on real-world situations. They plan and justify the project; meet performance, schedule and
budget requirements; adjust for unplanned occurrences; and provide project reports. Prerequisites:
successful completion of all other MNCM program courses and permission from the appropriate
academic administrator

85

Security
SEC571 Principles of Information Security and Privacy
This course provides a broad overview of security in information systems. Covered are various
aspects of security in computing, including security threats and controls; basic cryptography and its
applications; network intrusion detection and prevention; security administration and planning;
anonymity and privacy; legal issues; protection; and ethics. Coursework also examines controls in
information systems, and addresses security issues surrounding information systems and
computer-generated data. No prerequisite
SEC572 Network Security
This course addresses concepts and industry standards of computer networking, including the OSI
Reference Model, TCP/IP and network routing concepts, as well as inherent risks in their use. Also
addressed are digital cryptography principles and practices; major email security standards; and
methods by which networks may be attacked. Students use a networking software tool to build a
secure network, as well as prepare to assist in incident response and management activities in the
event of a network breach. Prerequisite: MIS589, or a technical undergraduate degree and/or
associated professional experience with preparation equivalent to or beyond MIS589
SEC573 E-Business Security
This course covers issues involved in protecting an e-business from external threats while
safeguarding customer privacy. Students examine external threats to a companys systems and
learn how to react if systems and business goals conflict. Prerequisite: SEC571
SEC574 Database Security
This course provides an overview of security issues in database systems and shows how current
and future commercial systems may be designed to ensure secrecy and confidentiality. Security
models, basic security mechanisms and software, database security, intrusion detection and
security models for next generation databases are covered. Prerequisite(s): a technical
undergraduate degree and/or associated professional experience with preparation equivalent to or
beyond MIS582
SEC575 Information Security Law and Ethics
This course, geared toward non-attorney managers and executives, provides a broad survey of
federal and state laws and judicial systems governing and/or affecting information security.
Coursework addresses the effects of cyber business regulation on information security, conducting
business on the Internet, privacy laws, taxation, protection of intellectual property, electronic
privacy, wiretapping and cybersquatting. In addition, students examine ethical issues, forensics
and evidence of cyber crime. No prerequisite
SEC576 Risk Mitigation and Contingency Planning
This course identifies vulnerabilities and inherent risks of computer systems. It also introduces
cost-effective risk analysis techniques for identifying and quantifying accidental and malicious
threats to computer systems, and developing contingency and recovery plans. The qualitative risk
analysis process, using techniques such as the practical application of risk analysis (PARA) and
facilitated risk analysis process (FRAP), is covered. Prerequisite(s): a technical undergraduate
degree and/or associated professional experience with preparation equivalent to or beyond
PROJ586

86

SEC577 Cryptography and Security Mechanisms


This course introduces cryptography, focusing on information systems security issues, and
mechanisms and devices to address these issues. Also examined are cryptosystems, algorithms
and certificates. Students gain applications-oriented experience in developing and implementing
several cryptography applications or algorithms. Access controls are presented as a collection of
security mechanisms that work together to protect information system assets. Students also
complete lab assignments and a term project. Prerequisite(s): SEC571, or a technical
undergraduate degree and/or associated professional experience with preparation equivalent to or
beyond SEC571
SEC578 Practices for Administration of Physical and Operations Security
This course examines security management, management tools, and physical and operations
security in an organizations environment. Security management addresses identifying information
assets and developing, documenting and implementing policies, standards, procedures and
guidelines for asset protection. Management tools such as data classification and risk
assessment/analysis identify system vulnerabilities and implement controls. Physical and
operations security addresses control mechanisms and protection techniques for facility, resource
and overall system operation. Prerequisite(s): SEC571, or a technical undergraduate degree
and/or associated professional experience with preparation equivalent to or beyond SEC571
SEC579 Security in Systems Architecture and Applications
This course addresses concepts, principles, structures and standards used to design, monitor and
secure operating systems, equipment, networks, databases, applications and controls that enforce
various levels of availability, integrity and confidentiality. Coursework also focuses on security
concepts that apply to application software development, addressing the software design and
development environment and explaining softwares critical role in providing information system
security. Prerequisite(s): SEC571, or a technical undergraduate degree and/or associated
professional experience with preparation equivalent to or beyond SEC571
SEC583 Security Administration and Operation
This course addresses administration of a security plan within the context of daily operations.
Students learn practices and methods of determining adequacy of security management programs,
as well as examine the relationship between security functions and managers responsibilities. The
processes of interagency cooperation and establishment of industry standards are also included. In
addition, the course addresses contemporary issues in security such as substance abuse,
violence, theft, biochemical threats, terrorism and countersecurity measures. Prerequisite: SEC594
SEC584 Forensic and Business Investigations Techniques
This course provides an overview of basic forensic techniques as applied to the business
environment. Topics include social and psychological profiling, systems design, case construction,
team analysis, report development, chain of custody, law enforcement systems and cooperation,
investigation techniques and forensic teamwork. Students are familiarized with criteria for forensic
expertise such as Daubert and Kumho. No prerequisite
SEC591 Disaster Recovery/Forensics and Security
This course focuses on preserving and recovering business operations in the event of outages,
disasters or workforce interruptions. Measures and technologies used for forensics, as well as
computer crime and security investigation, are addressed. Prerequisite(s): MIS589 and SEC571, or
a technical undergraduate degree and/or associated professional experience with preparation
equivalent to or beyond MIS589 and SEC571

87

SEC592 IT Governance
This course introduces principles of information technology governance, focusing on IT control
objectives (COBIT) and related internal controls. Coursework explores best practices for managing
IT processes; meeting multiple needs of enterprise management by bridging gaps between
business risks; technical issues; control needs; and performance measurement requirements.
Students explore IT industry standards, and develop governance skills relating to creating and
maintaining corporate information systems policy. Prerequisite: SEC571
SEC594 Global and Domestic Security Management
This survey course provides an overview of key concepts and skills needed to identify international
and domestic threats, analyze their impact, formulate appropriate strategies and implement
applicable action plans to achieve corporate and public management goals. The course helps
students understand todays global and domestic security environment, as well as examines
homeland security, international terrorism, security risk management, domestic rural resources
security and environmental security issues. No prerequisite
Fundamental Skills for Education Success
A solid foundation is critical to success in any graduate-level program. To help students who could
benefit from skills enhancement as they return to the classroom, Keller offers fundamental skills
courses that help foster long-term program and career success.
Students in the following courses earn grades of A, B or F upon course completion. The final grade
earned in the course is not used in GPA calculations, and credit hours earned are not applicable to
credit hours required for graduation.
ENGL510 Foundations of Professional Communication
This course helps improve students ability to communicate effectively in professional environments
by enhancing their understanding of ways in which language is used to accomplish various
purposes and shape readers responses in business situations.
Building on an understanding of audience, purpose and the writing process, students learn to
create effective messages for a variety of business contexts. Topics include business letters,
memos and short reports; message organization and design; strategies for oral presentations; and
grammar, punctuation and style. Students also explore the influences of technology, ethics and the
global workplace on effective communication. This course may not be applied to elective course
requirements in any program. No prerequisite
MATH500 Foundations of Managerial Mathematics
This course prepares students in quantitative skills useful to managers. The course covers
selected algebra topics, mathematics for finance and descriptive statistics. This course may not be
applied to elective course requirements in any program. No prerequisite
MIS505 Essentials of Information Systems and Programming
This prerequisite skills course, specific to the MISM program, introduces students to the logical
structure of business computer programs, as well as to applications and management issues
involved with corporate information systems. It also provides a foundation for programming in a
business-oriented language. Students concentrate on developing programming logic to solve
business problems. Design tools such as flowcharts and pseudocode are introduced and used as a
foundation for developing programs. Students who successfully complete this course may not also
receive credit for MIS525. This course may not be applied to elective course requirements in any
program. No prerequisite
88

NETW505 Essentials of Telecommunications


This prerequisite skills course, specific to the MNCM program, introduces the dynamic field of
telecommunications. Coursework addresses fundamentals of telecommunications and introduces
current technologies including IP telephony, mobile communications, the web, and local and wide
area networks. Students use computer software to complete practical lab assignments. Students
who successfully complete this course may not also receive credit for NETW525. This course may
not be applied to elective course requirements in any program. No prerequisite

89

Administrators & Professors with You Every Step of the Way


A Message from the Dean
Building on a tradition of excellence. Thats what DeVry Universitys Keller Graduate School of
Management is all about. This tradition has thrived over the years through the dedicated efforts of
our professors and staff as they design, enhance and deliver our programs; our support of the
business communities that embrace our graduates; and the important contributions of our alumni,
whose success continues to build upon Kellers good name. But most of all, the focus of the
tradition is our students, who set their goals and expectations higher than most, and who are
committed to success through education.
Our world continues to advance through the power of technology, transforming our workplaces,
homes and communities. Your decision to pursue a masters degree is the right step toward
gaining the critical knowledge and skills needed to grow professionally and personally, and to
succeed in this changing environment.
To support your quest for success, Keller Graduate School of Managements programs and
delivery options, including our blend of onsite and online learning, provide you with the highest
quality practitioner-oriented graduate management education. Add to this our flexible schedules
and convenient locations and our commitment to serving working adults and you have a
powerful combination thats helped thousands of Keller alumni balance family and work while
achieving their education goals.
As you progress through your program of study, please remember that we rely on your valuable
feedback to add meaning and benefit to the Keller experience. Let us hear from you, whether
through class evaluations, email, phone calls to administrators and faculty, or personal visits.
On behalf of the faculty and staff of Keller Graduate School of Management, I congratulate you on
your decision to make this important investment in your future, to better your life through the power
of education and to join our tradition of excellence.
All the best,

Oscar Gutierrez, PhD


Dean

90

Administrators and Full-Time Professors


To ensure that students gain the most relevant education, DeVry University combines the expertise
of seasoned education administrators and a nationwide faculty of hundreds of dedicated full-time
professors plus thousands of other faculty. Together, these professionals focus squarely on
making your academic experience valuable, meaningful and relevant to employers needs.
Nearly all DeVry University faculty hold masters degrees, PhDs or other doctorate degrees and
bring their passion for teaching to the learning environment every day. Through rigorous training,
the University prepares new professors to teach and fully supports all faculty in their ongoing
dedication to educational excellence. Our professors rely on thorough curriculum guides to present
courses and then supplement course delivery with various instructional activities geared toward
students career success.
In addition, to remain current on advances in their fields, many DeVry University faculty and
administrators actively participate in leading industry professional organizations, as well as in
organizations dedicated to excellence in education programs and services.
The following pages present University administrators by region and location. Administration
rosters are followed by lists of full-time professors teaching within each state, and online. Faculty
may teach at the graduate or undergraduate level; often they teach courses at both levels.
Information on professors teaching at a specific DeVry University location is available from local
staff members.
A comprehensive list of employed visiting professors who teach onsite or online is available via
www.devry.edu/d/onlinevisitingprof.pdf. A comprehensive list of independently contracted adjuncts
who teach onsite or online is available via www.devry.edu/d/adjuncts.pdf.

91

Administration
SOUTHWEST REGION
Arizona, Southern California
Executive Administrators
Ivonna Edkins
Group President
MBA University of Phoenix
Tennille Zeiler
Group Dean of Academic Excellence
MS California School of Professional Psychology
PhD California School of Professional Psychology
Asif Shaw
Group Director of Admissions
BCIS DeVry University
Michael Chase
Group Director of Student Central
MBA Keller Graduate School of Management
Kara Yamashita
Group Director of Career Services
MPM Keller Graduate School of Management
Vicki L. May
Group Director of Finance and Infrastructure
MBA Keller Graduate School of Management
Local Administrators
Arizona
Glendale
Thomas Pettit
Center Dean
MBA University of Phoenix
Mesa
Thomas Pettit
Center Dean
MBA University of Phoenix
Phoenix
Ira M. Rubins
Assistant Dean of Academic Excellence
MA Miami University
PhD Arizona State University
92

Justin Ratay
Director of Department of Enrollment Management
BS Northern Illinois University
Jeff Kozloski
Interim Manager of Department of Enrollment Management
BSSE University of Illinois
Laurie Bjerklie
Clinical Laboratory Science Program Director and Faculty Chair
MA Saint Xavier University
Southern California
Anaheim
Ivonna Edkins
Group President
MBA University of Phoenix
Inland Empire-Colton
Tracy L. Johnson
Center Dean
MAM University of Redlands
Long Beach
Ivonna Edkins
Group President
MBA University of Phoenix
Heather Chavez
Manager of Student Central
MBA Westwood College
Palmdale
Gary Nay
Center Dean
MBA Keller Graduate School of Management
Pomona
Ivonna Edkins
Group President
MBA University of Phoenix
Cristina Young
Director of Department of Enrollment Management
MBA University of Phoenix

93

San Diego
Dina Soliman
Campus Dean
MBA Keller Graduate School of Management
Natasha Bryant
Assistant Dean of Academic Excellence
PhD The Chicago School of Professional Psychology
MPA State University of New York College
Richard Loomis
Director of Department of Enrollment Management
BSTM DeVry University
Brian Aiken
Manager of Student Central
MHRM Keller Graduate School of Management
Sherman Oaks
Catrin Hechl
Campus Dean
MBA Iona College
Robert Ramirez
Assistant Dean of Academic Excellence
MBA University of Phoenix
Karyn Lee
Executive Director of Department of Enrollment Management
BS University of Phoenix
NORTHWEST REGION
Northern California, Nevada
Executive Administrators
Pamela Daly
Group President
MA Liberty University
Dennis Mueller
Group Dean of Academic Excellence
PhD The Ohio State University
Daniel Cardenas
Group Director of Admissions
MBA Keller Graduate School of Management
Carolyn Torres
Group Director of Student Central
MBA Keller Graduate School of Management
94

Wendell Myers
Group Director of Career Services
BBA University of La Verne
Mary Cole
Group Director of Finance and Infrastructure
MAFM Keller Graduate School of Management
MS Case Western Reserve University
Local Administrators
Northern California
Folsom
Alan Yanda
Campus Dean
MSEd DeVry University
Rebecca Moreno-Byrne
Manager of Department of Enrollment Management
BA Simpson University
Eileen Chuong
Manager of Student Central
MBA Keller Graduate School of Management
Fremont
Pamela Daly
Group President
MA Liberty University
Fresno
Katie Fleener
Campus Dean
MA National University
Oakland
Michael Park
Center Dean
BSTM DeVry University
San Jose
Nils Sedwick
Campus Dean
MBA Santa Clara University
Nevada
Henderson
Nils Sedwick
95

Campus Dean
MBA Santa Clara University
Ed Owens
Assistant Dean of Academic Excellence
MS University of Nevada
CHICAGOLAND REGION
Illinois, Indiana
Executive Administrators
Amy King
Group President
MBA Benedictine University
Timothy Zorek
Group Dean of Academic Excellence
MBA Marist College
Tanya Di Iulio
Group Director of Admissions
BA Valparaiso University
Jonathan Mies
Group Director of Student Central
MBA Keller Graduate School of Management
MPA Keller Graduate School of Management
Amber Hornbeck
Group Director of Career Services
BSBA Southern Illinois University
Valerie Prudik
Group Director of Finance and Infrastructure
BS University of Illinois
Local Administrators
Illinois
Addison
Amy King
Group President
MBA Benedictine University
Len Grinstead
Assistant Dean of Academic Excellence
MBA Rockhurst University
MSIR University of Wisconsin

96

Brendan Aubin
Senior Director of Department of Enrollment Management
BSBA University of Illinois
Angela Farruggia
Manager of Student Central
MBA Keller Graduate School of Management
Chicago
Piotr Lechowski
Campus Dean
MBA Keller Graduate School of Management
Timothy Zorek
Group Dean of Academic Excellence
MBA Marist College
Drew Logan
Manager of Department of Enrollment Management
BS Indiana University
Chicago Loop
Kristin Hansen
Campus Dean
BA University of Iowa
Sha-Rese Moore
Assistant Dean of Academic Excellence
MA Andersonville Theological Seminary
MBA Sullivan University
Margaret Carmody
Manager of Student Central
MA Governors State University
PhD SMC University
Chicago OHare
Lewis Zanon
Center Dean
MAFM Keller Graduate School of Management
Timothy Zorek
Group Dean of Academic Excellence
MBA Marist College
Drew Logan
Manager of Department of Enrollment Management
BS Indiana University
Downers Grove
Mary Wahlbeck
97

Center Dean
MA Lewis University
Elgin
Mary Wahlbeck
Center Dean
MA Lewis University
Len Grinstead
Assistant Dean of Academic Excellence
MBA Rockhurst University
MSIR University of Wisconsin
Brendan Aubin
Senior Director of Department of Enrollment Management
BSBA University of Illinois
Angela Farruggia
Manager of Student Central
MBA Keller Graduate School of Manag
Gurnee
Lewis Zanon
Center Dean
MAFM Keller Graduate School of Management
Timothy Zorek
Group Dean of Academic Excellence
MBA Marist College
Drew Logan
Manager of Department of Enrollment Management
BS Indiana University
Naperville
Mary Wahlbeck
Center Dean
MA Lewis University
Len Grinstead
Assistant Dean of Academic Excellence
MBA Rockhurst University
MSIR University of Wisconsin
Brendan Aubin
Senior Director of Department of Enrollment Management
BSBA University of Illinois
Angela Farruggia
Manager of Student Central
MBA Keller Graduate School of Management
98

Tinley Park
Corey Ochall
Campus Dean
MBA Keller Graduate School of Management
Sha-Rese Moore
Assistant Dean of Academic Excellence
MA Andersonville Theological Seminary
MBA Sullivan University
PhD SMC University
Michelle Sustr
Manager of Department of Enrollment Management
MHRM Keller Graduate School of Management
Margaret Carmody
Manager of Student Central
MA Governors State University
Indiana
Merrillville
Corey Ochall
Campus Dean
MBA Keller Graduate School of Management
Sha-Rese Moore
Assistant Dean of Academic Excellence
MA Andersonville Theological Seminary
MBA Sullivan University
PhD SMC University
Michelle Sustr
Manager of Department of Enrollment Management
MHRM Keller Graduate School of Management
Margaret Carmody
Manager of Student Central
MA Governors State University
SOUTH CENTRAL REGION
Colorado, Missouri, Oklahoma, Texas
Executive Administrators
Mark Cameron
Group President
MBA University of Phoenix
PhD Capella University

99

Sherry Mitchell
Group Dean of Academic Excellence
PhD Washington State University
David Wood
Group Director of Admissions
MBA Keller Graduate School of Management
Brian Silver
Group Director of Student Central
MBA University of Phoenix
Joan Long
Group Director of Career Services
MEd Southwest Texas University
Eric Alvarez
Group Director of Finance and Infrastructure
MS University of Central Florida
Local Administrators
Colorado
Colorado Springs
Lynn Ward
Center Dean
MBA Regis University
Westminster
Sheila Scott
Campus Dean
MBA Keller Graduate School of Management
Tara Mills
Assistant Dean of Academic Excellence
EdD University of Phoenix
Missouri
Kansas City
Michele Close
Campus Dean
MS Calvary Theological Seminary
Oklahoma
Oklahoma City
Baxter Papik
Center Dean
MBA Keller Graduate School of Management
100

Texas
Austin
Brian Silver
Group Director of Student Central
MBA University of Phoenix
Houston
Stacey McCroskey
Dean of Academic Excellence
PhD Indiana University
Shirley Bruce
Clinical Laboratory Science Program Chair
PhD University of Kentucky
Irving
Mark Cameron
Group President
MBA University of Phoenix
PhD Capella University
Allison Bennett
Manager of Student Central
MPA Keller Graduate School of Management
Mesquite
Mark Cameron
Group President
MBA University of Phoenix
PhD Capella University
San Antonio
Brian Silver
Group Director of Student Central
MBA University of Phoenix
Grover McDaniel
Assistant Dean of Academic Excellence
MA University of Oklahoma
PhD Capella University
Melissa Guster
Manager of Department of Enrollment Management
MBA University of Phoenix
Erica Miller
Manager of Student Central
MBA Keller Graduate School of Management

101

SOUTHEAST REGION
Florida, Georgia
Executive Administrators
Scarlett N. Howery
Group President
MBA Keller Graduate School of Management
Marian Combs
Group Dean of Academic Excellence
MBA University of Oklahoma
EdD University of Mary Hardin-Baylor
Matthew Dearsman
Group Director of Admissions
BS University of Phoenix
Elizabeth Cook
Group Director of Student Central
MBA Kaplan University
Cybil Talley
Group Director of Career Services
MA University of London
Bianca Smith Harris
Group Director of Finance and Infrastructure
MBA Keller Graduate School of Management
Local Administrators
Florida
Jacksonville
Ryan Fuller
Center Dean
BCIS DeVry University
Miramar
Antonio Cobas
Center Dean
MPA Florida International University
Orlando
Abel Okagbare
Campus Dean
MPA Eastern Michigan University

102

Dusty Maddox
Assistant Dean of Academic Excellence
MA Texas Womans University
Ana Sendir
Manager of Department of Enrollment Management
BSBA Barry University
Estrella Velazquez-Domenech
Manager of Student Central
BBA Loyola University
Georgia
Alpharetta
Robert Crowley
Center Dean
BSTM DeVry University
Tomekia Bridges
Manager of Department of Enrollment Management
MBA Keller Graduate School of Management
Atlanta Cobb/Galleria
Dawn Moore
Campus Dean
MBA Shorter University
Decatur
Scarlett N. Howery
Group President
MBA Keller Graduate School of Management
Gwinnett
Robert Crowley
Center Dean
BSTM DeVry University
Henry County
Dawn Moore
Campus Dean
MBA Shorter University
MID-ATLANTIC REGION
North Carolina, Pennsylvania, Virginia
Executive Administrators
Ryan Sagers
Group President
MS University of Utah
103

Valerie Senatore
Group Dean of Academic Excellence
MA University of Texas
PhD Texas A&M University
Neal Moses
Group Director of Admissions
MBA University of Phoenix
James Hinkel
Group Director of Student Central
BA Pennsylvania State University
Jeffrey Greenberg
Group Director of Career Services
MS Drexel University
Francis Moore
Group Director of Finance and Infrastructure
MBA Philadelphia University
Local Administrators
North Carolina
Charlotte
Regina Campbell
Campus Dean
PhD Regent University
Christopher Smith
Manager of Department of Enrollment Management
MAOM University of Phoenix
Tami Edwards
Manager of Student Central
MBA Keller Graduate School of Management
Raleigh-Durham
Regina Campbell
Campus Dean
PhD Regent University
Christopher Smith
Manager of Department of Enrollment Management
MAOM University of Phoenix
Tami Edwards
Manager of Student Central
MBA Keller Graduate School of Management
104

Pennsylvania
Ft. Washington
Valerie Senatore
Campus Dean
MA University of Texas
PhD Texas A&M University
Steven Dhondt
Manager of Department of Enrollment Management
BA Strayer University
Philadelphia
Ryan Sagers
Group President
MS University of Utah
Virginia
Arlington
Valerie Senatore
Campus Dean
MA University of Texas
PhD Texas A&M University
Tonitta McNeal
Assistant Dean of Academic Excellence
MS Liberty University
PhD Colorado Technical University
South Hampton Roads
Davy Moorhead
Center Dean
MHRM Keller Graduate School of Management
MIDWEST REGION
Ohio, Tennessee
Executive Administrators
Darryl Field
Group President
PhD Regent University
Marilyn K. Wiggam
Group Dean of Academic Excellence
PhD The Ohio State University

105

Chayse Slovinski
Group Director of Admissions
MBA Keller Graduate School of Management
Kathy Hoff
Group Director of Student Central
MEd Xavier University
Amanda Ducharme
Group Director of Career Services
MBA Keller Graduate School of Management
J. Ed Smith
Group Director of Finance and Infrastructure
MSA Central Michigan University
Local Administrators
Ohio
Cincinnati
Jeunet A. Davenport
Campus Dean
MA University of Phoenix
Joshua Cosby
Manager of Student Central
MBA University of Phoenix
MEd Northeastern University
Columbus
Darryl Field
Group President
PhD Regent University
Galen Graham
Assistant Dean of Academic Excellence
MBA Miami University
PhD The Ohio State University
Justin Grote
Manager of Department of Enrollment Management
MBA University of Phoenix
Dayton
Darryl Field
Group President
PhD Regent University
Joshua Cosby
Manager of Student Central
106

MBA University of Phoenix


MEd Northeastern University
Seven Hills
Amanda Liott
Campus Dean
MBA Keller Graduate School of Management
Tennessee
Nashville
Peter Powell
Campus Dean
MA Western Kentucky University
Josetta Harris
Manager of Department of Enrollment Management
MBA Keller Graduate school of Management
NORTHEAST REGION
New Jersey, New York
Executive Administrators
Anthony A. Stanziani
Group President
MS Mercy College
Ewa Schmitz
Group Dean of Academic Excellence
MA Pedagogical University Zielona Gora
DM University of Phoenix
Alan Shikowitz
Group Director of Admissions
BA City University of New York
Dennis Williams
Group Director of Student Central
MBA Keller Graduate School of Management
Thomas Fay
Group Director of Career Services
BBA St. Bonaventure University
Helen Fialkoff
Group Director of Finance and Infrastructure
MBA Fairleigh Dickinson University

107

Local Administrators
New Jersey
Cherry Hill
Steven Nelson
Campus President
MBA Indiana University
MM Indiana University
Sarah Dubowsky
Assistant Dean of Academic Excellence
PhD Rutgers University
Dana Taschler
Manager of Department of Enrollment Management
MHRM Keller Graduate School of Management
Michael Killeen
Manager of Student Central
MBA University of Phoenix
North Brunswick
Steven Nelson
Campus Dean
MBA Indiana University
MM Indiana University
Sarah Dubowsky
Assistant Dean of Academic Excellence
PhD Rutgers University
Dana Taschler
Manager of Department of Enrollment Management
MHRM Keller Graduate School of Management
Michael Killeen
Manager of Student Central
MBA University of Phoenix
Paramus
Danielle Calcado
Center Dean
MBA University of Phoenix
Sarah Dubowsky
Assistant Dean of Academic Excellence
PhD Rutgers University

108

Ali Speede
Assistant Director of Department of Enrollment Management
BA State University of New York
Michael Killeen
Manager of Student Central
MBA University of Phoenix
New York
Brooklyn Extension
Quinn Fleming
Center Dean
BA Brandeis University
Midtown Manhattan
Anthony A. Stanziani
Group President
MS Mercy College
Paul Noel
Manager of Department of Enrollment Management
BA St. Peters University
Amy Kotowski
Manager of Student Central
MA Iona College
Queens
Quinn Fleming
Center Dean
BA Brandeis University
Amy Kotowski
Manager of Student Central
MA Iona College
ONLINE REGION
Executive Administrators
Michael J. Malee
Group President
MBA University of Notre Dame
Brandon Ohms
Group Director of Admissions
MBA Keller Graduate School of Management
Nicole Zaper
Group Director of Student Central, New Students
109

MBA Keller Graduate School of Management


Joni Seidel-Burnett
Group Director of Student Central, Continuing Students
BA Michigan State University
Agnam Memeti
Group Director of Student Central, Military and Resuming Students
BA University of Illinois
Eric Hellige
Group Director of Career Services
BA DePaul University
Greg Mrofcza
Manager of Finance and Infrastructure
BA Robert Morris University

110

Full-Time Professors
ARIZONA
Joyce T. Barden
Senior Professor
MBA Keller Graduate School of Management
Rick J. Bird
Senior Professor
MPA Keller Graduate School of Management
Laurie Bjerklie
Associate Professor
MA Saint Xavier University
Arlene B. Goodman
Associate Professor
MS Long Island University
PhD Argosy University
Roger S. Gulledge
Professor
MBA Keller Graduate School of Management
Kris M. Horn
Senior Professor
MS University of Utah
PhD University of Utah
Rory Huschka
Associate Professor
MA Argosy University
John MacCatherine
Professor
MS Arizona State University
MS Capella University
PhD Capella University
Aaron Marmorstein
Professor
MS Arizona State University
PhD Oregon Health & Science University
Peter Newman
Professor
MBA Pfeiffer University
PhD Capella University

111

Veronica L. Schreiber
Senior Professor
MA University of Arizona
Miti Shah
Professor
PhD Arizona State University
Didem Yamak
Associate Professor
PhD Arizona State University
CALIFORNIA
Khan A. Alim
Associate Professor
MS Tuskegee University
PhD University of California
Mehdi Arjomandi
Professor
MS California State University
Raef J. Assaf
Assistant Professor
MBA Wayne State University
DBA Argosy University
Ahmed Azam
Senior Professor
MS California State University
Bashker Biswas
Professor
MBA University of Wisconsin
PhD Golden Gate University
Carmen M. Bradford
Associate Professor
MBA University of Phoenix
Andrea M. Dominguez
Associate Professor
MA University of Arizona
PhD University of California
Thomas F. Donini
Professor
MEd Saint Xavier University

112

Nitin N. Dvivedi
Professor
MBA University of Phoenix
MS City College of New York
Gary Foster
Associate Professor
MBA University of Utah
Joel H. Frazier Jr.
Senior Professor
MBA Keller Graduate School of Management
Justin Garcia
Professor
MA California State University
William Garrison
Associate Professor
MBA University of La Verne
Gary P. Giomi
Professor
MISM Keller Graduate School of Management
Paula C. Herring
Professor
MBA University of Phoenix
Stanley Hong
Professor
MAS University of Southern California
Terri Horton
Associate Professor
MBA University of Phoenix
Kenneth Jones
Professor
MS University of California
PhD University of California
Lynn M. Joseph
Professor
MA Alliant International University
PhD Alliant International University
Abdelaziz Kaina
Assistant Professor
MS New Mexico Institute of Mining and Technology

113

Alireza Kavianpour
Senior Professor
MS Oklahoma State University
PhD University of Southern California
Victoria H. Kim
Professor
MA Monterey Institute of International Studies
MS Brigham Young University
Paul K. Kohara
Professor
MBA San Francisco State University
Alex M. Leung
Senior Professor
MS University of Colorado
James Lewis
Associate Professor
MTM Keller Graduate School of Management
Randall R. Maynes
Associate Professor
MBA Keller Graduate School of Management
Michael G. Milford
Professor
MBA University of Puget Sound
Mokhtar Mofidi
Associate Professor
MS Pittsburgh State University
PhD University of Arkansas
Hamid R. Mohajeri-Moghaddam
Professor
MS University of Hull
PhD University of Hull
Tyson E. Moore
Professor
MS Central Michigan University
PhD TUI University
Mostafa Mortezaie
Professor
MA University of Southern California
MS University of California
PhD University of California

114

Kyle H. Muldrow
Professor
MS University of Illinois
Mohammad R. Muqri
Professor
MS University of Tennessee
MD Spartan Health Sciences University
John L. Murphy
Senior Professor
MA Claremont Graduate University
PhD University of California
Carlos Perez
Associate Professor
MS Florida State University
Cindy T. Phan
Senior Professor
MBA West Coast University
PhD Alliant International University
James F. Powell
Professor
MA Pepperdine University
MBA University Southern California
Paul E. Rader
Senior Professor
MS University of California
PhD North Central University
Mark R. Rasiah
Professor
MBA University of California
Javad S. Shakib
Associate Professor
MS University of Tehran
PhD Polytechnic University
Sharon L. Starcher
Professor
MA Fresno Pacific University
William Sullivan
Professor
MTM Keller Graduate School of Management

115

Charles Taylor
Professor
MBA San Diego State University
Russell Walker
Senior Professor
MBA California State University
MS California Institute of Technology
PhD Northcentral University
Penn Wu
Professor
MBA Keller Graduate School of Management
MISM Keller Graduate School of Management
MNCM Keller Graduate School of Management
MPA Keller Graduate School of Management
MPM DeVry University
PhD Nova Southeastern University
COLORADO
Bruce J. Bunney
Associate Professor
MBA Keller Graduate School of Management
Louis R. Freese
Professor
MA Teachers College Columbia University
Andrew Hauk
Associate Professor
MBA Colorado Technical University
DM Colorado Technical University
Charles W. Trinkel
Associate Professor
MA University of Colorado
FLORIDA
Mohamed E. Brihoum
Senior Professor
MS The Ohio State University
PhD University of Toledo
Jerry K. Durbeej
Professor
MA Florida Atlantic University
PhD Florida Atlantic University

116

Raouf T. Ghattas
Senior Professor
MS University of Windsor
Antonio Hernandez-Barrera
Professor
MS Hiroshima University
PhD Hiroshima University
Edwin H. Hill
Professor
MS University of Miami
Nicolas Lebredo
Professor
MA The Ohio State University
MAFM Keller Graduate School of Management
MBA Webster University
PhD University of Central Florida
John R. Lutzyk
Professor and Faculty Chair
MS State University of New York
EdD Nova Southeastern University
Wayne M. Morgan
Associate Professor
MS University of the West Indies
DBA Nova Southeastern University
Simon Obeid
Associate Professor and Faculty Chair
MS University of North Carolina
PhD University of North Carolina
Jacqueline Saldana
Assistant Professor
MBA University of Phoenix
Genevieve I. Sapijaszko
Professor
MBA University of Calgary
MS University of Calgary
Brent C. Ward
Senior Professor
MBA University of Western Ontario
MPM Keller Graduate School of Management

117

Shelly Wyatt
Professor
MLS Rollins College
PhD University of Central Florida
GEORGIA
Jennifer F. Bolden
Associate Professor
MBA Georgia College & State University
MBA Georgia State University
Lorenzo Bowman
Senior Professor
MS Georgia State University
JD University of Georgia
Christine D. Halsey
Professor
MS Southern Polytechnic State University
Henry H. Jordan
Senior Professor
MA State University College of New York
PhD Colorado State University
Debra Kean
Professor
MS Valdosta State University
Sandra L. McKee
Senior Professor
MA Winthrop College
Claude R. Oakley
Professor
MBA Mercer University
MS University of West Indies
PhD Colorado State University
Glenn A. Palmer
Professor
EdD University of Georgia
Jalal Raissi
Senior Professor
MS Mercer University
PhD Mercer University

118

Alpana V. Ramanathan
Associate Professor
MBA University of Mississippi
Jack A. Sibrizzi
Professor
MBA New York University
Ifeanyi I. Ugboaja
Associate Professor
MBA University of Phoenix
Michelle L. Zath
Senior Professor
MA Indiana UniversityPurdue University
Richard C. Zath
Professor
MA Purdue University
ILLINOIS
Paul D. Bierbauer
Senior Professor
MS Northern Illinois University
Lacey Conley
Associate Professor
MA University College Cork
PhD Loyola University
Yahya Jeff Daoud
Associate Professor
MS DePaul University
William S. Dillon
Professor
JD University of Illinois
Michael P. Dufresne
Professor
MA Northern Illinois University
MEd Northern Illinois University
Deborah A. Edwards
Professor
MA Governors State University
Kevin M. Greshock
Senior Professor
119

MPM Keller Graduate School of Management


Julie Hagemann
Associate Professor
MA University of Texas
PhD Indiana University
Susan Henning
Professor
MA University of Iowa
Michael Henson
Professor and Faculty Chair
MS DePaul University
LaTonya D. Hughes
Professor
MA Webster University
EdD Benedictine University
Young U. Huh
Associate Professor
MS Purdue University
Saeed Jellouli
Professor
PhD Universit Blaise Pascal
James Karagiannes
Professor
PhD Illinois Institute of Technology
Ahmed S. Khan
Senior Professor
MS Michigan Technological University
PhD Colorado State University
Michael C. Komos
Professor
MBA DePaul University
EdD Northern Illinois University
John M. Kyser
Professor
MBA University of Chicago
Nana Liu
Senior Professor
MS University of Illinois
Bert Lindstrom
120

Professor
MS Roosevelt University
EdD Argosy University
Mohammad Al Sharoa
Associate Professor
MS Jordan University of Science and Technology
PhD Illinois Institute of Technology
Michael Morrison
Professor
MBA Keller Graduate School of Management
Daniel H. Nichols
Senior Professor
PhD Temple University
Thomas M. Notermann
Professor
MBA Saint Xavier University
PhD University of Wisconsin
Abdulmagid Omar
Senior Professor
MS Case Western Reserve University
PhD University of Missouri
Robert A. Pandel
Senior Professor
MBAM Northwestern University
Nicholas G. Powers
Professor
MBA Loyola University
Bonnie S. Rucks
Senior Professor
MBA Campbell University
Robert A. Salitore
Professor
MS Loyola University
Shawn A. Schumacher
Senior Professor
MA Governors State University
PhD Colorado State University
Randall K. Sharpe
Professor
MS University of Illinois
121

Scott P. Smith
Professor
MPH University of Illinois
MD University of California
Barbara J. Strauch
Senior Professor
MEd Purdue University
Michael D. Sugarman
Professor
MA Case Western Reserve University
Craig A. Waldvogel
Professor
MS University of Illinois
Li Wang
Professor
MS Chongqing Communication Institute
PhD Illinois Institute of Technology
Lyn Wunschl
Associate Professor
MS North Central College
INDIANA
James E. Gajda
Associate Professor
MBA University of Chicago
MS DePaul University
MS University of Chicago
JD Illinois Institute of Technology
Janell N. Harvey
Associate Professor
MA Purdue University
DBA Argosy University
MISSOURI
Patrick B. Bauer
Senior Professor and Faculty Chair
MS University of Missouri
Robert E. Myers
Professor
MS University of Kansas

122

Lynn A. Risley
Professor
MNCM Keller Graduate School of Management
MPM Keller Graduate School of Management
Lynn C. Schuchman
Professor
MA University of Missouri
NEVADA
Zamir Deen
Professor
MBA Baldwin-Wallace College
PhD Iowa State University
Stefani Izquierdo
Associate Professor
MS University of Nevada
NEW JERSEY
Eric Addeo
Senior Professor
MS New Jersey Institute of Technology
PhD Stevens Institute of Technology
Mike Awwad
Professor
MSEE New Jersey Institute of Technology
Michael Faulkner
Professor
MBA New York Institute of Technology
MS New York University
PhD Union Institute & University
Susan Feng
Professor
MS University of Florida
PhD University of Central Florida
Deborah Helman
Professor
MPhil Cranfield Institute of Technology
PhD University of Birmingham
Barbara Anna Y. Holal
Assistant Professor
MS New York University
PhD New York University
123

Kim Lamana-Finn
Senior Professor and Faculty Chair
MS Capella University
MS Stevens Institute of Technology
Hassan A. Marzouk
Senior Professor
MS North Carolina State University
PhD University of Kentucky
Dawn Rywalt
Professor and Faculty Chair
MS Stevens Institute of Technology
Amir Sadrian
Professor and Faculty Chair
MS University of Bridgeport
MS University of Pittsburgh
PhD University of Pittsburgh
Devinder Sood
Senior Professor
MS Punjabi University
Bhupinder S. Sran
Senior Professor
MS Louisiana State University
PhD Stevens Institute of Technology
Chao-Ying Wang
Senior Professor
MS Southern Illinois University
PhD Southern Illinois University
Michael Zalot
Professor
MA Montclair State University
PhD New York University
Jingdi Zeng
Associate Professor
MComputer Applications Hunan University
PhD New Jersey Institute of Technology

124

NEW YORK
Valeriy Arseniev
Professor
MS Moscow Technical University
PhD Moscow Institute of Mechanical Engineering
Nader Daee
Professor
MBA Wagner College
Jeevan F. DSouza
Professor
MS University of Texas
PhD Nova Southeastern University
Gusteau Duclos
Senior Professor
MA Universite de Limoges
MS Polytechnic University
PhD Polytechnic University
Wendy A. Finlay
Associate Professor
MBA University of Phoenix
PhD University of Phoenix
Michael J. Gooch
Professor
MA Indiana University of Pennsylvania
PhD Indiana University of Pennsylvania
Jude Lamour
Senior Professor
MS New Jersey Institute of Technology
PhD Walden University
Shahed Mustafa
Associate Professor
MS Idaho State University
MS Stevens Institute of Technology
Bennet A. Nagel
Professor
MBA St. Johns University
Chijioke Ohayia
Assistant Professor
MS State University of New York
PhD Capella University

125

Ali Ragoub
Professor
MS Universiti Kebangsaan Malaysia
Marvin J. Schneider
Associate Professor
MBA City University of New York
Natalie M. Sommer
Professor
MS Union College
Jose R. Tubilleja
Professor
MISM Keller Graduate School of Management
Adnan Turkey
Senior Professor
PhD University of Budapest
Manuel Eduardo Zevallos
Professor
MS City College of New York
MBA Keller Graduate School of Management
PhD City University of New York
NORTH CAROLINA
Joni Bynum
Associate Professor
MA Appalachian State University
PhD North Carolina State University
Peter D. Cornwell
Professor
MS Bournemouth University
PhD The University of York
Maureen Leary
Assistant Professor
MAS Strayer University
DBA Northcentral University
Dudley Marcum
Professor
PhD University of Illinois

126

OHIO
Carol E. Dietrich
Senior Professor
MA The Ohio State University
MS Ohio University
MTS Trinity Lutheran Seminary
PhD The Ohio State University
Thomas Eveland
Associate Professor
MBA Keller Graduate School of Management
Kathrine Henson-Mack Tormos
Associate Professor
MS University of Alabama
PhD University of Alabama
John M. Kavouras
Associate Professor
MA Capital University
MA Cleveland State University
Laurence E. Lazofson
Professor
MAFM Keller Graduate School of Management
MS Air Force Institute of Technology
Anup K. Majumder
Senior Professor
MSE Jadavpur University
PhD Jadavpur University
Christopher D. Martin
Professor
MISM Keller Graduate School of Management
Richard A. Martin
Professor
MISM Keller Graduate School of Management
Elliot Masocha
Associate Professor
MA Ohio University
MS Franklin University
DBA Walden University
John F. McManamon
Professor
MEd The Ohio State University

127

John R. Pax
Professor
MBA Keller Graduate School of Management
MSE Colorado State University
Joseph A. Phillips
Professor
MBA Franklin University
Cynthia A. Roberts
Senior Professor
MEd University of Dayton
Michael Stamos
Senior Professor
MA The Ohio State University
MBA University of Dayton
OKLAHOMA
Jacqueline Lang
Associate Professor
MS University of Oklahoma
ONLINE
Barbara A. Bailey
Associate Professor
MS Boston University
Michael S. Bird
Professor
MBA Nova Southeastern University
PhD Capella University
Lisa L. Campbell
Associate Professor
MHA Governors State University
PhD Capella University
Gina M. Cooper
Professor
MS The Ohio State University
PhD Wright State University
William L. Crumm
Professor
MA Webster University
MS Auburn University
PhD Capella University
128

Amanda R. Darling
Professor
MBA Keller Graduate School of Management
MHRM Keller Graduate School of Management
Angela R. Gillette
Professor
MA University of Texas
John Golzy
Professor
MS Ohio University
Teresa M. Hayes
Professor
MA DePaul University
William D. Hayes
Senior Professor
MA Governors State University
MS Illinois State University
EdD Northern Illinois University
Andrea Henne
Associate Professor
MA University of California
EdD University of California
Neisa Jenkins
Professor
MS College of St. Scholastica
PhD Walden University
Ellen M. Jones
Professor
MA Webster University
PhD St. Louis University
Michael W. Magro
Professor
MIT American InterContinental University
Judith McCarthy
Professor
MA Rutgers University
MA Rutgers University
PhD Rutgers University
Andrew McLeod
Associate Professor
129

MBA Saint Leo University


MS Central Michigan University
EdD Nova Southeastern University
Kathryn Moland
Associate Professor
MS Southern University and A&M College
PhD Nova Southeastern University
John A. Morello
Senior Professor
MA George Washington University
PhD University of Illinois
Michael W. Mullas
Senior Professor
MS Central Michigan University
PhD University of Colorado
Robert D. Nugen
Professor
MA Santa Monica College
MA University of Missouri
Darlene G. Ringhand
Professor
MS Utah State University
PhD Northcentral University
Elizabeth Rolison
Professor
MBA Regis University
Sheila Rumenapp
Associate Professor
MS California Lutheran University
MS California State University
Ahmed H. Shaik
Professor
MBA Kakatiya University
PhD Kakatiya University
Dasantila Sherifi
Professor
MBA Southern Illinois University
Brian A. Smith
Associate Professor
MEd Northwestern State University
MS Texas A&M University
130

EdD Texas A&M University


Kenneth E. Steinkruger
Senior Professor
MBA Northwestern University
PhD The Chicago School of Professional Psychology
John W. Weber
Professor and Faculty Chair
MAFM Keller Graduate School of Management
MAT The College of New Jersey
DBA University of Phoenix
Willie Wilborn
Senior Professor
MBA Keller Graduate School of Management
MHRM Keller Graduate School of Management
EdD Walden University
EdD Walden University
Julia Woodward
Professor
MBA University of South Carolina
PhD University of South Carolina
Sean T. Wright
Professor
MBA Babson College
Gregory Zaleski
Associate Professor
MBA Pennsylvania State University
Michael Zohourian
Professor
MS The Ohio State University
PENNSYLVANIA
Jonathan A. Agresta
Professor
MEd University of Massachusetts
John Callan
Professor
MS Temple University
Jocelyn E. Russell
Professor
MA Westminster Theological Seminary
131

MBA University of Pennsylvania


James Schneider
Senior Professor
MFA California State Polytechnic Institute
Navaratnam Suganthan
Senior Professor
MSEE Texas A&M University
EdD Argosy University
TENNESSEE
Joel Bunkowske
Associate Professor
MBA Regis University
JD Indiana University
James P. Hess
Associate Professor
MBA University of Tennessee
PhD Northcentral University
TEXAS
Rabah Aoufi
Senior Professor
MS University of Missouri
Shane R. Ball
Professor
MS University of North Texas
JD Capital University
Stacey A. Donald
Associate Professor
MS University of Texas
Angela Garrett
Associate Professor
MBA Keller Graduate School of Management
Nabeel Khan
Associate Professor
MS University of Delaware
PhD University of Delaware
Messaoud Laddada
Senior Professor
MS Oklahoma State University
PhD Oklahoma State University
132

James H. Liou
Professor
MS University of Texas
PhD Southern Methodist University
Robert F. Meadows
Senior Professor
MBA University of Dallas
Shelley M. Novick
Senior Professor
MS University of Texas
Peter N. Nwaogu
Associate Professor
MBA University of District of Columbia
DBA Argosy University
Michael H. Reitzel
Professor
PhD Capella University
JD Cleveland State University
Robert J. Sarvis
Associate Professor
MBA Our Lady of the Lake University
PhD Texas A&M University
Adrian Shapiro
Professor
MA University of Texas
PhD Indiana University
Timothy G. Staley
Senior Professor
MBA University of Dallas
DBA Nova Southeastern University
Clark Swafford
Associate Professor
MS Southern Methodist University
Stephen F. Wheeler
Professor
MS Texas A&M University
PhD Walden University
VIRGINIA

133

Jennifer D. Harris
Senior Professor
MBA George Washington University
PhD Capella University
Ellen Jakovich
Professor
MAFM Keller Graduate School of Management
MS George Washington University
Alphonse Kasongo
Professor
MBA Hampton University
Tonitta D. McNeal
Assistant Professor and Faculty Chair
MS Liberty University
PhD Colorado Technical University
Richard L. Smith
Associate Professor
MBA University of Oklahoma
PhD Nova Southeastern University

134

Admission Information & Academic Policies


Admission Information
General Admission Requirements
To be admitted to DeVry Universitys Keller Graduate School of Management, applicants must hold
a baccalaureate degree from a University-recognized post-secondary institution. Such institutions
include:

Institutions accredited by U.S. regional accrediting agencies


Institutions accredited by selected national accrediting agencies
International institutions recognized as equivalent to a U.S. regionally accredited institution

International applicants must hold a degree recognized as equivalent to a U.S. baccalaureate


degree. Applicants who hold a University-recognized professional degree may also be eligible for
admission.
All applicants must demonstrate quantitative and verbal skills proficiency (see Prerequisite Skills
Requirements). No specific undergraduate concentration or preparatory coursework is required for
admission; certain exceptions apply. Applicants should note that all instruction and services are
provided in English.
Applicants who meet baccalaureate degree requirements and whose undergraduate cumulative
grade point average (CGPA) is 2.70 or higher (on a 4.00 scale) are eligible for admission.
Applicants who earned a grade of B or better in both college algebra and English composition need
not complete the Graduate Management Admission Test (GMAT), the Graduate Record
Examination (GRE) or Keller-administered placement testing.
Applicants who meet baccalaureate degree requirements and whose undergraduate CGPA is
below 2.70 must achieve acceptable scores on the GMAT, GRE or Keller-administered admission
test to be eligible for admission. The Keller-administered test may be completed, by appointment,
wherever the Universitys graduate programs are offered or through the Universitys Assessment
Center. GMAT and GRE test scores are valid up to five years from the date of the exams.
Applicants must also complete a personal interview with an admissions advisor (admissions
representative in Florida, Massachusetts, Minnesota and Nebraska, and online). Interview
appointments can be scheduled during day or evening hours on weekdays, or on Saturday, by
contacting the chief location administrator or an admissions advisor/representative. Prospective
online students who are unable to meet in person must complete an interview with an admissions
advisor/representative by calling 800.839.9009.
All admission decisions are based on evaluation of a candidates academic credentials, applicable
test scores and interview. DeVry reserves the right to deny admission to any applicant and to
change entrance requirements without prior notice.
Additional Admission Requirements for Applicants to the Master of Science Degree
Program in Accounting
To be admitted to the MSAC program, applicants must provide evidence of one of the following:

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A bachelors degree or higher in accounting


A bachelors degree or higher with a specialization in accounting or finance
Having passed all parts of the CPA exam
A CPA license

Additional Admission Requirements for Applicants Not Seeking Degrees


Applicants wishing to enroll in courses for personal or professional enrichment but who do not
intend to pursue a program of study must submit an application for admission and complete a
nonmatriculated student enrollment agreement. Some general admission requirements and
procedures may be waived. Applicants must demonstrate that they possess skills and
competencies required for the intended coursework and meet requirements outlined in EnglishLanguage-Proficiency Admission Requirement; an academic administrator will evaluate applicants
status by appropriate means. Applicants who do not demonstrate basic skills required for the
chosen program or who fail to meet the Universitys standards of academic progress may not enroll
as nonmatriculated students.
Enrollment with nonmatriculated status is limited to course attempts totaling nine semester-credit
hours; further restrictions may be imposed if students are not making adequate progress.
Nonmatriculated students seeking to pursue a program of study must submit a written request to
the program administrator; meet all admission, financial and academic requirements for the
intended program; and submit a matriculated student application before permission to pursue the
program of study is granted.
Nonmatriculated students are not eligible for career services, federal or state financial aid, or
benefits through the U.S. Department of Veterans Affairs.
Other requirements may apply for nonmatriculated students seeking admission to the Master of
Science degree program in Accounting.
Prerequisite Skills Requirements
All applicants must demonstrate quantitative and verbal skills proficiency. Proficiency can be
demonstrated by submitting acceptable GMAT, GRE or Keller-administered-test scores, or through
prior coursework performance. Applicants whose demonstrated proficiency indicates they are
prepared to enroll directly into their programs standard coursework without any preceding
prerequisite skills coursework are referred to as placing at the standard level.
Selected programs have additional program-related prerequisite skills requirements, which are
noted in the program descriptions and in Graduation Requirements by Program.
All prerequisite skills courses must be completed with grades of B (3.00) or better in order for
students to continue in their programs. Prerequisite skills courses must be completed in addition to
standard program requirements and may affect program length and cost. Prerequisite skills
courses may not be applied to elective course requirements.
Students with prerequisite skills needs must begin their required prerequisite skills coursework in
their first session of enrollment and must continue to enroll in at least one required prerequisite
skills course each session of attendance until all skills requirements have been satisfied. Those
who have not met these requirements may not be able to self-register for courses until all skills
requirements have been satisfied. Permission to enroll in many standard courses is dependent on
successful completion of prerequisite skills coursework.

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Students who cannot self-register should contact their student support advisor or academic advisor
to complete the registration process.
Prerequisite skills course grades are not included in grade point averages; however, their
semester-credit hours are included in satisfactory academic progress calculations. See Standards
of Academic Progress.
Prerequisite skills courses are unlikely to transfer to other institutions.
Quantitative Skills Proficiency
Applicants whose demonstrated proficiency indicates their quantitative skills meet only minimum
University standards must successfully complete Foundations of Managerial Mathematics
(MATH500) with a grade of B (3.00) or better before they may enroll in most courses at the 500
level or above. However, students enrolled in MATH500 who do not require Foundations of
Professional Communication (ENGL510) may also enroll in one of the following: HRM587,
HRM591, HRM592, HRM594, MGMT520 or MGMT591.
Verbal Skills Proficiency
Applicants whose demonstrated proficiency indicates their verbal skills meet only minimum
University standards must successfully complete Foundations of Professional Communication
(ENGL510) with a grade of B (3.00) or better before they may enroll in most courses at the 500
level or above. However, students enrolled in ENGL510 who do not require MATH500 may also
enroll in one of the following: ACCT504, ECON545, GSCM588, MATH533, MIS535 or PROJ586.
Take Advantage of Kellers Streamlined Admission Process
Kellers streamlined admission procedure keeps your educational aspirations moving forward. Just
complete these steps and youll be on your way. A person seeking admission must:

Complete the Application Complete and submit an application for admission. Its a simple
process that doesnt require any preparation.
Submit Proof of Graduation Submit proof of graduation during the admission process.
Acceptable documents include Issued to Student transcripts and copies of diplomas.
Interview With Keller Complete a personal interview with an admissions
advisor/representative at a Keller location near your home or office. Students who wish to
complete their first course online are encouraged to participate in an Internet-based orientation
session.
Review Assessment Options You may not be required to complete any testing to be
admitted. If your undergraduate grade point average was at least 2.70, based on a 4.00 scale,
and you earned a grade of B or better in both college algebra and English composition, you
can begin your program without testing. If testing is required, you can provide GMAT or GRE
scores, or take the Keller-administered admission test, which can generally be completed at
the time of the interview at no charge.
Provide Transcripts Submit unofficial academic transcripts from the college or university
where the baccalaureate or advanced degree was earned prior to the admission decision.
Documentation requirements and deadlines for students requiring an I-20 are found in
Additional Admission Requirements for International Applicants.

Applicants to a site-based location must send admission materials directly to the location they plan
to attend. Applicants to DeVry Online should send their materials to:

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DeVry Online
Graduate Admissions Department
1200 E. Diehl Rd.
Naperville, IL 60563
Qualified applicants will be notified in writing of their acceptance within one week of completing all
application procedures. Theyll then be instructed on any prerequisite skills coursework that may
be required before they may enroll in most courses at the 500 level or above. A $30 application fee
is also required. See Application Fee/Cancellation Policy for further information.
Admission of Post-Baccalaureate-Degree Holders
Applicants with post-baccalaureate degrees, or the international equivalents, from Universityrecognized institutions may be granted admission to pursue additional degrees or to complete
additional coursework. Such applicants must complete an application, interview with an admissions
advisor/representative and provide official documentation of their degrees; however, they are not
required to submit GMAT or GRE scores, or to complete a Keller-administered admission test.
Communication Competency
Successful professionals must have effective written and oral communication skills. Therefore,
communication errors (e.g., improper grammar, improper sentence/paragraph structure,
misspellings and incorrect punctuation) are unacceptable in coursework. Students who do not
demonstrate communication competency may be required to successfully complete Foundations of
Professional Communication (ENGL510).
Conducting applied research defining problems, determining appropriate solutions, and using
primary and secondary sources to acquire needed information is an objective of all the
Universitys masters curricula. Once research has been conducted, students may be required to
communicate their findings in written reports and oral presentations. To assist them in doing so,
the University has adopted Writing the Research Paper: A Handbook, 7th edition, by Anthony C.
Winkler and Jo Ray McCuen-Metherell, as a resource for research processes and documentation.
This textbook can be purchased through the online book ordering service.
Personal Computer Requirements
All students must have available to them, outside the Universitys facilities, access to a personal
computer with DVD, audio, Internet connectivity and Microsoft Office software. Students are
encouraged to discuss hardware and software requirements with their admissions
advisor/representative.
Information Systems Management, and Network & Communications Management program
students may have higher requirements for certain courses. Students are responsible for checking
hardware/software requirements before registering for technical courses.
Students enrolling in online courses are responsible for checking hardware/software requirements
at www.keller.edu/online-learning/system-requirements.html.
While PCs are available for student use at most onsite locations, access is limited.
Students should also note that onsite information centers are designated quiet areas and are not
intended to be used for group work.

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Calculator Competency
A number of courses require students to competently use a hand-held financial/statistical
calculator. The Texas Instruments TI-83/84 calculator is recommended.
Additional Admission Requirements for International Applicants
Note: International applicants should obtain academic advising prior to enrolling to ensure they can
retain nonimmigrant status while enrolled at DeVry University.
Most DeVry locations are authorized by Immigration and Customs Enforcement (ICE) to accept
and enroll F-1 Visa students and require international applicants to submit certain financial and
academic documentation before they will be considered for admission. To be considered for
admission to the University, and before an I-20 can be issued, international applicants must:

Provide certified copies of acceptable documents demonstrating the required level of prior
education. Such documents may include high school transcripts, leaving certificates, scores
on approved examinations or college transcripts (see Specially Recruited International
Applicants). Foreign diplomas and supporting foreign transcripts not written in English must be
translated into English by a certified translator and may require review by one of the following
approved educational credentials evaluation agencies at the applicants expense*:
o A current member of the National Association of Credential Evaluation Services (NACES)
o AACRAO International Education Services (formerly AACRAOs Foreign Educational
Credential Service)
o Educated Choices, LLC
o Foreign Credentials Service of America
o Institute of Foreign Credential Services
o A current member of the Association of International Credentials Evaluators (AICE)
Meet requirements outlined in English-Language-Proficiency Admission Requirement, if
applicable.
Meet all other University admission requirements. International applicants must submit
appropriate GMAT or GRE scores, if necessary; transcripts of prior college coursework; or
acceptable documentation of prior mathematics and overall educational performance deemed
appropriate for placement into the intended program. DeVry-administered online math and
verbal placement tests are available to international applicants.

Applicants should check with their consulate or embassy for other pertinent requirements.
The University is also authorized to accept and enroll international applicants who wish to transfer
to Keller from other U.S. institutions. In addition to providing the items listed above, transfer
applicants must notify the current institution of their intent to transfer. DeVry University will
communicate with the current institution and process immigration forms required to complete the
transfer.
* The University may require an applicants foreign credentials to be evaluated by a specific
agency. In the event an applicant has already submitted a credentials evaluation from another
agency and Keller determines an additional evaluation is required, the University will pay for the
additional evaluation.
Specially Recruited International Applicants
International applicants recruited by recognized agents must provide certified copies of acceptable
documents demonstrating the required level of prior education before the end of the second

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session of enrollment. All other admission requirements for international applicants apply. For a list
of recognized agents, visit www.devry.edu/admissions/international/international-studentsadmissions.html.
Prerequisite Enrollment
Students currently enrolled in prerequisite courses meet the prerequisite requirement for
registration into subsequent courses. Students who do not successfully complete prerequisite
course requirements are administratively dropped from any courses requiring the prerequisite.
Students are also administratively dropped from courses if an Incomplete is recorded for the
prerequisite course. Students are notified of dropped courses by email. A reduction in enrolled
hours may affect financial aid eligibility and/or awards.
Primary Program of Enrollment
A students first program of study is considered the primary program unless the student requests a
program change (see Program Transfers).
Depending on program of enrollment and onsite course availability, students may be required to
complete some of their courses online.
English-Language-Proficiency Admission Requirement
All instruction and services are provided in English.
In addition to fulfilling all other admission requirements, applicants whose native language is other
than English must demonstrate English-language proficiency. The English-language proficiency
requirement is waived for applicants who meet one of the following criteria:

English is identified as the official/native language of the country in which the applicants
completed all of their secondary education, or post-secondary, advanced or professional
degree, as designated in the CIAs The World Factbook, at
www.cia.gov/library/publications/the-world-factbook.
English is not the official/native language of the country in which the applicants completed their
secondary or post-secondary education; however, English was the principal language of
instruction at their institution*.

Applicants whose native language is other than English may also demonstrate English-language
proficiency by providing evidence of one of the following:

Submission of a high school diploma, or post-secondary degree or higher, earned at an


institution at which the language of instruction was English*.
Submission of a post-secondary transcript verifying completion of 30 semester-credit hours of
baccalaureate-level courses (excluding remedial and developmental courses) with at least a
C (70 percent) average from an institution at which the language of instruction was English*.
Submission of an earned Test of English as a Foreign Language (TOEFL) score of at least
550 on the paper-based TOEFL, 213 on the computer-based TOEFL or 79 on the Internetbased TOEFL**.
Submission of an overall band score of at least 6.0 on the International English Language
Testing System (IELTS) exam.
Submission of an overall score of at least 4.5 on the International Test of English Proficiency
(iTEP) Academic-Plus exam**.

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Submission of an overall score of at least 58 on the Pearson Test of English (PTE)


Academic.
Successful completion of an approved external Intensive English Program.
Submission of documents demonstrating successful completion of a DeVry-recognized
advanced-level English as a Second Language (ESL) course.
Completion of either of the following, with a grade of B (80 percent) or higher, from a DeVryrecognized post-secondary institution or community college:
The equivalent of DeVrys freshman English composition course.
Two or more baccalaureate-level English writing or composition courses.
Documents verifying at least two years service in the U.S. military.
Having attained an acceptable score on a DeVry-administered English-language-proficiency
exam.

Students who submit a transcript from a post-secondary institution (or higher) at


which English was the primary language of instruction may submit a letter from the
institutions registrar indicating the language of instruction at the institution was
English.
** Applicants not requiring an I-20 who do not meet the minimum score requirement
may be admitted. If admitted, such applicants must attempt ENGL510 during their
first session of enrollment and successfully complete the course by the end of their
second session of enrollment.

International applicants requiring an I-20 may not take DeVry-administered ESL


tests.
Admission to Keller-Administered Study Abroad Program
Kellers Study Abroad program offers faculty-directed programs in specific countries, affording
students the opportunity to gain firsthand understanding of other cultures.
In addition to being admitted to the University, students must apply for, and be admitted to, the
Study Abroad program. At the time of application to the Study Abroad program, students must:

Be 21 years old or older.


Have a valid passport.
Have completed at least nine semester-credit hours in residence at Keller.
Have a minimum 3.00 cumulative grade point average.
Have completed all prerequisite coursework associated with courses in the Study Abroad
program.
Be in good academic standing and have no holds (academic, disciplinary/misconduct or
financial) on their student record.

Study Abroad students must:

Take courses on a for-credit basis; course audits are not permitted.


Participate actively in classroom discussion.
Observe all host country laws and abide by the Universitys Academic Integrity and Code of
Conduct regulations.

Financial aid awards, including scholarships, grants and loans, may be applied to students tuition,
airfare and lodging costs. Students are encouraged to check with the Student Finance Office

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regarding any restrictions that may apply. Students expelled from the Study Abroad program are
not entitled to any refund of tuition or fees.
Courses completed during a study abroad experience are designated on students transcripts with
the course designator and course number (e.g., INTL500), plus SA (e.g., INTL500SA). Credit for a
course with the same designator and number either with or without the SA indicator may not be
applied more than once to students graduation requirements.
Students who successfully completed such a course without an SA indicator and wish to
participate in a study abroad experience may choose to repeat the course (see Repeated
Courses). The highest grade earned is used in computing the CGPA.
More information on the Study Abroad program is available from student support advisors or
academic advisors, as well as via http://studyabroad.devry.edu.
Rescinding Admission
Applicants who submit documents that are forged, fraudulent, altered, obtained inappropriately,
materially incomplete or otherwise deceptive may be denied admission or have their admission
rescinded.
For those already enrolled when a fraudulent document is discovered, the misconduct is
adjudicated using procedures specified in the Code of Conduct and may result in rescission of
admission; revocation of a financial aid award; and/or in permanent expulsion from all DeVry
institutions, including other DeVry University locations.
Students whose admission is rescinded remain responsible for fulfilling financial obligations to any
DeVry institution; federal, state and local governments; and private loan providers.
More information is available in the student handbook.

Academic Policies
Residency Requirement Degree-Seeking Students
The residency requirement defines the minimum number of credit hours students must successfully
complete at Keller. Transfer credit is not applicable to the residency requirement.
Residency Requirement by Degree Program
Program
Total Program
Credit Hours
Accounting
Accounting & Financial Management
Business Administration
Human Resource Management
Information Systems Management
Network & Communications
Management
Project Management
Public Administration

30
45
48
45
45
45

Semester-Credit Hours
that Must be Successfully
Completed at Keller
24
27
30
27
27
27

42
45

24
27

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Note: Students completing degree requirements at a Texas location must fulfill a minimum
residency requirement of 36 semester-credit hours at Keller and may be precluded from applying
transfer credit. Students enrolled at a Missouri location are required to earn at least 75 percent of
the programs required credit hours through coursework completed at Keller.
Residency Requirement Graduate-Certificate-Seeking Students
Requirements for earning a graduate certificate may be satisfied through a maximum of three
semester-credit hours of transfer credit. Students must successfully complete all remaining
coursework at Keller.
Multiple Degree Programs
Students are required to declare a primary program. A students first program of study is
considered the primary program unless the student requests a program change. Students wishing
to pursue additional degrees in any of the Universitys masters degree programs must inform their
student support advisor or academic advisor, in writing, of their intent. They must also seek
academic advising from him/her regarding a course of study that supports each degree. While
students may enroll in courses applicable to a second degree prior to completing the primary
degree, they should focus on completing their primary degree.
Those opting to pursue multiple degrees must meet all program core and program-specific course
requirements for each degree as well as the semester-credit-hour residency requirement outlined
in the following chart.
Semester-Credit-Hour Residency Requirement
Number of Masters Degrees Pursued*
Minimum Semester-Credit Hours
Required
2
66*
3 or more
21 additional hours per subsequent degree
*A minimum of 54 semester-credit hours is required in specified courses for students
pursuing Kellers Master of Science degree program in Accounting as one of their two
degrees. Applicants to the MSAC program must meet special admission requirements
(see Additional Admission Requirements for Applicants to the Master of Science Degree
Program in Accounting).
Students are awarded their degrees at the end of the session in which they satisfactorily met all
graduation requirements.
Alumni who already hold a DeVry University graduate degree have the opportunity to pursue
additional graduate-level coursework at an alumni tuition rate. See Alumni Tuition Benefit.
DeVry University Semesters and Sessions
DeVry Universitys annual academic calendar is divided into three 16-week semesters. Two
overlapping calendar cycles designate months corresponding to the Universitys summer, fall and
spring semesters (see Student-Centric Period). At the time a student initially starts courses, he/she
is assigned an SCP designator code of Cycle 1 or Cycle 2.
To provide maximum flexibility, courses are offered in two eight-week sessions within each
semester. Because certain academic policies and measurements specify actions on a semester
basis, and many procedures occur on a session basis, students should note how semesters and
sessions relate to their planned coursework.

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Enrollment Status
Enrollment status is determined separately for each semester and is based on all courses in which
the student was enrolled during the two sessions comprising the students semester/studentcentric period. Enrollment status is determined as of the first scheduled class in the students
earliest session (first day of the earliest session for online students). Enrollment status is not
affected by the date of application or interview. Students taking six or more credit hours in a
semester are full-time students. Those taking four to five credit hours in a semester are threequarter-time students. Those taking three credit hours in a semester are half-time students. Those
taking three credit hours in a semester are half-time students. Those taking fewer than three credit
hours in a semester are considered enrolled less than half time. Students enrolled in courses that
do not carry credit hours are also considered enrolled less than half time.
Note: F-1 students are required by the Department of Homeland Security (DHS) to maintain a full
course of study in their program. Any exception to this requirement must be approved and updated
in the students Student and Exchange Visitor Information System (SEVIS) record prior to a
change in enrollment (see the Student Handbook for more information). Graduate F-1 students
must maintain at least six credit hours per semester and must enroll in at least one onsite course
each eight-week session to maintain a full course of study.
Governing Rules
Students are generally governed by graduation requirements in effect at the time of initial
enrollment, provided their enrollment has been continuous. Students who change programs are
governed by graduation requirements of the new program in effect at the time of the program
change. Curriculum changes may occur, as DeVry reserves the right to change graduation
requirements and to revise, add or delete courses. Consequently, curriculum changes may affect
current and returning students. Program or policy changes that affect students who are already
enrolled are announced at least 90 days prior to the effective date of the change.
Continuous enrollment requires no instance of more than six consecutive sessions out of school.
For each interruption of continuous enrollment, students must apply for readmission and are
governed by graduation requirements and academic rules and policies in effect at the time of
readmission.
The University reserves the right to cancel a section of a course if enrollment is insufficient.
Students may transfer to another Keller location and retain credit for all coursework completed;
however, program availability varies by location.
Attendance
Note: The State of Nevada requires attendance to be taken for all students enrolled at a Nevada
location.
Class interaction is an integral part of graduate-level practitioner-based programs. DeVry
Universitys graduate student attendance policy is operational in nature and consists of tracking
attendance during the first two weeks of the session only, for the purpose of identifying an official
enrollment count.
Students who never participate during the first two weeks of a course are dropped from that course
for non-participation. Students dropped from all courses because of non-participation should note
that they are also dropped from courses in which they are enrolled for future sessions.
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Though attendance is not tracked after the first two weeks of the session, professors may choose
to incorporate a participation element when calculating student grades. Grading criteria include
requirements for class participation in academic events and the extent to which work missed due to
non-participation can be made up.
Site-based classes require both classroom and online participation. Students who anticipate
missing one or more onsite class meetings should contact their professor as soon as possible and
should seek academic advising.
Students in an online course who anticipate missing more than a seven-consecutive-calendar-day
period of class participation should contact the professor as soon as possible and should seek
academic advising. Online class participation includes submitting class assignments, participating
in threaded discussions, completing quizzes and exams, completing tutorials and participating in
computer-assisted instruction.
During the session, students may withdraw from a course, or from all courses, by requesting a
course withdrawal from their student support advisor or academic advisor, or from an appropriate
academic administrator verbally, by email or by submitting a request through the interactive
student communication system. Students who inquire about a withdrawal are contacted to confirm
their intention to withdraw. Students are withdrawn from their course(s) if they cannot be reached
or do not respond regarding their inquiry.
Students who do not formally withdraw from class and subsequently receive a grade of F or a
designator of U due to lack of participation may be administratively withdrawn, resulting in a W for
each affected course.
Final grades of F and designators of U are evaluated at the end of the session for students who
receive one of the following:

All grades of F
All designators of U
All grades of F and designators of W
All designators of U and designators of W
All grades of F and designators of U
All grades of F, designators of U and designators of W

DeVry presumes students who receive a passing grade, or who earned a grade of F or a
designator of U, in one or more courses taken during the session completed the course(s) and thus
earned the grade(s)/designator(s).
Students not receiving veterans education benefits who receive F grades or U designators
because of lack of participation are administratively withdrawn from the course, and the midpoint of
the session is assigned as the withdrawal date. Students receiving veterans education benefits
should see Additional Attendance Information for Students Receiving Veterans Education Benefits.
Additional Attendance Information for Students Receiving Veterans Education Benefits
Students who do not formally withdraw from class and subsequently receive a grade of F or a
designator of U due to lack of participation are administratively withdrawn, resulting in a W for each

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affected course. A students last login date for the course is considered the effective withdrawal
date recorded in VA-ONCE.
Classroom Visitors
Students are encouraged to bring prospective students to onsite classes as guests; however, they
must first receive approval to do so from the chief location administrator.
Students may not bring minors to class, nor may minors be left unattended on University premises.
DeVry University is not liable for the safety of children left unattended while on University premises.
Missed Exams
Students are expected to take quizzes and exams at regularly scheduled times. When this is not
possible because of circumstances beyond their control, such as documented illness or workrelated travel, students may arrange to take a make-up quiz or exam by contacting their professor.
Final exams must be taken during week eight of the session. For all other types of exams and
quizzes, the professor and student agree upon an appropriate day and time to make-up the missed
exam or quiz.
Retention and Review of Final Exams
Final exams are not returned to students; however, they are retained one session for student
review. Onsite students who wish to review their final exams should contact their chief location
administrator. Online students may contact their academic advisor to make arrangements to view
their final exams at a local DeVry University location. Students unable to visit in person should
contact their academic advisor to make alternate arrangements.
Credit for Previous College Coursework, Transfers to Other Institutions and Course
Substitutions
Degree requirements may be satisfied by up to six courses (18 semester-credit hours) of transfer
credit) in a particular degree program. Students seeking multiple degrees must satisfy the
semester-credit-hour residency requirements outlined in Multiple Degree Programs.
Requirements for earning a concentration (except requirements for a general studies
concentration) or graduate certificate may be satisfied through a maximum of three semester-credit
hours of transfer credit.
All 600-level courses, including capstone courses, must be taken through DeVry University.
Students enrolled in the MSAC program are subject to a 24-semester-credit-hour residency
requirement that includes a maximum of six semester-credit hours that may be transferred.
Transfer credit cannot be applied to ACCT525.

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Credit for Previous College Coursework


For students in degree programs, credit for up to three courses (nine semester-credit hours) may
be transferred from other University-recognized graduate schools. Students in California may
receive transfer credit for up to two courses (six semester-credit hours). To receive transfer credit,
the following criteria must be met:

The course or courses taken were for graduate credit while the student was enrolled as a
graduate student
The course or courses taken are equivalent to a Keller course in content, level and credit
hours
The grade or grades earned were B or better
The course or courses were completed within the five years preceding initial enrollment at the
University

Courses taken on a pass/fail basis may not be transferred. Transfer credit reduces the number of
courses students must take, and correspondingly reduces students costs. This credit does not
affect grade point average calculations. Students pursuing graduate certificates may apply a
maximum of three semester-credit hours of transfer credit to their certificate requirements. Transfer
credit is not granted for CPA exam preparation courses.
Students who receive transfer credit for a course are not automatically granted associated credit
for prerequisite courses.
Students must complete a Request for Transfer Credit form and submit it to the admissions advisor
(admissions representative in Florida, Massachusetts, Minnesota, Nebraska and online), or student
support advisor or academic advisor, with all required materials when applying to receive transfer
credit.
For students already holding advanced degrees, credit for up to six courses (two courses for
students in California) may be transferred from other University-recognized graduate schools.
Students should check with their admissions representative/student support advisor/academic
advisor for more detailed information.
Articulation agreements facilitate ease of transferring credits among institutions. DeVry University
maintains articulation agreements with many colleges and universities, as well as with entities such
as the military.
Credit for Professional Certifications and Training
The University awards transfer credit, as appropriate, based on recommendations of the American
Council on Education College Credit Recommendation Service, which evaluates workforce and
military training programs to determine their comparability to college-level learning. To earn credit,
students must earn the minimum ACE-recommended score or higher. Additional information on
workforce and military training recommendations is available via the National Guide to College
Credit for Workforce Training and the ACE Military Guide Online, respectively.
More information on other agreements maintained by DeVry is available by contacting
[email protected].

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Transfer Credit Veterans


Students using veterans benefits are required to submit official transcripts of all previous education
and training to DeVry University. DeVry University maintains a written record of previous
undergraduate and graduate education completed by veterans and all persons eligible for veterans
benefits. A copy of official transcripts used to evaluate transfer credit is maintained in students
permanent records. This record, required for either program admission or transfer-credit review,
clearly indicates when appropriate transfer credit has been given. Credit for up to three courses
nine semester-credit hours (two courses six semester-credit hours for students in California)
may be transferred into a DeVry University graduate program. (Students already holding advanced
degrees may transfer credit for up to six courses. This is not applicable in California.) Veterans
enrolled in a DeVry University course for which credit has already been earned at a Universityrecognized institution cannot include that course in the total hours reported to the U.S. Department
of Veterans Affairs. It is students responsibility to be aware of prior credit eligible for transfer.
Transfers to Other Institutions
Course credits are not guaranteed to transfer to other schools. Acceptance of credits is subject to
the receiving institutions requirements.
Course Substitutions
Students with extensive academic or professional experience may substitute a course by
submitting a request to a student support advisor. Documentation showing expertise in the specific
discipline is required and may include, but is not limited to, relevant academic transcripts, a
detailed job description, or evidence of an appropriate license or certification. The number of
course substitutions a student may receive is determined by the academic administrator who
reviews the request.
Substitutions do not reduce the number of courses students must take; therefore, a substituted
course is replaced with an additional elective. Electives may be selected from courses listed under
Course Descriptions, provided all prerequisites are met. No 600-level course may be substituted.
Elective/Alternate Courses
DeVry University offers a variety of graduate-level elective/alternate courses that supports each
programs objectives and graduation requirements. In consultation with faculty and program
administrators, students may select these courses, as shown in this and other DeVry University
catalogs, as replacements for recommended courses provided prerequisite requirements and
credit hour minimums within each course area are satisfied. See Degree Programs. Restrictions on
financial aid for these courses may apply. See Financial Aid Applicability to Elective/Alternate
Courses.
Internal Transfers
Note: Credit transferability may vary based on programmatic accreditation and/or state
requirements.
All students intending to transfer from one program and/or Keller location to another must:

Apply for permission to transfer.


Meet all admission requirements of the intended program and location.
Meet all graduation requirements for the intended program and location in order to graduate.

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Program Transfers
A students first program of study is considered the primary program unless the student submits a
program transfer request to the appropriate academic administrator. Students who wish to transfer
programs may request to do so at any time; however, they are encouraged to submit a program
transfer request as soon as possible. In general, transfers requested by Sunday of the first week of
the session are effective that session. Program transfers are not applicable to sessions already
completed. Transfers are permitted between sessions and semesters.
Financial aid eligibility for coursework not applicable to the current program may be limited. See
Financial Aid Applicability to Elective/Alternate Courses. Students should contact their student
support advisor for more information.
Program transfers may result in students having to take additional coursework to fulfill graduation
requirements of the new program. Students may concurrently pursue a maximum of two degree
programs. Students are awarded their degrees at the end of the session in which they satisfactorily
met all graduation requirements.
Location Transfers
Students seeking to transfer from one Keller location to another must file a request to do so with
the transfer coordinator at the current site by Sunday of week four of the session before the
intended transfer. Location transfers requested by this deadline are effective that session; changes
requested after this deadline become effective the following session. Transfers are permitted
between sessions and semesters. All grades and credits earned at any Keller location carry
forward to the new site and are evaluated for applicability at that location.
Students transferring locations must fulfill their financial obligations to the location from which they
are transferring before transfers are granted. These students must sign a Request for Home
Location Change form before beginning classes at the new location. Students on financial aid
probation (academic probation) or disciplinary probation remain on probation after the transfer.
Those ineligible to continue at the current location because of academic or financial dismissal, or
disciplinary suspension or expulsion, may not transfer.
Students considering a transfer within the DeVry University system should be aware that hardware,
software and other differences exist among courses and labs system-wide. Specific transfer
requirements are available from transfer coordinators.

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Grades, Progress and Registration


Grading Philosophy
The University is committed to high academic standards that reflect real-world demands for
excellence. Academic performance is evaluated using the full range of grades A through F. Grade
distributions are not based on a predetermined curve.
Students receive the grades they earn without regard to tuition reimbursement or other grade point
average requirements. Students work is evaluated against a standard of performance required of
successful professionals.
Grades and Designators
Keller uses the grading system outlined below. Designators indicate academic action rather than
grades and are not included when computing academic averages. Grades are available at the end
of each session. Final grades are based on the percentage equivalent in the chart below and are
not rounded to the next higher letter grade. Term, semester and cumulative grade point averages
(GPAs) are calculated at the end of the session. Academic honors and academic progress
evaluations including academic standing are calculated at the completion of each students
semester/student-centric period.
GPAs are calculated using grades from graduate-level courses taken at DeVry University only.
Grades from transferred courses are not included in GPA calculations.
Grades and designators are assigned as follows:
Grading System
Letter Grade
Prozentualer Anteil
Equivalent
A
93100
A9092.9
B+
8789.9
B
8386.9
B8082.9
C+
7779.9
C
7376.9
C7072.9
D+
6769.9
D
6366.9
D6062.9
F
Below 60

GPA Value
4.00
3.70
3.30
3.00
2.70
2.30
2.00
1.70
1.30
1.00
0.70
0.00

Academic designators, outlined in the chart below, are used when letter grades do not apply.
Academic Designators
Designator
Description
AU
Audit
I
Incomplete
IP
In Progress
S
Satisfactory
U
Unsatisfactory
W
Withdrawal
Designators of S and U are not used in GPA calculations.
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Grades on quizzes and assignments completed during the session are available from the professor
and/or through the online course environment. Final grades for a course are accessed through the
student portal. Grades are not posted on the Universitys premises, nor are they provided over the
telephone, emailed or priority mailed to students.
Non-GPA Credit
The following appear on students transcripts but are omitted from GPA calculations:

Prerequisite skills courses


Courses graded on a Satisfactory/Unsatisfactory basis
Zero-credit-hour courses
Audited courses

If students are required to take such courses, credit is considered when determining students
academic level and progress.
Grade Appeals
Students who want to appeal their grade from a specific course must contact their professor by
Sunday of week two of the session immediately following the session in which they took the
course. If issues remain unresolved after reviewing the grade with the professor, students may
appeal the grade by submitting a completed Student Grade Appeal form to the appropriate
academic administrator/student support advisor/academic advisor. Grade appeal requests must be
made during the session immediately following the session in which students were enrolled in the
course. Students should consult the student handbook for more information.
Failures
A student who receives an F in a required course must repeat and pass the course, or receive
transfer credit for the course, prior to graduation. The failed DeVry course is included in grade point
averages (GPAs); however, if the student passes the course or receives transfer credit, the
cumulative GPA (CGPA) is adjusted accordingly (see Grade Point System and GPAs).
Additionally, the F is excluded from the term and semester GPAs for the session and semester in
which the F was received.
Audits
Students who wish to audit courses must receive approval to do so from the appropriate academic
administrator prior to the beginning of the session. Tuition is charged for audited courses; however,
financial aid may not be applied to audited courses. Thus, changing to audit status may affect
financial aid awards. All class members, including those auditing a course, must adhere to the
same requirements. However, students auditing a course are not required to take exams or to
complete projects.
If, in professors opinions, audit students do not fulfill the above obligations, audit status may be
revoked, and students will be removed from class.
The audit designator (AU) appears on transcripts, signifies neither credit nor grade, and becomes
part of students permanent academic records.
Incompletes
Incompletes, designators of I, are granted in exceptional situations only, such as when illness or
work-related travel is documented and when substantial course requirements have already been

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completed. Students must submit a Request for Course Incomplete form and obtain approval from
the professor and the appropriate academic administrator prior to the grade roster deadline in
order for an incomplete to be granted.
Designators of I are counted in attempted hours but are not counted in any GPA computations. If
remaining coursework has not been completed by the end of week four of the next session, I
designators automatically become grades of F or designators of U, unless written approval
granting an extension has been obtained from the chief location administrator/academic advisor.
When an I is converted to a final grade for the course, the grade is applied to the session in which
the student took the course. The GPA is then recalculated for that session, resulting in different
term, semester and cumulative GPAs.
An I in a prerequisite course does not satisfy the course requirement; thus, the student is
administratively dropped from the course for which the prerequisite course was required. Students
are notified of dropped courses by email. A reduction in enrolled hours may affect financial aid
eligibility and/or awards.
Missing Grades
Term GPAs or semester GPAs (when applicable) are not calculated for students with missing
grades for the session.
Withdrawals
A student may formally withdraw from a course prior to the withdrawal deadline, which is Friday of
week seven at 11:59 pm MT. Withdrawal is not allowed after this time.
All withdrawal requests must be communicated to a student support advisor, an academic advisor
or an appropriate academic administrator verbally, by email or by submitting a request through the
interactive student communication system. Simply ceasing to participate in classes does not
constitute a valid withdrawal request.
The designator of W appears on the transcript of a student who formally withdraws from an
individual course as well as on the transcript of a student who withdraws from all courses.
During a session, a student may withdraw from a course, or from all courses, by requesting a
course withdrawal from a student support advisor, an academic advisor or an appropriate
academic administrator verbally, by email or by submitting a request through the interactive
student communication system. A student who inquires about a withdrawal will be contacted to
confirm the intention to withdraw. A student will be withdrawn from course(s) if he or she cannot be
reached or does not respond regarding the inquiry.
A student who does not formally withdraw from class and subsequently receives a grade of F or a
designator of U due to lack of participation may be administratively withdrawn, resulting in a W for
each affected course.
Final grades of F and designators of U are evaluated at the end of the session for a student who
receives one of the following:

All grades of F
All designators of U
All grades of F and designators of W

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All designators of U and designators of W


All grades of F and designators of U
All grades of F, designators of U and designators of W

DeVry presumes a student who receives a passing grade, or who earned a grade of F or a
designator of U, in one or more courses taken during the session completed the course(s) and thus
earned the grade(s)/designator(s).
A student who receives an F grade or a U designator because of lack of participation is
administratively withdrawn from the course, and the midpoint of the session is assigned as the
withdrawal date.
See Withdrawals Financial for financial policies regarding withdrawals.
Military Withdrawal
Active Duty, Reserve and National Guard students deployed or participating in required training for
more than 14 consecutive days are granted special consideration.
The student or designated officer in the students chain of command must notify the students
student academic support advisor/academic advisor or registrar of a deployment situation that
would require special consideration. For additional information, contact a student support/academic
advisor. A brief overview of the DeVry Education Group Deployment policy is available at
www.devry.edu/d/military-deployment-policy.pdf.
Grade Point System and GPAs
GPAs are computed by dividing total grade points by total credit hours for which letter grades A
through F are received. For each course, grade points are calculated by multiplying course credit
hours by the grade index points corresponding to the grade earned.
Three GPAs are maintained on student records:

The term GPA (TGPA) is calculated at the end of each session.


The semester GPA (SGPA) is calculated at the end of the semester/student-centric period and
represents the GPA for work completed in a given semester only.
A students overall academic standing is stated in terms of a cumulative GPA (CGPA), which
is calculated at the end of each session and is based on all grades and credit hours earned to
date as a DeVry University graduate student. The CGPA, the GPA upon which degree
conferral is based, becomes fixed at graduation.

All GPAs exclude grades earned in prerequisite skills courses. Changes such as converting
Incompletes to final grades, and changes resulting from student appeals and retroactive grade
changes affect the most recently calculated academic standing. In addition:

If a DeVry University graduate-level course is repeated, the highest grade earned is used for
computing the CGPA. Withdrawal from a course being repeated does not affect GPAs.
If the student completes a DeVry University graduate-level course for which he/she has
transfer credit, and grades earned for each course were the same, the DeVry grade is used in
any applicable GPA calculation.
If a student completes a DeVry University graduate-level course for which he/she previously or
subsequently transferred an equivalent course, and the grade for the transferred course is

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higher, the grade earned at DeVry University is excluded from GPA calculations.
Retroactive Grade Changes
Under certain circumstances, a grade may be changed retroactively. A retroactive grade change
affects:

The TGPA, SGPA and CGPA for the session and semester in which the course was taken.
The CGPA for each session and semester after the course was taken.
Academic standing for the most recently completed semester only.
A students eligibility for financial aid for the current semester at the point the official academic
record is changed.

A retroactive grade change does not affect financial aid awards for semesters that concluded prior
to the change to the academic record.
Repeated Courses
A course can be repeated two times only. Thus, a given course can be taken at most three times
(i.e., the first attempt of the course and two repeats of the same course). A student may repeat a
course once without permission. The third attempt must be approved by the appropriate academic
administrator; subsequent attempts are not permitted (see Standards of Academic Progress).
If a course is repeated, the highest grade earned is used for computing the CGPA. Withdrawal
from a course being repeated does not affect the CGPA.
Instead of repeating an elective course, students may substitute another elective course theyve
successfully completed that has not yet been applied toward meeting a requirement in their
academic program. The grade for the substituted elective course is used for computing the GPAs.
All grades from all courses taken are listed on transcripts.
Prior to registering for a course previously attempted, students should contact their student support
advisor to determine how their financial assistance may be affected.
Academic and Professional Conduct
Students have a responsibility to maintain both the academic and professional integrity of the
University, and to meet the highest standards of academic and professional conduct. Students are
expected to do their own work on exams, class preparation and assignments, and to conduct
themselves professionally when interacting with fellow students, faculty and staff. Students must
also make equitable contributions to both the quality and quantity of work performed on group
projects.
Academic and/or professional misconduct is subject to disciplinary action, including being placed
on financial aid probation (academic probation), failing a graded course component, failing a
course or being suspended or permanently expelled. Student academic misconduct includes, but is
not limited to:

Exams/quizzes using unauthorized notes, looking at classmates test papers or providing


others with answers during exams/quizzes (including online exams/quizzes)
Course assignments/projects collaborating with others on assignments intended to be
completed independently or submitting another students work as ones own

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Research reports plagiarizing (using others ideas, words, expressions or findings without
acknowledging the source)
Online coursework submitting work or threaded discussions under false pretenses or not in
conformance with professor or DeVry authorship policies

Professional misconduct includes, but is not limited to, displaying disruptive behavior; using
offensive language during class participation or in electronic communication to faculty, staff and/or
other students; bribing or threatening faculty, staff and/or other students; falsifying student records;
attempting to improperly influence professors or University officials; and willfully or recklessly
transferring computer viruses.
Standards of Academic Progress Terminology
The U.S. Department of Education requires schools participating in federal student aid (FSA)
programs to use the terms financial aid warning and financial aid probation when indicating
students academic standing. These terms are used to indicate the academic standing of all
students, including those not using FSA funds.
Criteria for determining financial aid warning and academic warning are identical; criteria for
determining financial aid probation and academic probation are identical.
Standards of Academic Progress
Students must demonstrate satisfactory academic progress toward completing their academic
programs by meeting the Universitys established standards of academic progress in each of five
specific measurable areas:

Grade point averages


Successful completion of required prerequisite skills coursework
Course repeats
Maximum coursework allowed
Pace of progress toward graduation, including withdrawal from all courses

The grade point average and pace calculations used to determine academic standing are based on
all graduate-level courses the student completes. The calculation for maximum coursework allowed
is based on the required credit hours of the students primary program. All areas of academic
progress are evaluated at the end of each students semester/student-centric period, and
academic standing is assigned according to the evaluation. A summary of academic progress
standards follows. Students should consult their student support advisor or academic advisor for
policy details.
Requirements for Students Starting the Semester in Good Standing
New students and all other students who start the semester in good standing are subject to
requirements noted below.
Grade Point Averages
To remain in good academic standing, a student must maintain a CGPA of 2.503.00 or higher. A
student is required to maintain certain established CGPA increments (i.e., 2.503.00) based on the
number of credit hours attempted; details are available from a student support advisor or academic
advisor. In certain circumstances, a student is also required to meet certain semester GPA (SGPA)
increments. If at the end of the semester the CGPA is below the required increment, the student is
placed on financial aid warning (academic warning) for one semester. All references to CGPA

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requirements refer to this progressive scale. To graduate, a student must earn a 3.00 CGPA.
Successful Completion of Required Prerequisite Skills Coursework
To remain in good academic standing, a student must successfully complete all required
prerequisite skills coursework attempted. A student who attempts a prerequisite skills course and
does not pass the course is placed on financial aid warning (academic warning). A student who
attempts the same prerequisite skills course twice in one semester and does not pass the course is
dismissed.
Course Repeats: To remain in good academic standing, a student must successfully complete all
courses by the second attempt. A student who attempts a course a second time and at the end of
the semester does not pass the course is placed on financial aid warning (academic warning). A
student who attempts a course a third time and at the end of the semester does not pass the
course is dismissed.
Maximum Coursework Allowed
To remain in good academic standing, a student may attempt no more than 1.5 times the number
of credit hours in the current program. A student who exceeds this maximum and has not
graduated is dismissed.
Pace of Progress Toward Graduation, Including Withdrawal from All Courses
To remain in good academic standing, a student must earn credit toward graduation at a pace (rate
of progress) that ensures successful program completion within the maximum coursework
allowance. In addition, at least one course must be completed during the semester. The pace of
progress is the ratio of credit hours passed to credit hours attempted. Pace is measured using a
specific percentage established for incremental ranges of attempted credit hours. A student must
ultimately pass at least 67 percent of attempted credit hours. A student who fails to maintain the
minimum pace and has not graduated is placed on financial aid warning (academic warning). In
addition, if the student withdraws from all courses during the semester, the student is placed on
financial aid warning (academic warning).
Students starting the semester in good standing who do not meet all requirements are placed on
financial aid warning (academic warning) or dismissed, as noted above. Students placed on
financial aid warning (academic warning) may continue their studies for one semester without an
appeal. However, these students should immediately seek academic advising and review all
academic requirements carefully.
Students dismissed for failing to meet standards of academic progress may submit an academic
appeal and may not continue their studies unless the appeal is approved (see Academic Appeal).
Students with approved appeals are placed on financial aid probation (academic probation) and
must follow a predetermined academic plan.
Requirements for Students Starting the Semester on Financial Aid Warning (Academic
Warning) or Financial Aid Probation (Academic Probation)
Students who start the semester on financial aid warning (academic warning) or financial aid
probation (academic probation) are subject to the general requirements noted below.

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Students on Financial Aid Warning (Academic Warning)


At the end of a financial aid warning (academic warning) semester, the student a) returns to good
standing or b) is dismissed.
a) At the end of a financial aid warning (academic warning) semester, the student returns to good
standing if all of the following occurred:

The students CGPA was at least the required increment (i.e., 2.503.00) or the student had
never completed a GPA course.
The student passed all prerequisite skills courses attempted during the semester.
The student passed all courses attempted a second or subsequent time.
The student did not exceed the maximum coursework allowance.
The student met pace of progress standards, including completion of at least one course during
the semester.

b) A student who does not return to good standing is dismissed.


Students on Financial Aid Probation (Academic Probation)
At the end of a probationary semester, the student a) returns to good standing, b) remains on
financial aid probation (academic probation) for one additional semester according to the
predetermined academic plan or c) is dismissed.
a) At the end of a probationary semester, the student returns to good standing if all of the following
occurred:

The students CGPA was at least the required increment (i.e., 2.503.00) or the student had
never completed a GPA course.
The student passed all prerequisite skills courses attempted during the semester.
The student passed all courses attempted a second or subsequent time.
The student did not exceed the maximum coursework allowance.
The student met pace of progress standards, including completion of at least one course during
the semester.

b) At the end of the probationary semester, a student who does not return to good standing
remains on financial aid probation (academic probation) for one additional semester according to
the predetermined academic plan if all of the following occurred during the semester:

The students CGPA was at least the required increment (i.e., 2.503.00) or the student had
never completed a GPA course; or the CGPA was less than the required increment (i.e., 2.50
3.00) and the SGPA was at least 3.00.
The student passed all courses attempted.
The student did not exceed the maximum coursework allowance; or the student exceeded the
maximum coursework allowance, and the semester pace was at least 67 percent.
The student maintained the required pace of progress; or the student did not maintain the
required pace of progress, and the semester pace was at least 67 percent.
The student completed at least one course.

At the end of the additional probationary semester, the student returns to good standing if all of the
following occurred:

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The students CGPA was at least the required increment (i.e., 2.503.00) or the student had
never completed a GPA course.
The student passed all prerequisite skills courses attempted during the semester.
The student passed all courses attempted a second or subsequent time.
The student did not exceed the maximum coursework allowance.
The student met pace of progress standards, including completion of at least one course
during the semester.
Otherwise, the student is dismissed.

c) A student who does not meet requirements for returning to good standing, or for continuing for
an additional semester on financial aid probation (academic probation), is dismissed.
Academic Appeal
Students who have been dismissed for failing to meet standards of academic progress may appeal
the dismissal by submitting an Academic Dismissal Appeal form to the appropriate academic
administrator prior to the established deadline. A student who is dismissed for failure to pass the
third attempt of a course may not appeal to request a fourth or subsequent course attempt.
Students should consult the student handbook for more information. Students may appeal their
academic standing a total of four times in their current degree program. Those with approval to
change programs have their total number of appeals reset to zero.
Appeals must explain the verifiable mitigating circumstances that contributed to poor academic
performance, show how the circumstances have been overcome, provide required documentation
and present a realistic plan for meeting requirements to return to good standing. Appeals without
supporting documentation are denied.
A student informed of the dismissal after beginning the session immediately following the dismissal
may remain enrolled while the appeal is processed by the appropriate academic administrator. A
student continuing in a course or courses while the appeal is processed and whose appeal is
subsequently denied may not continue and is administratively dropped from class or classes. A
student not currently enrolled whose appeal is approved may enroll for the current semester,
provided the registration deadline has not passed, and is subject to financial aid probation
(academic probation) conditions in Requirements for Students Starting the Semester on Financial
Aid Warning (Academic Warning) or Financial Aid Probation (Academic Probation). Failure to meet
specified conditions results in a second dismissal. Additional appeals are denied unless students
have new verifiable mitigating circumstances. Fourth appeals must be submitted to a national
college dean or designee. Students who fail to return to good standing after submitting a fourth
appeal are dismissed and precluded from registering; however, they may reapply for admission
after one year.
If an appeal is not submitted within six sessions after dismissal, the student must request
readmission through standard admission procedures as well as submit an appeal to the
appropriate academic administrator.
Academic administrators and national college deans/designees decisions to deny appeals are
final and cannot be appealed.

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Academic Program Transfer During Financial Aid Warning (Academic Warning)/Financial


Aid Probation (Academic Probation)/Dismissal
Students transferring to a different academic program maintain their current academic standing.
A student on financial aid warning (academic warning) or financial aid probation (academic
probation) who transfers to a different academic program enters the new program and continues
under this status.
A student who has been dismissed and wishes to enroll in another academic program must appeal
to the academic administrator of the intended program. If the appeal is approved, the student must
meet financial aid probation (academic probation) conditions in Requirements for Students Starting
the Semester on Financial Aid Warning (Academic Warning) or Financial Aid Probation (Academic
Probation).
Academic standing for a student who transferred to a different academic program but then returns
to the original academic program is based on performance in all enrolled semesters and on all
DeVry University graduate-level coursework.
Additional Standards of Academic Progress Information for Students Receiving Veterans
Education Benefits
DeVry notifies the Department of Veterans Affairs (VA) of those students who are receiving
veterans education benefits and whose status is academic warning, which is considered the first
probationary period.
Students are placed on academic warning for failure to meet minimum CGPA, pace of progress
toward graduation and other minimum requirements outlined in Standards of Academic Progress.
Students on academic warning are eligible to receive veterans education benefits for their
academic warning semester. If at the end of the academic warning semester such students do not
return to good standing, they are dismissed. Students who are dismissed may appeal. Those with
approved appeals may continue on probation for another semester and remain eligible for
veterans education benefits. Students who do not successfully appeal their dismissals are
dismissed and have their veterans benefits terminated for unsatisfactory progress. The VA is
notified of such dismissals.
After the second probationary period, veterans education benefits are terminated for students who
fail to meet the minimum CGPA required for graduation, pace requirements and other DeVry
standards noted in Standards of Academic Progress. These students may continue enrollment
without VA benefits for another semester if satisfactory incremental progress is made. Veterans
education benefits may resume if students meet the minimum CGPA required for graduation and
pace requirements, as well as return to good academic standing, at the end of the third
probationary semester.
Veteran students must notify the chief location administrator/academic advisor immediately upon
withdrawal from school or from a course. For students receiving veterans education benefits, DeVry
notifies the VA of changes in student status within 30 days of the official last date of attendance.
Time Limitations
Students are allowed up to five years from the date of initial enrollment to complete their degree
requirements. Under certain circumstances, the time limit may be extended upon petition to the
chief location administrator/academic advisor.

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Students resuming their studies after an extended interruption are strongly encouraged to obtain
academic advising.
Readmission
Students who were not enrolled within the previous six DeVry University sessions (see DeVry
University Semesters and Sessions) must apply for readmission. If these students five-year time
limitations have expired, or if they were academically dismissed, they must follow procedures
appropriate to those conditions in addition to following standard readmission procedures. A person
seeking readmission must:

Complete and submit an application for admission. The application fee is waived for these
individuals.
Complete an interview with an admissions advisor/representative.
Meet all admission requirements in effect at the time of readmission.

Resumption of Study
Students who resume after an interruption of studies should note that course availability may vary
by session. Because program requirements may change periodically, an academic administrator
will assess resuming students academic records to determine whether an alternate plan of study is
required. Alternate plans may result in additional coursework requirements and financial
obligations.
Registration
Registration is the process of enrolling in and paying for a course. Onsite students may register in
person prior to the first class meeting of each session; however, they are strongly encouraged to
register earlier in person, online at http://my.keller.edu, by mail or via email. Online students may
register online or may contact their academic advisor to complete the registration process.
Students must submit official academic transcripts of their baccalaureate or advanced degree by
the end of their second session of enrollment. Students who do not meet this deadline are dropped
from all courses in which they are enrolled for future sessions. Until official transcripts are received,
such students may not enroll.
Students whose DeVry University accounts are past due are not permitted to register until their
accounts are current or until they have made satisfactory payment arrangements.
Students should note that registration for online capstone courses closes Friday of week seven of
the prior session. In addition, registration for online exam preparation courses (ACCT591
ACCT594) closes two weeks prior to the course start date.
Students seeking to add or drop courses from their schedules after a session begins must obtain
permission to do so from an academic administrator by Sunday of the first week of the session
(see Withdrawals).
Self-Registration
Self-registration is the process of accessing the student information system and registering for a
course or courses and/or dropping a course or courses. Students can self-register via
http://my.keller.edu. Students may not drop all courses for the session via self-registration.

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Students may access self-registration beginning the first day of registration until one day prior to
the session start. Students who need registration assistance should contact a student support
advisor or academic advisor.
Enrollment in Capstone Courses
Each Keller masters degree program culminates in a capstone course in which students draw on
knowledge and experience gained in their program. To benefit fully from the capstone course,
students must successfully complete all core courses prior to taking the capstone. Therefore,
students generally enroll in their capstone course in their final session.
Additional Registration Requirements for International Students
Certain international students may be required to provide a statement of financial support or a
sponsor letter indicating that tuition will be paid in advance of each semester and that a sponsor
will provide all necessary living expenses for the international student. (Form I-134 may be used.)
Most international students cannot receive U.S. federal financial assistance, nor can they work
legally in the United States without appropriate permission.
Course Schedules
Six weeks before each session begins, schedules of course offerings are posted at
http://my.keller.edu. Also provided are annual schedules indicating proposed course offerings at
each location and in the nearby geographic area for the upcoming sessions. Courses not
appearing on an annual schedule may be offered at students request provided demand is
sufficient and a qualified professor is available. In some cases, students may be required to take
courses online. Students are strongly encouraged to register for two sessions at a time.
Students should note that to accurately reflect current course material, course titles change
periodically, though course code numbers (e.g., MGMT530) remain the same. Although a course
with a given code number may be retaken, credit for a course with that code number can be
granted only once.
Students are encouraged to seek academic advising regarding their program, courses or
schedules.
Course Loads
Students in good standing may register for as many as six semester-credit hours per session.
Students may not register for more than the allowed semester-credit hours. Students whose
academic histories indicate academic difficulties may be required to take a reduced academic load.
Class Hours
Students with onsite class schedules attend class one weekday evening or on Saturday. Evening
classes meet 6 pm to 9:30 pm or 6:30 pm to 10 pm. Saturday classes meet either 8:30 am to noon,
9 am to 12:30 pm, or 1 pm to 4:30 pm. In addition, students are required to participate in professorguided online activities. Course syllabi for students attending onsite show both onsite and online
time commitments.
Online courses are accessible 24 hours a day, seven days a week, during the eight-week session.
Course Cancellation
Every effort is made to deliver all courses included on the published course schedule.
However, occasionally a course is cancelled because of insufficient enrollment or other unforeseen
circumstances.
161

Pursuit of Specializations
Students must declare all specializations (concentrations and emphases) they intend to pursue.
Students who wish to change or add a specialization may request to do so at any time; however,
they are encouraged to submit a request for such as soon as possible. In general, requests
received by Sunday of the first week of the session are effective that session. Specialization
changes/additions are not applicable to sessions already completed. Successful completion of
specializations is noted on transcripts of students who declare such. Specializations are not shown
on diplomas. All declared specializations must be completed prior to degree conferral.
Prior to graduation, students with declared specializations who subsequently wish to complete their
degree program without fulfilling requirements for all declared specializations must request
removal, from their student records, of the specialization(s) they no longer wish to pursue.
A course required for one concentration/emphasis may be applied to course requirements for
multiple concentrations/emphases provided the course is required for each subsequent
concentration/emphasis. The maximum number of times students may apply credits earned in a
course to multiple concentrations/emphases is based on the program of enrollment and the
corresponding specialization limit shown below.
Corresponding Program and Specialization Limits
Program(s)
Specialization Limit(s)
Accounting & Financial Management
1
Business Administration
3
Information Systems Management
2
Network & Communications Management 2
Public Administration
2
Graduation Requirements by Program
The following specifies minimum semester-credit hours required for graduation from each degree
program, as well as any program-specific prerequisite skills coursework. Students must review the
program summary for their declared program to determine the required distribution of credit hours,
as well as specific requirements for areas of specialization. In addition, all students must fulfill
requirements outlined in General Graduation Requirements All Students. To graduate:

MBA students must receive credit for at least 48 semester-credit hours.


MSAC students must receive credit for at least 30 semester-credit hours.
MAFM students must receive credit for at least 45 semester-credit hours, depending on the
emphasis selected. Students completing MAFM degree requirements at a Texas location must
fulfill a minimum residency requirement of 36 semester-credit hours at Keller.
MHRM students must receive credit for at least 45 semester-credit hours.
MISM students must receive credit for at least 45 semester-credit hours. Upon evaluation of
related prior education and work experience, some students may also be required to complete
Essentials of Information Systems and Programming (MIS505), a program-specific
prerequisite skills course.
MNCM students must receive credit for at least 45 semester-credit hours. Upon evaluation of
related prior education and work experience, some students may also be required to complete
Essentials of Telecommunications (NETW505), a program-specific prerequisite skills course.
MPA students must receive credit for at least 45 semester-credit hours.
MPM students must receive credit for at least 42 semester-credit hours.

162

General Graduation Requirements All Students


In addition to fulfilling the graduation requirements for their specific programs, all students must:

Achieve a cumulative grade point average of 3.00 or higher.


Successfully complete all required prerequisite skills courses with grades of B (3.00) or better.
Ensure that the registrar receives an official transcript validating completion of a baccalaureate
degree from a University-recognized post-secondary institution.
Fulfill all financial obligations.

Graduation is not permitted if students have missing grades or if the best recorded grade for a
required course is F, or the designator is I, U or W. Grade changes are not permitted after the
degree has been awarded. Certain exceptions apply and are noted in the student handbook.
Students must have all graduation requirements fulfilled by Tuesday of week two of the session
immediately following the session in which they completed their final course requirements. The
deadline for meeting certain requirements may be earlier. Requirements include but are not
limited to ensuring that transcripts for transfer credit have been received by the University;
resolving Incompletes and other outstanding grade issues; and confirming that approved graduate
course substitutions have been applied. Students who fail to meet the graduation requirements
deadline are awarded their degrees in the session in which any outstanding requirements are met.
Graduation with distinction is awarded to students completing their degree programs with
cumulative GPAs of 3.70 or higher.
Graduation Requirements Students Pursuing Multiple Degree Programs
Students opting to pursue multiple degrees must meet all program core and program-specific
course requirements for each degree as well as the semester-credit-hour residency requirement
outlined in Multiple Degree Programs.
University Suspension or Expulsion
Code of conduct violations can result in university suspension and expulsion.
Students suspended for a defined period of time are eligible to graduate once their suspension has
been lifted and all graduation requirements have been fulfilled. Those expelled from the University
are not eligible to graduate.
Graduation Notification
Students who have begun their final session of coursework for program completion must submit a
Graduation Notification form to their student support advisor or academic advisor to request that a
diploma be ordered. Diplomas are mailed after all graduation requirements have been met.
Students should note that the degree awarded is indicated on diplomas and transcripts; however,
concentrations and emphases are indicated on transcripts only.
Commencement Ceremonies
Graduation ceremonies are generally held at the end of the spring and fall semesters. Dates vary
by location. Students may be eligible to participate in a ceremony if they are completing their final
program requirements during the same semester in which graduation is held.

163

Separate graduation ceremonies are not held for online students; however, such students may
attend a University commencement ceremony held anywhere in the country.
More information about commencement ceremonies is available from a student support
advisor/academic advisor.
Note: To officially graduate from the University, students must satisfy all academic requirements for
their specific program. Participation in a commencement ceremony is not a guarantee or indication
of program completion.

Regulatory Policies
Privacy Act
DeVry University complies with the Family Educational Rights and Privacy Act of 1974, as
amended. This Act protects the privacy of students educational records, establishes students
rights to inspect and review their academic records, and provides guidelines for correcting
inaccurate and misleading data through informal and formal hearings. DeVrys policy on releasing
student-related information explains our procedures for complying with the Acts provisions. Copies
of the policy are available in the student handbook.
Nondiscrimination Policy
DeVry is an educational institution that admits academically qualified students without regard to
gender, age, race, national origin, sexual orientation, political affiliation or belief, religion or
disability and affords students all rights, privileges, programs, employment services and
opportunities generally available.
DeVry complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with
Disabilities Act of 1990 and does not discriminate on the basis of disability.
The Office of Student Disability Services which can be reached by email at
[email protected], or at 877.496.9050, option 3 can provide additional information about this
policy and assistance with accommodation requests during the admission process or after
enrollment.
Title IX Compliance
DeVry Universitys Title IX coordinator is responsible for management of reports of sex and gender
based discrimination including, but not limited to, sexual misconduct affecting the campus
community. Questions regarding the application of Title IX and compliance should be directed to
the Title IX coordinator, whose contact information is available below. Students who wish to make
a report of sexual misconduct affecting the campus community should follow the student complaint
procedures published in the student handbook.
Title IX Coordinators
Mr. Mark Ewald
Senior Director, Ethics and Compliance Services
DeVry Education Group, 3005 Highland Parkway, Downers Grove, IL 60515
630.353.1437
[email protected]

164

Ms. Mikhel Kushner


Associate Title IX Coordinator
DeVry Education Group, 3005 Highland Parkway, Downers Grove, IL 60515
630.515.5440
[email protected]
Individuals experiencing misconduct in violation of Title IX may also notify the U.S. Department of
Education:
Office of Civil Rights (OCR) Headquarters
400 Maryland Avenue, SW, Washington, D.C. 20202
Customer Service: 800.421.3481
TDD: 877.521.2172
Email: [email protected]
Web: www.ed.gov/ocr
Regional Offices: www2.ed.gov/about/offices/list/ocr/addresses.html
Drug-Free Schools and Communities Act
DeVry complies with the Drug-Free Schools and Communities Act and forbids use, possession,
distribution or sale of drugs or alcohol by students, faculty or staff anywhere on University property.
Anyone in violation of state, federal or local regulations, with respect to illegal drugs or alcohol,
may be subject to both criminal prosecution and University disciplinary action.
Intellectual Property Rights
In accordance with the law of copyright, faculty-assigned student writings, including answer
material for tests, projects, research papers and business plans prepared in connection with any
course, are the property of DeVry University and may be used by the University for educational
purposes.
Student Conduct
Mature behavior and conduct consistent with the highest professional standards are expected of
every student while on University property or engaging in University-related online activities. DeVry
University reserves the right to suspend or permanently expel students who engage in
unsatisfactory conduct such as dishonesty; failure to adhere to rules and regulations, including
those stated in the Code of Conduct, and failure to exhibit proper online etiquette; destruction or
theft of property; participation in activity that impinges on the rights of others; or possession or
consumption of alcoholic beverages or illegal drugs at any time on University premises. See the
student handbook for more details.
Note: A notation is applied to the transcripts of online students who reside in New York, and to
students enrolled at New York locations, who are found responsible for certain code of conduct
violations or who withdraw during certain code of conduct violation proceedings.
Plagiarism Prevention
As part of our commitment to academic integrity, DeVry University subscribes to an online
plagiarism prevention system. Student work may be submitted to this system, which protects
student privacy by assigning code numbers, not names, to all student work stored in its databases.

165

Tardiness and Missed Class Time Site-Based Students


Students enrolled in blended and onsite courses (see Course Delivery Formats) are expected to be
present at the beginning of, and throughout, each class meeting.
Excessive tardiness and/or early class departure may affect students ability to master course
material, and professors may consider time in class when computing students grades.
This policy does not apply to students enrolled in online courses.
Rescinding Award Conferrals
DeVry University reserves the right to sanction a student or graduate with permanent expulsion
from all DeVry institutions, including other DeVry University locations. DeVry also reserves the right
to rescind award conferrals if they were based on submission of documents that were forged,
fraudulent, altered, obtained inappropriately, materially incomplete or otherwise deceptive, or if a
student or graduate misused DeVry academic documents.
Students or alumni who submit fraudulent documents or misuse DeVry University academic
documents are afforded rights to a hearing under the Code of Conduct. The misconduct is
adjudicated using procedures specified in the Code of Conduct and may result in University
expulsion.
Students and graduates whose award conferrals are rescinded remain responsible for fulfilling
financial obligations to any DeVry institution; federal, state and local governments; and private loan
providers.
Student Complaint Procedures
In general, all students should first attempt to resolve concerns orally or in writing with the
individual(s) most directly connected to their complaints. If that is not appropriate or successful,
students attending onsite should direct their concerns to the student central manager or to the
academic excellence specialist at the location they attend. Students attending online should file
their complaints with the academic advising team lead.
For all students, complaints involving allegations of discrimination or harassment including sexual
misconduct may be filed with the Title IX coordinator (see Title IX Compliance) or with the human
resources business partner serving the location the complaining students attend. See the student
handbook for more details.
In compliance with state regulations, Arizona, Georgia, Kansas and New Mexico students with
complaints not resolved by the above procedure may file complaints with the Arizona State Board
for Private Postsecondary Education (1400 W. Washington St., Phoenix, AZ 85007,
602.542.5709), the Georgia Nonpublic Postsecondary Education Commission (2082 East
Exchange Place, Ste. 220, Tucker, GA 30084, 770.414.3300, www.gnpec.org), the Kansas Board
of Regents (1000 SW Jackson St., Ste. 520, Topeka, KS 66612,
www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process)
and the New Mexico Higher Education Department (2044 Galisteo St., Ste. 4, Santa Fe, NM
87505, 505.476.8442, www.hed.state.nm.us/institutions/complaints.aspx), respectively. To report
unresolved complaints, Illinois students may file a complaint to the Illinois Board of Higher
Education by visiting their webpage at http://complaints.ibhe.org.
In Virginia, students who do not feel they received a satisfactory resolution to their complaint may
contact the State Council of Higher Education for Virginia (SCHEV, Attn: Private and Out-of-State
166

Postsecondary Education, 101 N. 14th St., James Monroe Bldg., Richmond, VA 23219) as a last
resort in the complaint process. Students will not be subject to adverse action as a result of
initiating a complaint with SCHEV.
Students not satisfied with the final disposition of the complaint process may contact the state
licensing authority, the Universitys accreditor or the state attorney general. A complete list of
contact information for state licensing authorities and state attorney general offices is located at
www.keller.edu/studentconsumerinfo.html.
Campus Crime and Security Act
DeVry University complies with the Campus Crime and Security Act of 1990 and publishes the
required campus crime and security report on October 1 of each year. A copy of the crime and
security report can be obtained from the U.S. Department of Education's Campus Safety and
Security Data Analysis website at http://ope.ed.gov/security.
Should students be witnesses to or victims of a crime, they should immediately report the incident
to the local law enforcement agency. Emergency numbers are located throughout the University.
Safety Information
The security of all members of the University community is a priority. Each year, DeVry publishes a
report outlining security and safety information, as well as crime statistics for the University
community. This report provides suggestions about crime prevention strategies as well as
important policy information on emergency procedures, reporting of crimes and support services
for victims of sexual assault. The report also contains information about DeVry Universitys policy
on alcohol and other drugs, and informs students where to obtain a copy of the policy. This report
is available from the chief location administrator or by calling 800.733.3879.
For students attending locations in New York, the Advisory Committee on Campus Safety will
provide upon request all campus crime statistics as reported to the United States Department of
Education.
Academic Freedom
DeVry University supports development of autonomous thought and respect for others ideas. As
such, members of the DeVry community, including students and faculty, should feel free to discuss
their questions and express their opinions both publicly and privately within the boundaries of the
Code of Conduct and other reasonable behavioral expectations, noting in their expressions or
demonstrations that they speak for themselves only.

167

Kellers Student Services & Financial Information


Student Services
Total Student Satisfaction
In addition to offering high-quality educational programs, the University is committed to providing
the finest administrative service to working adult students. This commitment extends to all aspects
of the educational experience and is based on a philosophy of total student satisfaction.
While each location operates independently, its part of a nationwide system supported by a core of
academic and operations specialists. Together these professionals provide curricula relevant to
todays business world and student services that make the educational process flow smoothly.
Although onsite students generally complete courses at one or two locations, they can benefit from
the Universitys multiple sites across the United States should relocating be necessary as well
as take advantage of online course offerings. And as the business world becomes more complex,
students have the unique opportunity to continue their education without interruption and be
assured of receiving consistent, high-quality education from an academic system recognized
nationwide.
In addition to offering these more general services, we work diligently to:

Enable onsite students to register in the few minutes before the first class meeting or in
advance, either in person, by mail or online.
Enable online students to register beginning week three of the prior session.
Staff each location well into the evening so all administrative procedures can be accomplished
on the night of class or by telephone.
Include supplementary readings with text materials so students can select the most
convenient time and place for study.

Academic Advising
Academic advising is designed to support students efforts to successfully complete their programs
and to help them avoid the need to repeat coursework. Students who have questions about
program requirements or administrative rules, or whose GPAs or other academic results indicate
standards of academic progress requirements may not be met, are strongly encouraged to seek
academic advising as soon as possible.
Students who applied for admission to a location or who have formally transferred to a location
should seek academic advising from the chief location administrator/academic advisor at their
declared location. Students who applied for admission as online students or who have formally
transferred to DeVry Online should consult the academic advisor assigned to them through DeVry
Online. Students are encouraged to consult first with faculty if they are having problems with
coursework and then, if necessary, with the chief location administrator/academic advisor.
Library
Serving both onsite and online students, DeVrys network of campus libraries across the United
States offers a full array of print and electronic resources and services.
Campus libraries provide access to print books, journals and other materials in support of student

168

learning, as well as access to a full array of electronic resources. Books may be borrowed and the
collection searched using the Universitys online catalog.
In addition, each campus library offers:

A quiet environment for independent and group study.


Access to the Internet, computers, printers and copiers.
The services of professional librarians, who provide instruction in information literacy; can
assist students in conducting library research onsite, or via telephone or email; and who are
available via live chat seven days a week.

Electronic resources supporting DeVrys academic programs are available 24/7 from the library
website, library.devry.edu, which also offers tutorials on use of these resources. Resources include
periodical and research databases, as well as e-books, providing access to a vast collection of fulltext journal articles and information from academic and trade publications such as Harvard
Business Review; The Wall St. Journal; Journal of Accountancy; Journal of Computer Science;
Electronics World; Journal of Educational Technology & Society; The International Journal of the
Humanities; Science News; American Journal of Public Health; Healthcare Financial Management
Journal; Journal of Law, Medicine & Ethics; Computer Animation and Virtual Worlds; and Computer
Graphics World.
DeVry also takes advantage of interlibrary loan and consortia arrangements to extend the reach of
available collections.
All library resources are available to Keller alumni visiting a campus library. Alumni may also
borrow books from any DeVry University library and take advantage of remote access to selected
electronic resources. Restrictions may apply.
Career Services
Students and alumni can take advantage of numerous career services that enhance the
educational experience. The Career Services Department, through self-directed career-planning
appointments, helps students and graduates acquire professional development skills that will serve
them throughout their careers. Areas addressed include assessing career goals; developing
rsums; increasing marketability; building networking and interviewing techniques; and improving
salary negotiation skills. Additional assistance is provided through local and national job postings,
which identify currently available career opportunities. Students should note that employment
cannot be guaranteed.
Student Records
All materials submitted in support of students applications, including transcripts from other
institutions, letters of reference and related documents, become the property of DeVry University.
During a students enrollment, DeVry maintains records that include admission and attendance
information, academic transcripts and other relevant data. Student academic records are
maintained in accordance with DeVrys academic document retention schedule after the student is
no longer enrolled. (Student academic records are maintained five years in California and New
Jersey, and three years for veterans affairs records, after the student is no longer enrolled.)
Students may review the content of their files by notifying the registrar in writing.
Except as required by law, no information regarding attendance, grades or any other aspect of
students academic standing will be released to any third party without written student consent.

169

Official Transcripts
Students and alumni are charged a fee for each electronic transcript and each paper transcript
(see Expenses). Students must submit requests for official transcripts via the student
portal. Students are provided an electronic, final transcript at no charge upon graduation.
Hours of Operation
In general, administrative office hours at Keller locations are Monday through Thursday 8 am to 8
pm, Friday 8 am to 5 pm and Saturday 9 am to 1 pm, or Monday through Thursday 9 am to 8 pm,
Friday 9 am to 4:30 pm and Saturday 9 am to 1 pm. Hours vary by location. More specific
information on administrative hours is available from each location.
Academic Instruction and Faculty Office Hours
Each session, instruction ends at 11:59 pm MT on Saturday of week eight. No instruction occurs
on holidays or during breaks. Online instruction, professor feedback and student-student
interaction in the virtual classroom are continuous processes during each session. Faculty office
hours are scheduled at the discretion of each faculty member. Faculty telephone numbers and
email addresses are included on course syllabi, which indicate when and how students can contact
professors. More specific information is available from each location.
ASPIRE Student Assistance Program
Designed to help students overcome obstacles and achieve success both in- and outside the
classroom, ASPIRE is a student assistance program that supplements the Universitys other
student services. Offered at no additional charge, ASPIRE includes a wide range of support
services such as counseling, legal and financial consultation; as well as referrals to housing,
childcare and other resources for meeting daily life needs.
ASPIRE professionals can be reached at 888.470.1531 or via [email protected].
More information is available at www.myaspireonline.com.
Student Housing
Although no student housing is provided, out-of-town students can receive help in locating suitable
housing. Students needing housing assistance should notify the chief location administrator at the
site they plan to attend.

170

Student Costs, Payment Options and Financial Assistance Effective July 2016
Session through May 2017 Session
Tuition
A $30 application must accompany the application. Tuition is noted in the tuition charts.
Tuition rates shown are applicable to students enrolling during the Universitys July 2016 through
May 2017 sessions. Through the Universitys Fixed Tuition Promise, tuition rates shown will remain
effective through graduation for all matriculated students missing no more than five consecutive
sessions of enrollment. Students readmitted to the University after missing six or more consecutive
sessions of enrollment re-enroll under prevailing tuition policies at the time they are readmitted.
CPA exam preparation courses (ACCT591ACCT594) are excluded from the Fixed Tuition
Promise.
Students must complete registration and make payment arrangements no later than the end of
week one of the session. Tuition and appropriate fees must be submitted by the beginning of the
session in which they intend to complete the course. Textbooks must be purchased from the online
bookstore. Credit cards are accepted.
Students are responsible for all tuition and fees regardless of loan arrangements, company billing
arrangements or tuition reimbursement programs.
Tuition Deposit for F-1 Applicants
A refundable tuition deposit equivalent to the cost for six semester-credit hours charged at the
current standard tuition rate is required from initial F-1 applicants entering their first semester. The
deposit is due after the applicants F-1 visa has been approved by the U.S. consulate or embassy
abroad and prior to the applicants entry into the United States. The tuition deposit is applied to
tuition charged for the students first semester and refunded if the applicant subsequently cancels
enrollment.

171

Tuition, Fees and Expenses: Masters Degree Programs, Effective July 2016 Session
through May 2017 Session

Masters Degree
Program1
Accounting
Accounting &
Financial
Management
CPA Exam
Preparation
Emphasis
Accounting &
Financial
Management
CFE Emphasis
Accounting &
Financial
Management
Finance Emphasis
Business
Administration
Human Resource
Management
Information
Systems
Management
Network &
Communications
Management
Project
Management
Public
Administration

Number of
Required
Exam
Prep
Courses

Tuition per
Credit
Hour for
Required
Exam
Prep
Courses

Textbook
and
Materials
Expense2

Course
Resource
Fee3

Total
Program
Cost4

K.A.

K.A.

K.A.

$300

$500

$23,810

$2,298

$590

$360

$600

$33,876

15

$2,298

K.A.

K.A.

K.A.

$450

$750

$35,700

45

15

$2,298

K.A.

K.A.

K.A.

$450

$750

$35,700

48

16

$2,298

K.A.

K.A.

K.A.

$480

$800

$38,078

45

15

$2,298

K.A.

K.A.

K.A.

$450

$750

$35,700

45

15

$2,298

K.A.

K.A.

K.A.

$450

$750

$35,700

45

15

$2,298

K.A.

K.A.

K.A.

$450

$750

$35,700

42

14

$2,298

K.A.

K.A.

K.A.

$420

$700

$33,322

45

15

$2,298

K.A.

K.A.

K.A.

$450

$750

$35,700

Total
Required
Credit
Hours

Number of
Standard
ThreeSemesterCredit-Hour
Courses

Tuition per
Standard
ThreeSemesterCredit-Hour
Course

Number of
Required
Exam Prep
Credit
Hours

30

10

$2,298

45

12

45

Availability varies by location.


at average estimated per-course expense for textbooks and materials of $30; average estimated per-course expense does
not apply to exam prep courses, the per-credit-hour cost for which includes textbook and materials expense
3 Course resource fee is $50 per course.
4 at current tuition rates and credit hours shown; includes $30 application fee, average estimated textbook and materials
expense, and per-course course resource fee; total program cost lower for students fulfilling graduation requirements through
credit hours earned in exam prep course(s)
2

172

Tuition, Fees and Expenses: Graduate Certificate Programs, Effective July 2016 Session
through May 2017 Session

Total
Required
Credit
Hours

Number of
Standard
ThreeSemesterCredit-Hour
Courses

Tuition per
Standard
ThreeSemesterCreditHour
Course

Number of
Required
Exam
Prep
Credit
Hours

Number of
Required
Exam
Prep
Courses

Tuition per
Credit Hour
for
Required
Exam Prep
Courses

Textbook
and
Materials
Expense2

Course
Resource
Fee3

Total
Program
Cost4

Accounting
Business
Administration
Business
Intelligence &
Analytics
Management

21

$2,298

K.A.

K.A.

K.A.

$210

$350

$16,676

24

$2,298

K.A.

K.A.

K.A.

$240

$400

$19,054

24

$2,298

K.A.

K.A.

K.A.

$240

$400

$19,054

CPA Preparation
Customer
Experience
Management

30

$2,298

$590

$210

$350

$21,986

24

$2,298

K.A.

K.A.

K.A.

$240

$400

$19,054

Entrepreneurship
Financial
Analysis
Global Supply
Chain
Management
Health Services
Management
Human Resource
Management
Information
Security
Information
Systems
Management
Network &
Communications
Management
Project
Management

24

$2,298

K.A.

K.A.

K.A.

$240

$400

$19,054

21

$2,298

K.A.

K.A.

K.A.

$210

$350

$16,676

24

$2,298

K.A.

K.A.

K.A.

$240

$400

$19,054

21

$2,298

K.A.

K.A.

K.A.

$210

$350

$16,676

24

$2,298

K.A.

K.A.

K.A.

$240

$400

$19,054

18

$2,298

K.A.

K.A.

K.A.

$180

$300

$14,298

21

$2,298

K.A.

K.A.

K.A.

$210

$350

$16,676

21

$2,298

K.A.

K.A.

K.A.

$210

$350

$16,676

21

$2,298

K.A.

K.A.

K.A.

$210

$350

$16,676

Graduate
Certificate
Degree Program1

Availability varies by location.


at average estimated per-course expense for textbooks and materials of $30; average estimated per-course expense does
not apply to exam prep courses, the per-credit-hour cost for which includes textbook and materials expense
3 Course resource fee is $50 per course.
4 at current tuition rates and credit hours shown; includes $30 application fee, average estimated textbook and materials
expense, and per-course course resource fee; total program cost lower for students fulfilling graduation requirements through
credit hours earned in exam prep course(s)
2

173

Expenses
Note: The University reserves the right to change fees at any time without notice. DeVry receives
administrative and service fees from textbook suppliers and bookstore operations and uses these
fees to cover expenses associated with selecting and ordering textbooks and e-learning materials.
Note: The Fixed Tuition Promise is applicable to tuition only. University-related fees and expenses
are not covered by the Fixed Tuition Promise.
Course Resource
A fee of $50 per course is charged to cover expenses associated with tutorials, simulations, study
guides, electronic book hosting and access to online library technologies.
Electronic Book
Students enrolled in courses in which an electronic textbook is used are charged $30 for the ebook. Students enrolled in a course using multiple electronic textbooks are charged only one $30
fee.
Official Transcript Request
An electronic, final transcript is automatically sent to students at no charge upon graduation.
Students and alumni are charged $5 for each electronic transcript and $7 for each paper transcript.
Students must submit requests for official transcripts via the student portal.
Document Requests
To obtain student records such as billing statements, diplomas, enrollment agreements,
registration documents and transcripts, students should contact their student support advisor at
877.496.9050. Requests may also be submitted by one of the following methods:
Email: [email protected]
Fax: 630.689.4003 (Attn: Document Request)
Mail: DeVry University
Attn: Document Request
1200 E. Diehl Rd.
Naperville, IL 60563
Parking
To park in the University parking lots at some DeVry locations, students may be charged a
nonrefundable fee not to exceed $60 per vehicle, per session. See the Student Services Office for
details. Vehicles not authorized for parking may be towed.
Returned-Check
Because returned checks create administrative costs, a $10 fee is added to students balances for
each returned check. Students with three or more such occurrences must pay their tuition with
either a money order or a cashiers check and are not eligible for subsequent tuition deferrals.
Textbooks and Supplies
Most courses require electronic versions of textbooks, though some courses require hard-copy
textbooks. Costs for all textbooks are subject to change based on publishers prices.
Use of the specified textbook(s) is integral to successful completion of a course. Students can
purchase their textbooks (hardcopy or electronic) from an outside source but must purchase those
specified by DeVry.
174

Students enrolled in courses using electronic textbooks but who decline the e-book provided by
DeVry can request a credit of $30 for the electronic book fee. Students must request such credit for
each course by the end of week one of the session and can do so at https://bookstore.devry.edu.
Students who order a print textbook, or otherwise print the electronic textbook, are not eligible for
the $30 electronic book fee credit.
For students who want printed textbooks as well as electronic textbooks, black and white, softcover printed versions of certain electronic textbooks are available at an additional cost. These
optional printed e-books are equivalent to textbooks. More information is available from the
bookstore, at https://bookstore.devry.edu.
Transfer Fee for F-1 Students
Beginning from the time of issuance of the Form I-20, F-1 students seeking to transfer from Keller
to another post-secondary institution are charged a $250 administrative fee. For certain students,
Keller is responsible for overseeing the Student and Exchange Visitor Information System (SEVIS)
record, which must be transferred when changing schools. Students seeking an internal location
transfer at Keller are not subject to this fee.
Payment Options
Students who wish to may pay their full account balance in one payment, which is due at the
beginning of each session.
Payment plans are available for those who wish to defer payment(s). Those wishing to take
advantage of deferred payment(s) must submit a completed payment plan agreement. A new
agreement is required should students wish to change plans. Students may choose one of the
payment options outlined below.
Further information is available from a DeVry student support advisor. Delinquent payments may
result is loss of payment plan privileges and registration holds.
Standard Plan
The Standard Plan, which helps students pay for tuition, books and required electronic materials,
provides a monthly payment plan that is developed using students expected enrollment and
financial assistance funding. Students can self-enroll in this payment plan after tuition has posted
for the session and prior to generation of the first bill. The first monthly installment is due 22 days
after the first bill is generated.
Deferred Plan
Available to students using employer tuition reimbursement, and whose employers submit a tuitionreimbursement statement on students behalf, the Deferred Plan enables tuition charges to be
deferred until Monday of week five of the subsequent session. Any additional charges are due 22
days after the first billing statement has been generated.
Direct Bill Plan
Available to students for whom an employer or third party will be paying DeVry directly for tuition
and fees, the Direct Bill Plan allows the employer or third party to delay full payment of tuition and
fees until Friday of week seven of the subsequent session. To enroll in this plan, students must
submit documentation of eligibility for the direct billing arrangement offered by their company or the
third party. Enrollment in this payment plan does not eliminate students responsibility to ensure

175

tuition is paid by the due date; delinquent payments may result in loss of payment plan privileges
and registration holds.
Tuition Benefit Programs
Note: Students are limited to participation in one DeVry-based scholarship, grant or group pricing
program only. If students qualify for more than one such program, the one most beneficial is
awarded. Students who qualify for and prefer a different scholarship, grant or group pricing
program must provide written confirmation, prior to starting classes at DeVry, of the alternate
program in which they wish to participate. In the rare case when scholarship, grant or group tuition
pricing programs are combinable, students are made aware of this opportunity by their admissions
advisor or student support advisor.
Alumni Tuition Benefit
Recognizing the value of lifelong learning, the University offers alumni who already hold a
bachelor's degree or higher from DeVry University, including the University's Keller Graduate
School of Management, the opportunity to pursue most graduate-level coursework at a tuition
savings of 20 percent off of the prevailing tuition rate.
Note: This tuition savings is available to new students who meet eligibility qualifications, subject to
approval
The application fee is waived for these individuals. Textbooks, course materials and other fees are
charged at the standard rate. Additional information is available from admissions
advisors/representatives.
Alumni who wish to enroll in undergraduate coursework should review the separate benefit
conditions listed in the undergraduate catalog. More information is available from the student
support advisor.
DeVry Scholarships and Grants
Note: Students are limited to participation in one DeVry-based scholarship, grant or group pricing
program only. If students qualify for more than one such program, the one most beneficial is
awarded. Students who qualify for and prefer a different scholarship, grant or group pricing
program must provide written confirmation, prior to starting classes at DeVry, of the alternate
program in which they wish to participate. In the rare case when scholarship, grant or group tuition
pricing programs are combinable, students are made aware of this opportunity by their admissions
advisor or student support advisor.
Scholarship and grant availability is limited. Additional conditions may apply. Eligibility conditions
are subject to change. Total amount of scholarship and grant money awarded may vary.
Applicants may apply for scholarships and grants during the admissions process and should work
with their admissions advisor/representative to do so.
Additional information is available at www.keller.edu/financial-aid-tuition/scholarships.html.
Basic Scholarship and Grant Eligibility
To qualify for a Keller scholarship or grant, students must have met Keller entrance requirements
and applied for admission. They must also meet criteria outlined for each scholarship or grant
award. Additional criteria may also need to be met.

176

General Scholarship and Grant Policies

Recipients are responsible for all other education expenses.

Recipients must be U.S. citizens, Canadian citizens or reside within the United
States. International students studying on a visa are not eligible unless specified in specific
award criteria.

For students to be eligible for scholarships or grants, applications for such must be received
prior to the start of classes. Award recipients who do not start in the intended term specified on
their admissions application have one subsequent term to start classes and use the award.
(Restrictions may apply.) Recipients who do not start within two terms have their award
expired and must reapply for available offerings at the time of actual enrollment.

Scholarship and grant recipients are expected to meet certain continuing eligibility criteria and
progress in a timely manner toward completing their programs. To retain scholarship or grant
eligibility, recipients must remain in good academic standing and meet additional conditions
outlined in the terms and conditions document sent to award recipients.

To qualify for scholarship or grant funds, students must maintain continuous enrollment on a
session basis. A scholarship recipients term begins at the start of his/her enrollment and
continues for six consecutive sessions. Students must enroll in at least one course per session
in four of the six sessions during their scholarship period.

Recipients must acknowledge receipt of the terms and conditions document pertaining to their
specific scholarship or grant award. Disbursement of funds may be withheld until receipt of this
document is acknowledged in writing and returned by recipients.

DeVry University and Keller Graduate School of Management alumni are not eligible for DeVry
scholarships and grants.
Military Pricing
Military personnel serving in any of the five branches of the U.S. armed forces (including guard and
reserve personnel) and their spouses are eligible for DeVry Universitys military pricing, noted in
Military Tuition Rate. Textbook, course materials and fees are charged at the standard rate.
Additional information is available from Keller admissions advisors/representatives.
Veterans Benefits
Approval to offer veterans education benefits is granted by appropriate state agencies and is
based on operational time requirements for programs and sites.
Many locations/programs are approved for veterans benefits. Students should check with their
chief location administrator or an online student services advisor to see if their location/program is
approved or to learn when benefits may become available. The University also participates in the
federal Yellow Ribbon program for students using Chapter 33 benefits.
In addition to meeting DeVrys standards of academic progress requirements, students receiving
veterans education benefits must also meet Veterans Administration standards of academic
progress requirements (see Additional Standards of Academic Progress Information for Students
Receiving Veterans Education Benefits). Failure to do so may result in loss of benefit eligibility until
deficiencies are corrected. Questions regarding these requirements should be directed to the
Universitys veterans benefits coordinator.
Students should refer to Transfer Credit Veterans and Standards of Academic Progress for more
information.
Financial Aid
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Federal Direct Subsidized and Unsubsidized loan and Federal Direct PLUS loan money is
available to students through the Federal Direct Loan Program. These loans are made by the U.S.
Department of Education, rather than by banks or other financial institutions, and are insured by
the federal government. For graduate students, Direct Unsubsidized loans first disbursed on or
after July 1, 2015, have a fixed interest rate of 5.84 percent. These loans also have an origination
fee that is subtracted from the value of each loan disbursement. For loans first disbursed between
October 1, 2014, and September 30, 2015, the origination fee is 1.073 percent; for those first
disbursed on or after October 1, 2015, and before October 1, 2016, the origination fee is 1.068
percent. Additional information on interest rates and fees for Federal Direct Loans is available via
http://studentaid.ed.gov/types/loans/interest-rates.
To be considered for a Federal Direct Loan, students must be enrolled at least half time. Students
enrolled in programs at the graduate and/or professional level may receive unsubsidized loans
through the Federal Direct Loan program only. Eligibility for the Federal Direct Unsubsidized Loan
is not based on need. However, the federal government does not pay the interest during school
attendance or during the six-month grace period. Students may pay the interest while completing
their program or allow it to accumulate and be added to the outstanding principal, thereby
increasing the amount to be repaid. Students may borrow up to an additional $20,500, but the
amount borrowed may not exceed the cost of attendance minus other aid per academic year.
The maximum aggregate student loan debt for undergraduate and graduate loans from all FFELPs
and/or Direct Loans may not exceed $138,500 (subsidized and unsubsidized combined). Total
subsidized loans may not exceed $65,500.
Students may not be eligible for Federal Direct Loans at the graduate level if they have exceeded
undergraduate loan limits. Undergraduate Federal Direct Loan limits may not exceed $23,000
(subsidized) and should not exceed $57,500 (combined subsidized and unsubsidized). Satisfactory
repayment of the over award must be made in order to regain eligibility.
Federal Direct Graduate PLUS Loan funds are also available to students through the U.S.
Department of Education. To be considered for a Federal Direct PLUS Loan, students must be
enrolled at least half time. These federal loans are not based on need and have a fixed interest
rate of 6.84 percent for loans first disbursed on or after July 1, 2015. PLUS Loans have an
origination fee that is subtracted from the value of each loan disbursement. For PLUS loans first
disbursed between October 1, 2014, and September 30, 2015, the origination fee is 4.292 percent;
for those first disbursed on or after October 1, 2015, and before October 1, 2016, the origination
fee is 4.272 percent. The federal government does not pay the interest during school attendance.
Students have the option of paying the interest while completing their academic program or
allowing it to accumulate and be added to their outstanding principal. A credit check will be
completed to establish creditworthiness.
Eligibility and/or receipt of financial aid does not eliminate students responsibility to pay tuition
and/or fees by the due date.
Disbursements occur throughout the session, generally beginning Saturday of the first week of
classes. Disbursement is based on each students account information. More information is
available via the Student Finance tab on http://my.keller.edu.
Note: Students who obtain a student loan of any type have a legal obligation to repay the loan.
Their degree of success at DeVry University does not change this obligation.

178

Applying for Financial Aid


To apply for Federal Direct Loans and/or Federal Direct Graduate PLUS loans, the U.S.
Department of Education requires completion of the Free Application for Federal Student Aid
(FAFSA). The FAFSA provides an independent and consistent method of collecting information to
determine student eligibility.
To help ease the financial assistance application process, the Universitys Financial Aid Office
supports an Internet-based application process. Applicants can complete the FAFSA and Federal
Direct Loan master promissory note at www.keller.edu/financial-aid-tuition/apply-for-financialaid.html, where they follow the application information and links to the FAFSA on the Web and
Direct Loan websites.
FAFSA is a registered trademark of the U.S. Department of Education.
Eligibility for Financial Aid
To be eligible for federal financial aid a student must:

Be enrolled as a degree- or certificate-seeking student.


Provide an official transcript for University verification.
Be a U.S. citizen or eligible noncitizen.
Make satisfactory academic progress toward completing his or her program.
Not be in default on a Federal Perkins/NDSL, Federal Direct, Federal Stafford/FFEL, Federal
SLS, Income Contingent Loan or Federal PLUS Loan received at any institution.
Not owe a refund on a Federal Pell Grant, Federal Supplemental Educational Opportunity
Grant (FSEOG), Academic Competitiveness Grant (ACG), National Science and Math Access
to Retain Talent (SMART) Grant, loan overpayment or State Student Incentive Grant (SSIG)
received at any institution.
Not have exceeded federal loan limits.
Be registered for the selective service, if required (males born after December 31, 1959).

Students who do not complete coursework (i.e., withdraw during the term) may have their financial
aid award reduced, based on federal financial aid regulations.
Retaking previously passed coursework may impact students receiving certain forms of financial
assistance. Students who plan to retake a previously passed course should contact a DeVry
student support advisor to determine if their financial aid will be affected prior to registering for the
course.
Applicants who are incarcerated, and students who become incarcerated, must immediately report
this information to the Student Finance Office.
Financial Aid Applicability to Elective/Alternate Courses
Students receiving financial aid are expected to enroll in courses that meet requirements within
their academic program and should note that financial aid eligibility for coursework not applicable
to the current program may be limited. Students who wish to replace/substitute a course in their
current program must obtain prior approval for a course substitution in order for the course to be
financial-aid-eligible.

179

Loan Exit Counseling


Federal student aid regulations require that all borrowers complete loan exit counseling for their
Federal Direct and/or Federal Perkins Loans. Students must complete loan exit counseling when
they are graduating or leaving DeVry University. Loan exit counseling notifications are provided to
all identified students via email.
Financial Delinquency
Students are responsible for all tuition, fees, costs of texts and costs associated with collecting on
outstanding accounts. Students whose financial accounts are delinquent are not permitted to
register for additional courses or to graduate. Students whose accounts are, or have been,
delinquent may be prohibited from participating in certain payment plan options.
Registration Financial
Students whose DeVry University accounts are past due are not permitted to register until their
accounts are current or until they have made satisfactory payment arrangements.
Statements of Account
Statements of account are available by submitting a written request by visiting http://my.keller.edu,
then clicking on the Home tab and then on Ask Us a Question. Requests must indicate the
session for which the statement is being sought, as well as either a fax number or mailing address
to which the statement is to be delivered. Statements are processed within three business days of
request. Customized statements of account are not available.
Withdrawals Financial
Students who withdraw after registering for a course or courses, who are withdrawn for
participation reasons, or who are dismissed for disciplinary or academic conduct reasons, may be
entitled to a tuition refund. Currently enrolled students without an approved appeal whose prior
term academic status would have precluded their enrollment are dropped from their course(s), and
all payments will be refunded.
Final grades of F and designators of U are evaluated at the end of the session for each student
(see Withdrawals). Students who do not formally withdraw from class and subsequently earn a
grade of F or a designator of U due to lack of participation may be administratively withdrawn,
resulting in a W for each affected course. The midpoint of the session is assigned as the
withdrawal date. DeVry presumes students who received a passing grade, or who earned a grade
of F or a designator of U, in one or more courses taken during the session completed the course(s)
and thus earned the grade(s)/designator(s).
Per federal financial aid regulations, financial aid awards may be reduced based on withdrawal
dates. Tuition refunds are computed independently from financial aid award calculations and return
of funds.
All withdrawal requests must be communicated to a student support advisor, an academic advisor
or an appropriate academic administrator verbally, by email or by submitting a request through the
interactive student communication system. Simply ceasing to participate in classes does not
constitute a valid withdrawal request.
Application Fee/Cancellation Policy
Upon completion of the application process, a $30 application fee is due. Applicants may cancel
their enrollment without penalty prior to midnight of the 10th business day after the date of

180

transaction or acceptance (cancellation period). After the cancellation period, the application fee is
not refunded. Refunds are not issued after one year.
The application fee is waived for:

Military personnel serving in any of the five branches of the U.S. Armed Forces (including
guard and reserve personnel) and their spouses.
Students currently enrolled in a DeVry University degree program or in a degree program at
another DeVry institution.
Alumni who hold a degree or certificate from DeVry University or another DeVry institution.

Refunds
After classes begin, students who withdraw from a course may be entitled to a tuition refund.
Refunds are paid within 30 days of notification of withdrawal and returned by check. The refund
amount is related to the date of withdrawal as indicated in the chart below, or according to the
effective withdrawal date, if required by state law. (Indiana, Iowa, Maryland, Nevada and Wisconsin
students should refer to their respective state addendum.)
Tuition Refunds
Withdrawal
Percent Refund*
Prior to or on day 1 of session** 100
Balance of week 1
90
Week 2
75
Week 3
25
Week 4
25
After week 4
0
* less $50 administrative fee ($25 where state law requires)
** Students who cancel their enrollment during this period will have their financial
aid awards cancelled, and any funds students received are returned to the
funding source.
Georgia Refund Policy
Students who have completed 50 percent or less of the session are entitled to a refund based on
the proration of tuition and percentage of course completed at withdrawal, or as required by
applicable state or federal laws and regulations, if more favor-able to the student.
Fees
Institutions that charge for fees, books and supplies that are in addition to tuition must refund any
unused portion of the fees if a student withdraws before completing 50 percent of the period of
enrollment except for:
Items that were specially ordered for a particular student and cannot be used or sold to
another student.
Items that were returned in a condition that prevents them from being used by or sold to
new students.
Nonrefundable fees for goods and/or services provided by third-party vendors.
Federal Return of Funds Policy
According to federal regulations, a federal refund calculation must be performed if a student
receiving financial aid withdraws completely from all classes after the start of the enrollment period.

181

Length of enrollment is equal to the number of calendar days, including weekends and holidays, in
the periods in which the student was registered. However, breaks of five days or more are
excluded.
The withdrawal date is the date the student begins the official withdrawal process electronically,
in writing, in person or by telephone, whichever is earliest or otherwise officially notifies the
institution of his/her intent to withdraw. For a student who withdraws without notification, the
University may use either the last date of academic attendance or the midpoint of the enrollment
period as the withdrawal date. Failure to notify the Financial Aid Office of a withdrawal may result in
additional tuition liability.
Return of funds is calculated as follows:

If the students percentage of enrollment period completed is greater than 60 percent, the
student has earned and must repay 100 percent of the federal aid received.
If the students percentage of enrollment period completed is 60 percent or less, the calculated
percentage of enrollment will be used to determine the amount of aid returned.

Return of funds occurs in the following order:


1.
2.
3.
4.
5.
6.
7.
8.
9.

To the Federal Direct Unsubsidized Loan program


To the Federal Direct Subsidized Loan program
To the Federal Perkins Loan program
To the Federal Direct PLUS Loan program
To the Federal Pell Grant program
To the Federal Supplemental Educational Opportunity Grant (FSEOG) program
To other Title IV aid programs
To state grant, and/or to private or other institutional aid programs
To the student

182

Academic Calendar
Keller delivers courses in a session format, with two eight-week sessions offered each semester.
Months corresponding to the Universitys summer, fall and spring semesters are designated in two
overlapping calendar cycles. At the time a student matriculates, he/she is assigned to either a
Cycle 1 or a Cycle 2 calendar schedule (see Student-Centric Period).
Note: Each session, instruction ends at 11:59 pm MT on Saturday of week eight. No instruction
occurs on holidays or during break periods indicated below.
Cycle 1

2016 Winter Break: SundaySunday, December 18, 2016January 1, 2017


2017 Spring Break: SundaySunday, April 2330
2017 Summer Break: SundaySunday, June 25July 2
2017 Winter Break: SundaySunday, December 1731

Cycle 1: 2016 Fall Semester


August 29, 2016December 17, 2016
September 2016 Session
Monday, August 29
Session Begins
Monday, September 5
Labor Day Holiday
Saturday, October 22
Session Ends
November 2016 Session
Monday, October 24
Session Begins
ThursdayFriday
Thanksgiving Break
November 2425
Saturday, December 17
Session Ends
Winter Break: SundaySunday, December 18, 2016January 1, 2017
Cycle 1: 2017 Spring Semester
January 2, 2017April 22, 2017
January 2017 Session
Monday, January 2
Session Begins, New Years Day Holiday
Monday, January 16
Martin Luther King Jr. Day Holiday
Saturday, February 25
Session Ends
March 2017 Session
Monday, February 27
Session Begins
Friday, April 14
Spring Holiday
Saturday, April 22
Session Ends
Spring Break: SundaySunday, April 2330
Cycle 1: 2017 Summer Semester May 1, 2017August 26, 2017
May 2017 Session
Monday, May 1
Session Begins
Monday, May 29
Memorial Day Holiday
Saturday, June 24
Session Ends
Summer Break: SundaySunday, June 25July 2
July 2017 Session
Monday, July 3
Session Begins
Tuesday, July 4
Independence Day Holiday
Saturday, August 26
Session Ends

183

Cycle 1: 2017 Fall Semester


August 28, 2017December 16, 2017
September 2017 Session
Monday, August 28
Session Begins
Monday, September 4
Labor Day Holiday
Saturday, October 21
Session Ends
November 2017 Session
Monday, October 23
Session Begins
ThursdayFriday
Thanksgiving Break
November 2324
Saturday, December 16
Session Ends
Winter Break: SundaySunday, December 1731

184

Cycle 2
2016 Winter Break: SundaySunday, December 18, 2016January 1, 2017
2017 Spring Break: SundaySunday, April 2330
2017 Summer Break: SundaySunday, June 25July 2
2017 Winter Break: SundaySunday, December 1731
Cycle 2: 2016 Fall Semester
October 24, 2016February 25, 2017
November 2016 Session
Monday, October 24
Session Begins
ThursdayFriday
Thanksgiving Break
November 2425
Saturday, December 17
Session Ends
Winter Break: SundaySunday, December 18, 2016January 1, 2017
January 2017 Session
Monday, January 2
Session Begins, New Years Day Holiday
Monday, January 16
Martin Luther King Jr. Day Holiday
Saturday, February 25
Session Ends
Cycle 2: 2017 Spring Semester
February 27, 2017June 24, 2017
March 2017 Session
Monday, February 27
Session Begins
Friday, April 14
Spring Holiday
Saturday, April 22
Session Ends
Spring Break: SundaySunday, April 2330
May 2017 Session
Monday, May 1
Session Begins
Monday, May 29
Memorial Day Holiday
Saturday, June 24
Session Ends
Summer Break: SundaySunday, June 25July 2
Cycle 2: 2017 Summer Semester
July 2017 Session
Monday, July 3
Tuesday, July 4
Saturday, August 26
September 2017 Session
Monday, August 28
Monday, September 4
Saturday, October 21

July 3, 2017October 21, 2017


Session Begins
Independence Day Holiday
Session Ends
Session Begins
Labor Day Holiday
Session Ends

Cycle 2: 2017 Fall Semester


October 23, 2017February 24, 2018
November 2017 Session
Monday, October 23
Session Begins
ThursdayFriday
Thanksgiving Break
November 2324
Saturday, December 16
Session Ends
Winter Break: SundaySunday, December 1731
January 2018 Session
Monday, January 1
Session Begins, New Years Day Holiday
Monday, January 15
Martin Luther King Jr. Day Holiday
Saturday, February 24
Session Ends

185

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