Professional Documents
Culture Documents
Case Study RCBC
Case Study RCBC
COMPANY PROFILE
○ We are a leading universal bank providing quality Integrated Financial Services that best
meet our clients’ needs.
○ We are committed to: Conducting our business with utmost integrity, excellence, and
commitment as responsible corporate citizens; and,
○ Providing professional growth opportunities to develop a talented base of officers and
employees, and achieving the best returns for our stockholders.
● Vision: To be the most admired and trusted profitable financial services group providing and
adapting to customers’ changing needs - for every Filipino worldwide - through innovative
products, excellent service, and a highly motivated, committed and impassioned team.
● Values:
○ Passion for Excellence, striving to be great and not just good; improving our results
continuously.
○ Sense of Urgency, doing things fast; taking the initiative to respond to the needs of
various stakeholders, internal and external clients.
○ Professional Discipline, possessing strong work ethic; deserving trust and respect; using
bank funds and property (including time) prudently; acting with fairness and objectivity;
being accountable for actions.
○ Loyalty, being good corporate citizens; pursuing corporate interests as one's own;
speaking well of the company & taking pride in its achievements.
○ Teamwork, tapping areas of synergy actively; collaborating toward shared goals.
● Time Context
○ The bank heist started during the year 2016 and was resolved last January 2019
● Core Corporate of Good Governance Violated
○ The money laundering case of RCBC violated two of the core corporate of good
governance, which is Accountability and Transparency. The company violated the code
of ethics of taking responsibility and being truthful. RCBC handled the issue by saying
that they are working with a third-party investigator, and the said executive officials are
not involved with the issue. They failed to acknowledge the fact the said accusations
might be right and denied it unhesitantly. They also failed to have transparency with their
business and financial activities when the case of money laundering had surfaced. The
executives had hidden agendas that implied dishonesty, miscommunication, and
cooperation within the company.
● SWOT Analysis
○ Strengths:
■ The company has a good reputation and stature thus provides a positive image to
potential customers and investors.
■ The company maintains a positive relationship with their investors.
■ The company was able to cope up with the innovation of technology thus
meeting customers demand.
■ The company’s operation for the past few months is considered profitable.
■ The company consists of a skilled workforce thus making the operation of the
company.
○ Weaknesses:
■ One of the main factors that became the company’s weakness is that their
technology is outdated. Lack of proprietary technology and patents can harm the
company’s ability to compete against rivals. This will have a long term negative
impact thus will decrease the company’s value.
○ Opportunities:
■ Opportunities to expand their business are being offered by international markets
and collaboration with other countries.
■ Greater innovation can help the company to produce unique products and
services that meet customer needs.
○ Threats:
■ Stability of the system: Failure of some weak banks has often threatened the
stability of the system.
■ Cyber threats: There has been a lot of issues lately on information theft and
security. These cyber threats from a headache for the banks which can affect the
image of the bank if not managed well.
III. RESOLUTION
● 5 Relevant Information on Company or Court Decision on the problem stated
1. The Makati Regional Trial Court Branch 149 sentenced Maia Deguito, a former branch manager
of Rizal Commercial Banking Corp (RCBC), to 4 to 7 years in prison for each of the 8 counts of
money laundering.
● The accused former branch manager of RCBC corp, Maia Santos-Deguito, declared to the
open court that she has nothing to do with the transaction which was a complete and
comprehensive lie. She was found guilty and penalized for 4 to 7 years of prison and fined for
109 million. Her lawyer said that the option for filing a motion for consideration is still
available and that no incarceration will be done until the finality of the case. At the same
time, the Bangladesh bank, finance, and law ministry officials were on the move to deciding
to sue the parties involved.
2. Aside from the prison term, Deguito was ordered to pay a fine corresponding to not more than
200 percent of the value of the laundered money, which would amount to almost $110 million.
● The presiding judge Cesar Untalan sentenced her to a maximum of 7 years in prison for
each count of money laundering in the motion for reconsideration filed by Deguito. She
insisted that the judge misunderstood the meaning of money laundering, misappreciated
the facts, and evidence, and imposed the wrong penalty on her. An AMLC secretariat
officer who invested the case, Raphael Echaluse, said that Deguito facilitated opening
several fictitious accounts where the stolen money from the bank of Bangladesh was
deposited.
3. RCBC was fined a record P1 billion by the Bangko Sentral ng Pilipinas in August 2016 for its
failure to prevent movement of the stolen money through its system.
● RCBC has been fined 1 billion pesos for their lack of Accountability and Transparency
through the said cases. They have let this issue prevail; therefore, they should also bear its
consequences as the people under their company do the crimes. They failed to report it
sooner to the authorities, thus proves there is a problem with transparency as these types
of issues prevail.
4. In a resolution made public Wednesday, the DOJ denied the bank officials’ motion for
reconsideration due to lack of merit. Assistant State Prosecutor Mary Jane Sytat recommended
the filing of an anti-money laundering charge against the following:
❖ Former RCBC Treasurer Raul Victor Tan
❖ National sales director for retail banking Ismael Reyes
❖ Regional sales director for retail banking Brigitte Capiña
❖ Customer service head for Jupiter business center Romualdo Agarrado
❖ Senior customer relations officer for Jupiter business center Angela Ruth Torres
● The DOJ filed cases against these people as they were instruments for the crime. They
chose to avoid their knowledge of the crime by failing to ask about the apparent
wrongdoing despite being completely aware of it. However, the legal counsel of RCBC,
Thea Daep were confident that the case of the five bank officials would be dismissed
according to the investigations conducted by third parties.
IV. CONCLUSION
Corrective
- Lawsuits for convicted money launderers will be filed immediately
Advantages
- Workplace honesty.
Disadvantages
- Wrong conviction may lead to defamation.
Corrective
- Immediate termination and increase penalty of the money launderer to the company and
to the launderer.
Advantages
- Lessen incompetent and dishonest workers
Disadvantages
- Termination of the competent workers
Corrective
- Conducting of seminars about Business Ethics and Corporate Laws
Advantages
- Increase awareness of employees
Disadvantages
- Waste of productive time
Advantages
- Reduce the attempts of people to do the money laundering act.
Disadvantages
- May result in inhumane punishment.
Preventive
- Develop devices that can track the money from accounts.
Advantages
- Increased trust of investors.
Disadvantages
- High cost for security expenses.
- Need for hiring people with specialties in programming and the like.
Preventive
- Increased consequences for employees who do not abide with corporate governance law.
Advantages
- Employees will carry the values of business ethics inside and outside of the workplace.
- Increased professionalism.
Disadvantages
- Narrow mistakes will be a candidate for dishonest behavior.
- Increased fear in the workplace.
V. REFLECTION PAPER.
○ To lose or to win the situation required personal decision because consequences
of the effects lie to you, not the higher person who made the order if it is illegal
and beyond common sense. Perse. Money cannot buy anything, and integrity is
doing the right thing, knowing that nobody is going to know whether you did it or
not. Owners of erring banks, and not just their top executives, should be held
liable for large-scale money laundering done with their actual or constructive
knowledge. It is time the owners are made to account for how their hirelings
operate their businesses.
○ Before resorting to any amendment of either the Bank Secrecy Law, the
government should focus its attention on this latest large-scale money laundering
controversy. Besides, amending the laws at this stage will serve no useful
purpose to the ongoing investigation because laws cannot be given any retroactive
effect, especially if they are penal in character.
REFERENCES:
Bangladesh sues RCBC over $81-M cyberheist. (2019, February 1). Retrieved from
https://www.rappler.com/business/222453-bangladesh-sues-rcbc-cyberheist
Bw_mark. (n.d.). Former RCBC branch manager convicted for money laundering in
Bangladesh central bank heist. Retrieved from
https://www.bworldonline.com/former-rcbc-branch-manager-convicted-for-mone
y-laundering-in-bangladesh-central-bank-heist/
Charm, N. (n.d.). RCBC files defamation suit vs Bangladesh central bank. Retrieved
from
https://www.bworldonline.com/rcbc-files-defamation-suit-vs-bangladesh-central-
bank/
Court finds bank manager guilty in $81-M cyber heist. (2019, January 10). Retrieved
from
https://news.mb.com.ph/2019/01/10/court-finds-bank-manager-guilty-in-81-m-cy
berheist/
Daxim L. Lucas. (2016, August 5). BSP slaps biggest monetary penalty of P1-B fine on
RCBC. Retrieved from
https://business.inquirer.net/213012/bsp-slaps-p1-b-fine-on-rcbc-in-wake-of-ban
gladesh-heist#ixzz6DepkCnv6
DOJ files money laundering cases vs RCBC execs. (2019, May 22). Retrieved from
https://www.rappler.com/business/231271-doj-files-money-laundering-cases-vs-r
cbc-executives
DOJ files money laundering cases vs RCBC execs. (2019, May 22). Retrieved from
https://www.rappler.com/business/231271-doj-files-money-laundering-cases-vs-r
cbc-executives
Engage in Learning. (2019, August 1). What are the Effects of Money Laundering?
Retrieved from
https://www.engageinlearning.com/faq/compliance/anti-money-laundering/what-
are-the-effects-of-money-laundering/
Joel R. San Juan. (2019, January 28). Ex-RCBC exec appeals money-laundering ruling.
Retrieved from
https://businessmirror.com.ph/2019/01/29/ex-rcbc-exec-appeals-money-launderi
ng-ruling/
Money laundering decision vs. RCBC exec to help in funds recovery. (2019, January
11). Retrieved from https://www.pna.gov.ph/articles/1058588
News, A. (2016, April 6). RCBC chief: Deguito out to malign my reputation. Retrieved
from
https://news.abs-cbn.com/business/04/06/16/rcbc-chief-deguito-out-to-malign-m
y-reputation
Philippine court orders jail for former bank manager over Bangladesh central bank heist.
(2019, January 10). Retrieved from
https://www.reuters.com/article/us-cyber-heist-philippines/philippine-court-order
s-jail-for-former-bank-manager-over-bangladesh-central-bank-heist-idUSKCN1P
40AG
RCBC accused of suppressing evidence in money laundering case. (2019, September
25). Retrieved from
https://www.riskscreen.com/kyc360/news/rcbc-accused-of-suppressing-evidence
-in-money-laundering-case/
Rizal Commercial Banking Corporation. (n.d.). Retrieved from
https://www.rcbc.com/About/MissionAndVision
TIMELINE: Tracing the $81-million stolen fund from Bangladesh Bank. (2016, March
17). Retrieved from
https://www.rappler.com/business/industries/209-banking-and-financial-services/
125999-timeline-money-laundering-bangladesh-bank
Unlisted. (2019, May 22). Anti-money laundering charge filed vs 5 RCBC bank execs.
Retrieved from
https://www.philstar.com/business/2019/05/22/1919980/anti-money-laundering-c
harge-filed-vs-5-rcbc-bank-execs