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  • Activity Exemplar Product Backlog

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    Hello Kitty
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    The document outlines several user stories and acceptance criteria for improving a plant e-commerce website. It includes stories for purchasing instruction manuals, selecting low-maintenance plants, buying plant care kits, accessing live customer support, return policies, video tutorials, and browsing, purchasing, caring for, and tracking shipment of bonsai trees. The acceptance criteria describe steps to implement each story, such as writing manuals, sourcing recommended plants, designing care packages, enabling live chat, and configuring online purchase and tracking features.

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    The document outlines several user stories and acceptance criteria for improving a plant e-commerce website. It includes stories for purchasing instruction manuals, selecting low-maintenance plants, buying plant care kits, accessing live customer support, return policies, video tutorials, and browsing, purchasing, caring for, and tracking shipment of bonsai trees. The acceptance criteria describe steps to implement each story, such as writing manuals, sourcing recommended plants, designing care packages, enabling live chat, and configuring online purchase and tracking features.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    1K views4 pages

    Activity Exemplar Product Backlog

    Uploaded by

    Hello Kitty
    The document outlines several user stories and acceptance criteria for improving a plant e-commerce website. It includes stories for purchasing instruction manuals, selecting low-maintenance plants, buying plant care kits, accessing live customer support, return policies, video tutorials, and browsing, purchasing, caring for, and tracking shipment of bonsai trees. The acceptance criteria describe steps to implement each story, such as writing manuals, sourcing recommended plants, designing care packages, enabling live chat, and configuring online purchase and tracking features.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 4

    Epic User Story Title Story

    Instruction manual As a plant owner, I want to purchase an instruction


    manual so that I can get my plant to live for longer.

    Low maintenance options As a plant owner, I want to be able to select low-


    maintenance plants, so that I can enjoy my plant for
    longer.

    Plant care kit As a plant owner, I want to purchase a plant care


    kit so that I have the tools to tend to my plant.

    Plant Care Initiatives


    Customer chat As a plant owner, I want a live customer chat so that I
    can ask a real person questions if my plant seems
    sick.

    Credit or return policy As a plant owner, I want a credit or some kind of


    return policy so that I don't have to keep wasting
    money on dying plants.

    Video tutorials As a plant owner, I want to watch video tutorials so I


    can know how to better care for my plant.

    Bonsai Trees: Browsing As a customer, I want to browse for three


    different types of Bonsai Trees to purchase, so
    that I can get the exact tree I want.

    Bonsai Trees: Purchase As a customer, I want to complete the purchase


    Completion of the Bonsai tree, so that I can have a tree
    shipped to me.

    Bonsai Trees: Care and As a customer, I want to purchase specific


    Maintenance Tools Bonsai tree care kits, (including fertilizer,
    Bonsai Trees trimming shears, etc.), so that I can better care
    for my plant.
    Bonsai Trees: Care and As a customer, I want to have online access to a
    Maintenance Booklet Bonsai booklet sheet as well as having a care
    booklet packaged with the tree, so that I can
    better care for my tree.
    Bonsai Trees: Track As a customer, I want to check on the shipping
    Shipping status of my order, so that I can see exactly
    when I'm going to get it.
    Bonsai Trees: Packaging As a customer, I want to receive my Bonsai tree
    and Delivery in secure packaging, so that I know it'll get to me
    safely.
    Acceptance Criteria
    1. Write and design an instructional manual
    2. Produce hard copies to send with plants
    3. Turn it into a page on the website

    1. Offer three different types of plants based


    on maintenance: Beginner, Intermediate, and
    Advanced
    2. Source which plants would be the best
    offerings

    1. Design and source a plant care kit


    2. Manufacture plant care kits
    3. Include plant care kits with each purchase
    OR make them available as an add-on

    1. Scope time commitment/resources for live


    chat
    2. Install live chat operator on the website
    3. Have experts from the team be available for
    live chat
    1. Discuss the viability of this (who's at fault?)
    2. See if offering a credit is financially feasible

    1. Write and produce a series of video tutorials


    2. Design a release plan (posted on social
    media? linked in a customer email?)

    1. Source different Bonsai trees


    2. Evaluate different "difficulty" levels of
    trees
    3. Add content to the website around
    different levels of trees
    1. Set up shopping cart, payment options,
    and purchase completion code on the
    website
    2. Coordinate to show shipping tracking
    number
    1. Create various care packages
    2. Add care package to online shop
    3. Write product copy
    4. Price accordingly
    1.Write and design a Bonsai tree care
    booklet
    2. Coordinate distribution for the booklet

    1. Enable shipping tracking in online portal


    2. Set up automatic email when tracking
    number is available
    1. Source appropriate packaging
    2. Set up warehouse systems that use the
    packaging

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