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MEMORANDUM OF UNDERSTANDING

This agreement is entered into between the SHAKTI NEURO SCIENCE CENTRE HISAR and (vendor)

for the purpose of providing meals for indoor patients of hospital. This agreement provides the minimum
obligations and responsibilities of the parties to this agreement. The parties below will be referred to
throughout this agreement as the hospital and the vendor. This agreement covers the period beginning
20th march 2022 and ending 1st April 2027,

Delivery/Pick-up
Meal Number Cost
Time

Breakfast @ each

Lunch @ each

Dinner @ each

1. Provide all meals which meet FSSAI requirements for patients’ foods .

2. Prepare and deliver fresh meals within specified time and cost and delivery time adjusted
as per requirement of patients
3. Provide the institution with a monthly menu one week prior to the beginning of the month/
provide the food as per food provided by dietician of hospital .

4. Present the institution with invoices of meals delivered monthly on the first week of a month.

5. Pick up used tiffins from the previous delivery at the time of the current delivery.

A. Meet all sanitation and health standards to ensure:

1. That appropriate health certifications are available for meal preparation facility(ies).

2. That foods are kept at the proper temperatures and under sanitary conditions until the time of
delivery pick up.

B. Assume liability for any spoiled/unwholesome meals found at the time of delivery pick up.
that do not meet meal pattern requirements.

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C. Comply with applicable record keeping requirements and procedures to include the following:

1. The books and records of the vendor pertaining to the institution’s food service operation shall be
available for inspection and audit by Dietician, at any reasonable time and place,

2. Records that foods are at the proper temperatures and under sanitary conditions at the time of
delivery pick up.

3. Maintain full and accurate records which document: (1) the menus and list nutritional components
and quantities used to prepare meals; and (2) the number of mealson a daily basis.

D. The vendor shall operate in accordance with current program regulations.

II. The institution will:

A. Inform all the therapeutic meal requirements and number of meals by type required on each
day along with type of diets requirements.
B. Remain responsible for ensuring that the food service operation conforms to its agreement
with vendor by,
1. Providing a person to receive and sign for meals, and verify safe temperature and sanitary
condition of meals at the specified time and to accept .
2. Providing Staff to maintain the temperatures, serve meals and clean serving area.

C. Notify vendor two days in advance when meals will not be needed due to any unforeseen/valid
reasons, i.e., holidays, emergencies, etc.

D. Issue payment for meals received within ten days following receipt of billing.

E. Maintain all records of the meals received and served, for review. This includes records of
amounts of food prepared and count of meals supplied. .

All efforts will be made to resolve any disputes as they arise. If these efforts are unsuccessful, this
agreement mmay be terminated by written notification given by either party at least 15 days prior to
the date of termination.

(Vendor Signature) (Institution Signature)

(Title) (Title)

(Date) (Date)

Attach copy of FSSAI certificate

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