Project Management Achieving Competitive Advantage 5th Edition Pinto Test Bank

Project Management Achieving
Competitive Advantage 5th Edition

Pinto Test Bank
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Project Management Achieving Competitive Advantage 5th Edition Pinto Test Bank
Project Management: Achieving Competitive Advantage, 5e (Pinto)

Chapter 1 Introduction: Why Project Management?
1) Low inflation is a trigger for improved project management skills because:

A) Rampant cost increases must be passed along to the consumer.
B) Internal process improvement is accomplished via project management.
C) Lower inflation means narrower product launch windows.
D) Global markets are a prerequisite for low inflation.
Answer: B
Diff: 1
Section: 1.3 Why Are Projects Important?
LO: 1.3: Understand why effective project management is such a challenge.
Classification: Concept
AACSB: Application of Knowledge
2) Projects, rather than repetitive tasks, are now the basis for most value-added in business.
Answer: TRUE
Diff: 1
Section: 1.1 The Importance of Projects
LO: 1.1: Understand why project management is becoming such a powerful and popular
practice in business.
Classification: Application
3) The emergence of global markets has made project management skills more critical.
Answer: TRUE
Diff: 1
4) What roles do traditional process management duties of planning, organizing, and controlling
play in project management, if any?
Answer: The traditional managerial duties of planning, organizing, and controlling all apply to
project management. Project managers must be technically well versed, proficient at
administrative functions, willing and able to assume leadership roles, and above-all, goal
oriented. The project manager is the person most responsible for keeping track of the big picture
Diff: 2
Section: 1.2 What Is a Project?
LO: 1.2: Recognize the basic properties of projects, including their definition.
1
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5) Why is project management challenging?
Answer: Projects present challenges for a number of reasons; by their nature they are often
dramatic departures from the routine process-oriented work that employees are accustomed to.
Projects face budget, time, and resource constraints and these resources must often be marshaled
from across the organization.
Diff: 2
LO: 1.1: Understand why project management is becoming such a powerful and popular
practice in business.
6) Why are projects important?

Answer: Today's businesses face a set of pressures that make projects crucial in helping an
organization achieve its strategic goals. These pressures include shortened product life cycles,
narrow product launch windows, increasingly complex and technical products, the emergence of
global markets, and an economic period marked by low inflation.
Diff: 1
7) Why is project management considered an excellent training ground for future senior
executives in many organizations?
Answer: One of the unique aspects of projects is their unique blend of technical and behavioral
challenges. The technical side of project management requires managers to become skilled in
project selection, budgeting and resource management, planning and scheduling, and tracking
their projects. The behavioral side of project management requires project managers to bring
together individuals from across the organization, mold them into a team, manage conflict,
provide leadership, and engage in negotiation and appropriate political behavior.
Diff: 2
2
8) A project typically has:
A) A defined start and end date.
B) A defined start date but no defined end date.
C) No defined start but a defined end date.
D) No defined start or end date.
Answer: A
Diff: 1
9) The Project Management Body of Knowledge Guide definition of a project indicates that a
project is:
A) Multifunctional.
B) Permanent.
C) Designed to avoid using human resources.
D) Not limited by a budget.
Answer: A
Diff: 1
10) The acronym PMBoK stands for:

A) The Personal Management Before or Kernel.
B) The Project Movement Behind our Kernel.
C) The Project Management Body of Knowledge.
D) The Performance Measurement Body of Knowledge.
Answer: C
Diff: 1
3
11) Project members may be from:
A) Different departments.
B) Other organizational units.
C) One functional area.
D) All of the above.
Answer: D
Diff: 2
12) There is no such thing as a project team:

A) With a deliverable.
B) With an ongoing, non-specific purpose.
C) With a goal.
D) With a project manager.
Answer: B
Diff: 2
13) A project that results in "doing the wrong things well" has ignored the:
A) Budgetary goal.
B) Technical goal.
C) Customer satisfaction goal.
D) Scheduling goal.
Answer: C
Diff: 2
4
14) Which of these is NOT characteristic of a project?
A) Projects are responsible for the newest and most improved products, services, and
organizational processes.
B) Projects are ad hoc endeavors with a clear life cycle.
C) Projects provide a philosophy and strategy for the management of change.
D) Traditional process management functions of planning, organizing, and controlling do not
apply to project management.
Answer: D
Diff: 2
15) Which of the following is NOT a project constraint?

A) The budget
B) The customer requirements
C) The schedule
D) The technical specifications
Answer: B
Diff: 2
16) A product is introduced into a market, gains the acceptance of a fickle public, and finally is
supplanted by a new and improved offering. This phenomenon is known as the:
A) Product life cycle.
B) Rule of 80.
C) Mendoza line.
D) Beta.
Answer: A
Diff: 1
5
17) The period of time that is ideal to achieve the success of a new product is the:
A) Moment.
B) Launch window.
C) Window of opportunity.
D) Momentito.
Answer: B
Diff: 1
18) A typical project stays within functional and organizational boundaries.

Answer: FALSE
Diff: 2
19) A project exists outside of the standard line organization.

Answer: TRUE
Diff: 2
20) Product life cycles are longer now than twenty years ago.
Answer: FALSE
Diff: 2
21) What is a project?

Answer: The author offers a number of definitions, including the Project Management Institute's
statement "a temporary endeavor undertaken to create a unique product or service." A synthesis
of the definitions offered might be that projects are customer-focused, complex, one-time
processes limited by budget, schedule, and resources that are developed to resolve a clear goal or
set of goals.
Diff: 1
6
22) Studies of IT projects reveal that:
A) Initial cost estimates are overrun by an average of 15%.
B) Over 66% of IT projects were delivered to customers but not used.
C) About 25% of all IT projects become runaways by overshooting budgets and timetables.
D) Software and/or hardware projects fail at a rate of 65%.
Answer: D
Diff: 3
AACSB: Information Technology
23) A business reality that makes effective project management critical is the fact that:
A) Products are becoming increasingly simple.
B) Inflation is rampant.
C) Product life cycles are compressing.
D) Product launch windows are widening.
Answer: C
Diff: 1
24) One of the things that the technical side of project management emphasizes is:
A) Team building.
B) Conflict management.
C) Negotiation.
D) Budgeting.
Answer: D
Diff: 1
25) The behavioral side of project management emphasizes:

A) Scheduling.
B) Leadership.
C) Planning.
D) Project selection.
Answer: B
Diff: 1
7
26) One unique feature of projects is that they blend both:
A) Financial and behavioral challenges.
B) Technical and temporal challenges.
C) Technical and behavioral challenges.
D) Financial and temporal challenges.
Answer: C
Diff: 1
27) Project management is a useful training ground for:

A) Interns.
B) Recent graduates.
C) Employees of recently acquired companies.
D) Senior executives.
Answer: D
Diff: 1
28) What changes in the business environment have necessitated a greater use of project
management skills?
Answer: Today's businesses face a set of pressures that make projects crucial in helping an
organization achieve its strategic goals. These pressures include shortened product life cycles,
narrow product launch windows, increasingly complex and technical products, the emergence of
global markets, and an economic period marked by low inflation.
Diff: 2
8
29) Provide an example from the past year that demonstrates the criticality of achieving a narrow
launch window by demonstrating two similar projects/products being launched in short
succession or a product or service launch that was well or poorly timed to market conditions.
Answer: Examples will vary. Common examples include movies that made or missed the
summer season of optimal time for Oscar consideration, or were released simultaneously with
superior offerings; consumer electronic products that made or missed traditional peak demand
times or were released shortly after or before a competitor's offering; and concept restaurants or
retail stores that failed to live up to expectations.
Diff: 2
30) Which of the following types of activities is more closely associated with projects rather than
processes?
A) An activity that is ongoing
B) An activity that is day-to-day
C) An activity that uses existing systems
D) An activity that establishes its own work rules
Answer: D
Diff: 1
31) Which of the following is accomplished through project management?

A) A cellular phone company activates a new customer's service.
B) An automotive manufacturer produces a day's quota of vehicles.
C) A software developer creates a new crash-proof operating system.
D) A retailer restocks the shelves after a day of brisk sales.
Answer: C
Diff: 1
9
32) Projects differ from classic organizational processes because projects are:
A) Discrete activities.
B) Part of line organization.
C) Well established systems in place to integrate efforts.
D) Multi-objective.
Answer: A
Diff: 2
33) Process management features ________ with respect to project management.

A) greater team member heterogeneity
B) greater certainty of performance
C) fewer numbers of goals and objectives
D) lower adherence to established practices
Answer: C
Diff: 2
34) Projects are typically ongoing, day-to-day activities that have goods and services as outputs.
Answer: FALSE
Diff: 2
35) The special nature of projects relieves project managers from their routine of planning,
organizing, motivating, directing, and controlling.
Answer: FALSE
Diff: 2
10
36) What are key differences between projects and processes?
Answer: A process refers to ongoing, day-to-day activities in which an organization engages
while producing goods and services. Processes use existing systems, properties, and capabilities
in a continuous, fairly repetitive manner. Projects take place outside the normal, process-oriented
world of the firm and project management activities remain unique and separate from the manner
in which process-oriented work is performed. Differences are listed in the table reproduced
below.
Process Project
Repeat process of product New process or product
Several objectives One objective
Ongoing One shot—limited life
People are homogeneous More heterogeneous
Well established systems in place to Systems must be created to
integrate efforts integrate efforts
Greater certainty of performance, Greater uncertainty of
cost, schedule performance, cost, schedule
Part of line organization Outside of line organization
Bastions of established practice Violates established practice
Diff: 2
37) The use of benchmarking allows companies that are relatively immature at project
management to achieve quantum leaps of improvement.
Answer: FALSE
Diff: 2
Section: 1.6 Developing Project Management Maturity
LO: 1.6: Understand the purpose of project maturity models and the process of benchmarking in
organizations.
38) Most effective project maturity models chart both a set of standards that are currently
accepted as state-of-the-art as well as a process for achieving significant movement towards
these benchmarks.
Answer: TRUE
Diff: 2
organizations.
11
39) Acme uses no recognizable project management processes and has entertaining project
meetings because each member has a unique way of reporting progress or lack thereof. Acme is
most likely at the moderate level in the generic project management maturity model.
Answer: FALSE
Diff: 2
organizations.
40) Any organization, no matter how initially unskilled in project management, can begin to
chart a course toward the type of project organization they wish to become.
Answer: TRUE
Diff: 2
organizations.
41) A company's culture has little impact on whether projects are successfully implemented.
Answer: FALSE
Diff: 2
Section: 1.7 Project Elements and Text Organization
LO: 1.7: Recognize how mastery of the discipline of project management enhances critical
employability skills for university graduates.
42) Pick any organization in the recent business news and provide examples of both project and
process work that this company is well known for.
Answer: Examples will vary, but the project work examples should clearly depart from the day
to day routine work of the company. The project examples should demonstrate the understanding
that projects are complex, one-time processes limited by budget, schedule and resources that are
developed to resolve a clear set of goals.
Diff: 2
12
43) Geoffco's project manager names three individuals and requests a project budget of
$3,000,000 for the new 8-Pod, a backpack-sized personal music player for 8-track tapes capable
of holding up to 100 songs from the '60s and '70s. This important step takes place during
________ of the project life cycle.
A) planning
B) conceptualization
C) execution
D) termination
Answer: B
Diff: 2
Section: 1.4 Project Life Cycles
LO: 1.4: Understand and explain the project life cycle, its stages, and the activities that typically
occur at each stage in the project.
44) The man-hours requirement is typically at a peak during the ________ phase of the project
life cycle.
A) planning
C) execution
D) termination
Answer: C
Diff: 2
45) Individual activities and their durations are developed during the ________ phase of the
project life cycle.
A) planning
C) execution
D) termination
Answer: A
Diff: 2
13
46) The general contractor handed Antoni Gaudi the keys to his dream home during the
________ phase of the project life cycle.
A) planning
C) execution
D) termination
Answer: D
Diff: 2
47) Keith Monroe nails hundreds of pieces of culled lumber in the blazing July sun to form a
parquet deck for his barn roof. He and his assistant are clearly in:
A) The termination stage of the project life cycle.
B) The planning stage of the project life cycle.
C) The execution stage of the project life cycle.
D) Way over their heads.
Answer: C
Diff: 1
48) The MBA redesign committee presents the results of their five-year project to their bemused
Dean. They hope it is not just wishful thinking that they are in the:
A) Planning phase.
B) Conceptualization phase.
C) Execution phase.
D) Termination phase.
Answer: D
Diff: 1
14
49) Client interest is typically at its lowest during the:
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
Answer: C
Diff: 3
50) The degree of innovation and creativity is typically at its highest during the:
B) Planning phase.
C) Execution phase.
Answer: C
Diff: 2
51) Which of these factors are essentially complete opposites from an intensity perspective
across the project life cycle?
A) Client Interest and Creativity
B) Creativity and Resources
C) Resources and Project Stake
D) Project Stake and Client Interest
Answer: A
Diff: 1
15
52) Which of these factors are essentially complete opposites from an intensity perspective
across the project life cycle?
A) Client Interest and Uncertainty
C) Uncertainty and Project Stake
D) Project Stake and Client Interest
Answer: C
Diff: 1
53) Which of these factors are highly similar from an intensity perspective across the project life
cycle?
A) Client Interest and Creativity
C) Resources and Project Stake
D) Project Stake and Uncertainty
Answer: B
Diff: 1
54) The amount of corporate investment is typically at its lowest in the:

B) Planning phase.
C) Execution phase.
Answer: A
Diff: 1
16
55) The amount of corporate investment is typically at its highest in the:
B) Planning phase.
C) Execution phase.
Answer: D
Diff: 2
56) The degree of risk associated with the project is typically at its highest during the:
B) Planning phase.
C) Execution phase.
Answer: A
Diff: 1
57) The technical challenges that the project has to face are typically at their lowest during the:
B) Planning phase.
C) Execution phase.
Answer: D
Diff: 1
17
58) The commitment of financial, human, and technical resources is highest during the:
B) Planning phase.
C) Execution phase.
Answer: C
Diff: 2
59) The only component that does NOT exhibit a wave throughout the project life cycle is the:
A) Client interest.
B) Resources.
C) Creativity.
D) Uncertainty.
Answer: D
Diff: 2
60) Which of these effects exhibits an intensity level that is a nearly perfect sinusoid?
A) Client interest
B) Uncertainty
C) Creativity
D) Resources
Answer: A
Diff: 2
18
61) The initial goal and technical specifications of the project are developed during the planning
stage.
Answer: FALSE
Diff: 2
62) Client interest in a project is highest during the termination and conceptual phases.
Answer: TRUE
Diff: 2
63) Describe the activities that occur at each stage of a project.

Answer: Stages in a project's development are referred to as the project life cycle, which
consists of conceptualization, planning, execution, and termination. In the conceptualization
stage the scope of the work is determined, necessary resources are identified, and important
organizational stakeholders signed on. In the planning stage all detailed specifications,
schematics, schedules, and other plans are developed. Individual pieces of the project are broken
down, individual assignments are made, and the process for completion is delineated. During the
execution phase the system is developed or the product is created and fabricated. Termination
occurs when the completed project is transferred to the customer, the project's resources are
reassigned, and the project is formally closed out.
Diff: 1
19
64) Use the project life cycle and intensity level graph to describe your journey in your current
degree program. Provide the number of credit hours you have earned and the number remaining
in your program and briefly describe key events that show peaks or valleys in the five
components.
Answer: Examples will vary, but the student should construct the intensity level versus time plot
and show uncertainty, creativity, resources, project stake, and client interest waxing and waning
as he moves through the PLC.
Diff: 1
65) Where in the project life cycle are the intensity level of resources and client interest at their
highest? Why is this the case?
Answer: The intensity level of resources peaks during the execution phase of the project life
cycle. The actual work is performed during this phase, so the commitment of financial, human,
and technical resources peaks at this time. The level of enthusiasm or concern expressed by the
project's intended customer peaks in both the conceptualization and termination phases. The
client is initially very interested because they provide input on the goal and specifications of the
project. Project work moves out of the conceptual phase to a more internal mode and the client's
interest wanes until the project nears delivery. At this point the client's interest peaks again as
they prepare to receive the completed project and all the associated benefits.
Diff: 2
66) The most recent addition to the four criteria of project success is:
A) Time.
B) Cost.
C) Performance.
D) Client acceptance.
Answer: D
Diff: 1
Section: 1.5 Determinants of Project Success
LO: 1.5: Understand the concept of project "success," including various definitions of success,
as well as the alternative models of success.
20
67) The project success criteria that functions as a quality check is:
A) Time.
B) Cost.
C) Performance.
D) Client acceptance.
Answer: C
Diff: 1
68) Which of the following statements about project success criteria is BEST?
A) Project cost is an external performance measure.
B) Completion time is an internal performance measure.
C) Client acceptance is an internal performance measure.
D) Client acceptance is often referred to as conducting a "quality" check.
Answer: B
Diff: 2
69) A project has achieved success. Which of the following statements is another way of
expressing the same outcome?
A) The project achieved the dual constraint plus the two external conditions.
B) The project achieved the triple constraint plus the one internal condition.
C) The project achieved the triple constraint plus the one external condition.
D) The project achieved the dual constraint plus the two internal conditions.
Answer: C
Diff: 3
21
70) A design project is completed on time, under budget, to the customer's satisfaction, and in
adherence to the technical specifications agreed. The new product takes the market by storm and
everyone associated with the project receives a coveted gold star. Under the four dimensions of
project success model, the project still needs to show:
A) Future potential.
B) Business success.
C) Impact on the customer.
D) Efficiency.
Answer: A
Diff: 2
71) Some argue that the quadruple constraint is insufficient for determining the success of a
project. Instead, the quadruple constraint must be considered along with:
A) The project's potential for generating future opportunities.
B) The project's ability to harm competitors.
C) The project's risk in relation to its reward.
D) The project's efficiency as it approaches 100%.
Answer: A
Diff: 2
72) The dimension of project success that is realized first (chronologically) is:
D) Efficiency.
Answer: D
Diff: 2
22
73) The dimension of project success that is realized last (chronologically) is:
D) Efficiency.
Answer: A
Diff: 2
74) The dimension of project success that is measured by both an internal and external criterion
is:
D) Efficiency.
Answer: C
Diff: 3
75) In the Atkinson model of project success, a project's impact to the surrounding community
would be classified as:
A) An element of the iron triangle.
B) A stakeholder benefit.
C) An organizational benefit.
D) A strategic goal.
Answer: B
Diff: 3
23
76) In the Atkinson model of project success, stakeholder benefits NOT accrued by the
organization might include:
A) Improved effectiveness.
B) Improved efficiency.
C) Social and environmental impact.
D) Increased profits.
Answer: C
Diff: 3
77) The Atkinson model considers which of these benefits is being accrued by the organization if
a project is successful?
A) Information quality
B) Validity
C) Satisfied users
D) Increased profits
Answer: D
Diff: 3
78) All groups that are affected by a project are known by this name:
A) Ombudsmen.
B) Team members.
C) Minions.
D) Stakeholders.
Answer: D
Diff: 2
24
79) An information system project might be assessed by which of the following criteria?
A) Maintainability
B) Reduced waste
C) Time
D) Personal development
Answer: A
Diff: 2
80) The classic triple constraint standard for project performance is composed of time, cost, and
client acceptance.
Answer: FALSE
Diff: 2
81) The business success dimension of project success determines whether the project achieved
significant commercial success.
Answer: TRUE
Diff: 2
82) The Atkinson model for assessing project success gathers input from all of the project's
stakeholders.
Answer: TRUE
Diff: 2
25
83) Rank the determinants of project success from most important to least important and justify
your rankings.
Answer: Answers with regard to ranking may vary since, for example, circumstances may
dictate that time is an overriding concern at the expense of quality and cost. The determinants of
project success are: conformance to budget, schedule, performance specifications, and client
acceptance.
Time—Projects are constrained by a specified timeframe during which they must be completed;
they are not supposed to continue indefinitely.
Cost—Projects must meet budgeted allowances in order to use resources as efficiently as
possible.
Performance—Projects are developed in order to adhere to some initially determined technical
specifications. Performance measurement means determining whether the finished product
operates according to specifications.
Client acceptance—Projects are developed with customers in mind; their purpose is to satisfy
customers' needs. If the completed project meets all internal criteria but does not satisfy the
customer, then the project has not been a complete success.
Diff: 3
84) Discuss the internal and external measures of project success.

Answer: The determinants of project success are the internal measures of time, cost, and
performance and the external measure of client acceptance.
Time—Projects are constrained by a specified timeframe during which they must be completed;
they are not supposed to continue indefinitely.
Cost—Projects must meet budgeted allowances in order to use resources as efficiently as
possible.
Performance—Projects are developed in order to adhere to some initially determined technical
specifications. Performance measurement means determining whether the finished product
operates according to specifications.
Client acceptance—Projects are developed with customers in mind; their purpose is to satisfy
customers' needs. If the completed project meets all internal criteria but does not satisfy the
customer, then the project has not been a complete success.
Diff: 1
26
85) Describe the elements of the Atkinson model of project success.
Answer: The Atkinson model incorporates the input of all stakeholders in assessing project
success. Stakeholders are all groups that are affected by a project, for example, employees,
customers, end users, the community, suppliers, etc. The Atkinson model begins with the
traditional iron triangle of time, cost, and performance and adds considerations of the benefits
accrued by organizational end external stakeholders.
Diff: 2
86) One model of project success offered in the chapter looks beyond the current project into the
future. Comment on the elements of this model and their impact along the timeline from project
completion to well beyond this point in time.
Answer: This framework was proposed by Shenhar, Levy, and Dvir and contains in
chronological order, the elements of project efficiency, impact on the customer, business success,
and preparing for the future. The immediate measure of success is efficiency, that is, have the
project budget and schedule been achieved? More important, have the customer needs, technical
specifications been met? Next, has the project achieved the commercial success that was hoped
for? Finally, has the project opened new markets or new product lines, helped develop new
technologies, or developed new skills for the organization?
Diff: 2
87) ABC company compares the way they manage projects with the way rival NBC company
manages projects. ABC company is engaged in:
A) Corporate espionage
B) Ring level 0.
C) Competitive benchmarking.
D) Cutting edge practices.
Answer: C
Diff: 2
organizations.
27
88) Project management maturity models are NOT used to:
A) Compare practices against an industry standard.
B) Define a systematic route for improving project management practices.
C) Evaluate current project management practices.
D) Ascertain all stakeholders relevant to a project in the conceptualization phase.
Answer: D
Diff: 2
organizations.
89) A spider-web diagram is useful for:

A) Showing company performance on a number of criteria simultaneously.
B) Collecting data on how a competitor manages projects.
C) Identifying industry standards for project management maturity.
D) Coaching, evaluating, and auditing projects.
Answer: A
Diff: 1
organizations.
90) Maynard and Zed construct a spider-web diagram for their latest initiative at the pawn shop.
The rings of their spider web diagram show:
A) The dimensions or success factors that are most important to the pawn shop.
B) The scores achieved on each of the dimensions.
C) The competitive comparison among other pawn shop projects.
D) The relative importance of each of the dimensions or critical success factors.
Answer: B
Diff: 2
organizations.
28
91) The project maturity model developed by the Center for Business Practices would have
________ rings if a spider-web diagram were used.
A) three
B) four
C) five
D) six
Answer: C
Diff: 2
organizations.
92) The most basic level in Kerzner's project management maturity model is:
A) Common language.
B) Common processes.
C) Initial process.
D) Ad hoc.
Answer: A
Diff: 1
organizations.
93) Carnegie Mellon's SEI model, ESI International's project framework, and the Center for
Business Practices all call their highest level of maturity:
A) Continuous improvement.
B) Optimizing.
C) Ganbei.
D) Comprehensive.
Answer: B
Diff: 2
organizations.
29
94) The author's synthesis of all well-known maturity models states that moderate project
management maturity is characterized by:
A) Ad hoc processes.
B) Little support from upper management.
C) Project management training programs.
D) Active exploration of ways to improve project management.
Answer: C
Diff: 2
organizations.
95) The maturity models presented in this chapter all demonstrate that:
A) Project management maturity must have at least three levels.
B) Project management maturity tends to stagnate and then improve in a sudden burst to the next
level.
C) Project management maturity can be measured only imprecisely.
D) Project management maturity is an ongoing process based on continuous improvement.
Answer: D
Diff: 2
organizations.
96) Among the maturity models presented in this chapter, the one term that could be used to
characterize the lowest level of each is:
A) Ad hoc.
B) Ad nauseam.
C) Integrated.
D) Derivative.
Answer: A
Diff: 2
organizations.
30
97) What are project management maturity models used for?
Answer: Project management maturity models are used to allow organizations to benchmark the
best practices of successful project management firms. Project maturity models recognize that
different organizations are currently at different levels of sophistication in their best practices for
managing projects.
Diff: 2
organizations.
98) Describe the spider-web methodology for displaying project management maturity and
present any five components of project management practice that can be displayed using this
technique.
Answer: A spider-web diagram (or radar chart) derives its name from its visual similarity to a
spider-web, consisting of some number of spokes connected by concentric rings. The spokes
represent the components of project management practice that the organization chooses to
measure. The rings represent levels of achievement for each of the components.
Diff: 2
organizations.
99) Describe the project management characteristics of firms that reside at the lowest levels of
the ESI, SEI, Center for Business Practice, and Kerzner maturity models and characteristics of
firms that reside at the highest levels of these models.
Answer: The lowest level of each model is occupied by companies that have no clear sense of
project management. There is no common project management language within these companies
and management processes, if any exist, are ad hoc. Firms occupying the highest level of project
management maturity are project savvy; having progressed beyond simply applying project
management to processes. These firms actively explore ways to continuously improve project
management techniques and procedures.
Diff: 3
organizations.
31
100) What are the three levels of the generic project management maturity model and what are
the characteristics of a company at each level? Provide examples of organizations at each of
these levels and support your choices.
Answer: The lowest maturity level of the generic model is reserved for companies that have an
ad hoc approach to project management. There is no common language for project management
and little support for project workers and the projects. At the moderate maturity level, the
organization has defined practices, some training programs for project management and
organizational support dedicated to these efforts. At the high maturity level, the process of
project management is institutionalized and there are continuous improvement efforts underway
from one project to the next. Example organizations will vary.
Diff: 3
organizations.
101) Which statement regarding the Project Management Institute's Project Management Body
of Knowledge (PMBoK) is BEST?
A) The PMBoK consists of seven knowledge areas of project management skills and activities.
B) Each element of the iron triangle is represented by its own area.
C) Project risk management is part of the integration section.
D) The institute's position that a properly planned project will not require any changes precludes
the need for change control in the model.
Answer: B
Diff: 2
102) Which of the following employability skills is used to define and solve problems, make
decisions, or form judgments related to a particular situation or set of circumstances?
A) Critical thinking
B) Communication
C) Collaboration
D) Data literacy
Answer: A
Diff: 1
32
Project Management Achieving Competitive Advantage 5th Edition Pinto Test Bank
103) The employability skills referred to as data literacy is best defined as:
A) The ability to learn a concept and then appropriately apply the knowledge in another setting
to achieve a higher level of understanding.
B) The ability to define and solve problems, make decisions, or form judgments related to a
particular situation or set of circumstances.
C) The ability to access, assess, interpret, manipulate, summarize, and communicate data.
D) The ability to select and use appropriate technology to accomplish a given task.
Answer: C
Diff: 1
104) The ability to learn a concept and then appropriately apply that knowledge in another
setting to achieve a higher level of understanding is best described as critical thinking.
Answer: FALSE
Diff: 1
105) Describe how your mastery of project management and the concepts in this textbook will
enhance at least three of your employability skills.
Answer: Student responses will vary, but they should discuss how they plan to professionally
improve upon the employability skills outlined in the textbook, including communication,
critical thinking, collaboration, knowledge application and analysis, business ethics and social
responsibility, information technology application and computing skills, and data literacy.
Students should provide specific examples of either textbook elements, such as MS Project skills
for IT application and computing skills, or course assignment elements, such as presentations to
enhance communication skills, that they will utilize to develop their employability skills.
Diff: 2
AACSB: Reflective Thinking
33
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Project Management Achieving

Competitive Advantage 5th Edition

Project Management: Achieving Competitive Advantage, 5e (Pinto)

1) Low inflation is a trigger for improved project management skills because:

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6) Why are projects important?

10) The acronym PMBoK stands for:

12) There is no such thing as a project team:

15) Which of the following is NOT a project constraint?

18) A typical project stays within functional and organizational boundaries.

19) A project exists outside of the standard line organization.

21) What is a project?

25) The behavioral side of project management emphasizes:

27) Project management is a useful training ground for:

31) Which of the following is accomplished through project management?

33) Process management features ________ with respect to project management.

54) The amount of corporate investment is typically at its lowest in the:

63) Describe the activities that occur at each stage of a project.

84) Discuss the internal and external measures of project success.

89) A spider-web diagram is useful for:

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