Professional Documents
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The High-Conflict Couple
The High-Conflict Couple
Fruzzetti is a leader in work with high-conflict couples and families. This much-
awaited book provides an opportunity to learn his techniques and strategies, presented
in his unique teaching style that is so effective. The book is a must for every DBT
program as well as all those working within the field.
—Perry D. Hoffman, Ph.D., president of the National
Education Alliance for Borderline Personality Disorder,
New York
The High Conflict Couple performs a major public service. Fruzzetti’s approach
starts with an important principle: that dysregulated emotions are the core difficulty for
high-conflict couples. From this he provides step-by-step practical methods designed to
enhance acceptance, intimacy, and communication based on the latest research regarding
emotion regulation and his own vast experience in working with couples and families.
In essence, this is an excellent book, useful for both clinicians and couples regardless of
the severity of their difficulties.
—Thomas R. Lynch, Ph.D., associate professor in
the Departments of Psychiatry and Psychology and
Neuroscience and director of the Cognitive Behavior
Research and Treatment Program at Duke University
A warm and professional guide following in the tradition of acceptance and compas-
sion. A book on how to handle love and stay connected even in difficult circumstances.
We have waited for it!
—Anna Kåver, psychologist and author with
Karolinska Hospital, Stockholm, Sweden
the
high-conflict
couple
Dialectical Behavior Therapy
Guide to Finding Peace,
Intimacy & Validation
Foreword vii
Acknowledgments ix
6: Accurate Expression 71
vi The High-Conflict Couple
References 173
Foreword
Marsha M. Linehan, Ph.D.
Most people are lucky to have one real mentor in their lives. I have been
very fortunate to have had several. Relevant to this book, in particular, is
the inspiration I have received from my mentor, friend, and colleague
Marsha Linehan, whose development of dialectical behavior therapy
(DBT) is one of the truly innovative achievements in psychotherapy in
the past couple of decades. In addition, my former research advisor and
mentor Neil Jacobson, who died much too young in 1999, taught me a
great deal about couples therapy, couple interaction, and about research,
and inspired me to try new ideas and approaches to complex problems.
These are two people whose shoes I cannot hope to fill.
My friend and colleague Perry Hoffman has for years provided
support and friendship and has collaborated with me to adapt DBT to
work with families. Her tirelessness for alleviating suffering in families
continues to guide me. Many other colleagues and friends have contrib-
uted to my thinking about DBT and how to apply DBT to the problems
of couples and families, provided feedback about the ideas in this book,
given feedback about related papers or earlier drafts of the chapters in
this book, and/or provided helpful and ongoing encouragement. These
include, in particular, Linda Dimeff, Christine Foertsch, Anna Kåver,
x The High-Conflict Couple
Understanding Emotion
in Relationships
Why is it we sometimes say the nastiest things to the person we love the
most? How is it that seemingly simple negotiations sometimes end up
with partners screaming at each other? How do we end up snapping and
acting in ways we swore we would never do again? What makes people
who love each other sometimes get really anxious when approaching
each other, or leads us to avoid talking about important matters? And,
more importantly, how can we learn to stop long-standing patterns of
destructive conflict, develop the skills to manage our negative emotions
and destructive urges, and learn how to talk and listen in ways that lead
to understanding, validation, negotiation, and closeness? These are the
questions this book will address.
Everyone knows, minutes or hours after a nasty fight, that what we
said made things worse and got us less of what we wanted. Yet, some-
how we said it or did it anyway and may even have meant it at the
moment. But now, with emotional arousal back to normal, guilt, remorse,
regret, hurt, and grief set in. Maybe we will be able to apologize and turn
2 The High-Conflict Couple
things around, but the whole episode is likely to happen again and again.
Destructive conflict in couples corrodes relationships and makes both
partners miserable. The central idea in this book is that highly aroused,
negative emotion—dysregulated emotion—is the core problem for high-
conflict couples and that there are specific skills partners can learn to
manage their emotions effectively, which in turn makes effective commu-
nication (accurate expression followed by understanding and validation)
possible. With enough practice, conflict can be transformed into close-
ness and couples can achieve the closeness, friendship, intimacy, peace,
and support that brings us joy and reduces our suffering.
extent to which we are aware of our emotions, how we label them (and
whether we are accurate), and how we express them also profoundly
affect the process. And, finally, how others respond to us—particularly
people we are close to—shapes the direction of our emotion in very
important ways. Certain responses, such as understanding and validating
our experience, soothe our frayed emotional edges, but others, such as
criticizing or invalidating our experience, are like salt in an open wound
in our hearts.
Sensitivity
Some people are more emotionally sensitive than others, just as
some people have more sensitive hearing, more sensitive taste, and so on.
Understanding Emotion in Relationships 5
People with greater emotional sensitivity can sometimes tell what those
with less sensitivity are feeling before they know it themselves. This can
be unsettling in a conversation if not handled properly. People with high
emotional sensitivity seem to grasp intuitively how other people are
feeling, coping, and so on. Conversely, a person with low emotional
sensitivity can sometimes have a really hard time intuitively understanding
what another person is feeling. This person may need to have a lot more
explaining and more direct and specific requests in order to be emotionally
supportive and responsive. Low emotional sensitivity can leave a spouse or
partner feeling misunderstood or even lead to falsely (but understandably)
believing that the other person doesn’t care about him or her.
To make matters more complicated, people can be sensitive about
some topics or situations but not about others. These differences in over-
all emotional sensitivity result from ordinary developmental processes,
the way conflict situations were handled by parents during childhood, as
well as from the basic temperament with which you were born. But more
specific sensitivities can develop in any relationship. Many couples have
theme fights or topics about which one or both partners tend to be
sensitive. Similarly, one partner may have high sensitivity left over from a
previous relationship or from the current relationship about things that
happened even years ago. Understanding each other’s sensitivities can
help couples learn how to communicate more effectively, and trying to
increase or decrease your own sensitivity can also promote more effective
interactions. Chapters 2, 3, and 7 cover this topic in greater depth.
Reactivity
Regardless of how sensitive any of us may be, when we do notice
something that is emotionally relevant, our reaction may be small or
large. Big reactions are often louder, more rapidly and intensely
expressed, and are accompanied by higher emotional arousal. Thus, big
reactions (high reactivity) can communicate more clearly what a person is
feeling, but also can result in the person sometimes reacting too quickly,
getting upset or even dysregulated before all the information has become
available. This can sometimes be counterproductive, of course: if reactiv-
ity had been lower, the person’s response might have been quite different
and more productive. Conversely, small reactions—often quieter, slower,
and less intensely expressed—allow time to understand the whole picture
but may not effectively communicate how important something is or
what someone is feeling, easily resulting in misunderstanding. Learning to
6 The High-Conflict Couple
regulate reactivity (more intense and rapid expression or less intense and
rapid expression) is an important part in learning to manage our own
emotions, which this book will focus on.
Emotion Vulnerability
(high sensitivity and reactivity,
slow return to equilibrium)
Heightened Negative
Emotional Arousal
Figure 1
For example, you might want to spend more time with your mate
and be disappointed that he or she will be coming home late today. But,
your negative arousal is the only thing you notice; you pay attention to
that and have urges to escape from the situation, either by withdrawing
or by pushing the other away emotionally. You become judgmental
(“what a jerk”), which jacks up your emotion further. Then, instead of
accurately expressing your disappointment, and also saying that you’re
longing for more closeness and time together (accurate expression), you
criticize your partner for being selfish or just roll your eyes and show
dismay or even contempt.
Emotion Vulnerability
Heightened Negative
Emotional Arousal
Judgments and
Inaccurate Expression
Misunderstanding
and Conflict
Figure 2
Understanding Emotion in Relationships 9
each other in other situations. In fact, being able to explore the conflict
can bring couples closer, increasing mutual understanding and smoothing
out bumps in the relationship. Clearly, both partners must be able to
regulate their emotion, and must be aware of their wants, preferences,
emotions, opinions, and what they like and don’t like. Because their
emotions are regulated, they are able to express these things accurately
and nonaggressively and are able to listen and respond nondefensively,
with empathy and validation.
upset and cross the line into ineffective behavior, or stop describing what
he or she wants accurately, stop listening with empathy, and so forth.
Sometimes the damage is minor, sometimes it is major.
Engage-Distance Pattern
Unlike the other patterns, in the engage-distance pattern, there is an
imbalance between the partners: one moves one way; the other goes in a
different direction. That is, one person wants to discuss or pursue a topic
and be together, but the other person, at least in that moment, does not
want to discuss a topic further or perhaps even be together and instead
seeks some alone time. What makes this pattern particularly tricky is that
the engager or distancer can start out doing so in either an effective,
constructive way or a more destructive, aversive, or avoidant way, but
regardless, the pattern ends up being a disaster (Fruzzetti and Jacobson
1990).
For example, if Sally had a difficult day at work, she may want to
talk with Ron about it. For example, she might say, “Oh, what a day I’ve
had!” But, at that moment, Ron might be involved with something else,
and therefore he may not notice that Sally really wants to talk and get
some emotional support. His response, “Hi, Sweetheart … I’ve been
trying to get this Internet connection to work … but it’s not cooperat-
ing,” is quite invalidating to Sally, and her arousal goes up. As her
arousal goes up, her focus shifts from what she really wants (support
from her husband, to be listened to and feel close to him) to her own
arousal, which was already elevated due to problems she had during the
day (emotional vulnerability). Then, she tells Ron, “Never mind,” in a
slightly nasty tone. Ron, still a little oblivious, takes the “never mind”
content seriously and feels a relieved: Sally is irritated, and it’s difficult
and often unpleasant to talk with her when she’s irritable. So, he cheer-
fully says “Okay” and goes back to what he was doing. Sally goes to the
other room and starts stewing in the negative arousal that resulted from
this additional “failure” on Ron’s part to be responsive. She starts feeling
overwhelmed with emotion (her original emotion plus hurt, sadness,
shame, and anger), negative appraisals (“he really doesn’t care about
me”), judgments about Ron (“he’s so selfish”), and/or judgments about
herself (“it’s my own fault; I’m such a jerk for thinking he’d be inter-
ested”). A few minutes later, now dysregulated, she yells at Ron, “I don’t
even know why I stay married to you” or “I don’t even know why you
stay married to me.” Ron now reacts defensively (his own arousal just
12 The High-Conflict Couple
shot up), saying something like, “Why would I want to talk with you?
You’re acting like a crazy person! All I’ve been doing is trying to fix the
damn computer, and you’re acting like I committed murder or some-
thing!” Both partners feel let down by the other and will have increased
sensitivity going into the next conflict situation. There are many ways this
pattern can develop, but escalated negative emotions are always at the
core of this destructive pattern.
book is intended as a guide for practice even more than a guide to under-
standing. The benefits you accrue from this book will very likely reflect
how much you practice the various exercises and skills provided.
Although it’s fine to read ahead, you might consider practicing the mate-
rial in each section before moving on to the next section. For example,
you might spend a week or more on a chapter before moving on to the
next chapter. In summary: practice, practice, practice!
Chapter 2
Accepting Yourself
and Your Partner
Couple interaction has often been compared to a dance: When the music
flows, the timing is right, and partners know their own steps and are
aware of the other’s steps, it can be magical. But, when anything is off,
partners begin to step on each other’s toes and the activity is anything
but fun (and can in fact be very painful). The painful outcome then
inhibits dancing to subsequent tunes. Being an effective partner, in danc-
ing or in other ways, requires practice and skill. Being an effective couple
or team requires practice together. And, just as in dancing, a partner
needs to be both an individual, doing his or her part, and an integral part
of the couple. In fact, when partners are very skillful, part of the fun is
letting go of self-awareness and instead participating in the joint or
collaborative activity. This can be true in conversation, on a walk, or
while making love.
Basic communication has two fundamental parts: one person talks;
the other listens, understands, and responds. Then, at various times,
partners change roles. It sounds simple, but as discussed in chapter 1,
16 The High-Conflict Couple
negative emotions get in the way of this seemingly simple two-step. One
of the first places where communication breaks down is when we make it
more complicated in our minds, increase our emotional arousal, and then
go on to rationalize how reasonable it is to treat the other person badly.
Acting skillfully requires an awareness, or mindfulness, of ourselves (our
wants, thoughts, sensations, emotions), mindfulness of the other person
(his or her wants, thoughts, sensations, emotions), and finally mind-
fulness of how we are connected to each other (our interaction). Mindful-
ness primarily involves awareness, and as a skill, it means learning to pay
attention to things that matter to us most, and using that awareness to
direct our actions (Bishop et al. 2004; Brown and Ryan 2003; Fruzzetti
and Iverson 2004). This chapter will explore all three of these facets of
mindfulness: our self, our partner, and our joint interaction or dance
together, starting with how infinitely connected we are to our partners.
High emotional arousal, remember, reduces our thinking and recall skills,
so this lack of awareness in conflict situations is not as silly as it may
sound. Yet, it may be very important.
Notice your level of emotional arousal right now. If it is low or
moderate, notice how you feel toward your partner, your commitment to
your relationship, and notice what you want out of your relationship. If
your goals include having a loving relationship, notice just that. Now, ask
yourself, what if you had been able to recall these loving intentions, these
desires, just seconds before the last time you snapped at your partner?
What if, at that moment, you were truly aware that this is a person you
love and who loves you, and that how you treat him or her would go a
long way toward determining whether you get what you want in your
relationship? Would it have been so easy to say the nasty thing? Probably
not.
Think about Sally and Ron from chapter 1. What if Sally had been
able to remember her actual relationship goals before yelling at Ron? Did
being nasty help her get the closeness she wanted? Might remembering
her goals have inhibited her from attacking Ron? What if Ron had
remembered that he loved Sally and that he wants a happy partner and
closeness with her? Could he so easily have dismissed her needs? Just
being able to remember the simple truism that “what you do affects what
you get” can make a huge difference. Because high arousal interferes with
thinking and memory, it is important for this awareness to be almost
automatic. To make this kind of mindfulness automatic, however,
requires a lot of practice.
PRACTICE
1. Notice how your voice tone affects the voice tone of the person you
speak to.
2. Change your voice tone and see how it changes the voice tone of the
other person (you may have to demonstrate the change a few times
before the other person matches you).
4. Notice that you are in the same boat together: you sail or sink
together. Every day remind yourself about how you are connected to
your partner: “Your happiness is my happiness, and your unhappi-
ness is my unhappiness. When I take care of your needs, I am also
taking care of my own. When I treat you with love and kindness, I
am taking care of myself also.”
5. Notice how your mood affects others around you, and vice versa.
(balanced reason and emotion) our actions are consistent with our wisest
goals, and are less reactive. Often, people suggest that logic and emotion
are opposite. However, in this view, they are simply different things.
Much as we would say that protein and carbohydrate are both necessary
parts of our diet but could be out of balance, we would say that logic and
emotion are both necessary parts of our experience and ourselves. There
is nothing illogical about emotions, and nothing unemotional about logic;
they are simply different systems. When we have sufficient amounts of
both, we can act wisely. Sometimes we think of this perspective as our
authentic or genuine self, and it reflects a kind of clarity and centeredness
about who we are, what is truly important to us, and what is in our
hearts.
Everyone has the capacity for such wisdom. You know what tem-
perature you like your bath or shower. You don’t need to scald yourself
or conduct an experiment with carefully calibrated thermometers to
know you like it warm, cool, or hot; your toe or elbow just “knows”
when it’s the way you like it. You know that your actions affect others,
and vice versa. And you know in your heart how truly committed you
are to your relationship. It is important to note that what is wise will be
different for different people: For some, four parts logic plus one part
emotion is what is needed in a given situation; for others, seven parts
emotion and two parts logic would be effective in the same situation.
Consequently, there is no such thing as being “too emotional” or “too
logical” if the one is balanced with the other sufficiently to get you
acting effectively in your life, neither reacting (not enough logic to
balance effectively) nor following rules blithely (not enough emotion to
balance effectively).
When your wise self “knows” that you want your relationship to
work, you are informed by both your investments in the relationship
(logic) and your attraction and love (emotion). If that is your wise self,
then when you have urges to hurt your partner, you are coming from
your hurt emotional self (out of balance), and when you tell yourself
that your partner “should” act in a certain way or he or she doesn’t love
you (ineffective rule), then you are coming from your logical self (also
out of balance). When acting from your wise perspective, your actions
are very likely to be effective: you are then most able to get what you
genuinely want without hurting others and without sacrificing your
self-respect.
The key skills to learn, of course, are how to recognize when you
are not in your wise mind and how to get back to it.
Accepting Yourself and Your Partner 21
PRACTICE
1. Practice just noticing your own experience, without judgment. You
can do this in the shower (just notice and describe how the water,
soap, and shampoo feel) or by simply noticing what it feels like to
breathe (the experience of the air entering through your nose, its
temperature, how it feels in your nose and throat, the experience of
Accepting Yourself and Your Partner 25
your lungs expanding and contracting, how the air feels as you
exhale). If you are tired, notice and describe the sensations. If you
are happy, notice where in your body the sensations are different,
how happiness manifests in your body, face, and muscles. Don’t try
to change your experience: just notice it, describe it, experience it.
start by slowing down, and reorienting your attention, using skills from
the earlier mindfulness practices. Be aware of your long-term goals and
notice your own experience. Continue to describe and allow your expe-
rience (sensations, emotions), without judgment, until you are more or
less at your emotional equilibrium point. Then, turn your attention to
your partner: describe his or her facial expression (where her eyebrows
are, how open his eyes are, how much tension you see in her cheeks,
whether his lips are open or closed); posture (position, direction she is
leaning, whether his shoulders appear tense or relaxed); hair (how long
it is, its color, where it sits or falls); attention (what she is paying atten-
tion to, how intensely involved he is). When you are simply noticing
and describing, you are also communicating that you accept and love
your partner.
Similarly, you can be mindful of what your partner is saying. This is
often more complicated, because our logical minds immediately respond
to another person’s words and we begin to interpret, evaluate and/or
judge. However, you can practice noticing what the other person is
saying, how he or she is saying it, and really try to describe what your
partner is communicating (what she thinks, what he feels, what she
wants, what he was doing).
Being mindful of another person while she or he is talking (active
listening with openness) can be a potent way to validate someone, which
will be discussed more in chapters 7 and 8. For now, it makes sense to
focus your practice of mindful listening to nonconflict situations. Subse-
quent chapters will cover how to use these skills in conflict situations.
PRACTICE
3. When you and your partner are discussing something that is positive
or neutral to both of you (not a conflict situation), practice mindful
listening: do not think about what you are going to say next; instead
listen for understanding. If your partner is not saying what he is feel-
ing, thinking, and wanting, ask. Focus all your energy on describing
what she or he wants or feels or thinks and on understanding these
things about your partner.
Chapter 3
automatic. Then, as you start to become out of control, this new auto-
matic behavior appears. In a way, commitment gives you self-control.
If you wanted to run a marathon, but you had never run more than
three kilometers, you couldn’t do it. No matter how much you wanted to
keep running, you would be unable to merely will your body to perform
in that situation. You would have to really want to run the marathon,
which would get you out of bed early every day for months to work out,
to practice. With enough commitment, you would engage in enough
practice so that when your body started to fade, you could keep on
running effectively (despite the pain).
But, even if you have the capacity to do a particular behavior that is
effective, you might still lack the motivation. Perhaps the old problem
reaction is there, too, competing with the new one. You might react
either way. In situations of high negative emotion, when it is harder to do
the new behavior, you are likely to think, “I don’t really care about that.”
In this emotional state, you fail to see the consequences of your actions.
So, getting to a balanced place in your mind, one in which you are
broadly aware of your real relationship goals and not just your painful
emotion, is important. Practicing now, so you can get there in situations
of duress, is essential.
If you learned to drive on the right-hand side of the street, and you
took a vacation in a country where they drive on the left, you would
know, on the one hand, that it is very dangerous to drive on the right
there. On the other hand, you probably would have strong urges to pull
to the right. How would you get yourself to drive safely? Through
commitment (remembering it really is safe, and practicing even though it
is difficult), plus mindfully observing your urges instead of giving in to
them or believing them (even when they scream at you), and you would
coach yourself through it.
PRACTICE
1. Focus on the consequences of continuing to fight. Notice the conse-
quences of attacking back. Of course, it is painful when your partner
verbally attacks you. Recognize that by responding in kind, you are
almost guaranteeing more volleys in your direction, the negative
cycle will continue, and you will find no peace.
PRACTICE
Practice imagining yourself stepping back when your partner is verbally
attacking you. Notice how you are acting according to your values, in a
way that is much more likely to result in you getting what you want and
your partner getting what she or he wants (love, closeness, understand-
ing). Try to feel a bit proud of your courageous act.
emotions going through the roof to the point where you had urges to
retaliate? We will call those things triggers because they trigger your
response.
PRACTICE
1. Identify as many triggers as you can for your impulsive reactions.
Write them down.
2. Come up with a list of things that you can do immediately, while
under verbal attack, to tolerate it without attacking back. What can
you say to yourself? What can you focus on? What would be dis-
tracting (from your urge to retaliate) or soothing (of your fraying
emotions)?
3. Now, practice putting these things together. Imagine the trigger and
then imagine that you provide the alternative, less hostile, and more
constructive response. Keep practicing.
school, but you managed to get up and go anyway? How about urges to
buy things you could not afford, run away rather than face a difficult task,
cheat on your taxes, steal something, lie about something to avoid some-
one’s anger or disappointment, or drive a car while intoxicated? What
other irresponsible or destructive urges have you had? Have you always
given in to these urges, or have you managed them and done what was
needed in those situations (at least sometimes) to make your life work?
Whatever you did to resist those kinds of urges are important skills
to use when resisting the urge to treat your partner badly and continue
the destructive conflict cycles you sometimes get in. Below are three
common strategies to help you respond without making things worse in a
difficult situation. You may have others that work as well.
in bed, especially when it is dark out and your sweetie is still there. You
might then notice that by not immediately taking the urge to stay in bed
too seriously (observing it rather than going with it), the urge is already
subsiding.
Interestingly, when we observe urges, they often lose their potency.
Perhaps you have noticed that sometimes an advertisement on the TV or
radio just screams at you, and you feel an urge to do what it’s saying
(“you must watch our show tonight at ten o’clock” or “you are not being
a good parent if you don’t buy our product”). However, as soon as you
notice (observe, remember) that the advertisement was developed to get
you to spend your money on a product, the immediacy of the urge falls
away. Maybe you will, maybe you won’t. You can decide rather than
react. Observing behaviors is a very powerful way to let some of the
emotionality out of our reactions, and urges are nothing if not reactions.
PRACTICE
1. Practice visualizing the positive and negative consequences of both
your old, automatic negative response to your partner’s triggers and
your new, more neutral or constructive responses.
2. Practice observing your urges in a variety of daily situations. How do
you ride them out? Identify what typically works for you and figure
out how to use that strategy when in a high-conflict situation with
your partner.
Chapter 4
When couples have a lot of conflict, closeness wanes and partners begin
to avoid doing things together. And, even when they do things together
physically, they often are not “together” emotionally, but rather are on
red alert for signs of impending conflict, hypervigilant to anything the
other does that might signal dislike, disapproval, or further distance. Or,
they simply ignore each other, turn inwards, and engage the world alone,
even if their partner is sitting across the table or lying next to them in
bed. In this chapter, the focus will be on finding ways to bring your
attention to these moments when you are physically together, letting go
of negative emotions and negative thinking, letting your guard down, and
being together when you are together.
40 The High-Conflict Couple
partner, your love for each other, and of shared experiences you have
enjoyed. These might be photos from fun activities, your wedding or
honeymoon, or photos of your partner with one or more of your
children. Or, it might include ticket stubs from fun events you attended
together, stubs from boarding passes from an airplane, train, or boat trip,
a lock of your partner’s hair, a picture of him or her as a child, a piece of
jewelry that he or she gave you (for example, your wedding ring), a
fortune from a fortune cookie that you shared, a box top from her or his
favorite cereal, a birthday card from your partner, a letter, e-mail, or
post-it note in which your partner told you that she/he loved you (or
why), or anything else that evokes love and the commitment to making
that feeling paramount instead of fear, hurt, and anger.
Just as with the relationship spot described above, this relationship
reminder scrapbook or box needs practice and attention. Remember that
it only has one purpose, to help orient you toward balance and effective-
ness. If you spend a few minutes regularly, even daily, practicing being
mindful of your partner while looking through it, the relationship
reminder will become even more potent at evoking warm and loving
feelings and the commitment to staying mindful, in the moment, and not
escalating negatively. Over time, this set of relationship-oriented keep-
sakes will become effective at helping you get to your heart, your true
self, about your partner and what you want in your relationship.
Alternatively, you could use your aid quite purposely for a few
minutes just prior to going into a difficult situation. If you know that you
have to discuss who will pick the kids up at noon on a workday, and you
have had many arguments and lots of negative emotion about this topic
before, you might go to your spot or find your reminder and use it to
shine the light of mindful awareness on your commitment to working
things out, your feelings of love for your partner, and the knowledge that
even in conflict, your partner loves you. Then, with balanced emotion,
you can have the conversation you need to have, starting from a balanced
place and not overwhelmed by prior negative conditioning.
PRACTICE
1. Create a relationship scrapbook, box, or album (or related aid) as
described above, and spend focused time with it daily.
2. Alternatively, pick a “recharging” spot for relationship mindfulness,
as described above, and practice daily.
PRACTICE
1. Make a list of the things that you do to relax, to escape the pressures
of your day. Evaluate the list critically. Are you using these diver-
sions successfully or abusing them? Are they helping you to fully
experience your life, or distracting you away from your life? For any
that are interfering in your ability to be aware and present in your
life, commit to reducing your use of those activities or habits. Try to
be more mindful and use diversions to enhance your life, not escape
from it.
Being “Together” When You Are Together 45
2. The next time you are eating a meal with your partner, take a few
seconds every few minutes to notice that your partner is there,
eating, sitting, being together with you.
3. If you fall asleep after your partner or wake up before he or she
does, take a few seconds to notice that you are in bed together,
sharing the same bed, same blankets, and each other’s heat. Just
notice how it feels to be lying and sleeping together (even if you are
not touching each other in any way) rather than sleeping alone in the
same bed.
4. When you both are doing things around the house (doing chores,
getting ready for your day in the morning, getting ready for bed,
reading the newspaper), take a few seconds to be aware of your
partner; notice what she or he is doing and that you are together in
your life.
5. Think of another opportunity to practice being more mindful of
your partner. When do you typically fail to notice your partner?
Practice this exercise (being aware of or describing your partner)
during these moments.
your partner has about you), just catch yourself and redirect your atten-
tion back to noticing what is actually present, what he or she literally is
doing. Just notice and describe. Just this enhanced awareness, along with
not being critical or judgmental, is wonderful practice and brings you
closer to being actively together.
Being actively together means occupying the same emotional space,
letting your judgments and criticisms go (at least temporarily), and allow-
ing yourself to appreciate or enjoy each other’s company. There is no
need to put pressure on yourself or each other to do or say anything.
You simply do whatever you are doing but simultaneously make sure that
some of what you are aware of is your partner being there with you,
living his or her life with you, at least physically.
Of course, if your partner is willing to practice this skill too, there
may be times when each of you is quietly aware of the other: you will be
secretly appreciating your partner while your partner secretly appreciates
you. Imagine how lovely this could be, even if you were not even to
acknowledge it out loud. Being together when you are together reduces
loneliness and soothes our emotions, leaving us less negative and less
reactive when somebody decides to talk!
Conflict Situations
In conflict situations, the default mode of operating leaves us ready
to fight, ready for the other person to misstep, ready to criticize or be
criticized, or, occasionally, even ready to give up and disregard what we
want in order to avoid conflict (but then hang on to lingering resentment
that the other person got her or his way). This is not being together.
48 The High-Conflict Couple
notice that you bring apprehension to the situation, which your partner
can probably feel or see (even if he or she is not fully aware of or does
not acknowledge this). Take a deep breath and recognize that the sit-
uation will go better if it is allowed to be unfettered from the previous
conflict. Let your worries go. The worst thing that can happen is that you
will have another argument (not pleasant, but not uncommon), and
chances of this are decreased, not increased, by letting go of your appre-
hension and just being in this moment, here and now.
Warren and Keisha just had another dinner party, but now each has
read this chapter. As Warren starts to clear the table and bring dirty
dishes into the kitchen, he is flooded with apprehension and with
thoughts that Keisha “probably will leave most of the work for me. It’s
not fair.” But, he catches himself, realizing that Keisha is actually clearing
the table, too. He decides to try to be present and let the past go for
now. He notices that Keisha looks tired. Yet she is scooping up dishes
and cups and taking them to the kitchen. He remembers that she made
most of the dinner while he was pouring drinks and hanging out with
their friends as they arrived. He appreciates the lovely dinner Keisha
prepared. He appreciates that even though she is tired, she is cleaning up.
Even though he may be cleaning up more quickly, he realizes she is
probably more tired than he is. He notices how nice she looks, that in
fact he finds her very attractive. He is able to smile at her as she comes
back into the dining room for more dirty dishes. He notices that she
smiles back and seems relaxed and glad to be with him.
After their friends left, Keisha had an urge to go to the bathroom
for a while to avoid trying to clean up together. It was not that she
minded cleaning up. No, the issue was that they frequently have had
arguments in these situations, and she was tired and wanted to avoid
having another argument. She started thinking, “I always have to do
these chores, and I resent it. I made dinner while Warren did nothing but
have fun, so I should be able to sit and relax now.” But then she remem-
bered that they both had pledged to work on noticing each other, slow-
ing down, and “being together” when they are together. So she decided
to try to just notice Warren and work on the chore together. Then she
remembered that, in fact, he had vacuumed the living room at the last
minute before their friends arrived (it looked so nice) and had served
drinks and hors d’oeuvres while she was making dinner. She noticed that
he was cleaning up and at first seemed a little grumpy or maybe on edge.
But she kept noticing that he was energetically moving back and forth
between the kitchen and dining room, efficiently carrying lots of dirty
50 The High-Conflict Couple
dishes into the kitchen, putting them in hot soapy water, and then com-
ing back for more. After a few trips, he seemed more relaxed. She kept
working, too, and felt closer to him as she noticed they were working as a
team. Neither of them said anything. But, she just melted inside when he
smiled at her as she left the kitchen and returned to the dining room, and
she beamed back at him, feeling much less apprehensive and, in fact,
much closer to him than she had all evening.
As you begin to engage in an activity together, keep your attention
in the present. What are you doing? What is your partner doing? Stay
descriptive, immediately letting go of judgments, analysis, or other think-
ing. Stay focused: Keep your attention on the task itself or on noticing
each other engaging in the task, without any evaluation of yourself or
your partner. Notice any warm feelings. If you do notice negative feelings
or find yourself drifting into judgments and criticisms or worry thoughts,
simply bring your attention back to noticing and describing yourself,
noticing and describing your partner, and noticing and describing the
activity in which you are both involved. Repeat as necessary!
This exercise is extremely difficult, but it allows you to engage in a
joint activity with less escalation, less chance of acrimony, and a greater
chance of being together in your interaction. This is also a skill that you
can practice in your imagination. Rehearse noticing and describing in
your mind before the activity, so you are primed when you actually start.
Of course, you can combine this skill with the relationship mindfulness
aids discussed earlier (relationship spot or relationship reminder). Later
chapters will discuss applying these principles to conversations and more
extensive interactions and negotiations.
PRACTICE
them or suppress them, and don’t think about them. Just feel them, enjoy
them, notice them, and participate in the feelings and the activity. Repeat
as often as you can! We will revisit this issue again in chapter 5 when we
look at reinvigorating your relationship, and again in chapter 11 when we
focus on closeness and intimacy, but now is the time to get started
practicing this “being together” skill.
PRACTICE
1. Monitor your positive feelings during the course of the day. Start
with all of the positive feelings you might have, in any situation, not
just those that have something to do with your partner. Try to notice
your experience, and in particular notice if you are holding back
from fully experiencing any positive feelings. If you are holding
back, try to let go and just feel what you feel more fully. Allow
yourself just to “be” in the experience, neither trying to hold on to it
nor trying to push it down or minimize it.
2. Now focus on monitoring your positive feelings toward your partner
over the course of the day, even when you are not together. Again,
simply notice warm or positive feelings when they occur and try to
allow them to develop fully, neither intentionally trying to make
them bigger than they actually are nor trying to minimize them.
3. Over the course of the day, while you are not with your partner, try
to recall something that you love or value about your partner, and
Being “Together” When You Are Together 53
Reactivating Your
Relationship
Early in your relationship, chances are that you did things together that
were really enjoyable. These may have been activities that you would have
enjoyed doing with anybody, or maybe they were things you did that
were special because you did them together. However, as conflict grew
and tension mounted, you may have stopped doing these fun activities;
indeed, maybe you have stopped or curtailed many activities together.
The pleasant, fun, close times that resulted from shared activities became
fewer and farther between, and you have lost some energy and enthu-
siasm for each other. Maybe it has even seemed like your relationship is
withering away. The purpose of this chapter is to help you start to reac-
tivate and reinvigorate your relationship, doing more things and spending
more time together, helping your relationship to thrive again. This chapter
also will focus on how to better appreciate the time you spend apart by
sharing your independent experiences with each other. And, it will focus
on how to reactivate your relationship by doing more loving, caring, and
considerate things for your partner, without any strings attached.
56 The High-Conflict Couple
PRACTICE
1. Make your activity list. Generate a lot of ideas together, or, each of
you can come up with a list and then put them together. Keep the
list fresh.
2. Get active! Pick something from the list and do it together in the
next few days. Stay mindful and enjoy your time together. Do some-
thing fun together at least every week, and consider getting your
relationship moving even more often. Write down times to do things
together on your calendar, either specific things you know you will
do together or blocks of time that you will use (you can be sponta-
neous on those days).
3. Plan now for a slightly bigger activity (not necessarily costing a lot of
money but one that requires some advance planning). Do the plan-
ning and preparations today or tomorrow.
60 The High-Conflict Couple
As you both come out of your shell, you can, of course, discuss
these things. But before you engage in much discussion, make sure that
you are feeling open, curious, and supportive of the other’s point of
view, even if you have a different interest or point of view.
PRACTICE
1. Agree to be more open with your partner about what you think
about, what goes on in your head, and agree to be interested in what
your partner thinks about.
2. Practice telling your partner about your thoughts and your life in
your head, just one or two ideas at a time.
3. Encourage your partner to share these kinds of things with you, and
simply listen and show interest.
PRACTICE
1. Make an effort to share your values, your spiritual side, with your
partner.
3. Listen with respect when your partner tells you about his or her
spirituality or values. For now, it is important not to disagree or
challenge those thoughts; just focus on knowing what she or he
thinks and feels and what his or her values are. There will be oppor-
tunities for further explanation, disagreement, and exchanges later.
Sexual Dysfunction
Many couples have problems with sexual dysfunction. Some
women have vaginal pain during penetration (vaginismus) or have trouble
achieving an orgasm (orgasmic dysfunction), and some men have trouble
either getting or maintaining an erection (erectile dysfunction) or may
regularly ejaculate upon penetration or too quickly thereafter for inter-
course to be satisfying for one or both partners (premature ejaculation).
Addressing these kinds of problems is beyond the scope of this book.
But, fortunately, effective treatments are available for them. If you expe-
rience any of these problems, you should see your physician or an expert
in sexual dysfunction (such as a psychologist, certified sex therapist, or
marital/couples therapist) for a thorough evaluation and to learn about
treatment options.
64 The High-Conflict Couple
PRACTICE
2. Talk about sexual desires you have about your partner with your
partner.
3. Set time aside to be sexual. You can plan what you are going to do
or not do, or be spontaneous. But allow yourself to engage in what-
ever sexual activity you choose in an intense and mindful way, enjoy-
ing it fully, not distracted by worries or evaluation: stay in the
activity, in the sensation, in the moment.
4. Initiate more sexual activities of any kind. You can plan this in
advance (set time aside or create a desirable mood) or do this spon-
taneously. Notice your attraction, your desire, the sensations, and
stay mindful of them. Notice your partner and his or her reactions,
how he or she responds to your initiation.
2. Partners who have interests and activities apart from each other
can bring their experiences back to their relationship and share
them with each other, enriching each person’s understanding
and appreciation of the other.
The final thing you need to do is talk about what you do apart from
each other. Doing so builds trust and minimizes the chances that either
of you will feel left out. Second, talking about these activities provides
opportunities to support each other’s activities. And, perhaps most
importantly, talking about what you do and what you like and don’t like
about it, sharing your enthusiasm, and describing the things you notice
and experience actually allows doing things apart to bring you closer. You
learn more about what your partner likes and what motivates him or her,
and you can be stimulated by your partner’s growth, interests, and
engagement in things that you might not be interested in for yourself or
maybe don’t have time to do.
PRACTICE
1. You and your partner each make a list of independent activities that
you might like to do that would likely be enjoyable (alone or with
friends) and share the lists with each other.
2. Discuss the idea of balance, and slowly add one or two independent
activities to your weekly schedule. Engage in these activities fully,
and enjoy them!
3. Be sure to discuss your experiences afterwards with each other.
During these discussions (which can be brief), be sure to disclose a
lot about what made the activity enjoyable or why it was important
to you, and be sure to support your partner’s activities.
know,” or to be sitting reading and have your partner ask if you would
like a hot or cold drink and then bring it to you.
These kinds of small, considerate, and affectionate gestures build
goodwill and often inspire reciprocal kinds of thoughtful actions. The
idea, however, is to do something small and nice just because you want to,
not because you will receive something nice in return. Thus, there should
be no strings attached, and you most definitely should not keep score. If
you don’t feel like doing something nice, that’s okay. But, consider being
considerate.
You can do this formally by making a list of things and doing
something from the list each day, or informally, by simply pushing your-
self (and remembering) to do something thoughtful or considerate more
spontaneously. The reward includes knowing that you are working on
being a good partner, and you can be sure that your partner will feel the
effects of your efforts, whether it seems like he or she notices or not.
What can you do? Consider anything that expresses affection,
shows appreciation toward your partner, or anything that is considerate
and contributes toward improving a moment in your partner’s day. Smile.
Give a back or foot rub. Make your partner toast in the morning while
you are making some for yourself. Leave a note on the kitchen counter
that says “looking forward to seeing you tonight,” or do a chore that the
other usually does (or nobody usually does). There is no need to buy
anything or do anything out of the ordinary. These are simply small,
considerate, caring expressions.
Of course, if you notice your partner doing considerate things for
you, be sure to be mindful of this. You might want to say “thank you,”
but more importantly, be sure to take a moment and enjoy the consider-
ation, the affection. Taking a moment to experience and enjoy your part-
ner’s efforts to be close to you will loop back and make a difference to
him or her. In the same way, putting the effort out to express love and
caring and consideration for your partner will have an important effect
on him or her.
PRACTICE
2. Commit to doing at least one of these things every day, and practice
it in your mind at first. Imagine doing these things even if you are
unhappy with your partner at that moment. To help motivate you,
focus on your affection for your partner.
3. Do one thing each day and do it from your heart, from a place of
caring, not because you are supposed to. Appreciate your own
skillfulness in doing this.
Chapter 6
Accurate Expression
Easier to Understand
and Easier to Validate
Figure 3
This chapter will focus on the first step in the couple two-step,
accurate expression, and chapters 7 and 8 will focus on the second step,
validation. These two steps will be expanded in later chapters into more
elaborate forms designed to satisfy you and your partner in a variety of
ways.
Emotion Vulnerability
Heightened Emotional
Arousal
Inaccurate Expression
Misunderstanding
and Invalidation
Figure 4
Accurate Expression 75
PRACTICE
1. Practice noticing what you bring to your interactions. Try to notice
whether your facial expression and body posture reflect your real,
primary emotions.
have low or moderate arousal and again when you are very upset.
Don’t judge yourself, just notice.
6. Practice mindfulness every time you use the bathroom for a few
days. What do you notice? Consider committing to doing this
regularly.
about communicating what you notice: how you feel, what you want, or
that you’re not sure yet.
The next section will help you sort out further the wheat from the
chaff, accurately identifying what your emotions and desires are generally,
and avoiding common pitfalls, the things that lead us to misidentify
and/or communicate inaccurately our true feelings and wants.
likely will not get the closeness that she longs for. Instead, she will get
conflict and distance. Accurate expression for Tiffany requires her to let
go of judgments and notice and describe her primary emotions. Then,
when she says, “Mark, I’m so glad you are home. I really missed you
while you were working late!” it will come across as genuine. Mark will
feel loved and be happy to be home (and may even want to come home
earlier in the future). Furthermore, if Tiffany really wants Mark to make
an effort to work late less often, she can bring this up in a way that he
can hear, in a way that is accurate. She is asking because she misses him
and wants more closeness, not because she is angry or because he is
doing something “wrong.” The possibilities for negotiation (see chapter
10) are improved greatly.
There are many situations in which we quickly react to our initial
emotion or our initial desire, and we end up stuck in secondary emotions,
forgetting our primary, genuine emotions and desires. All kinds of
thoughts trigger emotions, but we often then think the emotions are in
response to the situation rather than to our interpretation or thoughts
about the situation. For example, Ruth was often preoccupied with the
kids and with work. She was frequently quite stressed about having a lot
of responsibilities. Richard was less preoccupied with those things, and
just longed for a bit more closeness with Ruth. They used to spend more
time together; Ruth used to have more energy and seemed to show more
enthusiasm for Richard. Ruth was still very committed to Richard and
also wanted to be close to him; she just didn’t show it as much.
Richard’s longing, his desire for more time together, more affection,
and so on, really was his primary emotion. But, he sometimes had the
thought that Ruth was losing interest in him, getting bored, or no longer
loved him as much. With these thoughts, of course, fear crept in.
Although his fear was not really justified by the reality of the situation, it
was still quite painful, and was associated with a lot of painful negative
arousal. Richard then started, in his mind, to criticize or judge Ruth about
any little thing, which led to anger. For example, if Ruth spent time with
one of the kids in the evening, Richard might think “she’d rather avoid
spending time with me” and then nitpick her activities, telling himself
that “she’s just coddling that kid, she should know better” or that “she
should have more patience with the kids” or other judgments. Of course,
these judgments led to further anger and distance. Then Richard would
verbally attack Ruth. Making an angry face, he would say “you need to
spend more time with the kids and have more patience” or, on another
occasion, “you spend too much time with them; you coddle them too
Accurate Expression 79
your partner, you will usually fuel dislike and anger. Similarly, if you feel
angry, the thoughts that your brain produces under that kind of emo-
tional arousal will often be judgmental. See for yourself: Think about
something a friend or family member did that really wasn’t a big deal.
Now, be judgmental about what the person did (notice how it was kind
of stupid, that she or he should have known better, that it was wrong to
do that, and so on). What do you notice? You probably started to get
angry, especially if you bought in to the judgments. The reverse is also
true. The next time you find yourself feeling angry, notice what kind of
thoughts you are having. Are they laced with judgments? If so, try using
the technique covered in chapter 2 of describing the situation and your sen-
sations and primary emotional responses. What happens to your anger?
Just as importantly, think about how it feels when someone else is
judgmental toward you. How do you feel? How do you react? Being
judgmental about someone you love is very hurtful to them and corrosive
to your relationship.
The issue here is not that you should never be judgmental or angry.
Instead, the issue is the extent to which being judgmental interferes with
your genuine reactions, interferes with getting what you genuinely want,
and interferes with your relationship with your spouse or partner.
Fortunately, the antidote to being judgmental and to relationship
and individual suffering is being descriptive. The good news is that this
same skill, being descriptive, is also the way to express yourself accu-
rately. Review chapter 2 if you want more practice developing this skill.
PRACTICE
1. Try to notice when you are getting angry. Is anger really justified in
this situation? Is it really the only emotion you have? What other
emotion might you be missing (sadness, disappointment, anxiety)?
2. If you are angry, notice if you have been judgmental in your mind or
just said something judgmental. If so, try to let go of the judgments
and notice what other emotions you might be feeling. Notice the
situation and describe your reaction (of course, it is legitimate to be
upset or not like something; the idea is to let go of the toxicity of the
judgments).
Accurate Expression 81
negotiate. For example, he might say, “Sure, honey. But I was really also
hoping to spend some time together. So, if you go out with your sister
for the afternoon, when could we have some time together?” Ruth, now
understanding Richard’s true goals and desires, is much more likely to try
to accommodate him.
PRACTICE
1. Practice rating how important something is to you before you ask
your partner to do it. Maybe use a 0 to 100 scale, in which 0 is not
important at all and 100 is the most important thing to come up in
the past year.
2. Notice how you express your wants and desires. Can your partner
tell from your expression that what you want is low in importance?
High?
Emotional Goals
When we want to feel better, want our partner to understand us,
want to receive support, validation, or soothing, we have primarily
emotional goals. A great deal of communication in couple relationships
actually is intended to achieve something emotional. However, it is very
common, especially in distressed relationships, not to express these
goals clearly. In relationships that have a lot of conflict, partners often
feel vulnerable when they really want soothing or support. The prospect
of failing to get desired support only increases those feelings of vulner-
ability, which makes it hard to ask clearly. Unfortunately, not expressing
your goal clearly means it is very unlikely that you will get what you
want.
There are two main strategies you can use to get emotional goals
met. One is directly clarifying what you want out of the interaction.
Above, Carla could have said, “I want to talk about my day, and all I
really want is for you to listen and be supportive.” The other is describ-
ing the situation, focusing on your feelings (Carla also could have said,
“When Judy gave Alice the credit for my work, I really felt demoralized
and hurt”). Although it may feel awkward or more vulnerable to tell your
partner what you want in that moment, it really just makes good sense.
When we go to a restaurant, we don’t say to the waiter, “I’m hungry.”
We have to say what we want, or we can’t expect to get it very often by
chance.
86 The High-Conflict Couple
Practical Goals
Sometimes we want something to change, or we want help solving
a problem. In these cases, simply being told “I know you are unhappy” is
not enough. Perhaps, after months or years of job frustration in which
Carla had tried everything to improve her situation on her job, she might
conclude that she really wanted to quit and find another job. At that
point, if José only validated her feelings, saying, “It makes sense that you
are so frustrated, given what you have to deal with every day,” it would
not be enough. Carla, wanting to get a new job but worried about money
and her career, might want help problem solving. What salary does she
need to bring in so as not to have a big negative effect on their family?
Are there adjustments that José and Carla can make in their budget to
make it easier for her to quit?
If we want help solving problems, the clearest, most effective thing
to do is ask for it. Carla could say, “As you know, I’ve been doing every-
thing I can to make things better at my job for more than a year. I no
longer want to work on tolerating it or trying to make it better. I want to
get a new job. But I’m worried about money, how this will affect us. Can
we talk about this? I’d really like your help figuring out what to do, how
to make this work.” This clearly orients José both to what Carla is feeling
(he can respond to that, too) and to what she primarily wants from him:
help solving the problem. Chapter 10 will address how to go about
solving bigger problems, negotiating solutions constructively, and so on.
Relational Goals
Having relational goals, or a desire to improve the relationship, is a
bit more complicated. Often, we have a nagging sense of distance from
our partner, wanting something more from him or her but not really
being able to put our finger on it. Most often, what we really are wanting
is more closeness, in one form or another. We might want the other per-
son to understand something, maybe stop doing something or do more
of something else in the relationship. But it may not be the “something”
that is central but rather an increased sense of understanding, support, or
closeness that really is the goal. Both emotional goals and practical goals
achieve more closeness in the long run, but relational goals often require
a slightly different approach, one that actually combines some of the
strategies already discussed.
Accurate Expression 87
PRACTICE
1. For a few days or longer, try to notice what you really want from
your partner before you say anything to him or her. Sort out whether
you have an emotional goal, a practical goal, or a relational goal.
2. Pick a strategy for expressing yourself that makes it clear to your
mate what you are looking for from him or her. Notice if it works
and if your increased clarity makes it more likely for your partner to
be responsive to your requests.
3. Practice following the steps outlined above, matching your strategy
to the type of goal you have.
88 The High-Conflict Couple
Effective Expression:
The Technical Details
This chapter has covered most of the pieces of the puzzle of how to
identify accurately what you want, feel, and so on, and how to set up the
situation to communicate these things clearly and effectively. Now, you
simply need to put it all together and remember a few nuts-and-bolts
issues.
PRACTICE
1. Over the course of many conversations, notice how well your voice
tone, intensity, body posture, and facial expression match your
words (and the importance of your goals).
2. Think through the situation before you initiate a conversation: “Is
this a good time for me, and for my partner? Are there likely to be
few distractions? Are we physically ready (not too hungry, tired,
wired)?” Proceed only if the timing is right.
3. When you do initiate a conversation, practice starting out in a con-
structive way, being sure that you communicate that you like your
partner before you go on to the substance of what you want to talk
about.
Chapter 7
Validating Responses:
What to Validate and Why
“Validation” is a word that gets used a lot and has been used by couples
therapists and researchers in a variety of ways. This is probably because
there are a lot of different ways to validate what someone is doing,
saying, thinking, feeling, or wanting. Here, validation is one of two key
components of effective communication (along with accurate expression,
described in chapter 6). Validating responses have a very different effect
than invalidating ones; in close relationships it is clear that we thrive on
validation from our spouses and partners while we can barely tolerate
being invalidated. Distressed relationships are full of invalidation and low
in validation, while happy and successful relationships include heavy
doses of validation and little invalidation (Fruzzetti et al. 2006). More-
over, high levels of invalidation and/or low levels of validation by one
partner are associated with higher levels of distress and depression in the
other partner (Iverson and Fruzzetti 2006). Being pervasively invalidated
is believed to contribute significantly to the development of serious
94 The High-Conflict Couple
What Is Validation?
Although the term validation has been used in a variety of ways, it
means something quite specific here. For the purposes of this book,
validation between partners is the communication of understanding and accep-
tance (Fruzzetti and Iverson 2004; Linehan 1997). When we respond in
a validating way, we communicate that we understand a person’s experi-
ence (emotions, desires, pain, thoughts) or actions and accept them (at
least in that moment, in that situation). Thus, validation has something
in common with empathy (understanding the other person’s experi-
ence), but it also requires clear communication of that understanding.
In addition, a validating response can reflect either an emotional or a
more cognitive understanding of your partner’s experience (or both).
Sometimes, this can be as simple as paying attention and making good
eye contact and nodding, or saying “uh-huh” or “right” or “okay.” At
other times, validating requires a more thorough acknowledgment of
the experience, such as “I know you are really disappointed” or “you
look really sad.”
Perhaps even more important, when we communicate that we
understand and accept, we are also implying that the person’s experiences
or actions make sense, are legitimate, or that they may even be quite
normative. Of course we can also directly legitimize by validating in a
Validating Responses: What to Validate and Why 95
Validating Your
Partner’s Experience
He or She Accurately
Expresses or Discloses More
He or She Is Easier
to Understand
Figure 5
should not feel or want what we want, and so on, it is very, very painful
(Iverson and Fruzzetti 2006; Shenk and Fruzzetti 2006).
It is not clear why validation is such a potent interpersonal behav-
ior. Perhaps, soon after the origins of language in early humans, vali-
dation predicted physical safety: “I understand you are hungry; I’ll give
you food” or “I see you are frightened; let’s go somewhere safer.” Today,
validation predicts emotional “safety” and continues to have significant
soothing properties. Just imagine a fairly simple situation, one in which
you are feeling cold. Somebody else is comfortable and tells you that you
shouldn’t feel cold, that it is plenty warm in the room. What happens to
your emotions? You will immediately become emotionally activated. The
same thing happens if you are feeling tired, sad, happy, worried, or want
or don’t want something. When your partner invalidates your experience,
you get upset (defensive, attacking, or self-critical). But when your part-
ner understands your experience and accepts you in the moment, you feel
soothed and can relax.
A expresses an
emotion (accurately).
B validates
partner A.
A is more attentive,
better able to listen to
and validate partner B.
Figure 6
your partner to know that you know what he or she is experiencing and
that you are accepting of him or her. This brings down barriers to close-
ness and builds those moments of understanding, comfort, and mutuality
that are the essence of intimacy.
express more, in effect saying, “If you express yourself, if you disclose
something that makes you feel vulnerable, I will listen. I will try hard to
understand and appreciate what it means to you and to let you know what
I understand and that I accept you. It is safe to tell me these things. Your
heart is safe in my hands.” When your response is typically validating, your
partner can feel vulnerable and simultaneously recognize that he or she
really is not vulnerable, at least not to you. He or she will know that you
are going to respond (most often) in a safe and respectful manner, which
will help him or her talk to you in an accurate and effective way.
It Exists, It Is Real
Although it may seem trivial to say that validating can be as simple
as acknowledging that a person’s experience is actually real, in fact, this is
a very powerful way to validate. And it is a particularly important way to
validate when you don’t agree with what your partner is saying.
For example, David and Anita argued about a lot of things. If
David said he was frustrated or sad, Anita would tell him he shouldn’t
be, because she had done nothing wrong to cause those negative feelings.
Then David would tell Anita that she was wrong to criticize his feelings,
and the cycle would continue. In reality, when David said he was sad or
frustrated, he was. Or at least he was upset. This was simply true;
whether he had misunderstood or overreacted to Anita was irrelevant.
Anita felt attacked and blamed, whether David meant to blame her or
not, and she believed she had acted fairly, whether David thought so or
not. David’s communication could benefit from more complete and
accurate description, such as “I am really sad we keep disagreeing and
fighting. I know this is a problem that we have, not just you. I’m not
blaming you. I really want us to get better at this.” Similarly, Anita’s
descriptive response could both cool the flames of her escalating
102 The High-Conflict Couple
mannered guy. When Sean did become upset, however, even about
things that had nothing to do with her, Liz immediately felt fearful and
would withdraw. Sean was confused and would ask Liz why she was
upset with him; he would point out that he had done nothing negative
toward her. But this only made Liz more fearful, so Sean simply backed
off, accepted Liz’s reaction (even though he did not understand it), and
tried to reassure Liz of his warm feelings toward her when she later was
willing to talk. Over time, Liz realized that she was hypervigilant because
of her abusive experiences with Aaron, and that initially when Sean had
reminded Liz that he was not upset with her, it had triggered a lot of
learned fear from her previous relationship. Aaron had regularly told Liz
that she was crazy, that he was not mean or abusive to her. Of course,
understanding this helped Sean not take Liz’s fear personally, which helped
him be validating toward her: “I know you’re feeling a little anxious about
talking. I’d be happy to talk later or now. Whatever you want.”
What to Validate
We have focused a lot on validating emotions—and for good rea-
son. Understanding each other’s emotions—and soothing those emotions
when they are negative—is an essential part of any close relationship.
However, there are a lot of other experiences and behaviors that are valid
and that we can validate. This section will cover not only emotions but
104 The High-Conflict Couple
many other experiences and behaviors that are important to all of us and
for which awareness (mindfulness), acceptance (being nonjudgmental, not
rejecting your partner’s experience as invalid), and validation (communi-
cating your understanding about the legitimacy of his or her experience)
are essential responses in a close relationship.
Emotions
When you understand your partner’s emotions, you can respond
in a variety of validating ways. This is true whether those emotions are
incidental or intense, enjoyable or painful. Validating painful emotions
soothes them, and validating enjoyable emotions enhances your
partner’s pleasure. In both cases, you are jumping in and sharing the
experience a little bit. This enhances your understanding and acceptance
of your partner’s experience, thus bringing you closer, and it cements
your bond with each other so that your partner is better able and more
willing to understand and accept you. Emotions are an important part
of who we are. Validating emotions allows you to share your lives with
each other.
Wants or Desires
Everyone goes through life with things we would prefer to do or to
happen. Some of these are quite important, others more incidental.
Regardless, knowing your partner’s wants in life (big and small) helps you
to know him or her in important ways. What would she do if money
were not an issue? What would he do if he had more free time? What are
your partner’s real goals: What does he or she want from life? How about
from next weekend? If you validate your partner’s wants or goals, you
will likely find that your partner will tell you more. If you fail to validate
or invalidate them, you may find yourself shut out from these important
pieces of your partner’s life.
Knowing his or her desires also allows you to respond in ways
that are validating: you can facilitate your partner getting what she or he
wants (a special kind of validation), or soothe your partner when you
realize that she or he did not get what was desired. Validating your
partner’s wants also helps him or her decide whether to keep putting
energy into trying to get something or to let it go and start taking steps
to move on.
Validating Responses: What to Validate and Why 105
Actions
It is important to validate what your partner actually does. This
might include noticing his or her efforts at work, with chores, or actions
and activities with children. It also includes doing nice things for your
partner without strings attached (see chapter 5). In addition, it is impor-
tant that you notice, appreciate, and acknowledge any activities or actions
that are important to your mate. Inquiries like “I noticed you cheering for
the Red Sox. Who won the game?” or “Was that your mom on the
phone? How are things?” communicate your interest in your partner,
appreciation of his or her interest in something, and acceptance (you are
content with what he or she is doing, not trying to change it). In other
situations, when you offer a thank you in response to your partner’s
behavior, you are acknowledging your partner’s actions and simulta-
neously disclosing your appreciation. Everyone enjoys being noticed and
appreciated by loved ones.
Suffering
The world is full of suffering of all types, and all of us suffer at
times. Having someone close to us during times of suffering acts as a
balm. Validating suffering communicates caring, understanding, accep-
tance, and a willingness to share a little of that suffering. Nothing is more
soothing than to have your partner with you, accepting your pain, under-
standing your experience, and sharing it with you.
106 The High-Conflict Couple
PRACTICE
1. Think about what your mate was feeling the last time you had a
conversation. Did it make sense? In what ways were his or her
feelings legitimate?
2. Recall the last time you were upset with your partner. Try to let your
judgments go and see if you can find a way to understand what he
or she was wanting or feeling. Clearly, your partner is not crazy, so
whatever she or he felt was legitimate in some way or other. How?
5. When you are upset with your partner, notice how your own strong
emotions or your own judgments get in the way of seeing the valid-
ity in your partner’s experiences or behaviors. Try some of the
earlier skills in the book to reduce your emotional arousal and to let
go of judgments. Is it easier to understand your partner’s feelings/
desires/thoughts/actions?
Chapter 8
Verbal Validation
Chapter 7 identified some basic ways that anyone’s experiences or behav-
iors can be valid. This section will discuss what to say or do to commu-
nicate verbally or in conversation that you understand and accept what
your partner is experiencing or doing. Although they are discussed sepa-
rately, sometimes a validating response will include elements of several of
these ways to validate at one time.
PRACTICE
1. Practice this type of validation with anyone. Notice your posture,
muscle tension, and whether you are feeling open to what your
partner has to say and that you are also showing that openness
clearly. Make good eye contact and be sure that the other person can
tell that you are interested and that she or he has your undivided and
nonjudgmental attention.
2. Practice this with your partner. After a while, check in to see if she
or he feels that you are genuinely interested and paying attention.
Make adjustments to how you communicate your attention in
response to whatever your partner tells you. Continue practicing.
that this will slow David’s reaction down, and he may even be able to let
his judgments go and become more descriptive, perhaps responding to
Anita, “Hmm. You seem sad, too. I guess not getting along is crappy for
you, too.”
Acknowledging the reality of what your partner is experiencing is
potent. Not only are you understanding and accepting, and communi-
cating that understanding and acceptance, but you are not providing the
typical, problematic response of high-conflict couples: you are not inval-
idating or criticizing and hence not escalating the conflict. In fact, you are
deescalating it.
Sometimes you can simply acknowledge what your partner is saying,
but sometimes your partner expresses things nonverbally or behaviorally.
You can acknowledge what he or she is expressing in these ways, too. If
she has a sad expression, you can say, “You seem sad.” If he keeps trying
to find a store that has a particular present for your child or other family
member, you can say, “You really want to get that for her, don’t you!”
The reality is that, like all forms of validation, this is easy to do
when you are content and not emotionally negatively aroused but very
difficult to do when you get angry and judgmental, or have a lot of fear
or a lot of pain. Therefore it is important to practice this skill a lot,
including rehearsing it in your mind, so that the simple words come to
you automatically when you need them.
PRACTICE
question, Miranda then was able to respond, “Well, you’re right, I did
want them to postpone. But they were really hurt by my asking them to
change the dates, and they didn’t understand that it was only that week
that was a problem, that I really do want them to come. And now they
say they’ll just wait until Thanksgiving to visit. That’s not what I wanted
to happen!” Now, Alex understood and was able to validate completely
Miranda’s feelings, provide support and encouragement, and later even
help think of ways to get her parents to change their minds.
In other situations, confusion may arise because a person is feel-
ing more than one thing, and so expression of those feelings needs to
be disentangled. Alternatively, something seems missing, not expressed,
which one partner really thinks the other is experiencing. For example,
when Eric came home, he slammed the door and stomped around the
house. Hannah said to him, “Eric, you seem upset. What’s wrong?”
Eric then told her that the project he had been working on for weeks,
the one thing at his job that he was really excited about, had been
cancelled. He said, “I can’t believe it. Why did they let me put so much
work into it if they were just going to can it now? It really pisses me
off.” Hannah could see that Eric was, indeed, angry. But she also knew
from many previous conversations that Eric was really excited about
the project and had hoped that he would get to play an important role
in it. Knowing Eric’s prior feelings about this made her wonder if
maybe he was also really disappointed, not just angry. She soothed him
physically by rubbing his shoulder and sitting close to him, and then
validated him in a variety of ways, including asking him about disap-
pointment. “Oh, Honey, this is terrible news! Of course you’re upset,
who wouldn’t be? Given how much you were hoping this project would
work out, I’d imagine you would be really disappointed, too. Are you
disappointed?” Eric felt a little bit of comfort from Hannah, even
though he was still upset about the project. Hannah’s touch, gentle
voice tone, reassurance, and openness to validating and supporting him
made him feel a little better. As his arousal came down, he realized that
he was, in fact, very disappointed. He had missed noticing his disap-
pointment in the midst of his frustration, and it got further lost when
he became judgmental about his boss. Although feeling disappointed
was hard, the feeling was genuine, and identifying that emotion and
talking about it a little bit helped.
Notice how Hannah was able to identify Eric’s disappointment
even before he did. This is common in couples because partners know
each other well and because our own emotional response to something
Validating Responses: How to Validate Your Partner 113
that happens to our partner is smaller than our partner’s own response.
With fewer judgments and less emotional arousal, we can see more
clearly. Notice also that even though Hannah was fairly sure she knew
what Eric was feeling (and she turned out to be correct), she did not tell
Eric what he was feeling. That would have been invalidating, because
first, his disappointment was “hidden” behind his high arousal and judg-
ments, so he was not actually quite experiencing it yet, and second, if she
had been wrong, Eric would have felt terribly misunderstood and distant
from Hannah. It was really important for her to support him at this time,
not to create distance.
PRACTICE
1. Practice asking clarifying questions any time you are not sure you
understand what your partner is saying, wanting, or feeling. Be sure
to do this in a nonthreatening way that communicates clearly that
you want to understand. Notice your tension, position, facial expres-
sion, and voice tone. Be sure to take a moment to be mindful of
your partner before you say anything.
2. Talk with each other about the best ways to ask each other for
clarification. Try to do what your partner tells you is most reassur-
ing, does not trigger defensiveness, and most helps him or her know
how to clarify.
shouldn’t want to spend so much time together. You’re just too clingy
and needy.” Wendy became flooded with negative emotion. She felt
ashamed and added to it by self-invalidating: “Maybe Henry’s right, I’m
too needy; I must be an awful wife for him, and he deserves better.” This
led her to hopelessness and even thoughts of suicide. It would be impor-
tant for Henry (and anyone interacting with Wendy) to validate her
feelings (that she is, in fact, feeling fearful, disappointed, overwhelmed,
hopeless, and/or shame) and to acknowledge that those feelings make a
lot of sense: Henry rarely spent as much time with her as she would like,
so it made sense to feel one-down. Similarly, when someone (in this case
her partner, Henry) is that critical and invalidating, it is pretty normal to
feel bad about yourself and ashamed. In addition, it is important to
recognize and to validate the fact that she had suicidal thoughts or urges
(“I know you are having suicidal thoughts”). But it would be important
not to validate suicide (or drinking, drug use, aggression, or violence) as
legitimate options. Thus, feelings can be valid given certain situations or
problems. However, some “solutions” to those problems may not be
really valid; that is, they may actually make the person’s life, situations, or
relationship worse in the long run.
Finally, it is not validating to legitimize a person’s judgments,
whether the judgments are about themselves or others, or any behavior
that degrades someone or treats someone as incompetent or unworthy.
This can be complicated. For example, sometimes one partner will
express a lot of criticism or even contempt for herself or himself (“I’m
such a screwup”). If the other partner is angry and likely judgmental, it
may be easy to agree with the first partner, but this just further invali-
dates him or her. It would be more accurate and validating at the same
time to respond by describing your own nonjudgmental thoughts about
the specific situation (“well, I wish you hadn’t done that, it does make the
situation harder to solve”).
Alternatively, sometimes one partner might be very judgmental of
another person (like a boss or neighbor). It might be tempting to jump
on the judgmental bandwagon and pile on further judgments. However,
it is far more validating in the long run to find an accurate experience
(emotion, desire) to validate (“it makes sense that you’re upset with her”
or “of course, you’d really rather not have to work with her again tomor-
row”) than to agree with the judgmental partner (“yeah, she’s a real piece
of work”). Ultimately, using good sense and keeping your values in mind
will help you know what, and how, to validate.
116 The High-Conflict Couple
PRACTICE
1. Think about something problematic or dysfunctional that you have
done (recently, or even a long time ago). What led up to your behav-
ior? Were your feelings valid? How were they valid? What were your
feelings afterwards? What would have been helpful for a loving
partner to say to you, without suggesting that the problem behavior
was okay?
2. Talk with your partner about how to handle such situations for each
of you. What would be constructive? How can you validate the valid
parts without supporting the problematic or dysfunctional parts?
3. Pick a situation from a while back, one that is no longer fresh and
does not immediately get your emotions up. Try to talk through the
episode, validating the valid parts, keeping the big picture of your
partner in mind.
4. When your partner is self-critical, try to validate the underlying emo-
tion and ignore the judgment. Try the same thing when your partner
is judgmental about someone else. Remember that you will both feel
better, more consistent with your values, if you stay descriptive; stick
to what the person did, how you reacted, what you like and don’t
like, want and don’t want.
PRACTICE
1. Talk with your partner. Each of you can pick one thing from your
early family life or from a previous romantic relationship that you
think has had a big influence on your reactions to your partner.
Discuss these. As you talk, be sure to validate in terms of previous
experiences: “It makes sense that you worry that I might react that
way now that I know how she/he reacted.”
2. After validating, you can also clarify your own reactions via accurate
disclosure and expression: “But I hope you can notice as we are
talking that I don’t feel that way at all.”
PRACTICE
3. Now try validating even when your partner’s reaction concerns you.
Start by choosing something that happened a few days or weeks ago,
something about which you are not still raw. Practice what you are
going to say ahead of time, so you don’t have to come up with
words in the moment (if your emotions go up, it might be hard to
find the right words), and then validate your partner’s experience or
behavior.
Jared practiced his mindfulness skills and realized that he missed Jasmine
and really wanted to try to be closer, to try to let some of the past go.
After dinner one night, he said to Jasmine, “I have been thinking about
how long it has been since we were really close, and I’ve been feeling
really sad about it. I miss you so much. I want to do better. I want us to
do better. I want to be close to you; I love you so much.”
In a situation like this, in which one partner is open and vulnerable,
it is simply not validating to acknowledge that vulnerability (“I can tell
you are sad”) or even to say how “anybody would feel that way.” Instead,
to be validating, you have to be vulnerable also. Jasmine had started out
by feeling a lot fear and becoming tense in her shoulders and back. As
she listened to Jared, she tried to relax her muscles, to just notice him
and be in that moment, observing and ignoring the flood of thoughts and
judgments that started to cascade through her mind. As she listened
actively and nonjudgmentally, she noticed that she felt a huge rush of
sadness, and she felt her affection for Jared, which had been blocked out
by the fog of mistrust and anger that had permeated their relationship
lately. She responded, “I miss you so much, too.” Jared relaxed further,
and they were able to hold each other and start the process of recon-
necting, letting blame and judgments fall away and replacing them with
mindful awareness of their own commitment and love for each other.
In its essence, this reciprocal vulnerability can be summarized by
two words: “me, too.” That is, “I am just as invested in you as you are in
me, just as much devoted to you as you are to me, want things to go well
as much as you do, am disappointed in our problems just as you are,”
and so on. Simply saying, “me too” is often all that is required in these
situations. In fact, when we are genuinely and lovingly aware of our
partner’s vulnerabilities, we often feel a lot of emotions (usually love,
connection, compassion), so it may be hard to say much more. Fortu-
nately, this is all that is required in most situations, at least to start down
a constructive path.
PRACTICE
notice whether you, in fact, want some of the same things (a good
relationship, less arguing, more closeness).
3. Now, let down your guard and reciprocate: match his or her tone,
actions, and vulnerability, and say (in words or actions), “me too.”
did the dishes. Matt cooked dinner, so it was Sara’s turn for dish duty.
She was obviously tired and said, “I really am exhausted and don’t feel
like doing the dishes.” In this situation, Matt immediately believed that
Sara was tired. He wondered, though, if she was trying to get him to do
the dishes. After letting his judgments go (“she shouldn’t try to slough
this off on me”) he realized that he (or anybody else), when really tired,
might try to get somebody else to do one of his chores for him. Then he
considered doing the dishes. Clearly, Sara would appreciate it, and Matt
was not particularly tired. Volunteering to do the dishes would be very
validating of her exhaustion. In most situations, doing the dishes would
be a very validating thing to do.
But, it is not required. That is, if Matt noticed that this situation
comes up a lot and honestly thinks Sara is unfair (he does her chores a
lot, she rarely does his), maybe he should stick with verbal validation:
“Yes, Sara, you look really tired. What happened to make you so
exhausted?” Then, he could listen to her talk about her day, perhaps even
while she does the dishes. This kind of verbal validation would be useful,
even if doing the dishes for her might also be helpful in a different way.
This can become even more complicated when one partner asks the
other to do something. Clearly, it is validating to do what is asked. When-
ever it is possible and it would be constructive (without sacrificing self-
respect), go ahead and do what’s asked. But, the only fact is that she or he
wants you to do something. If you cannot do the task, obviously you will
not. If you do not want to do it, that’s okay if your reasons are nonjudg-
mental (not full of “shoulds” or “shouldn’ts”). Either way, if you don’t
do what is asked, it will still be very helpful to validate what is valid: your
partner wants validation from you and will be disappointed if you don’t
give it. Just because you don’t want to or cannot do something does not
mean that your partner should not want you to.
For example, Ginger really loved to dance, but Fred did not usually
want to go. Fred sometimes thought that, because he wasn’t much of a
dancer, Ginger should not ask him to go dancing, maybe should stop
even wanting to go. It turned out that when Fred validated Ginger’s
desires and enjoyment of dancing (“honey, I know you would love to go,
but I just have two left feet, so it’s not much fun for me”), Ginger felt
okay about not going. Fred could further validate Ginger’s disappoint-
ment, even though she might not have clearly expressed it (“and I’m
guessing this is disappointing, because I almost never want to go”). And,
he could be responsive also by suggesting alternatives: “Maybe we can do
something else together that’s active and fun.”
124 The High-Conflict Couple
PRACTICE
1. Practice being responsive to your partner in nonconflict situations. If
she or he is frustrated, offer to help. If distressed, provide some
comfort. Share the burden; share the joys.
2. Evaluate some recent situations in which you might have been more
actively responsive to your partner. What got in the way? Did you
make a balanced decision or a reactive one? If it was unbalanced,
figure out which skills you need (mindfulness, letting go of judg-
ments, awareness of your partner) to be more balanced next time.
Practice those skills.
3. When you choose not to be responsive, practice verbal validation,
making sure to validate your partner’s disappointment.
4. Practice being actively responsive whenever you can.
Chapter 9
Recovering from
Invalidation
This chapter will highlight some ways to get yourself motivated to vali-
date your partner even when it seems very difficult indeed. It’s especially
important to be able to recover after your partner actually has been
critical of you or responded to you in an invalidating way. Perhaps
surprisingly, part of your motivation to validate what your partner is
experiencing, wanting, or doing will come from validating your own
experiences and desires. This chapter will also discuss how to get yourself
to repair some of the damage after you have invalidated your partner.
Ultimately, similar skills are required to proceed, whether you were the
one being invalidated or the one who invalidated the other.
1993a). Not surprisingly, you can use the ways that you validate others
to validate yourself. To some extent, this is just an extension of mind-
fulness and awareness of yourself from chapter 2. You can simply pay
attention to your experiences and behaviors, your emotions, sensations,
wants, thoughts, and actions. You can then consider how to accept
these things and use this self-acceptance and self-validation to achieve
balance, which will in turn allow you to be more accurate in your
expression and disclosure and therefore more validating toward your
partner.
be supportive, they may fan the flame of judgments about your partner
(“he’s wrong” or “she’s being unreasonable”), contributing to further
polarization between you and your loved one.
The facts may be that you want what you want and that your
partner wants something different. The difference could be large or
small. There is no right or wrong to this. So self-validation would mean
simply noticing what you feel and what you want, describing it to your-
self (or to others), and accepting or acknowledging it as the fact that it is.
Notice how accurate expression is, in reality, actually self-validating! This
happy coincidence means that when you are working to be effective in
communicating with your spouse or partner, you are also supporting and
validating yourself.
PRACTICE
1. Practice noticing and describing your experience. What are your
sensations? What are you feeling? What do you prefer to happen?
These are facts, so state them as facts. No judgments!
2. Identify certain feelings or desires that you have related to conflict
with your spouse or partner. Separate the facts (descriptions of
your feelings and desires) from your interpretations or judgments.
Practice just acknowledging that you feel what you feel and want
what you want. If it is helpful, you can return to some of the skills
in earlier chapters (see the discussion in chapters 2 and 3 on toler-
ating disappointment or allowing your emotion) and practice them
some more.
suffering. Remember that when you are judgmental of yourself, you will
feel embarrassed, guilty, or ashamed. Perhaps you have done something
that did not work out well. Maybe you even did it out of mean-spirited-
ness. You can describe this with compassion toward yourself, especially if
you are willing to work to repair the damage or work toward more self-
control in the future.
Paradoxically, the more we judge ourselves for our behaviors, the
more likely we are to behave in ways that are against our goals and
values. The reason is that our self-invalidation creates heightened nega-
tive emotion (typically shame), which then interferes with our thinking
and problem solving and makes us more reactive to negative (or even
ambiguous) cues from our partner. So, if you beat yourself up (“I’m such
an awful spouse. I should never have said that to her!”), you then feel
awful (humiliated). And when your partner says something to you, such
as “you were really mean and unreasonable,” you already have all this
negative emotion and maybe just can’t stand more shame. So you quickly
lash out at the “stimulus” for this increased pain: the very person you
hurt in the first place. This, of course, makes you feel worse (more
ashamed) later on, which again increases your angry response in the next
argument, and so on, ad nauseam.
Strangely, self-understanding and compassion are the keys to break-
ing this cycle. Showing more compassion toward yourself will increase
your ability to act with more compassion toward your mate. Under-
standing what you feel, want, and so forth, how you got there, and that
you are not wrong to have these feelings or desires soothes your emo-
tional arousal. You are not crazy. When your emotional arousal comes
down, you can then work on acting in ways that are more effective and
consistent with your goals and values, which will further reduce your
humiliation (or other negative emotion).
You can also notice the ways in which your experiences and actions
are valid. As discussed in chapters 7 and 8, there are many ways that what
we feel or want or do can be valid. Our reactions may be normative, they
may be learned through prior experiences, or we may not know how or
why we feel or act the way that we do, but we can assume it would make
sense if we had enough time and resources to figure it out. In which ways
are your feelings valid? Just because others may feel differently does not
mean you should. The fact is you don’t. Or maybe anybody would feel
the way you do or want what you want. Use description and compassion
to sort out what you feel and what you want, and accept these for what
they are: your valid feelings and your valid desires.
Recovering from Invalidation 129
PRACTICE
1. Notice what kinds of things you tend to be self-critical about. Are
these criticisms helpful? If they are nonjudgmental and help you
organize your behaviors and act in ways that you feel good about,
great. If the criticisms are not helpful, let go of the judgments and be
descriptive.
2. Practice finding compassion for your feelings, even if they are feel-
ings that make you uncomfortable. Accept your wants and emotions
as they are in this moment.
What Is Invalidation?
Responding in an invalidating way means that we communicate that
what the other person is feeling, thinking, wanting, or doing is wrong or
130 The High-Conflict Couple
Soothe Yourself
You also can soothe yourself by showing self-respect and treating
yourself like an acceptable human being. If you feel sad, imagine what
you might do if a friend were feeling sad. Do the same for your hurt,
fear, and so on. Does reassuring yourself help? Try it. Try something
physical, like stretching out tense muscles or finding a more comfortable
position to sit (standing is not optimal for relaxing). Take your shoes off,
put on a comfortable sweater or cover yourself with a blanket, or take off
a layer of clothing if you are too warm. Rub your eyes or temples or your
feet gently. Get a cold drink (nonalcoholic) or a hot one. Imagine a
happier time to come, after you can get unstuck from this invalidation
cycle. Find something you can do that is soothing, that directly brings
your arousal down.
Recovering from Invalidation 133
couples are fairly happy, they are able to retaliate less often when
criticized or invalidated. Validation holds a lot of promise as a way out.
Not only does validation work, but it works rather quickly. You can
think of it as the validation rule of three. That is, if you can find the
willingness, the courage, to validate three consecutive times in the face of
invalidation, the other person almost always will stop the attack and his
or her own negative reaction (invalidating responses) to you will begin to
subside. Even if you know this, however, continuing to validate in
response to a withering attack is not easy.
Veronica and Paul fought like cats and dogs. Despite clearly loving
each other, they were highly sensitized to each other’s judgments, criti-
cisms, inattention, and other forms of invalidation. Having learned how
to self-manage their emotions and how to validate each other, they
practiced. When things were not too hot, they could slow down, express
themselves clearly and accurately, and each was able to validate the other.
This led to times of closeness that they fully enjoyed, much like earlier
days in their relationship. However, if one of them became nasty or
overtly critical in a big way, the other threw his or her skills down the
toilet and jumped right in and matched the first one in negativity and
invalidation. They would limp away from these arguments hurt, dazed,
confused, and humiliated, both having behaved badly.
After discussing the validation rule of three, Paul decided to try it.
He practiced it first in his head and rehearsed all of the things that
motivated him to endure Veronica’s attack and to respond in a more
loving and validating way. It didn’t take long for him to have his oppor-
tunity to try it out. They got into one of their usual rows, with Veronica
criticizing Paul for being aloof and uncaring and Paul criticizing Veronica
for being too sensitive and too critical. After a few turns in which each
upped the ante, Paul remembered his commitment to do this differently.
He took a deep breath, sat down, and tried to soothe himself. He
self-validated: “Boy, this is harder than I thought. I’m really hurt and
angry. But, now that I think of it, I’m also embarrassed that I was not
very attentive to Veronica even after she told me she’d had a hard day
and wanted my attention and support.” He also remembered how lovely
things had been the past couple of days, how much he really wanted their
life to be more like that, less like this present argument. And he noticed
how hurt Veronica was, how despairing she seemed, and realized how
much pain she must be in to be so defensive, so attacking, so unlike her
core nature, which Paul knew to be kind and loving.
136 The High-Conflict Couple
PRACTICE
1. Practice each of the six strategies described above. For each one,
think of a recent situation in which you were at least a little bit inval-
idating. Try to find a way to use each strategy to help you break the
invalidation cycle in a situation like this recent one.
be more skillful next time), and to enhance her own self-respect (she had
transgressed her own values, been mean and nasty).
Charlie waited until Cameron seemed settled and somewhat
relaxed after dinner. She said, “Sweetie, I want to talk about our fight
on Monday night. I just feel awful about it. I don’t want to complain
about you or try to talk about the issue. I just want to tell you how
bad I feel about the things I said. Is this okay with you right now?”
Cameron agreed, so Charlie continued, “I imagine that when I say
really nasty things to you that it hurts you a lot. It would hurt me. It
would hurt anyone. I imagine that you also feel kind of scared of talk-
ing more, maybe wanting to avoid me for a while. That’s understand-
able, even though I really want to be closer to you, not farther away.”
At this point Cameron was softening up a bit, felt better, but did
indeed feel inhibited and did not say anything. Charlie went on to say,
“So, I just don’t want to treat you this way. What I’m going to do is
take a little time out the next time we are having that kind of fight.
Maybe I’ll just take a couple of minutes in the bathroom and practice
noticing you, noticing how much I love you. I think that will help
keep me from getting so scared and keep me from lashing out at you.
After a couple of minutes, we can talk more, if you want. What do you
think? What else can I do to repair this?” Thus, Charlie started the
process of repair and took it quite a few steps. Cameron proceeded to
talk about the episode, and Charlie was open, warm, and validating.
Cameron also noticed that Charlie followed through and did take
occasional breaks during argu ments, and he really respected and
appreciated her for that. It helped Cameron’s motivation to be more
validating, in turn.
PRACTICE
1. Think about a moderately or significantly invalidating thing you have
done recently. Go through the steps noted in this chapter to build
motivation to validate and repair and to reduce your negative emo-
tion. Plan what your repair will look like. Rehearse the repair in your
mind, anticipating how your partner might respond (including a
negative response) and how you will continue with the repair.
2. Pick a good time and situation and implement your plan. Evaluate it
and make adjustments as needed for the future. Follow through with
140 The High-Conflict Couple
This chapter switches gears. Now that you are able to communicate fairly
well, it may be useful to try to solve some of the problems that come up
in your relationship. Most couples have a fairly good idea of how to do
this, especially when they are getting along well. However, it may be use-
ful to have a road map for managing problems and negotiating solutions
to keep you on track. After discussing the concept of problem manage-
ment (as opposed to problem solving), this chapter will lay out a set of
steps that you can take to get clarity on your goals, solve whatever parts
of the situation or problem you can, and manage whatever can’t be
solved so that it does no further damage to your relationship.
a long time). If the problem is that the roof leaks, you get it fixed, or you
fix it yourself. You know the problem is solved, at least for a long while,
and you don’t have to pay attention to it anymore. If the first repair
doesn’t work, you may implement a more expensive or more comprehen-
sive solution (maybe a new roof). After one or two tries, there is no
longer a leak.
Most relationship problems are far more complicated than getting a
leaky roof fixed, however. In those situations that can easily be solved
(“Okay, I’ll pick the kids up after school”), one or both partners do what
is needed, and you move on. But most problems have a chronicity to
them: you think you have solved the problem, but there it is again the
next week. Relationship problems often take many, many attempts before
they are solved (or resolved). Or, they can’t be solved in any permanent
or semipermanent sense but must regularly be addressed. A better
approach might be to manage these problems, in the same way that you
manage your finances: things are always changing; sometimes they are
predictable, sometimes not. You know that even if you have enough
money now, you may not next month or next year, depending on what
happens (bills, income, job changes, unexpected expenses).
In addition, sometimes partners disagree about what the problem
actually is. For example, one person might say the problem is “deciding
who does the dishes” while the other says it is “fairness” in household
chores. Clearly, these issues are related, but each might require a different
solution. Sometimes you need to agree about the problem definition in
order to solve it, but at other times it’s sufficient to find a solution that
simply satisfies both definitions.
At other times, it turns out that the problem really was one part-
ner’s emotion about the problem or situation, such as feeling misun-
derstood or that his or her desires aren’t valued by the other. In these
situations, the solution is accurate expression and validation, not neces-
sarily making changes. For example, you might say the problem is that
the distribution of chores around the house is unfair. But, after talking
about it for a while, it may turn out that you really just felt unappreciated.
Knowing that your partner is aware of all that you do and is really
appreciative of it may render the problem moot.
For all of these reasons, it may be more useful to talk about negoti-
ating solutions to problems when solutions are possible and desirable and
about accepting problems (and validating each other’s feelings about
them) when solutions are not forthcoming. In other words, it might be
more accurate to call this set of tasks managing problems.
Managing Problems and Negotiating Solutions 143
Problem Definition
Most relationship problems involve one partner’s desire for the other one
to change. This, of course, is a solution, not a definition of the problem.
For example, Kevin hates doing the laundry, so he thinks the problem is
that he has to do the laundry sometimes. Alicia thinks the problem is that
she does most of the household chores. Consequently, they fight about
who does what quite often. What is the problem here? Or are there two
separate (but related) problems?
It is impossible to know the answers to these questions until Alicia
and Kevin sit down to discuss their feelings and their desires and are
prepared to listen and validate each other’s feelings and desires. Okay, so
Kevin doesn’t like doing the laundry. Alicia might be confused: “Why
not?” She could be judgmental: “What’s the big deal?” Or she could be
validating: “You do seem really to dislike doing it. Why? What about it is
so difficult or unpleasant?” It turns out that Kevin is a mechanic, so he
has his hands in engines all day. They get very dirty and he uses very
strong soap to get them clean, and his hands are always chapped and
sore. Doing the laundry actually makes his fingers more chapped, and
they sometimes split open and bleed, which interferes with his work,
besides being painful. Alicia never knew this. She is very accepting and
validating: “I wish I had known this. You poor thing!”
Alicia might respond in one of several ways. In scenario one, Alicia
accepts the situation, agrees to do the laundry, and does not resent it
because she understands that it really is hard on Kevin. Notice that this
actually would give Alicia more chores, and her complaint was that she
already did too many! But, this might be okay with her because she
understands Kevin’s objections to the laundry now, and Kevin is happy
because he no longer has to do laundry.
Alternatively, in scenario two, Alicia might want Kevin to do some-
thing else, a kind of trade: “I’ll do the laundry—how about you do the vac-
uuming and clean the bathroom?” From here, they move to negotiation.
Alicia’s willingness to take on the laundry chores helps Kevin be willing to
take on other chores in exchange. Both leave the situation feeling okay.
In scenario three, Alicia is very sympathetic to Kevin’s skin prob-
lem. She suggests that he see a dermatologist, get some medicine to help
his chapped fingers, and use more hand lotion. If she starts out the
conversation with soothing and validating, then Kevin might be open to
continuing to do the laundry, assuming that his hands improve. She could
144 The High-Conflict Couple
say, “Oh, honey, that’s terrible! We need to get you some medicine. I’ll
call my sister—she has been really happy with her dermatologist, and
maybe you can get an appointment there.” However, if Alicia jumps right
into problem-solving mode and stays focused on the laundry as her first
priority, it probably won’t go so well. Imagine Kevin’s response if she
said, “Well, if you take better care of your hands, maybe see a dermatolo-
gist and use more hand cream, doing the laundry shouldn’t be such a
problem for you.” Kevin would likely not feel soothed or cared about,
and his motivation to see the dermatologist would probably be no higher
than his motivation to do the laundry. Kevin and Alicia will likely be
arguing about this again next week.
These scenarios point to the importance of seeing problems not as
static, easily solvable situations, but as ongoing and ever changing, and as
requiring a lot of communication, clarification, self-awareness, awareness
of your partner, and flexibility over time. It’s great to try to define a
problem. But don’t be surprised if you do not agree about what the
problem is. Try to talk about it openly, gently, and in a validating way.
Using your communication skills will make it possible to proceed with
increasing understanding, which will in turn make solutions more likely.
PRACTICE
1. Pick what you think is a small problem that has come up lately. Sit
down with your partner and try to define what the problem is. Stay
open-minded, and validate your partner a lot.
2. Notice how your idea about what the problem is changes over time,
both in response to your conversation about it and with heightened
awareness of what is bothering you and what is bothering your
partner.
Problem Analysis
Once you have some idea about the dimensions of the problem, at least
from each person’s perspective, it makes sense to try to understand the
Managing Problems and Negotiating Solutions 145
problem better. There are many ways to analyze a problem: talking about
the issue in general, speculating on why it is a problem, analyzing a
specific instance of the problem and so on. This method will emphasize
being very descriptive and specific, noticing both the details about the
context in which the problem occurs and the consequences of whatever
behavior (or lack of behavior) somebody wants to be different. Some-
times this is referred to as “behavioral analysis” or a “chain analysis”
because each step (or link) that leads to the problem can be identified
(e.g., Barlow 1981; Haynes 1978; Linehan 1993a). Modifying any one link
holds the potential for making an impact on the larger problem.
One way to do this is to pick a specific example of the problem’s
occurrence. Agree on a specific incident, a time and place, so you are
both talking about the same thing. It may be helpful to write down the
steps, perhaps on a sheet of lined paper. If you fold the paper into two
columns, you can put your name at the top of one column and your
partner’s at the top of the other. This way you can see both how the
problem unfolded for each of you individually and how you interacted
along the way.
You start by identifying what emotions you brought to the sit-
uation, especially the ones that really had nothing to do with the problem
at hand. Then, each partner notes his or her feelings, thoughts, reactions,
and so on in their column, starting at the top and going in sequence, and
synchronizing with each other. On the crease of the paper (middle), you
write down what was actually said or specific actions taken (such as eye
rolling, walking away, or gently picking up and caressing the other’s
hand). This makes public what was going on inside each partner
(thoughts, feelings, desires) and therefore allows both partners to see
how, and often why, each one reacts to the other.
For example, Janelle and Trey argued regularly about money: how
much to save, how much to spend, what to buy, and so on. Every time
they tried to talk about it, they reached an impasse, even when they were
skillful and respectful and mostly validating. So they decided to try to
analyze the problem.
They agreed to take a detailed look at their argument from the pre-
vious Saturday morning. Here is what their chain analysis looked like:
As they looked at the chain of events together, Janelle and Trey
were shocked to see how much of the problem was not about the money
but about how they talked and reacted to each other. They each were
able to acknowledge how the other might be hurt or might reasonably
react the way they did at each step of the argument. What emerged was
146 The High-Conflict Couple
Janelle Trey
Figure 7
Managing Problems and Negotiating Solutions 147
Janelle Trey
Later, shopping helps her “feel Misses Janelle, but stays angry
better,” but only until she goes and judgmental.
home again.
Figure 7 -- Continued
the clear sense that both of them were worried about money and both
wanted to get their bills under control. However, Janelle did not want
Trey “dictating” the solution to her. Rather, she wanted to work out an
agreement that would affect them both. They came up with a budget that
allowed each of them the same amount of discretionary spending money
per week. Trey thought the problem was solved because this stopped the
negative flow of money; he felt that it was a fair solution and that Janelle
was taking the problem seriously. Janelle thought it was a good solution
because she did not have to “feel under a microscope” about money. She
knew what she could spend or save and that she had complete control
over that. She felt much more respected by Trey.
148 The High-Conflict Couple
Thoughts &
Emotions One Partner says or
Partner B’s prior does something hurtful
experiences, especially
with Partner A
Figure 8
PRACTICE
1. Pick a small disagreement you have had recently, and do a problem
or chain analysis of that disagreement. What happened? List or draw
your thoughts and emotions as well as what you said and did.
Discuss the chain and use each “link” as an opportunity to expand
your understanding of your partner. Validate your partner’s emotions
and desires and other reactions along the chain.
Managing Problems and Negotiating Solutions 149
2. After you have successfully completed the first step (it may take
several tries), move on to a bigger problem, and follow the same
steps. Don’t worry about solving the problem yet. Just use this exer-
cise to enhance your understanding of the problem and the process
of your disagreement. Validate!
1. Whoever assigned the chore would get to handle it the way she
or he wants.
4. They would flip a coin and try it the winner’s way for a month
and then reevaluate; if Caleb was more responsive, they would
keep that solution; if worse (or not better), they would try the
other’s.
5. They would get a point chart for Caleb, and every time he did
his chores without whining or complaining, he’d get a point;
these would be exchanged later for special playtime or fun
activities.
As you can see, this is a wide-ranging list. The real list included
quite a few additional suggestions. In reality, neither Chloe nor Ethan
were advocating positions very different from leading parenting experts.
The experts disagree, too! Of course, if one parent really was extreme to
the point of harm (extremely permissive or extremely authoritarian; cf.
Baumrind 1971), it might make sense to get a book or seek out an
expert’s advice. But, many of these kinds of arguments really are about
style and about our own upbringing, our own fears and vulnerabilities. By
Managing Problems and Negotiating Solutions 153
generating a long list of possible ways to handle the problem, each was
able to hear more about the other parent’s concern and to validate.
For example, Chloe remembered being yelled at a lot by her father,
and she remembered feeling very bad about herself as a result. So, when
Ethan was firm with Caleb, even though objectively he was not being
mean or doing anything close to being abusive, Chloe felt uncomfortable;
she identified with Caleb and wanted Ethan to be gentler. She didn’t
want Caleb to respond to Ethan the fearful way she had to her father,
and she didn’t want to behave with Caleb the mean or critical way her
father had behaved with her. Ethan, on the other hand, was thinking
about his seventeen-year-old nephew with drug problems. Ethan had
always cringed because his sister and brother-in-law never seemed to set
any limits or enforce any rules with the young boy, even when he was
rude or obnoxious or doing things that made other kids not want to play
with him. He worried that Chloe might be “coddling” Caleb and that he
would learn no self-control, no discipline, and no self-respect, and subse-
quently have a lot of difficulties in his life. Fortunately, this discussion
between Chloe and Ethan was loaded with interest and validation. After-
wards, they felt a lot closer, a lot more like partners in parenting, even
before coming to any solutions. They understood each other better,
which resulted in increased trust and reduced worry.
Negotiate an Agreement
The next step is to negotiate. You can do this immediately after
generating possible solutions, or you may want to take a break before
moving on to this step. First, go over each possible solution on your
own. Which solutions do you like, and why? What are the pros and cons
(advantages and disadvantages) to each? Then, walk through each one
out loud, with each other, sharing the pros and cons of each that you
thought about. If there are solutions that you both agree have no
redeeming value, cross them off the list. Among those that are left, can
you piece together an agreement that includes useful parts from more
than one solution?
As with the other steps, negotiation requires patience and persever-
ance. Make a proposal to your partner and evaluate it together. Don’t be
afraid to do some horse trading: “If you would be willing to do X, then I
would be willing to go along with Y.” There is no right solution. There
are solutions that work, at least in some ways, and those that fail. Don’t
154 The High-Conflict Couple
worry, if the solution you pick fails, you can come back to this step,
analyze what went wrong, and hammer out a new agreement.
If you cannot agree, it may be useful to change your goal. Perhaps
the problem you are trying to solve is too big, and you can carve out a
piece of it to work on. Or, perhaps you need to resolve another problem
before you can agree on a solution to this one. These are normal things to
go through. What is most important is that you stay committed to being
effective in your communication, with accurate, clear self-expression and
bountiful validation, and committed to a solution that both of you find
acceptable.
PRACTICE
1. Practice all the steps involved in negotiating solutions. Start with a
small problem, one that at least seems as though you can solve it.
Don’t worry if it turns out to be bigger than you thought. Take each
step in turn. And use mindfulness of yourself and your partner,
emotion self-management, accurate expression, and validation all
along the way.
156 The High-Conflict Couple
2. Evaluate how you did as a couple solving the problem. Identify what
each of you can do to make it go more smoothly the next time.
3. Pick another small problem and do the same. Continue with small
problems until you are really able to work as a team.
4. Take on increasingly more complex or more emotion-laden prob-
lems, carefully following the steps and assiduously validating each
other at each step.
Chapter 11
Transforming Conflict
into Closeness
The end of this book is near. You have practiced the skills and proce-
dures described so far. Maybe you have practiced a lot, maximizing your
skills as a partner and a couple. Hopefully, you’ve experienced a big
difference in the quality of your interactions and the quality of your life.
However, it is likely that you still have problems. This is not your fault or
your partner’s fault. Life simply includes problems. The purpose of this
last chapter is to help identify ways to let go of the suffering that accom-
panies whatever problems you still have. By using the skills already
learned, but in a slightly more sophisticated way, you may be able to
transform leftover conflicts into closeness and use mindfulness and
acceptance skills to more fully engage your partner, your relationship, and
your life, finding peace in each other instead of frustration, and closeness
in every step you take together.
158 The High-Conflict Couple
has not worked and is not likely to work. But you really want your part-
ner to change! And change is not happening, is not likely to happen. This
nonacceptance/nonchange is driving you a little crazy.
What kinds of things fall into this category? In principle, anything
your partner does that you don’t like, as long as it is not contrary to your
true values, is ripe for either effective change efforts or genuine accep-
tance. Maybe it’s the way your partner parks the car in the garage, leaves
the toilet seat up (or down), wants to be alone for a few minutes when
she or he comes home (even though you are longing to talk about your
day and want to be held), gets easily disappointed or hurt when you want
some alone time, parents your children, is lackadaisical about something
you care deeply about, or leaves his or her dirty socks on the stairs. It
could be anything that you have tried and tried to get your partner to
change. But your efforts have been in vain and change has not occurred.
Pick one of these things and consider the following steps or exercises as an
alternative to the usual nagging, complaining, anger, frustration, or bitter-
ness you direct toward your partner about this particular behavior
(Fruzzetti and Iverson 2004). You can opt out and return to a change
focus at any time that you want to, without penalty.
Behavioral Tolerance
The very first step toward possible acceptance is to stop putting
energy into changing your partner (at least this one behavior). Although
this may sound simple, it’s not. There are two main reasons that it is
difficult to let go of your change focus or “change habit,” even for a few
days or a few weeks: first, tolerating a situation or behavior which you
want to be different is painful; and second, letting go of your “change
energy” means you initially will feel disappointed because you are facing
the reality that you are not getting what you want. You are experiencing a
loss.
The first step involves noticing all the ways that you try to get your
partner to change this particular behavior. Do you nag, complain, or
write scathing notes or e-mails about the “problem” behavior (or lack
thereof)? Spend a few days and monitor all the verbal and nonverbal
signals (including “looks that could kill”) you send to your partner about
this. Keep a written log, so you do not miss any of the many ways you
put effort into getting him or her to change.
Transforming Conflict into Closeness 161
Now, stop them all, at least for now. Pick a time period, for
example, three weeks, and commit to simply letting your change goals go
for that time. No nagging, no complaining, no carefully timed wincing,
eyes rolling, ugly quid pro quos, or other efforts to get him or her to do
what you want on this one behavior. It’s a cease-fire. You must do this
unilaterally: do not even tell your partner. This is for you, not for him or
her. Sure, she or he might feel relieved that you are off his or her back
about this, but you are not doing it to be nice to your partner. If you
choose to try this, you are doing it because you are stuck and willing to try
a different strategy. The old strategies have not worked, so perhaps this
path will lead someplace new and more peaceful.
However, in order to do this, to stop trying to get your partner to
change, you must be able to deal with the emotions that will likely follow
(intense disappointment) and the judgments and anger that likely will
grow out of your frustration over not getting what you want.
Manage Disappointment
Disappointment is in the same emotional class as sadness and grief
and so is quite similar. When you fail to get what you want, regardless of
the reasons, disappointment is at least one of the emotions you are likely
to feel. Disappointment can sting. It often brings with it fairly low energy
and an urge to shut down or withdraw, to give up (at least temporarily).
There are at least three important responses that help disappointment run
its natural course so that you do not get stuck in sadness and depression:
1. Validate the disappointment: it makes sense when you don’t get
what you want; you can validate the feeling yourself, or let
someone else do it.
when Annie lost her keys, wallet, receipts, or whatever, that his very
negative and critical response did not actually help her become less
forgetful. He went through a recent example of needing to leave work to
come home to let Annie into the car so that she could take their son
Jacob to a doctor’s appointment. He noticed that his emotions included
not only frustration about interrupting work but also worry about what
others might think of him and disappointment that he would have to stay
a little late at work. To stop trying to get Annie to change would mean he
would face occasional, similar frustration.
Surprisingly, he also noticed that it was hard to see Annie and the
kids in the middle of the day for a couple of minutes and then have to
return to work. He missed them! He noticed that he had been quite sad
about that but that he’d missed it at the time because he was over-
whelmed with judgments (“she’s so selfish and incompetent”) and anger.
He practiced self-validating these emotions and decided to stop com-
plaining about Annie’s forgetfulness and to stop criticizing her for it.
After you have stopped focusing on change for a while (several
days, maybe several weeks), it will become easier. You will adjust. How-
ever, your partner’s behavior may still bother you a little (or a lot). If the
behavior that used to drive you crazy no longer bothers you, then you
have changed what had become a bad habit for you. Congratulations!
You are done and can move on (and maybe try to accept a different
“problem” behavior). However, if your partner’s behavior still bothers
you, it is time to go on to the next step and explore the consequences of
your change habit.
PRACTICE
1. Make a list of the things that you have tried, over and over, to get
your partner to do differently, but without success.
2. Pick one that you are willing to tolerate for a couple of weeks.
4. Follow the steps suggested in this section to help you manage your
disappointment and let go of your judgments and anger.
pick another thing off your list, and continue on. If you are still
bothered, move on to the next section.
PRACTICE
1. Keep the log described above. Add up the costs of your focus on
change.
what you pay attention to; choose to pay attention to those aspects of the
situation that get you what you want (peace, closeness, joy, satisfaction).
Annie finally noticed that Seth adored their daughter and that he
loved playing with her, was very attentive to her, and was a great dad.
Annie loved the fact that he loved being a dad. Maybe Annie had been
attached to the idea that Seth should be a perfect dad, which, of course,
he was not, nor could he or anyone be. She also noticed that he loved
her, that she actually had a loving, devoted, monogamous spouse who
liked being home with her and their children. How great is that? He was
alive, he was home, he was not out drinking or carousing. These things
she no longer wanted to take for granted. By purposefully noticing these
very real and truly important aspects of the situation, after a while the
“disrupted” bedtime no longer seemed disruptive at all. Instead, it was
just a fun night with a happy and excited child who needed a little extra
help settling down. Annie began to wonder how she had been so stuck
on Seth’s behavior, why it had bothered her so much.
Seth also took the final steps and practiced seeing the rest of the
situation. Typically, Annie was very attentive to Jacob, to Kara, and to
him. She would often dissolve into the moment and become unaware of
other things around her: the flip side of her absentmindedness about
some things was her intense devotion to her family, her warmth and
affection. She also, despite occasional lapses with keys and so on, man-
aged to keep most of the day-to-day activities of the family in good
order. She paid the bills, was keenly in tune with Jacob’s and Kara’s
needs, and was very attentive to Seth and delighted to see him (especially
when he was not critical of her). Seth began to see that occasional lost
keys were a small part of a larger picture of a loving wife and mother
who adored her husband and their children.
different experience for his children. This was one of the things she really
loved about him, his commitment to their kids. Maybe the active play at
bedtime just “happened” because Seth was more focused on enjoying
their daughter than on ideas about how bedtime should go. Maybe he
was so mindful of playing with their daughter, of just being with her, that
other things were just not salient to him. Maybe playing, staying in the
moment, not worrying much about arbitrary rules of parent-child inter-
actions, was what Seth needed to do to be sure that he was different
from his own parents. All of these new meanings seemed quite legitimate
to Annie, and all of them helped her let go of her nonacceptance/
nonchange position and embrace acceptance. In acceptance, there was
peace and newfound closeness with Seth.
Similarly, Seth was able to let go of his criticisms of Annie’s forget-
fulness, finally leaving his prior position of nonacceptance/nonchange.
Through acceptance of his wife, he could see that many other qualities
were present in Annie. Paying attention to those other qualities brought
them much closer together and brought increased peace and happiness to
both of them.
By following similar steps, you may be able to take something that
has been a source of enormous suffering for a long time and alleviate
some of that suffering. With practice and commitment, you may be able
to transform that long-standing conflict into closeness.
PRACTICE
1. Practice recontextualizing the “problem” behavior in your relation
ship. What aspects of your partner’s behavior have you been miss-
ing? What things have you been taking for granted? Notice the
bigger picture, and let the parts that are truly most important to you
become more central, more salient. Let the less important parts
diminish.
2. Practice finding alternative meanings in your partner’s behavior.
How is his or her upbringing relevant? What is important to your
partner? How might the problem behavior actually be something
else, a reflection of lovable attributes (previously unnoticed)?
3. Embrace your partner as she is or he is. Enjoy what you have.
170 The High-Conflict Couple
———. 1997. Dialectical behavior therapy skills for couples and families.
Treatment Manual, University of Nevada, Reno.
Shenk, C., and A. E. Fruzzetti. 2006. The impact of validating and invali-
dating behavior on emotional arousal. Unpublished manuscript.
References 177