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Team
ProAdvisor
Work
Apps
Where would you go to find the accountant-only features such as Prep for taxes or
Write off invoices?
Reports
Transactions
+ New button
Accountant Tools
What’s the best way to compare two reports at the same time in QuickBooks Online?
Right-click on Reports in the left-hand menu to open in a new window, and pull up
the second report there
Print one of the reports and compare it to the on-screen report
Email one of the reports to yourself and open it in one window, while opening the
other report in QuickBooks Online
Open one report in the web browser and the other report through the mobile app
What account type would be most appropriate for tracking a loan your client took out
to buy a delivery van?
Expenses
Assets
Income
Liabilities
How would you best describe a product or service bundle?
Services that are provided to customers, such as an emergency service call or other
labor
A collection of products and/or services that are sold together
Products that are bought and sold where it isn’t necessary to track quantities on hand,
such as small parts used in the installation or delivery of a product
Products that are bought and sold and where it’s necessary to track quantities on hand
Which option from the left-hand navigation would you select to locate the Client
onboarding template?
Apps
Work
Team
ProAdvisor
What’s the minimum QuickBooks Online subscription level that would provide these
capabilities?
QuickBooks Online Simple Start
QuickBooks Online Essentials
QuickBooks Online Plus
QuickBooks Online Advanced
Based on the information in the first two columns about the QuickBooks Online
features that the client will need, which subscription level would you recommend?
QuickBooks Self-Employed
QuickBooks Online Simple Start
QuickBooks Online Essentials
QuickBooks Online Plus
QuickBooks Online Advanced
Try one last example...
Here are the results of an initial needs assessment you did with a potential client:
The client runs a haulage and warehouse business
The business is a large SMB with more than 10 users
Their HQ is in Idaho, but the business also has distribution centers in Maine and
New Mexico
They manage a team of around 50, made up of a mixture of employees and
contractors. The truck drivers don’t need access to QuickBooks Online, but the
finance team, the separate sales team, and purchasing department all need
access to different sets of data
They’d benefit from giving the sales and purchasing teams custom access to
financial data
There will likely be complex tracking and categorization requirements
QuickBooks Self-Employed
Which billing options allow clients to pay their QuickBooks Online subscription fees
directly themselves? Select all that apply.
Direct discount
Only clients who sign up for QuickBooks Online themselves are billed directly
ProAdvisor discount
Revenue share
Which of the following are benefits of using QuickBooks Time? Select all that apply.
Which of the following options is NOT true regarding editing a chart of accounts?
You can make an account active once it has been made inactive
Account numbers can be up to 20 digits long
Merging accounts isn’t possible for all account types
All transactions are deleted from an account if you make it inactive
Where can you go to import a customer list into QuickBooks Online? Select all that
apply.
Company admin
Primary admin
Standard all access
Standard limited access
Who can add apps to client company accounts?
One of your clients runs a bakery. Which of the following sales transaction should
they use to record a day’s sales in QuickBooks Online?
Sales receipt
Invoice
Receive payment
Credit memo
Which feature would give you the quickest route to finding any overdue invoices?
You can add up to 12 custom fields to sales forms, but only 3 to purchase orders
Custom fields are included on printed and emailed forms by default
You can add a custom field to either sales forms or purchase orders, but not both
You can add the same custom field to sales forms and purchase orders
You can add up to 3 custom fields to sales forms and purchases orders
Which of these statements about estimates in QuickBooks Online Plus and Advanced
are true? Select all that apply.
Check the required customer(s) in the list, then select Create statements from the
Batch actions dropdown
Select Create statement from the Action column next to the customer’s name
The transaction will credit accounts payable (A/P) and debit the Billable Expense
Income account
The transaction will credit accounts payable (A/P), debit Fuel Expense, and create a
billable expense
The transaction will debit accounts payable (A/P) and credit the Fuel Expense
account
The transaction will debit accounts payable (A/P) and credit the Billable Expense
Income account
You’re setting up time tracking for a client who has the following requirements:
Timesheets should be completed weekly, with Tuesday as the first working day of the
week
Timesheet activities should be billed to the customer
Time-tracking users need to be able to specify which service/task they carried out
Time-tracking users should not be able to see any billable rates
Which of the following settings are correct? Select all that apply.
What benefits does progress invoicing provide to clients? Select all that apply.
Progress invoicing has these benefits and more for clients and their customers.
Another of your clients wants to discount all their products by 25% in a sale that runs for the entire month
of August.
What are the correct options for the missing settings? Select all that apply.
Your client uses the Deposit feature to record retainers in QuickBooks Online. The customer
paid a deposit of $600, and you create an invoice for $1,500 worth of work.
Where does the outstanding balance of $900 post in QuickBooks Online when the
invoice is saved and sent?
**When using the Deposit feature to record retainers, any remaining balance due on the invoice is posted to
accounts receivable.
You’re adding service items with a description to a daily sales summary transaction.
For which of the following items would it be helpful to add “should be positive” to the
description?
Payment items
Sales items
Deposit to account
Cash over/short
Where can you go to run a Budget vs. Actuals report for one of the budgets listed
here? Select all that apply.
A client records a transaction that pulls a total of four units from two FIFO layers: 2 x $10 units
and 2 x $12 units.
How many line entries related to the inventory asset account will appear on the
transaction journal for this invoice?
2 line items
4 line items
5 line items
**The transaction journal would show two line items for that invoice related to the inventory asset account:
one with a $20 (2x$10) change decreasing inventory, and another with a $24 (2x$12) change decreasing
inventory. This is the intended behavior, and the report totals and subtotals will be correct.
Which accounts must be assigned to a new inventory item? Select all that apply.
An Inventory Asset account
A Cost of Goods Sold account
An Income account
A Liability account
**When creating an inventory product, you must map the item to three different accounts: Inventory Asset
(debited when purchasing the inventory and credited when selling the inventory), Income (credited when
selling the inventory), and Cost of Goods Sold or COGS (debited when selling the inventory).
When filling out the setup of an inventory item, you’ll see a field for Expense account, but when you go to fill
it in, you’ll find that only a Cost of Goods Sold type of account will be accepted.
When you save the inventory adjustment, QuickBooks Online automatically records an inventory
quantity adjustment to both the ___________ and the Inventory Shrinkage COGS account,
unless you choose another account.
Reconciliation Discrepancies
Purchases
Why can’t you use an inventory quantity adjustment to reduce inventory for
donations?
You need to use a journal entry to update the transaction journal for the donation to determine the amount that
posted to COGS.
Where would you go to set up a custom sales tax rate?
Which of the following statements are true about using QuickBooks Online to support
the filing of clients’ sales tax? Select all that apply.
If your client entered an error in payment into QuickBooks Online they can delete the
return for the period
Clients can use QuickBooks Online to pay sales tax liabilities to relevant states
QuickBooks Online automates the process of filing tax returns
In the sales tax settings, your clients can edit the filing basis for reporting for each
sales tax agency without affecting their chosen accounting method for their books
Which of the following statements is true about overriding the sales tax calculated for
an individual invoice?
From here, where can clients go for a visual overview of their unbilled, unpaid, and
recently paid bills?
Which field allows clients to store the tax ID number of a vendor to be used in Forms
1099-MISC and 1099-NEC?
Which of the following can the Grouping feature in the bank feed help with?
As you categorize and add similar transactions to QuickBooks Online, at what point
will the Banking center suggest a rule?
The first time you use a bank/credit card account with QuickBooks Bill Pay, you
need to match it to the corresponding bank/credit card account in the chart of accounts
You can configure QuickBooks Bill Pay to pay bills automatically when they're
added to QuickBooks Online
You can connect a new bank/credit card to QuickBooks Online from the QuickBooks
Bill Pay tool
When you use QuickBooks Bill Pay, you can choose whether to pay a bill by ACH
transfer or paper check
When you sign up for QuickBooks Bill Pay, you need to specify whether you want to
pay bills by ACH transfer or paper check
Which of the following statements is true about vendor credits in QuickBooks Online?
Vendor credits can’t be applied to a bill that has already been received
Vendor credits post as a debit to decrease accounts payable
A vendor credit can be linked to a cash refund when the cash is deposited
Vendor credits post as a debit to increase accounts payable
How can QuickBooks Online users with email forwarding access send multiple bills
or receipts in one email message?
It decreases
It zeroes out
It remains unchanged
It increases
Which statement is correct about how you can match transactions to bank feed entries
in QuickBooks Online?
You can match multiple downloaded transactions against one QuickBooks Online
transaction
You can match one downloaded transaction against multiple QuickBooks
Onlinetransactions
When you match bank activity to an open invoice, QuickBooks Online records the
payment received transaction to the bank account and links the bank activity. It also
records the payment to Undeposited funds (or Payments to deposit)
**You can match one downloaded transaction against multiple QuickBooks Online transactions.
QuickBooks Online’s matching also looks at bills and payments entered for a vendor.
Matching bank activity to an open invoice means that QuickBooks Online will record the payment received
transaction directly to the bank account and link the bank activity but won’t record the payment to Undeposited
funds (or Payments to deposit).
From here, where would you start importing a set of rules downloaded from another
QuickBooks Online company?
**You start importing and exporting rules from the Rules tab.
Which accounts should you link to the bank feeds? Select all that apply.
**You should connect all the non-primary subaccounts so they are linked to the bank feeds. Plus, because you
want payment transactions to post automatically to the primary subaccount, you also need to connect the
primary subaccount.
**Remember, do not connect the parent account!
When recording a failed payment, why do you need to deselect the original invoice in
the original Receive Payment transaction?
**The aging of the invoice would reflect the state before the payment bounced if we didn’t take this step to
reset it.
In a zero dollar expense transaction, why do you need to include a line that’s recorded
as a negative value?
All bank transactions can be checked, categorized, and approved to make sure
they’re correct
It cuts down on the amount of data that needs to be entered manually, saving time
All bank and credit card transactions are categorized in QuickBooks Online
automatically
All connected bank and credit card transactions sync with QuickBooks Online
Where in the bank feed can you match or add transactions?
The For review tab
The Update button
The Explore button
The Categorized tab
When would you need to exclude some transactions from a bank feed?
Starting from the Banking center, what would you select to begin disconnecting a
bank account from QuickBooks Online?
1
3
10 in QuickBooks Online Advanced, 5 in all the other subscription levels
5
**Well done. You can apply 5 conditions to a rule, regardless of subscription level.
Your client Amy creates three rules that appear in this order in her Rules list. There are no other
rules.
Rule 1 Assigns all purchases at MotoZpares to an Auto Supplies expense account
Rule 2 Assigns all purchases at Office Depot to an Office Supplies expense account
Rule 3 Assigns all purchases over $500 to Fixed Assets
When Amy’s colleague spends $750 on a trailer at MotoZpares, the purchase is assigned to Auto
Supplies.
What can Amy change so that the same purchase goes to Fixed Assets instead and
MotoZpares purchases of $500 or less are still assigned to Auto Supplies?
Move Rule 1 down to the position of Rule 2
Move Rule 3 up to the position of Rule 1
Move Rule 2 down to the position of Rule 3
**Amy’s colleague’s purchase was assigned to the Auto Supplies expense because it fits Rule 1’s conditions,
so no other rules are considered.
**Amy needs to drag Rule 3 up to the first position to have that purchase (and any other over $500) assigned
to Fixed Assets.
**A purchase at MotoZpares for $500 or less (say, for a spare tire costing $100) would still be assigned to
Auto Supplies.
Your client records payments from customers in QuickBooks Online as they receive them
throughout the day. They just deposited 4 checks at the bank.
What’s the next step they have to do to deposit those payments in QuickBooks
Online?
Which one of these options would be the best way for the client to achieve this?
In which of these situations would you use the Add funds to this deposit grid? Select
all that apply.
Your client receives a payment from a customer, but it’s not a check
Your client receives a tax refund from the IRS
Your client receives a cashback payment from a vendor for ordering in bulk
Your client receives a gift certificate from a customer
Which of these are true about journal entries in QuickBooks Online? Select all that
apply.
For which of the following should you use the Transfer function in QuickBooks
Online?
1
2
3
4
5
Which of the following statements are true about how you can resolve these
discrepancies? Select all that apply.
Selecting View in both lines will take you to a button that restores both transactions
automatically
If you re-enter and rematch the Expense transaction, you’ll need to mark it as
reconciled to remove it from this report
You can correct the amount of the check paid to Chin’s Gas to match the value of the
reconciled transaction
You can re-enter and rematch the Expense transaction
Selecting View on the Expense transaction line allows you to remove it from the
Reconciliation Discrepancy report
***You can correct transactions from the Reconciliation Discrepancy report so long as they haven’t been
deleted.
***Deleted transactions can be fixed by re-entering and rematching them, then marking them as reconciled.
MOD 6 REPORTS
Why is it important to check the accounting method in a report?
Because changing the accounting method may affect who can access the report
Because changing the accounting method may result in different transactions
showing in a report
Because changing the accounting method may affect how the report can be exported
Because the selected accounting method determines what customization options are
available for the report.
How can the Transaction journal report help you to identify the cause of any issues in
a client’s books? Select all that apply.
It shows whether any and which transactions were changed after being recorded
It shows whether any and which transactions have been voided or deleted
It shows which user recorded each transaction
It shows the credits and debits for each recorded transaction
***The Transaction journal report shows a full breakdown of each transaction recorded in a client’s
QuickBooks Online file, including the debits and credits and who logged each transaction. This helps you to
identify any entries that are causing issues in your client’s books, and how to solve them.
MODULE 7