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Conversation :

Check out procedure

Clerk : Good Morning sir/madam….., How may I help you ?


Guest : Good morning. I’d like to check out, please...................
Clerk : May I have your name and your room number please ?
Guest : Yes, my name is …………… room number ………..
Clerk : Mr/mrs………., I’ll check it first .................
Here your bill mr/mrs……… your total account is ………………
You may check it first
Guest : Ok……….Yes, thats right
Clerk : How will you settle your bill mr/mrs……….?
Guest : I’ll pay cash
Here you are ....
Clerk : Thank you mr/mrs …….. Just a moment please..
(count it and make cash receipt)
This is your change and cash receipt
Guest : Thank you
Clerk : Mr/mrs ……… do you need porter to take your luggages ??
Guest : Yes, of course
Clerk : Well, I will send porter to your room…
Porter please……
Please take mr/mrs…………… luggage to her/his/their room
Guest : Thank you for your help
Clerk : Would you like to be transported to the airport ?
Guest : Yes, of course
Clerk : Mr/mrs………… would you like to stay again at our hotel when you visit our
city?
Guest : Oh, yes. I have a plan to come again next month.
Clerk : What kind of room would you like? And when will you arrive and for how
long, mr/s………
Guest : Just give me, your suite and I will come on 3rd June and stay for 4 nights
Clerk : Thank you for your reservation Mr/s…… We looking forward to seeing you.
Thank your for staying with us… and have a nice trip Mr/s….
Guest : Thank you…
Clerk : You are welcome

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