Professional Documents
Culture Documents
Module III
Module III
Leadership Effectiveness
Learning Objectives
Terms to Ponder:
Charisma
A special gift that certain individuals possess that gives them the capacity to do extraordinary
things
Contingent reward
An exchange process between leaders and followers in which effort by followers is exchanged for
specified reward
Idealized influence
The factor describing leaders who act as strong role models for followers; followers identify with
these leaders and want very much to emulate them
Individualized consideration
The factor representative of leaders who provide a supportive climate in which they listen carefully
to the individual needs of followers
Inspirational motivation
The factor describing leaders who communicate high expectations to followers, inspiring them
through motivation to become committed to and a part of the shared vision in the organization
Intellectual stimulation
The factor that stimulates followers to be creative and innovative and to challenge their own beliefs
and values as well as those of the leader and the organization
Laissez-faire approach
Also called nonleadership, in this style, the leader abdicates responsibility, delays decisions, gives
no feedback, and makes little effort to help followers satisfy their needs
Management-by-exception
Leadership that involves corrective criticism, negative feedback, and negative reinforcement
Pseudotransformational leaders
Leaders who have strong inspirational talent but are self-consumed, exploitive, and power-
oriented, with warped moral values (Bass & Riggio, 2006)
Transactional leadership
A process that focuses on achieving common goals by means of the exchanges that occur
between leaders and their followers
Transformational leadership
A process that changes and transforms people by creating a connection that raises the level of
motivation and morality in both the leader and the follower
Have you ever been in a group where someone took control of the situation by conveying
a clear vision of the group's goals, a marked passion for the work, and an ability to make the rest
of the group feel recharged and energized? This person just might be what is called a
transformational leader.
Quick Background
Through the strength of their vision and personality, transformational leaders are able to
inspire followers to change expectations, perceptions, and motivations to work towards common
goals.
Later, researcher Bernard M. Bass expanded upon Burns's original ideas to develop what
is today referred to as Bass’s Transformational Leadership Theory. According to Bass,
transformational leadership can be defined based on the impact that it has on followers.
Transformational leaders, Bass suggested, garner trust, respect, and admiration from their
followers.
Components
Bass also suggested that there were four different components of transformational leadership.
Intellectual Stimulation: Transformational leaders not only challenge the status quo; they also
encourage creativity among followers. The leader encourages followers to explore new ways of
doing things and new opportunities to learn.
Inspirational Motivation: Transformational leaders have a clear vision that they are able to
articulate to followers. These leaders are also able to help followers experience the same passion
and motivation to fulfill these goals.
Idealized Influence: The transformational leader serve as a role model for followers. Because
followers trust and respect the leader, they emulate this individual and internalize his or her ideals.
So what are some typical signs of a transformational leader? Groups led by this type of leader
tend to be both successful and loyal. They give a lot to the team and care deeply about the group's
ability to accomplish its goals. Turnover tends to be quite low as transformational leaders are able
to inspire a great deal of commitment in their followers.
Effects
In their classic text, Transformational Leadership, authors Bass and Riggio explained:
"Transformational leaders...are those who stimulate and inspire followers to both achieve
extraordinary outcomes and, in the process, develop their own leadership capacity.
Transformational leaders help followers grow and develop into leaders by responding to individual
followers' needs by empowering them and by aligning the objectives and goals of the individual
followers, the leader, the group, and the larger organization."
Researchers have found that this style of leadership can have a positive effect on the
group.
"Research evidence clearly shows that groups led by transformational leaders have higher
levels of performance and satisfaction than groups led by other types of leaders," explained
psychologist and leadership expert Ronald E. Riggio in an article for Psychology Today.
The reason, he suggests, is that transformational leaders believe that their followers can
do their best, leading members of the group to feel inspired and empowered.
What can you do to become a more transformational leader? Leadership experts suggest
that having a strong, positive vision of the future plays a critical role. Not only is it important to
believe in this vision yourself; you've also got to inspire others to buy into your vision as well.
Being genuine, passionate, supportive, and trustworthy are all key characteristics that will
help motivate followers to support your goals for the group.
"The results of this study suggest that a transformational leadership style, which both
conveys a sense of trust and meaningfulness and individually challenges and develops
employees, also has a positive effect on employee well-being," the authors summarized.
Source:
https://www.google.com.ph/search?q=transformational+leadership&sxsrf=AOaemvJqhGJXqdSLlYJcrLzkowN5Z6dLQ
g%3A1636176203989&source=hp&ei=SxGGYYXVOJeO-AaOoo-oBQ&iflsig=ALs-wAMAAAAAYYYfW4YhB1LF-
rhEpkPnS4Oa7zsw8YA4&oq=Transformational&gs_lcp=Cgdnd3Mtd2l6EAEYADILCAAQgAQQsQMQgwEyCwgAEIA
EELEDEIMBMgsIABCABBCxAxCDATILCAAQgAQQsQMQgwEyCAgAEIAEELEDMgUIABCABDILCAAQgAQQsQM
QgwEyBQgAEIAEMgUIABCABDIFCAAQgAQ6BAgjECc6BQgAEJECOhEILhCABBCxAxCDARDHARDRAzoICAAQs
QMQkQI6CwguEIAEELEDEIMBOggILhCABBCxAzoICC4QsQMQgwE6DgguEIAEELEDEIMBEJMCUABY9xdg8zJoA
HAAeAGAAfoFiAGeLJIBDTAuMy41LjMuMS4zLjGYAQCgAQE&sclient=gws-wiz
Self-Centered Motivations
The difference between authentic and pseudo-transformational leaders lies in their motivations.
Authentic transformational leaders are motivated by the good of the many, recognizing that they
succeed when the companies around them succeed. Pseudo-transformational leaders are self-
centered; these leaders are motivated more by the desire for personal gain than by corporate
success. Pseudo-transformational leaders tend to promote competitiveness at the expense of
collaboration and manipulate rather than empower their followers.
Idealized Influence
Inspirational Motivation
Intellectual Stimulation
Individualized Consideration
Good managers understand the importance of team spirit in the workplace. Promoting a
collaborative atmosphere helps to accomplish that goal, as well as ensuring that everyone
understands where the company is going and that managers aren't creating hidden agendas. By
promoting the development of team spirit and working in groups, you'll create a place where
employees enjoy going to work, but also feel continually challenged to achieve excellence.
Be a Humble Leader
Legendary basketball coach John Wooden developed what he called his Pyramid of
Success. Building blocks of the pyramid include attributes such as skill, friendship, loyalty,
cooperation and enthusiasm. Coach Wooden liked to say, "The star of the team is the team."
As Success magazine points out, it's important for a group to know that they work with you, not
for you. A leader has the responsibility for building the team spirit that puts "we" ahead of "me."
Employees need a road map to know where they're going, which is why it's vital to create a
strategic plan that everyone embraces and understands. It's important to actively involve
employee work teams in creating action plans and annual goals. Creating a consistent
framework makes it less likely that employees will go their own way, which only breeds chaos,
and erodes morale.
In an increasingly virtual era, employees expect companies to help balance life and work
appropriately. The importance of team spirit in the workplace should not overshadow that
balance. Cohesion and morale suffers when employees feel tethered to their computers, or see
little relief from unrealistic workloads. Increasingly, companies are offering flexible and part-time
schedules and telecommuting – as long as employees get all their work done. Workers who see
these values reflected in mission statement are more likely to go beyond an employer's
expectations.
Whether they admit it or not, employees crave recognition for what they do. How to
harness this need is the company's challenge – especially in a tight economy, when
conventional pay raises aren't affordable. The Society for Human Resources
Management (SHRM) suggests that a public thank you, such as at a staff meeting, or a
handwritten note from the CEO are effective team spirit ideas for work and can go a long way
in making an employee feel appreciated. A gift certificate or compensatory time off cost a
company relatively little, but can go a long way toward making an employee feel appreciated.
SHRM suggests that companies earmark funds each year for a meaningful recognition
program that fosters the development of team spirit and working in groups. When companies
cannot give pay raises, they should consider a reward such as management training. Such
training recognizes employee effort and increases engagement by creating a clear path to the
future.
A 2007 study conducted by the Center of Creative Management found that 84 percent
of business leaders believe the definition of effective leadership is changing. Employees’
expectations of what makes an effective leader has had a significant impact on the business
management landscape. Employees consider flexibility, collaborative skills and the ability to
create an environment that nurtures success to be vital in an effective leader. The concept of
ranking building and mending relationships above resourcefulness and decisiveness may have
originated from the employee’s view, but it is reflected in current leadership trends.
Integrity
Defining Expectations
Defining expectations for each person, effectively communicating those expectations and
setting clear goals promotes respect for leadership. From the employee’s perspective, an
effective leader is one who follows through on these principles by maintaining equity among
employees, providing feedback during the process before formal evaluations are made and
rewarding the accomplishment of established goals in a meaningful way.
Motivation
A fundamental aspect of effective leadership is the ability to motivate employees even when --
or especially when -- there is resistance. Employees tend to see their motivation as not only a
product of effective leadership, but also the responsibility of an effective leader. Even
employees who are highly self-motivated can feel their motivation quashed by the ineffective or
counterproductive leadership methods of their superiors. Noticing, complimenting and giving
recognition for good performance and improvement, not just results, are powerful motivators.
Letting employees know that they are valued inspires what is known in business management
as ERB, or extra role behavior: the employee motivated to go above and beyond what is
expected
Source:
https://www.google.com.ph/search?sxsrf=AOaemvIzS23NL3j6wjOPK8uRam4QKFmtBw:1636176889610&q=Pseu
do+Transformational+leaders&spell=1&sa=X&ved=2ahUKEwiYw63ygYP0AhWTFogKHU2yAjwQBSgAegQIARA2
This relationship between leader and subordinates is based on theories that assume
individuals are not self-motivated to do their tasks and need structure, instruction and supervision
to accomplish their jobs. The theory also postulates that workers will perform their tasks as the
transactional leader wants them to do in exchange for the leader's offering something that the
workers want, such as pay.
A transactional leader evaluates subordinates on whether or not they meet defined requirements
and expected results. Thus, transactional leaders appeal to the self-interest of their subordinates
in order to keep them on track.
Transactional vs. transformational leadership
A transactional leader upholds the status quo. Because of this, a transactional leader does not
generally fit well in entrepreneurial environments and similar settings where creativity and
innovation are required.
A transactional leader is focused on achieving short-term goals and performing tasks correctly
and to specifications; this type of leader does not drive change but, rather, follows established
protocols and procedures.
On the other hand, this leadership style has have been faulted for its inability to inspire and foster
creativity. Similarly, transactional leadership theory has been criticized for its focus on maintaining
established procedures at the expense of innovation.
The transactional leadership style was prevalent in post-World War II United States. Many modern
businesses, with their heightened focus on innovation and change, prefer other supervisory
styles, such as transformational leadership. However, transactional leaders remain valued in
certain organizations and work environments. And, in fact, transactional leaders are still
commonly found in the military and large corporations where rules and regulations dominate.
https://searchcio.techtarget.com/definition/transactional-leadership
Assessment:
1. Describe a familiar leader whom you consider as a Transformational leader. Explain why
do you say so.
Lesson 3: Authentic Leadership
What's Authentic Leadership, & How Do You Practice It
Written by Caroline Forsey @cforsey1
Learning Objectives
Learning Objectives
Terms to Ponder:
Authentic leadership
Balanced processing
Developmental perspective
A perspective that views authentic leadership as something that a leader can nurture, as it
develops over a lifetime and can be triggered by major life events (Avolio & Gardner, 2005;
Gardner, Avolio, & Walumbwa, 2005)
Hope
A self-regulatory process whereby individuals use their internal moral standards and values to
guide their behavior rather than allow outside pressures to control them
Intrapersonal perspective
A perspective on authentic leadership that focuses closely on the leader and what goes on within
the leader, incorporating the leader’s self-knowledge, self-regulation, and self-concept
Interpersonal perspective
Moral reasoning
The capacity to make ethical decisions about issues of right or wrong and good or bad
Optimism
The cognitive process of viewing situations from a positive light and having favorable expectations
about the future
Relational transparency
Being open and honest in presenting one’s true self, occurring when individuals share their core
feelings, motives, and inclinations with others in an appropriate manner
Resilience
Self-awareness
A process in which individuals understand themselves, including their strengths and weaknesses,
and the impact they have on others
There are four distinct components to the Authentic Leadership Theory. Let's dive into those, now.
1. Self-Awareness
As a leader, it's critical you have a strong sense of self, including your strengths,
weaknesses, and values. It's impossible to demonstrate authenticity as a leader if you're unsure
of who you are or what you stand for in the first place.
Additionally, by displaying both your strengths and weaknesses to your team, you're able
to demonstrate that you have nothing to hide, and don't play games. In this way, you're better
equipped to build trust among your team, and when your employee makes a mistake, she'll feel
more comfortable admitting her error to you.
Self-awareness is also critical for you to grow as a leader, and strengthen other
components of authentic leadership. For instance, perhaps you've noticed you don't do a great
job at displaying transparency with your team. By acknowledging this weakness, you can take
steps to rectify it.
In Bruce J. Avolio and Tara S. Wernsing's essay Practicing Authentic Leadership, they
outline three ways authentic leaders should practice self-awareness:
Self-awareness is vital for acting appropriately as a leader, and feeling empathy for how
your employees might perceive your feedback. For instance, perhaps you feel a conversation you
had with your team was demoralizing -- you'd just received some disappointing news about your
team's performance, and you'd spoken out of frustration. It's critical you seek feedback from your
environment by asking your team what you can do to help them improve moving forward.
Additionally, perhaps you can mitigate these issues in the future by regularly practicing
self-observation, so you're able to notice, in the moment, "I am very frustrated right now, so I will
wait until I am calm to have this conversation with my team."
2. Relational Transparency
While it might seem counterintuitive -- "How will I become close to my team if I am often
providing constructive rather than positive feedback?" -- it works in your favor in the long-run, as
your employees trust that you are not "hiding" your true feelings regarding their performance.
Transparency and honesty must be encouraged from the leadership level if you want your
business to be successful. For instance, when Former President and CEO of Ford, Alan Mulally,
began working at Ford, he implemented a system in which business leaders would produce
color-coded charts at each of their meetings -- green to signify success, red to signify failure.
At the time, Ford was forecast to lose 17 billion that year. At the meeting, however, Mulally
noticed every chart was green. He recognized that Ford's culture was one in which leaders hid
problems, and avoided transparency out of a fear for job safety.
When one leader, Mark Fields, handed over a chart with red on it -- due to a production
issue -- Mulally began clapping. His reaction signified the concept that failure can be seen as an
exciting opportunity for growth, and honesty should be always rewarded. The following week, he
saw charts varying from green to yellow to red.
The point is, authentic leadership must start with you displaying behavior you hope to see
in your employees, as well. If you aren't transparent and honest, how can you expect your
employees to come forward with problems when they arise?
3. Balanced Processing
A leader needs to make decisions and stay true to her decision in the face of opposition -
- but she must also be capable of receiving and considering alternative viewpoints before
choosing a plan of action.
When making major decisions, it's important you ask for alternative opinions and remain
open to discussion. While it's important you stick to your values, it's equally critical you
seek out opposing viewpoints, which can help you see flaws in your initial course of action, or
enable you to strengthen your argument by understanding all points of view.
Additionally, if you want to be an authentic leader, it's critical you create an environment
in which employees feel both safe and encouraged to share their opinions. This ties back to self-
awareness -- you must be self-aware enough to accept that your opinion, by itself, is likely biased
or partial. By collecting outside feedback, you're able to see more potential weaknesses in your
decision.
An authentic leader needs to know when to put the needs of the company and its
customers ahead of herself and her team. Ultimately, a leader should be focused on doing the
right thing for the long-term success of the business -- not herself.
Additionally, it's critical a leader have strong ethical values and integrity, and exercise
these traits even in the face of tempting shortcuts.
For instance, let's say your employee comes to you with a "make money quick" scheme -
- his idea is to make it difficult for customers to know how to cancel their subscription, so they are
forced to keep paying unless they call up customer support.
As a leader, it's important you recognize the downfall of this type of decision. While it could
temporarily help boost your team's numbers, it's not a decision made out of integrity or fairness
for your customer, and won't result in lasting loyalty.
Emmy Jonassen, Director of Acquisition at HubSpot, seconds this point, noting the
importance of being a leader whose behavior matches up with the values you want to instill in
your team:
Relational Transparency
Dr. Calvin Williams
Authentic Leader | Blogger | Consultant | Leadership Enthusiast | People Builder | Speaker
Published Sep 11, 2019
The concept of transparency within the work environment continues to grow. Leaders who
display relational transparency show they are willing to share information and understand direct
reports, peers and supervisors want to be involved.
Leaders must be willing and able to ‘balance’ multiple relationship levels: direct reports, peer
to peer and supervisors. Relational transparency provides leaders with an impactful way to build
productive working relationships and enhance the overall functioning of the work environment.
How do you display relational transparency in your work environment? How would this
authentic leadership variable enhance daily interactions?
Assessment:
https://blog.hubspot.com/marketing/authentic-
leadership#:~:text=Authentic%20leadership%20is%20a%20management,feels%20abou
t%20her%20employees'%20performance.