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Management Science

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Decision Making

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Contents:
1] What is Decision Making? 2] Types of Decision Making. 3] Decision Making Processes 4] Individual Vs Group Decision Making 5] Information technology & Decision Making

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Decision Making: Decision Making is a conscious human process

involving both individual and social phenomenon based upon accurate and value premises which concludes with a choice of one behavioral activity from among one or more alternatives with the intention of moving toward some desired state of affairs.
In

decision making three behavior are involvedknowledge

aspects

of

human

(i)cognition : activities of mind


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associated with
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(ii)conation : the action of mind implied by such words

as willing, desire & dislike

(iii)affection : the aspect of mind associated with

emotion, feeling, mood & nature.

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Types of Decision Making: Programmed And non-programmed Decision Strategic And Tactical Decision

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Programmed decision are routine and repetitive

Programmed Decision:
and are made within the organisational policies and rules. framework

of

Non-Programmed Decision:
Non programmed decision are relevant for solving unique/unusual problems in which various alternatives cannot be decided in advance.

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Strategic Decision:
Strategic decision is a major choice of actions

concerning allocation of resources and contribution to the achievement.

Tactical Decision:
It is relates to day to day working of the organisation and is made in the context.s

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Decision Making Processes


Specific objective
Feedback

Identification of problem

Search for alternati ves

Evaluation of alternatives

Results

Action

Choice of alternatives

Fig : Decision making process


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Specific objectives:
objective.

Decision is arries for the achieving specific It is not first step of decision process but it is

basic framework of decision process.


It is one of the way of through which we

outcome arries from decision.

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Problem Identification:
It is a real beginning of decision process. A question is throw for forward solution. There are 2 types of problem identification: 1. Diagnosis 2. Analysis

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Search for Alternatives:


A problem can be solved by many ways. For the best solution decision maker can use

several objectives.

Means it can use the another alternatives. A limiting factor is one which stands in the way

of accomplishing a desired objectives.

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Evaluation of Alternatives: After the various alternatives choose the right


alternatives.
Means evaluate them and select the one that

will meet the choice criteria.

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Choice of Alternatives:
Decision maker go through 3 appproch: 1. Experience 2. Experimentation 3. Research and analysis

Choice aspects of decision making is relate to

deciding the most acceptable alternatives which fits with the organisational objectives.

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Action And Result:


When

alternative is implemented in action.

choose

than

it

is

And when action is done it gives result.

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Individual Vs Group Decision Making:Organisational decision are combination


individual and group decision.
It is depend upon the following factor: 1. Nature of Problem 2. Time Availability 3. Quality of Decision 4. Climate of decision making 5. Legal Requirment
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Thank You!!

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