The Power of Teneo and Microsoft Azure services
Enhance your solutions and customer interactions with Azure Portal, Cognitive, OpenAI, Copilot, Communication, and Analytics services.
Enhance the Communication with your Customers
Create a hybrid approach to language understanding with Azure’s CLU services and Teneo’s Linguistic Modeling Language. Connect & enrich your solution with language models via Azure OpenAI API.
Azure cognitive services for speech - powered by Teneo - deliver peak performance for voice, using the most advanced speech-to-text and text-to-speech capabilities.
86+ languages supported
Next-gen text-to-speech & translation capabilities
Apply advanced language models to your use case
Unlock Customer Experience and LLM Analytics
Capitalize on your most valuable data assets – the voice of your customers and insights from large language models (LLMs). Merge customer conversations with LLM-driven insights directly in your Microsoft reporting tools. Create the ideal stack for advanced contact center and LLM analytics with seamless integrations:
Azure Data Factory
Azure Synapse
Microsoft Power BI
Implement Generative AI with Azure OpenAI
Revolutionize customer service with Azure OpenAI and Teneo Copilot. Enhance interactions using Retrieval-Augmented Generation (RAG) to deliver precise, context-aware responses, based on your own Knowledge AI. Integrate seamlessly with Microsoft solutions for scalable, personalized experiences across channels, providing advanced understanding and intelligent automation for superior customer satisfaction.
Expand Team-based Virtual Agents with New Skills
Empower Teams-based virtual agents with the skills to do far more than simple FAQs.
Improve virtual agent response times, listen with greater understanding, and speak with greater fidelity by leveraging the combined power of Teneo and Azure Cognitive Services.
Teneo adds horsepower to the Microsoft Contact Center application stack by integrating directly with MS Teams and Microsoft Dynamics so you can:
Gather complex insights
Unlock agent efficiency
Enable intelligent automation
Scale your Microsoft Bot Framework and Copilot Implementations
Enhance or orchestrate your existing Microsoft solutions using Teneo. Our powerful Teneo Studio design canvas and pro-code experience helps enterprises scale. With OpenAI integration and Teneo Copilot automatically creating flow components, you can reuse your existing assets and go beyond their limits.
Bot Framework Composer
Azure OpenAI
Power VA Solutions
Multiple channel personalization
See Real Results with the Power of Teneo & Azure Services
Interested in how you can integrate Teneo into your Azure Services Ecosystem to start developing efficient, welcoming and scalable conversations with your customers?
Talk to one of our team to find out more.