Review Highlights
“I don't live close to a Hy-Vee so when I visit the grocery, I bring a cooler so that I can bring back home.” in 5 reviews
“Trust me, we moved from California a year ago and we've had our share of the real San Francisco sourdough bread.” in 2 reviews
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Overall rating
40 reviews
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1 star
- Darice Y.Divernon, IL07Jul 20, 2024
I shop at this store frequently. Their meat department is very good. Bought some cooked shrimp today for the first time. I opened it and it was very smelly. Took one bite and it was mealy and tough. Threw the whole batch out.
I won't buy seafood there again .Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Zach S.
Jul 21, 2024
Hello Darice, we’re very sorry to hear about the experience you had while shopping with us. Would you please reach out to our store management team at 1640storemanagementmailgroup@hy-vee.com or 217-726-1001? We would like to look into this further for you.
- Jul 25, 2023
We came in to check out the store as travelers thru the area. I found several items that I can't get where I live in the South so was happy to find them here.
If I lived here it would definitely be a grocery store that I'd shop at regularly as they have quite a good selection. The service was good and the store is set up nicely.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Zach S.
Jul 25, 2023
We appreciate you taking the time to leave us a review. We’re glad to hear you had a great experience, and thank you for shopping with Hy-Vee. We think you’d love our Hy-Vee Plus premium membership as well. You can check out all the perks at https://ms.spr.ly/62038ghXPy.
- Andree W.Springfield, IL60121May 1, 2024
We have shopped here for a few months now. I like the store, especially the deli and bakery depts. For a large store, it is laid out well. A big point with me is that the employees are friendly and helpful. I can not stress enough how important this is. There are multiple stores to shop in and if not enjoyable why go there.? Plus their marinated chicken breast are great. The chocolate chip cookies and dessert cake loaves get me every time.
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Zach S.
May 2, 2024
We appreciate you taking the time to leave us a review. We’re glad to hear you had a great experience, and thank you for shopping with Hy-Vee. We think you’d love our Hy-Vee PERKS program. Upgrade or sign up online at https://ms.spr.ly/62030YuPNA. It's free and easy!
- Adam N.Springfield, IL02112Jan 1, 2024
Blaring TV in every aisle. Quickly becoming downgraded to a backup stop if I can't find what I need elsewhere.
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Zach S.
Jan 1, 2024
Hello Adam, we’re very sorry to hear about the experience you had while shopping with us. Would you please reach out to our store management team at 1640storemanagementmailgroup@hy-vee.com or 217-726-1001? We would like to look into this further for you.
- Michelle B.Springfield, IL01Jan 4, 2024
Just moved here and had this grocery store recommended by a friend. After shopping here a few times for groceries, I stopped in one day to try the chinese restaurant part. Went to the counter only to be greeted (well not really at all) by a short, blue haired girl who was too busy on her phone to notice I was standing there. After she looked up to help me, she seemed bothered by my presence and never made eye contact with me. While I was sitting to eat my food, she began making videos with another worker who had longer black hair, disturbing my meal. Food tasted like rubber. Will NOT be back here! Very disappointed and unprofessional.
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Zach S.
Jan 5, 2024
Hello Michelle, we’re very sorry to hear about the experience you had while shopping with us. Would you please reach out to our store management team at 1640storemanagementmailgroup@hy-vee.com or 217-726-1001? We would like to look into this further for you.
- Aug 3, 2018
Hy-Vee is by far the greatest grocery store in the world! That's right, the greatest!
Hy-Vee has an amazing selection of baked goods. Their cookies and pumpkin squares are by far my favorite.
Hy-Vee's meat counter is great! Their have the best cuts of meats at great prices. I don't live close to a Hy-Vee so when I visit the grocery, I bring a cooler so that I can bring back home.
If you like ice cream, grab some Whitey's Ice Cream. I wish they offer more flavors but what they have is great.
The liquor department has a large variety of beers, wines, and other tasty drinks.Helpful 1Thanks 0Love this 2Oh no 0 - Henry K.IL, IL03110Sep 7, 2021
First time visiting:
It was clean, bright, and spacious. Think of a cross between a small martlet place and a Wegmans grocery store (in the DC and Maryland areas). Helpful girl found the item I was looking for and self check out available.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Zach S.
Sep 8, 2021
We appreciate you taking the time to leave us a review. We’re glad to hear you had a great experience, and thank you for shopping with Hy-Vee. We think you’d love our Hy-Vee Plus premium membership as well. You can check out all the perks at http://ms.spr.ly/62036Xzi8n
- Troy D.Springfield, IL03Mar 22, 2023
The store closing at 10:00 p.m. has become a particular annoyance. It's not the fact that it closes at 10:00, it's the fact that they lock the front set of doors and keep open the small door back towards the alcohol department. That's a slight inconvenience, with the real problem being the fact that they try to lock that door 20 minutes before they close. People who are getting off work towards the end of the night are trying to get in and out of the store as quickly as possible to get what they need. When people work that late, their sleep schedule does not allow for them to come in and shop during the day, or it cuts into their daily routine in such a way that they have to make late night pickups. When many stores drop their 24-hour schedule it caused a lot of late night workers difficulty in getting their shopping done. Closing an hour earlier is already an inconvenience, as I stated, trying to lock the doors 20 minutes before the store closes is juvenile, and it's bad business. There is a drugstore right across the street that is 24 hours, and that's exactly where they're driving their business.
Tonight, people were actually getting locked in the store, and they had to wait until the staff came over to let them out. That is a fire safety hazard. So, it wasn't keeping people out, it was keeping people stuck inside.
This review is a psa: it is for your convenience and for your safety.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Zach S.
Mar 23, 2023
Hello Troy, we’re very sorry to hear about the experience you had while shopping with us. Would you please reach out to our store management team at 1640StoreManagementMailGroup@hy-vee.com or 217-726-1001? We would like to look into this further for you.
- Randy B.Springfield, IL715Aug 10, 2020
Covid my Ass! This has nothing to do with them having two cashiers on a Sunday evening. And lines and lines of people trying to check out. Folks were so frustrated like myself they were just abandoning their nearly full cart loads of groceries to bolt to another store. When are you people gonna wise up and not accept this type of customer service. They charge up to a dollar more on everything from broccoli to
Milk and not a soul says hold on no way am I paying these prices.Helpful 0Thanks 0Love this 0Oh no 0 - Mark R.Monterey, CA1023Dec 27, 2020
If you want the greatest fresh bread made daily, you must visit HyVee and check out the 13 or so daily breads. The have a San Francisco sourdough that is actually from the starter bread used on the Warf in San Francisco. Trust me, we moved from California a year ago and we've had our share of the real San Francisco sourdough bread. This is not a close second, this is the exact San Francisco bread! Awesome! Don't go to the bread isle, go to the back left hand corner of the store and your jaw will drop. Fantastic selection and everyone of the breads is great.
Helpful 1Thanks 0Love this 1Oh no 0
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