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Review Highlights
“This is such a nice hotel to stay in, right across the street from Oracle Park if you're gonna see a Giants game.” in 16 reviews
“First and foremost, I just want to thank Alexis and Vagish for the awesome customer service.” in 3 reviews
“The only caveat is the limited parking spots in the hotel garage hence a first come first serve basis at $85/day.” in 2 reviews
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Ask the Community
Q:
Is parking reserved for hotel guests only?
A:
Hello Stephanie! On-site parking is limited and on a first-come, first-served basis with no in-and-out service. Parking is $75/day. The nearest parking garage is The Beacon (lot #381), located half a block away at 250 King Street. Their prices… more
Stonebridge C., Business OwnerQ:
Are breakfast, the bar, and fitness room open with the spike in Covid?
A:
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Overall rating
117 reviews
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1 star
- Aug 4, 20242 check-ins
This hotel is perfect if you are attending a concert at Chase or a game at Oracle Park. Super close and very walkable. If you are planning to visit other areas like Chinatown, the wharf, etc., you will likely want to Uber or take a Waymo.
The hotel is nice. Check in/out is super easy and the staff is very friendly. They offer great breakfast that is included in the price of your stay. Our room was on the top floor and the view of the city line was amazing. The beds are comfortable and over all the room was great. We would definitely stay again.Helpful 4Thanks 0Love this 3Oh no 0 - E B.Brentwood, Los Angeles, CA011210Sep 3, 2024
One of the amazing hotels that I stayed in. Their employees are awesome, very customer oriented and helpful. Will definitely stay there again and will let family and friends know about them! You won't regret staying there.
Helpful 0Thanks 0Love this 0Oh no 0 - Ken S.Sunnyvale, CA7107Aug 30, 2024
Positives: room was clean, TV remote worked, close to ballpark
Negatives: communication from front desk
1) have limited parking available, first come- first serve, never was this mentioned until we went to check in- and no parking available! They do not validate either!!!
2) phone in room didn't work, directions to work phone at front desk (not in room, and still didn't work after going to front desk and them telling me directions- no one came up to check)
3) ice machine (which didn't work) is on 9th floor only! Went to get ice, then to front desk (told then where ice machine was), went to 9th floor- where machine was not working, went back to lobby and ignored by staff (I was interrupting their story), slammed ice bucket down on counter and was then helped
4) Need to use room key to work elevator, which would have been nice to have known before getting into elevator!
5) breakfast stops serving at 9:30, not 10:30 as we were told by manager
6) rooftop bar AND GRILL stops serving food AND need to take elevator around the corner of building to get to it
7) need I say more...Helpful 0Thanks 0Love this 0Oh no 0 - Apr 5, 2024
This is such a nice hotel to stay in, right across the street from Oracle Park if you're gonna see a Giants game. The staff is so friendly and accommodating, especially Jamel at the front desk. He went above and beyond to make sure I had what I needed in my family was taken care of, thank you for being such a wonderful part of our experience at the Hyatt. our next trip to San Francisco will definitely will be staying here.
Helpful 2Thanks 1Love this 2Oh no 0 - Lisa B.El Dorado Hills, CA76601388Nov 19, 2023
Solid! Mission Bay/China basin area, near Giants stadium and less than a mile walk to Chase Center (Warriors). Seems like a bit newer area, so not as sketch. Felt safe walking around w/ the fam.
Pros:
- decent size room for SF standards
- free breakfast! Nice spread w/ several fresh fruit options, waffles, eggs, breakfast burritos, oatmeal, toast, yogurt, etc.
- walking distance to the sporting venues, so you don't have to pay twice for parking
- modern decor and cool outdoor seating area
Cons:
- parking on-site is $85 and first come first serve.
Tips:
Around the corner by Taco Bell Cantina is another parking garage the hotel employee recommended. It's only $30/night.
Would stay here again.Helpful 4Thanks 2Love this 1Oh no 0 - Janelle M.Placerville, CA093Jul 28, 2024
Overall, this place is nice. But there's some downsides to it. The tile in the shower is dirty and the blackout curtains are ripped. However, the staff were amazing and super friendly!
Helpful 0Thanks 0Love this 0Oh no 0 - Raina S.Capitola, CA07271May 11, 2024
Easy comfortable, professional kind staff.
Took the cal train to the last stop and walked to the Hyatt. Easy walking to ball park and restaurants. Excellent safe, neighborhood.Helpful 0Thanks 1Love this 0Oh no 0 - Apr 13, 2023
This place is so much better than the pictures. I was worried I would be staying at a bland corporate box, but took a chance because it was right across from Oracle Park. I stayed here two nights while I attended the Los Angeles Dodgers vs San Francisco Giants games.
The staff was polite, and very helpful. When I arrived on Tuesday I was able to check in early. I booked a king room, stayed on the 9th floor with easy access to the gym and roof. Breakfast was free and that is unbeatable, the check out process was easy and pleasant. This location can't be beat, anywhere I wanted to go was walking distance from the hotel.
Overall my experience was EXCELLENT! I would definitely stay here again, thank you for the hospitality!Helpful 0Thanks 0Love this 0Oh no 0 - Jul 15, 2023
Pros: great location next to Oracle Park, amazing staff who did an incredible job remembering my name and who were genuinely nice, edible free breakfast (most aren't), and a nice bar and lobby sitting area.
Cons: elevator capacity -- it's low anyway and then they block off one elevator for the rooftop restaurant and put service people in guest elevators so it's insufferably slow. Parking $85/night during events and I think $75/night normally. Bartender was nice but moved in semi-slow motion which doesn't work post-event. Bar was closed Sunday night after a concert which wasn't great, either.
I'm netting to 4 stars largely because of the staff. The elevator issue was dead unacceptableHelpful 1Thanks 0Love this 1Oh no 0 - 794871065Apr 10, 2023
I love staying at Hyatt Place because they rarely disappoint and this location was no exception. The staff was friendly and helpful from the moment I walked in the door.
The on-site parking is very expensive at $85 a day and that parking is limited. There is a parking garage right across the street that is significantly cheaper but don't listen to the staff if they tell you that you can park there for $30 a day. Technically it's true but only if you park your car and take other transportation. If you leave you'll be charged at the regular rate of $5 per 30 minutes with a maximum of $30. They also lock that garage from midnight to 6am with no way for you to get in or out.
The room we had was clean and pretty spacious. Our room had been particularly upgraded but no bells and whistles. One bed was very noisy and everyone knew when you moved around.
I almost forgot the breakfast. It was delicious and changed daily. I don't know how they make those potatoes but they need to post the recipe. I should also mention that the breakfast is free with your stay.
I definitely recommend staying here.Helpful 3Thanks 1Love this 2Oh no 0
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