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Review Highlights
“Worthy of a five star review: Enough can't be said about the exceptional service provided by Elliot and premier locksmith.” in 71 reviews
“Their communication was on point and Matt showed up early and was respectful of our property and safety.” in 59 reviews
“I called Premier Locksmith because I was having trouble with my key not always turning the ignition in my Saab.” in 21 reviews
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About the Business
Business owner information
![Photo of Elliott T.](https://s3-media0.fl.yelpcdn.com/buphoto/zLCeTlo99I6rabuK017SKg/90s.jpg)
Elliott T.
You can trust Premier Locksmith. We are licensed, bonded, locally owned and operated. We quote honestly and accurately by using over 30 years of experience and resources to do the job right the first time! We're a full service locksmith that works on all residential, commercial and automotive locks. We install/repair: high security locks, panic hardware, and door closers. We're the best at cutting and programming high security, laser-cut, transponder, and microchip keys. We can originate keys, remove broken keys, re-key/repair locks and open locked vehicles. We work on virtually all types of cars, trucks, motorcycles and scooters. We cover all of San Francisco and most of the Peninsula down to San Mateo. The San Francisco zip codes we cover include: 94102, 94103, 94107, 94110, 94112, 94116, 94117, 94122, 94123, and most every other zip code in San Francisco.
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Overall rating
303 reviews
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- Feb 18, 2013
When you need a locksmith who is On time, Knowledgeable, Efficient, Quick, and Courteous call Premier Locksmith!
I had an ignition switch issue with my wife's Chevy Malibu. The switch was locked up completely. My wife called and made an appointment for Monday at 9AM. Elliot called ahead when on the way and arrived when expected. He knew exactly what the was the problem was and had the right strategy for doing the work. Elliot had the right tools for the job and performed it without any damage or fuss. 40 minutes later the switch was repaired several new keys were ready. The keys and repair were made so they were the same as before. No need to change out or re-key anything else. Our old keys still worked as well.
Easy payment with both a physical receipt as well as a virtual receipt since they use Square (squareup.com) as a card processing tool.
While I was ready to try the repair myself, I realized quickly the repair went beyond what I wanted to perform. I am glad I waited for Premier Locksmith to do the job. I later learned Elliot gets referrals all of the time from car dealers for this kind of work. If car dealers can trust Premier Locksmith that makes me feel great about trusting them too.
Looks like someone misspelled their business name in Yelp since Premier Locksmith has two listings. All I know is Elliot did a great job.
Premier Locksmith
One Here with lots of good ratings: http://www.yelp.com/biz/premier-locksmith-san-francisco
One Here with a different phone number but still references the same web site: http://www.yelp.com/biz/premiere-locksmith-san-francisco
Also note their physical receipt shows http://premierlocksmith.com They have both the .com and the .net domains. Same good company.Helpful 0Thanks 0Love this 0Oh no 0 - Aaron K.South San Francisco, CA010Jul 5, 2024Updated review
Just had the guys from Premier save the day again !! They got here quick. They fixed the problem quick ! They checked their work. They charged a fair price. And they were as friendly and courteous as ever.
Helpful 0Thanks 0Love this 0Oh no 0Aug 15, 2023Previous reviewElliot and Matt have been my "go to" locksmiths for 20 years. The best there is. Full stop. Trustworthy. Timely. Fair.
- Marie H.San Francisco, CA07Feb 4, 2024
Excellent service in every way: prompt response to my phone call, clear communication about the lock on my building front gate, clear description of charging policy, easy scheduling of appt, arrival on time, professional manner, clearly competent--able to assess the problem and repair. I felt comfortable with his presence and approach. I highly recommend Elliot and Matt.
I have had several poor experiences with locksmiths and feel very fortunate to have found Premier.Helpful 0Thanks 0Love this 0Oh no 0 - C. R.San Francisco, CA097Jul 19, 2023
After finding it impossible to get our key in the ignition of our car, we contacted several locksmiths. Each one said they couldn't come for at least 4 hours and all of them promised to charge anywhere from $300 to $700 for the job!
Elliot at Premier Locksmith not only showed up within 45 minutes and fixed the problem in 5 minutes, but did so far below the outrages price quotes from all the others.
Avoid the rest.
Hire the best.
Premier LocksmithHelpful 0Thanks 0Love this 0Oh no 0 - Blake C.San Francisco, CA1022Oct 13, 2023
Locks on the house were original to the home built in the early 1900s. Elliot was able to rekey the locks while keeping the original charm of the hardware. Top shelf service and quality workmanship.
Helpful 1Thanks 0Love this 0Oh no 0 - Calogero P.San Francisco, CA1331Jun 6, 2023
Worthy of a five star review:
Enough can't be said about the exceptional service provided by Elliot and premier locksmith.
Following a stressful event involving the loss of our house keys, I contacted elliot at the suggestion of a close friend. As advertised, Elliot was professional, helpful, informative and polite. He assessed my situation and arrived promptly to tackle the job.
Elliot was masterful with his craft and finished the rekeying of 4 doors with minimal effort and at a very affordable price.
I am available through Yelp messaging if there are any questions or further info is needed.Helpful 0Thanks 0Love this 0Oh no 0 - M L.San Francisco, CA2014Mar 31, 2023
Our HOA hired Premier to repair locks and upgrade general building security after a break-in. We evaluated four vendors and Premier stood out for efficiency, competency, responsiveness, and very fair pricing. Premier requested photos of the doors/locks to be repaired and provided estimates based on the photos that proved to be spot-on. Premier prioritizes efficiency in communication and process - i.e., texting - but the response time was rapid and I think that mode of efficient communication lends to its very fair pricing (i.e., lower business overhead costs). I interacted across multiple vendors in our selection process and Premier consistently presented with professionalism, expertise (and a point of view), a solutions-orientation, and a willingness to educate the consumer that I greatly appreciated. I highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Rosalind Rae M.Daly City, CA7610Aug 3, 2022
I highly recommend Premier Locksmith.
After sitting in my grandparents garage since 1991, my family finally gave me the 1973 VW Super Beetle that I've been wanting to work on as a restoration project...but they couldn't find the key!!
Called around and all the locksmiths had about the same rate, but Premier said they'd give me a $20 discount. They were also referred to me by Mike's locksmith. Made the appt this morning. He came by within his scheduled appt window, was quick, and knew what he was doing. Elliot was pleasant and even helped us pop off the gas cap since we had no key for it either (different key from the car).
Thanks Elliot and Premier Locksmith!!
(This was from years ago and I just noticed I never posted this review, but they definitely deserve this)Helpful 0Thanks 0Love this 0Oh no 0 - Tiffany H.Los Angeles, CA1853811Dec 18, 2021
My husband left for a trip across the country and our baby's gear was locked inside of his car. I was about to leave for a trip with our little one too, so I was in a panic.
I sent out some quote requests and Elliott, the owner of Premier Locksmith, responded right away with what they charge, but also saying that I could get help with this from AAA for free (duh, I forgot in my panic). No one else responded with that suggestion!
I appreciate any business (+ business owners) that exists to actually prioritize their customers' needs, especially during hard times like these. Thank you, Elliott!Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Elliott T.
Dec 18, 2021
Thank you very much, I’m glad we could help out!
- D Y.San Francisco, CA0209Dec 18, 2022
I read the low ratings that had a common theme of being impolite. Upon my first call, I could understand the impression because he was terse. After a few exchanges, however, it was obvious that Elliott was just being very efficient with his time. He was extremely helpful and responsive. My existing lock was a less common high-security devise that would be difficult to breach from the outside, but he knew it well and provided very helpful advice and alternatives solutions. We exchanged quite a number of texts and he always "immediately" (meaning right away) responded. Elliott was a knowledgeable and helpful professional. Just realize he's quite busy and is being efficient with his time.
Helpful 0Thanks 0Love this 0Oh no 0 - Walter L.San Francisco, CA1528Dec 17, 2021Updated review
Satisfied repeat customer!
We wanted to change the function on our front door lock (to avoid locking ourselves out), and also install a new deadbolt on our garage-to-house door. Elliott wrote me a very detailed email explaining all the options and costs. After a few back-and-forth emails, we hopped on the phone and he gave me some great advice on which brand of deadbolt to buy, to ensure the keys can be keyed alike. I appreciate the time he spent with me before I even gave him the job.
Matt came to do the install and did a great job. He warned me in advance that removing and re-installing the locks might chip the paint on the doors, but he did such a careful job that everything looked flawless!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Elliott T.
Jan 31, 2021
Hi Walter,
Thank you so much for taking the time to post a review.
We appreciate the feedback.
It was a pleasure to work with you… Glad we could help!Jan 31, 2021Previous reviewI highly recommend Premier Locksmith and Matt. We hired the company to re-key two door locks and to factory reset a smart lock in our new home. We didn't have any of the working keys, which made re-keying one of the locks particularly challenging. Matt was patient and explained our options to us. We are very happy with the final result for these 3 locks. Matt was friendly, prompt, easy to communicate with, and went above and beyond to make sure we understood everything.
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