Review Highlights
“It appears this mall just had a renovation because it was really nice...” in 2 reviews
“They have other food around such as frozen food and auntie Anne's.” in 2 reviews
Location & Hours
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About the Business
White Oaks Mall has just what you need! White Oaks Mall is a two story indoor regional shopping center located at Veterans Parkway and Wabash Ave, just a short distance from I-72. Anchored by Dick's Sporting Goods, Esporta, Michaels and Macy's you're sure to find what you're looking for. White Oaks Mall offers more than 80 specialty stores ranging from jewelry to children's apparel, sporting goods, restaurants and women's apparel including H&M, Francesca's, White House Black Market, LOFT, and Tilly's. The Food Court offers tasty selections and options where you can sit down and enjoy a meal or grab something to go. You'll find something for the whole family including Five Guys Burgers and Cooper's Hawk Winery.
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Overall rating
26 reviews
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1 star
- Elijah W.Decatur, IL01Feb 24, 2024
Malibu jacks was fun the rest sucked I was in a lockdown because of a fight bye oh and they didn't let us go until after 4 hours byeb
Helpful 0Thanks 0Love this 0Oh no 0 - 1569062482Nov 11, 2023
It a lot of stores. There's only 2 food places in the food court. They have other food around such as frozen food and auntie Anne's.
They have a Malibu jacks with tons of rides and games.
They currently have Christmas set up as wellHelpful 0Thanks 0Love this 0Oh no 0 - M J.Fancy Prairie, IL03868Feb 14, 2023
Started walking laps in the mall. It appears things might be looking up for the mall now that Covid is over. There are plenty of shops to visit, and I hope the food court improves once EPA moves in. They have a store with bouncy houses if you need to get the children out and a small train that laps the building. Unfortunately, the carousel is gone, and there are many empty stores I hope they will be able to fill once the state building opens.
Helpful 1Thanks 0Love this 0Oh no 0 - Kassie C.KS, KS16Mar 21, 2023
Stopped here when we were in Springfield since we needed to kill some time before a show. I've never been before so I can't say if it has gone downhill or uphill, etc, but it was nice to walk around and see what they had. I found a really interesting freeze dried candy store and got some goodies there. They had some unique things to offer in some of the stores, and it was clean.
Helpful 1Thanks 0Love this 0Oh no 0 - Lisa I.Springfield, IL253329Aug 15, 2021
Having worked at this mall for an extended period of time, seeing its decline was immensely depressing. The last time I was there (2-3 months ago, weekday after 5-6pm) it was a ghost town. Back in the day there was always a little after work bustle, but not any more.
Most of the good stores have closed down and are empty shells now, and the few remaining stores aren't big attractions. Where's Forever 21? Anthropologie? Sephora? Lush? Vans? Zumiez? Gap? Hollister?
This mall has run out long time tenants like Cookie Factory because of their unrelenting rental space fees. Sure you may get a good deal at first opening, but eventually that lease runs out and then they bleed the vendors dry. The stores close because they lose money because no good, large, brand name stores remain, so fewer people come to the mall and they don't make profits any longer or even enough to make their astronomical rental fees. The management changed 3 times in the 6~ years I worked there, and got worse every time. It's like they just want to get as much money as they can then run. The costs of renting space are astronomical, they can't attract new stores, and any decent store has long since been run out.
If you want to go to a mall, take the hour and a half drive to St. Louis. Even the Galleria has better options.Helpful 0Thanks 0Love this 0Oh no 0 - Alvin B.Chicago, IL64111Jul 25, 2022
The only thing that's worth your time to go to this mall is Michael's Macy macy's is totally gone down hill you can't get any decent clothing there at all if you want it you have to go to Dan Heron on the other side of route 4 they just bought clothes macy's they did burdeners and it was a far better store the macy's it's It's turned into the new K mart Macy's ass
Helpful 0Thanks 1Love this 0Oh no 0 - Karma M.Chicago, IL5089723Sep 16, 2019
They got a REALLY cool comic, video game, and toy shop called Killen's in it. What more do you want? THey have the staple Hot Topic and Spencer's that seem to be the only stores that can stay open in this new economy! The Macy's is still standing.
Overall a cool mall better than many in Illinois, a great walk!Helpful 1Thanks 0Love this 0Oh no 0 - 23221204504Nov 24, 2018
Really basic shopping mall in Springfield, IL. Not a big space but still plenty of empty stores. Really makes you want to shop online!
Helpful 1Thanks 0Love this 2Oh no 0 - Santi R.Jacksonville, FL231381244Feb 8, 2020
Not much of a variety of stores, however a store named Off The Wall was nice. Belts, funky socks, t-shirts, swords and plenty more. The sales guy (forgot his name) slim guy very outgoing and social.
Helpful 2Thanks 0Love this 2Oh no 0 - Clair J.Springfield, IL12879Apr 28, 2019
From the outside, it looks pretty nice.
Inside, it smells like an old food court. The escalators were shut down. Most of the storefronts seem to be closed. Stores are always going out of business.
The carousel could be better. I think it could use updating. but kids like it anyways. The little train is fun for kids too.
The best thing about this place is Auntie Anne's pretzels. Usually the busiest place too. The workers are always friendly, and the pretzels are fresh and hot.Helpful 0Thanks 0Love this 0Oh no 0
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