Bookshop.org Reviews

27,191  •  Excellent
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Bookshop.org is the best!

I love ordering books through bookshop.org! The inventory is incredible, and being able to support a local bookstore with every order makes each purchase matter all the more. I’m a longtime supporter of brick and mortar bookshops, and I understand why they can’t always have on their shelves all the titles their customers want, so this is a great way to find the book you want AND help your favorite bookstore survive.

Date of experience: September 28, 2024


Rated 5 out of 5 stars

Great selection and fast shipping

Buying here is a little pricier than some options, but it's worth it to support small local bookstores while having access to a wide selection of books! Bookshop.org ships fast and I've never had an issue with an order.

Date of experience: September 28, 2024


Rated 5 out of 5 stars

I always look to Bookshop.org first…

I always look to Bookshop.org first when shopping online for a book I need, and I always get my friends and family gift cards to Bookshop.org! I love the mission to support indie bookstores, and the service from Bookshop.org is always excellent.

Special thanks to Zach H. who helped me sort out an issue recently; it means the world to be able to speak with someone on the customer service side!

Date of experience: September 11, 2024


Rated 5 out of 5 stars

Simply the best.

You're simply the best. Books are packed with care (unlike Amazon, where books often arrive damaged and are hardly worth the cost savings), delivered in a timely fashion, the selection and recommendations are wonderful (as always), and, of course, the support for local bookstores (Black Garnet in Saint Paul) is of topmost importance to me. I am SO grateful for this option when I can't get out to my local bookseller. Keep up the great work.

Date of experience: September 24, 2024


Rated 5 out of 5 stars

Great selection (bilingual childrens books)

Had so many bilingual childrens books for me to choose from as a gift for my friends with a multi-lingual household (plus a cookbook I had my eyes on). And everything shipped super fast allowing me to have the gifts in time for an event even though I ordered a little too close to the day.

Date of experience: September 26, 2024


Rated 5 out of 5 stars

I love ordering from Bookshop.org

I love ordering from Bookshop.org! Easy website to navigate with so many books available. Packages arrive quickly. Happiness is opening my Bookshop.org box as soon as it arrives! Plus, supporting independent bookstores is so important, especially in these challenging times of books being banned. Thank you!

Date of experience: September 16, 2024


Rated 5 out of 5 stars

“To The Anesthesiologist”

“To The Anesthesiologist” gripped my seven-month-pregnant-self with a realism my heart is so grateful for. Brutally transparent, it allowed me to read the words of an experience not many are brave enough to transcribe. It was personal, honest and raw, and gave an insight into the birth of motherhood.

Date of experience: October 03, 2024


Rated 5 out of 5 stars

Excellent service

Original order sent quickly but damaged in transit. Notified Bookshop by email and they sent replacement items the same day and then issued returns label for damaged books. Excellent service.

Date of experience: September 29, 2024


Rated 5 out of 5 stars

Great service

I ordered the book I wanted and it arrived 2 days later. Very efficient service and it benefits independent booksellers too. Will definitely use again.

Date of experience: September 29, 2024


Rated 5 out of 5 stars

Reliable and easy website

I love bookshop.org’s support of local book sellers. I think the online shopping experience is clear and easy and the shipping has always been reliable and timely. Thanks for all the great reads!

Date of experience: September 27, 2024


Rated 5 out of 5 stars

Quick Resolution

I ordered a book but there was a problem with my address and it was returned as “undeliverable “ I was in contact with Support and they remedied the situation and resent the book to me in record time!
That’s very good customer service!

Date of experience: September 27, 2024


Rated 5 out of 5 stars

Received my first order… hooked!

Received my first order of children’s books. They’re really sweet, came fast and were well packed. Each has a magical uniqueness in design, pictures and word choices. I also purchased a thought provoking YA novel and built a long Wish List of all age books I intend to purchase. Bookshop saved me valuable time when I shop by only having literature that opens hearts and minds. I see and appreciate Bookshop’s high standards. Thank you!

Date of experience: September 23, 2024


Rated 5 out of 5 stars

Excellent customer service

I had to order a large quantity of books for a launch party and was concerned about the time of the shipment. Elizabeth, a customer service rep, responded to my email promptly and kept on top of the order, asking their distributor to put top priority on it and elevating the shipping method. She was so nice I wanted to invite her to the party!

Date of experience: September 20, 2024


Rated 5 out of 5 stars

Supporting Local Book Shops

Bookshop.org has a wide selection of books that arrive quickly. But the most important thing is I'm supporting local shops rather than Amazon!

Date of experience: September 26, 2024


Rated 5 out of 5 stars

Great quality

My order arrived within a week or so and in perfect condition. I love ordering from bookshop.org rather than other big online retailers because I know I’m supporting small bookstores.

Date of experience: September 27, 2024


Rated 5 out of 5 stars

Highly recommend them

Highly recommend them - books arrived promptly ,well packaged at a good price with good communication from them . It is so vital to support independent bookshops or we will lose them .

Date of experience: September 26, 2024


Rated 5 out of 5 stars

Will continue to buy from here.

Easy to find what I was looking for. Prices are slightly higher than can be found elsewhere, but some proceeds go to a local bookstore so I'm all for it. Shipping was fast and the whole process was smooth.

Date of experience: September 28, 2024


Rated 5 out of 5 stars

Always a good experience.

I have ordered several books from Bookshop.org. Everything arrives in a timely fashion and in perfect condition. I love that they support local bookstores, even though there aren't many left in my area. I'm so thankful I found Bookshop.org!

Date of experience: September 23, 2024


Rated 5 out of 5 stars

Shop with a conscience

Not only was delivery prompt and efficient, but it was properly tracked with updates. Also, I felt pleased I was supporting local bookshops rather than the behemoths that are spoiling our high streets

Date of experience: September 24, 2024


Rated 5 out of 5 stars

It was easy to find the titles that I…

It was easy to find the titles that I was looking for which were not available at a store I had tried, not even on their website. Was also good to know that independent bookstores would be gaining some benefit from my transaction.

Date of experience: September 24, 2024