Banks in China are turning to AI to cut costs, improve efficiency
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Visitors seen at bank of China booth during the opening of 2023 World Artificial intelligence conference in Shanghai, China, on July 6, 2023.
Synopsis
The worldwide AI fervor driven by ChatGPT has led industries across the spectrum to start integrating these smart helpers into their daily operations. Banking is no exception. Multiple Chinese banks are exploring the possibilities of employing AI tools to serve their customers.
Liu Ran and Zhang Yukun Banks in China are turning to artificial intelligence (AI) to save on labor costs and improve efficiency, but the transition faces both technical and regulatory hurdles, according to experts in the field. The worldwide AI fervor driven by ChatGPT, the intelligent chatbot developed by Microsoft-backed OpenAI, has led industries across the spectrum to start integrating these smart helpers into their daily operations.
BY
Caixin Global
6 mins read
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