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Logistics

How last-mile tech is automating logistics operations, and what it means for supply-chain managers

How last-mile tech is automating logistics operations, and what it means for supply-chain managers
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Synopsis

In the last few years, the big boys of Indian e-commerce have heavily invested in technology to streamline last-mile operations — the most complex and high-cost component. However, the majority of companies that are in the process of developing an online front to reach consumers directly are struggling on several fronts. Last-mile tech has a solution for them. ET Prime explains.

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9 mins read, Last Updated:
Last-mile delivery is the final leg of a delivery process when a package is taken from a transportation hub or warehouse to its final destination — mostly a residential address or a retail store. For any business, last-mile supply-chain management is critical for two reasons — optimising costs and enhancing the consumer experience. Owing to technology solutions from startups and their growing popularity, several companies, including Nestlé,

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