ITeS

Techtonic tales: Why the BPM industry is likely to outperform IT firms in 2020

Techtonic tales: Why the BPM industry is likely to outperform IT firms in 2020
BCCL

Cognizant, which is shedding jobs and investing in digital technologies, for instance, is forecasting just about 5% constant currency growth in 2020.

Synopsis

Only Infosys and HCL Technologies have managed double-digit growth so far this fiscal year, helped by acquisitions. HCL’s acquisition of IBM products and its investments in artificial intelligence and analytics have helped it take a lead over rivals like Wipro, analysts said.

By & , ET Bureau
8 mins read,
The information technology services sector is likely to underperform the business process management (BPM) industry in 2020, say analysts, as the market faces a slew of challenges from the US election and Britain’s exit from the European Union to the growing Covid-19 epidemic. India’s top IT services firm, Tata Consultancy Services, is set to miss double-digit growth this fiscal year, while smaller rival Cognizant has slashed its growth target

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