Eventbrite Reviews & Product Details

Eventbrite offers a unique combination of ease of use and a number of well-thought-out features that are hard to find with any other service. Review collected by and hosted on G2.com.

I wish Eventbrite utilized AI to help people come up with copy when creating a new event. Sometimes, it's the lack of great copy by people that makes the experience less pleasant and uninspiring. It can be easily countered by smart suggestions.

I wish the customer support was stronger. Review collected by and hosted on G2.com.

Eventbrite is always up-to-date with the latest events happening in my area or in an area that I'm traveling to for work. The events are great to bring a potential business partner to and or 10 because they are a business networking event themselves! Great variety of events to choose from! Review collected by and hosted on G2.com.

I wish there was a specific section of Eventbrite, dedicated just to business networking. But it's not hard to find which events are for professional attendees only. Review collected by and hosted on G2.com.

It is a database of events. That's helpful. Review collected by and hosted on G2.com.

I have now experienced twice the failure of communication from the platform , as well as zero ability to reach out to support.

Today, I received a notification of a cancelled ticket. OK, why? Turns out the organizer first used the platform to notify all ticket holders of why the event was cancelled, and I did not receive it. Not even in SPAM.

Four years ago, for a paid event, I showed up in Los Angeles to an event that had been cancelled.

I have been on the receiving end of EventBrite four times, and two of them botched the cancellation notification.

Add to that the complete inability to contact anyone there or obtain any kind of end-user support, and you have a platform that I would never recommend for anyone to use to manage their events. Review collected by and hosted on G2.com.

Eventbrite offers multiple types of registration setups including line items, free, for a fee, different units of measure, private discount codes, management dashboards with analytic tools, reports, manual adjustment and input. You can customize the registration look and feel uploading your own graphics and logos. Map creation for in person events is built-in. There are Opt-In buttons to sign registrants up to lists and services you may offer. There is an email system to contact registrants with updates and premium add-ons. Eventbrite offers different tiers of service with a Free version and monthly paid tiers. Small numbers of tickets are free with staggered tier fees for more than 25 tickets. They offer templates for differing types of events to simplify event creation. A new feature is an AI automation creator tool which suggests text and helps your event creation process. Review collected by and hosted on G2.com.

The total cost tends to be higher when compared to other event creation tools. Constant Contact offers a decent event tool that when combined with the Constant Contact other tools has more bang for the buck. Review collected by and hosted on G2.com.

They have a large consumer base and that is genuinely the only pro. Review collected by and hosted on G2.com.

Horrible customer service, missing money and they refuse to explain where the money went, they restrict payouts multiple times with no heads up at all and refuse to communicate, the company is a complete SCAM! Review collected by and hosted on G2.com.

Eventbrite is highly recognized by the public as a trusted platform Review collected by and hosted on G2.com.

The changes made to the platform make it less usable for patrons and organizations. Review collected by and hosted on G2.com.

It is a simple and attractive way to learn about new events according to my interests. It also facilitates the purchase and management of tickets, allowing the purchase and access process to be simpler. Review collected by and hosted on G2.com.

I wish they had more attractive features, such as exclusive promotions, own events, rewards or something that would make it stand out among so many options. Review collected by and hosted on G2.com.

Nothing! Useless platform that allows scammers re-sell fake tickets Review collected by and hosted on G2.com.

Purchased concert tickets. When showed up for the event about a month later - could not even get it! My tickets would not scan at all, management could not even find my purchased using my name and ID! So someone sold me either fake tickets or sold the same tickets on multiple sites and someone else used them before me. Cannot get any refund or even a response from Eventbrite! Scam company Review collected by and hosted on G2.com.

I really like how Eventbrite gives us a simple link to share. It helps us find out quickly who wants to come to the event and keeps track of how many people are attending. It's super helpful! Review collected by and hosted on G2.com.

When we were looking into adding a credit-based membership system, we found out that Eventbrite couldn't support that feature. It didn't have the flexibility we needed for it. Review collected by and hosted on G2.com.

it is easy to use and manage events. I like how you can export the attendee list. It is easy to design and all of the necessary info and hae different pricing and promo code options. Review collected by and hosted on G2.com.

I am not happy that they are changing their pricing fee structure. The email attendees option does not always function well and it often cuts off my email messages, even though it does not cut off during the test. Review collected by and hosted on G2.com.

Having been a user on both sides (event host and event participant), I truly do think it is a really easy platform. The analytics features are so helpful. Review collected by and hosted on G2.com.

When just searching for events as a consumer, the process can be a little chaotic. I think more specific categorization when browsing would be helpful. Review collected by and hosted on G2.com.

Lots of ticket buyers use it. I can't say much more. Review collected by and hosted on G2.com.

Their set up screen are difficult to use and buggy. Often impossible to modify your site after you implement it. Only customer service is a bot that endless repeats itself. Review collected by and hosted on G2.com.

The design of eventbrite makes it very welcoming, simple and easy to use. It feels less daunting than ticketing platforms like ticketek which I believe creates a less stressful buying experience for the customer. Review collected by and hosted on G2.com.

The lack of editability in modules on the Event page, specifically pertaining to the must have information such as map, date, time which are automatically at the top of the page taking up a lot of space. This then requires the customer to scroll further to read anything about the event itself. Review collected by and hosted on G2.com.

it is FREE. Can see past events. No need to worry about slots registration list Review collected by and hosted on G2.com.

now have to pay if your event is for more than 25pax Review collected by and hosted on G2.com.

All in one platform that allows you to organise an event from an invite to follow up. Review collected by and hosted on G2.com.

Changes in the layout over the time mabe it a bit more challanging to find the same functions. Review collected by and hosted on G2.com.

Streamlined and simple UX easy to use from an organizer and attendee standpoint. Absolute favorite feature is the fact the email confirmations (as an attendee) automatically sync with your calendar. Review collected by and hosted on G2.com.

Can't think of any, really! Keep things simple and keep up the great platform. Review collected by and hosted on G2.com.

The most helpful feature in Eventbrite is it is easy to set up and share with others. Review collected by and hosted on G2.com.

The least helpful feature is when you copy an event it does not copy all of the details of the event. It would be helpful if you could literally copy the event, the time, the details and graphics used. Review collected by and hosted on G2.com.

I love how easy and straightforward it is to create and manage an event on Eventbrite. All the basic information about it is asked in a very structured way and that makes it easier to manage it. It also allows checking past events you've created which can be an interesting source of data. I also like that it's possible to have different profiles setup within one account, so you can manage different "organizations". Review collected by and hosted on G2.com.

I always get confused when it's time to generate the shortened link to share the event. I think that's something that could be improved and the link could be part of the overall process of creating the event. Because I use it only a few times a year, I always need to Google how to do that. It could be improved in terms of promoting locally / choosing how to promote it / geofencing / targeting. Review collected by and hosted on G2.com.

Ease of use, the ability to pull reports for attendees Review collected by and hosted on G2.com.

sometimes i have issues with formatting, but otherwise, it is a very easy platform to use. Review collected by and hosted on G2.com.

I do really love the easy link you can share with everyone who is interested in your event. It's really helpfull to see in once who and how many are coming. Review collected by and hosted on G2.com.

We were about to do something with a credit based membership and there was not the possibility to adjust this with eventbrite Review collected by and hosted on G2.com.

I like that Eventbrite allows me to follow the organizations I am interested in their events so I can receive notifications when they have new events. Eventbrite streams the videos in very high quality and allows real-time chatting during the event. Also, I like the advanced search at Eventbrite, which allows me to find events in my area of interest, like technology. Review collected by and hosted on G2.com.

The process of registering to attend any event takes a lot of time, and I need to repeat it each time I register for a different event. I don't like the interface of Eventbrite as it is a little bit difficult to move through the different booths of an event. Also, the payment options are not diverse and limited to only a couple of choices. Review collected by and hosted on G2.com.

Eventbrite is extremely helpful for me with my small business. I am able to invite customers and friends to various events that I do, or I am involved with. I don't think I could run my small business as effectively without Eventbrite. Review collected by and hosted on G2.com.

I think one thing that frustrates me is my Customer list. For some reason I have about 6 different customer lists. I havno idea how that happened. I did not create those. So when I send out an invite I click on every single list and I hope that each customer is not receiving 6 different emails for the events. I have not had time to make one list. Nor do I know how to delete those lists. Review collected by and hosted on G2.com.

Loved their app as it was super easy to use and the stats on it were amazing. Not having to have to go to desktop can do everything through the app. Also the integration with Facebook event pages to sell tickets Review collected by and hosted on G2.com.

Customer support wasn't that great but everything else was good as it was user friendly system. Review collected by and hosted on G2.com.

Easy to use with clear steps to set up events. It creates trust with attendees and is an easy way to share and spread the word about the event. You can create recurring events, which we've found particularly helpful as we don't need to keep setting up monthly events. We use it for networking and community events; we got more interest in sharing the event via Eventbrite than posting events on FB events etc. Review collected by and hosted on G2.com.

Overall i don't find anything in particular we dislike. Sometimes it can be confusing to cancel/postpone an event as you have to go through a process, you'll receive prompts on how to do it, but it's not always clear. Review collected by and hosted on G2.com.

It's very easy to manage the ticket sales for an event as well as contacting ticket buyers and integration with Facebook. There are other ticket portals which we have used but they always seem to be more complicated; we've never had to contact Eventbrite support as it's all self explanatory. Review collected by and hosted on G2.com.

There's very little I dislike about Eventbrite. It perhaps looks a little dated from the customer-facing side compared to other ticket vendors so it would be nice to see them come in line with others in that respect. Review collected by and hosted on G2.com.