Synopsis

Last week, we were at FLUPA UX days to be part of the customer insights community! This event is the #1 with UX and CX people involved to push more qualitative data into companies. Building insights is key for us and for these actors in order to help companies to deliver greater experiences!

We are at Deauville at lesBigBoss for the week! Come to discuss with us!

This Saturday, it's all about insights! Let's dig around insights, what is it, how they should be used and how AI have an impact about it! Synopis will be present in Strasbourg, accompanied by the experts Marie-Aude Sourd, Pauline Girardey and Katarina Lechner in our round table, at 9:00. 📍Where? University of Strasbourg (Faculté des Langues | Université de Strasbourg) 📅 When? April 13, 2024 For more information and to register, click the link below: https://lnkd.in/eY8An5_i Feel free to reach out to us with any questions!

Let's work together in our beta test of Synopsis. We are looking for beta testers for our platform. We want to turn your feedback into action, so we need people who are overwhelmed by customer feedback. So we would like to work with you on a set of your customer data. Let's go there if you want to be part of this adventure! https://lnkd.in/eB_ygU_d

Our mission is to help people to stop struggling with Atomic Research. But what is Atomic Research? It is a methodology which helps organize information gathered through user research. The goal is to provide highly reliable recommendations, in order to make more relevant decisions. It allows companies to efficiently anticipate the future needs which is crucial for both user retention and acquisition, ultimately enhancing overall customer satisfaction. In practice, Atomic Research breaks down the knowledge gained from customers into four components: - experiments - facts - insights - recommendations So you can have recommendations you can trust because it is evidence-based! Mandatory if you want to present them to your management. More information in our article here: https://lnkd.in/eBQgnpb7

🌐 Exciting News from Synopsis! At Synopsis, we are proud to announce our commitment to supporting open-source initiatives related to Large Language Models (LLM). Today, we proudly announce our official endorsement and membership in a consortium of innovative companies in France driving the development of open-source LLMs. Our enthusiastic support reflects our dedication to fostering innovation and ethical advancements in Artificial Intelligence. 📖 Proud Member of OpenLLM France Consortium Synopsis proudly supports the OpenLLM France Consortium's initiative, responding to the call for projects on Generative Artificial Intelligence (GAI) by the French government. We commend the consortium's ambitious goal of developing a GAI that not only showcases power and innovation but also upholds ethical principles, sovereignty, and respect for the diversity and richness of French and European language and culture. 🌍 Building a Dynamic Ecosystem Recognizing the importance of creating a dynamic ecosystem that brings together data providers, academic research labs, and tech innovators, we fully align with the vision of fostering open and sovereign digital commons. As cofounders of Synopsis, we confirm our commitment to actively support and participate in the consortium's planned activities under the French government's "Digital Commons for Generative Artificial Intelligence" call for projects. 🤝 A Collaborative Future We are confident that our collaboration and contribution will not only benefit consortium members but will also positively impact the entire GAI ecosystem in France and Europe. Our eagerness to collaborate with fellow consortium members and contribute to achieving the outlined goals in response to the call for projects is unwavering. We are ready to share our expertise, data, and resources to propel the consortium's efforts forward. 👋 Let's Connect! We invite you to reach out for a more detailed discussion on our engagement and how we will contribute for a successful partnership. Looking forward to the exciting journey ahead! Best Regards, Antoine Pezé, Thomas Wickham, Antoine Boileau Cofounders of Synopsis #OpenSource #LLM #Synopsis

Today, we are excited to announce we are becoming a long-term partner of FLUPA. FLUPA is the leading professional association for French-speaking UX professionals. As our goal is to promote user research, our objectives are completely aligned. We are kicking off our partnership by sponsoring the UX CAMP 2023 event, where we will be present to engage with you and offer the opportunity to test our solution. It's only the beginning of our shared journey! Cheers to UX! 🍾

Comment augmenter des feedbacks utilisateurs sans efforts ? Hier soir, c'était full house pour l'épisode de rentrée de l'afterwork French Designer Society. Antoine Pezé et venu nous présenter son hack pour obtenir plus de retours utilisateurs en un rien de temps. Retrouve ses conseils ici 👉 https://lnkd.in/e52K5uWH C'était super de vous voir si nombreux !! A bientôt pour le prochain épisode. Si tu souhaites partager une connaissance ou un savoir faire lors du prochain afterwork, contacte moi en MP 😁

Yesterday, we were in Paris with the French Designer Society to discuss the challenges related to enhancing the collection of qualitative feedback. As a designer, you can act to gather more feedback without significantly increasing your efforts: 1️⃣ Implement an automatic collection of feedback through NPS or CSAT, accompanied by a follow-up question. 2️⃣ Tag your verbatims by hand or automatically with Synopsis 3️⃣ Build customer panels based on these categorizations. 4️⃣ Reach out to people in these panels to gather even more qualitative feedback. Customer feedback is indisputable; leverage it to reinforce your assumptions! Learn more about that here: https://lnkd.in/eXUcQc3n Never stop listening.

Vous êtes-vous déjà demandé ce que vos clients ressentent vraiment lorsqu'ils interagissent avec votre produit ou service ? Nous y répondons cette semaine, en discutant des apports de l'IA dans les pratiques de recherche utilisateur. Venez nombreux ! Merci à Sarah Bracq, Lauriane Robinet et Dylan VELAYE 💫 pour l'occasion :)