YES Network 17+

Pick N’ Play

This Pick N’ Play game and the customer service is the worst I’ve ever seen. The company owes me $100 from 4-5 different contests and still has not paid me. Basically, I sign into the app with Apple ID Face Scan, I won $50, $10 & $20 with the Face ID Scan. Never got my email. Complained to Supoort about it and they claimed they’ve sent a email to claim my prize but they never did. I’ve emailed several times to the support and I even showed them the proof about my situation but still nothing done. I went with a new email & won $20 and I still did not get my prize even with a verified email. This app is the worst. The company owes me $100 and never paid. Update: Other Customer support from the YES Network helped me get my $80 that I won! They did it within a day. Their support was a easy 10/10 compared to the Pick N Play Support which was a 2/10.

Developer Response ,

Hi, We sincerely apologize for any inconvenience and disappointment this has caused you. Please submit a request to our support team [email protected] describing the issue so that we can investigate further. Thanks, YES Network Support

Dudes and dudettes. Fix your app. This is unreal. It’s been 2 years. Come on

Would you guys fix this application?!? I mean my God. Try it for yourselves to see what everyone is complaining about. I can’t believe I keep paying for this obscene mess. Watching a game is like a job. Can’t cast. There’s no direct app in the store to even try to play it directly on your television. Every two minutes it loses the connection and it isn’t my phone and it’s not my WiFi. I’ve tried everything, so don’t reach out until you’re telling me you’re going to give me and everyone else struggling to watch a game a proper working app for the price we pay. The only other option is to listen to games on the radio and then you have the pleasure of listening to Suzyn Waldman literally eat into the microphone around the 7th inning while sighing from boredom and contributing nothing besides ruining every Yanks game. Oh and the constant sniffles is a nice treat too. Lay off the powder, Sue! You’re awful and this app is trash. Shape the app up. It’s been two years and you’ve addressed none of your issues with it. Maybe this will catch someone’s eye, and you’ll get your act together, but I highly doubt it. If you automated response me to this I’ll know how little you guys care about the real fans. No us, no you. Don’t forget that. Thanks for your time.

Developer Response ,

Thank you for your feedback. We extremely value input from our customers and are working hard to improve your viewing experience. We hope you continue to enjoy our app! Thanks, YES Network Support

Horrendous!!

Once the app lets you log in it’s prob a 3-star app. Not great but good enough to stream the game and postgame. Add in some highlights and some original content and it’s good. The problem is logging in or really STAYING logged in. Logging in is pretty straight forward. But once you don’t watch the app for a couple days or sign in on a different device it makes you log in again and again and again…and you get the point. And for some reason lately the volume of the audio is low. This is on all devices and not just the tv app. Phone, tablet, tv, laptop, etc you all have to crank up the audio to hear it. If I switch apps while wearing headphones and forget to lower the volume you’re done for. Hearing Michael Kay and Paul O’Neill at 9000 decibels is never fun. If at least they fixed the audio I’d prob give it 2 stars but the constant having to log in almost every single time is just the most annoying feature of any app. I have apps on my tablet that I haven’t watched in months and on all different devices and it takes months if not a year to get logged out.