Alder

Today, our team came together for R U OK? Day – a yearly reminder that a simple conversation can make a world of difference. It's more than just a question; it’s about staying connected and being there for each other; be it with friends, family, or colleagues. It was a great opportunity for our team to catch up over morning tea, share stories, laughs, and check in on one another. Remember, even the smallest of gestures can have a big impact.   Let’s keep the conversation going, not only today, but every day. 💛🖤 For tips on how to start the conversation, visit https://www.ruok.org.au/ #RUOKDay #mentalhealthawareness #lifesbetterwithalder #supportingourteam

Step into our Perth showroom ✨ Let our expert staff guide your clients through their selections helping them to achieve the kitchens, bathrooms and laundries of their dreams, and giving them peace of mind in the choices they are making for their new home. Trust that every detail will be managed by Alder, saving you time and enhancing your clients satisfaction. Book a Selection Appointment Online: https://lnkd.in/ggK2AbbZ Not in WA, or just can't make it in? Try out the My Alder Specification tool on our website. #lifesbetterwithalder #tapwareselection #interiordesign #selectioncentre

Delivering excellence in customer service is at the heart of every interaction at Alder. This goes beyond just providing exceptional products - it's about truly supporting our customers in every way possible. That's why we were honoured to be part of the Dennis Family Homes Pty Ltd 2024 Team Conference.   This was a fantastic opportunity to connect with their dedicated team, celebrate their outstanding achievements and showcase some of our latest product innovations, including the transition to Lead Free. Capped off with our very own Paul Kinniburgh presenting not one, but three awards during their Awards Dinner Celebration.   We believe that our success is deeply intertwined with the success of our customers, and events like this reinforce our strong partnerships. A big thank you to Dennis Family Homes Pty Ltd for inviting us to be part of it, here's to many more years of shared success! 🥂   #customerserviceexcellence #partnerships #customersupport #lifesbetterwithalder

Supporting Our Community 🤝   We are incredibly proud to share that the Alder team has once again come together to support the Perth Homeless Support Group, donating blankets and beanies to share the warmth this winter!   Striving to create a safe and supportive community for individuals in need, the Perth Homeless Support Group are dedicated to transforming the lives of the displaced, homeless, and those in transitional housing   A huge thank you to everyone who donated, your generosity is a testament to our dedication towards making a positive impact in our community and supporting those in need.   If you’d like to find out more about the amazing work Perth Homeless Support Group do, or how you can get involved head to https://lnkd.in/g2KSBh3E   #supportingourcommunity #teamwork #sociallyconscious #alder

Thrilled to share that Alder has been profiled in the latest edition of Business News as an early adopter and market leader in lead-free tapware! 🚰 "We have invested in research, design and significant manufacturing changes at our factory in China and are now actively marketing our more affordable lead-free range to building companies and product wholesalers" Sarah Fairweather, General Manager Alder, told Business News. "We've always prided ourselves on being an early adopter in the industry." Our vision was to make lead free taps affordable for 1st and 2nd home buyers and those on a budget; for the mass market and not just the select few who can afford it. Accessibility to lead free tapware and eliminating any kind of health risk, is the right thing to do. Australia banned lead from paint in 1970 and from petrol in 2002. Lead in taps is banned from 2026. Lead is toxic and so waiting until 2026 makes no sense when lead free taps are available now. #leadfree #tapware #leadfreetapware #innovation #sustainability #industryleader #marketleader #lifesbetterwithalder

With a shared focus on delivering customer service excellence at every touch point, we invited team members from all aspects of our business to take part in a workshop hosted by Amanda Stevens during our Sales & Marketing Conference last month. Amanda delivered an incredible session on the ‘Changing Face of the Customer Journey’, highlighting the importance of the role of curiosity in sales and the Japanese ethos around Omotenashi – to be of service. As Amanda puts it “we can only ever be in one of these two states. We can either be interested, or interesting, we can never be both. Asking more questions and remaining in curiosity longer with our customers, and with eachother, is the key to building long term trust and long term relationships.” Thanks to Amanda for sharing some great insights, and a big thank you to everyone who joined us for this session! #lifesbetterwithalder #teamwork #customerservice #customerjourney #curiosityinsales  

This month we bid a fond farewell to Sofia Petrides, retiring after a very successful career at Alder spanning more than 20 years. Starting as Accounts Officer, Sofia has been an integral part of our Accounts team for over two decades, often warmly referred to as Tony Alder’s ‘right hand woman’. Always up for a chat, or ready with a funny anecdote to relay, Sofia has brought joy to the day-to-day of this business since 2003 and it’s safe to say we are all going to miss her very much! We can’t wait to catch up in the not-too-distant future and hear about all the travel adventures that are about to unfold. Thank you Sofia, for all your hard work and dedication over the past 21 years. From everyone at Alder, we wish you all the best as you embark on your (well deserved) retirement journey! #lifesbetterwithalder #staffappreciation #thankyou 

Work with us!   We’re on the lookout for a motivated accounts extraordinaire to join our team as Accounts Receivable/Payable Officer.   Working closely with the rest of our Accounts team based at our Head Office in Balcatta WA, this diverse role will give you exposure to a variety of tasks including Accounts Receivable and Credit function, as well as providing support to Accounts Payable.   Interested? Or know someone who might be perfect for this role? Learn more and apply using the link below 👇   https://lnkd.in/g9GXmEJ9

We held our 2-day Sales & Marketing workshop this week at the Alder Head Office in Balcatta, Western Australia. The workshop was headlined by Amanda Stevens, Australia’s number one expert on consumer trends and customer experience. She shared strategies to ignite us to deliver epic experiences for our customers. We spent time presenting our State based sales objectives and strategies for FY25 and FY26, as well as set the framework for key personal indicators. With so much development in the Alder brand space we heard from Troy Barbitta, our Brand Manager. Sharing the journey of the Alder brand, from transactional to emotive and our tag line, ‘Life is better with Alder’, with clear differentiation between the Alder Tapware and Vito Bertoni brands.   Also shared, were updates on our product development pathway and our transition to lead free production as well as Plumber lead technical training. Topping it all off with, not one, but two, celebratory dinners to acknowledge the incredible successes achieved through FY24. #lifesbetterwithalder 

Enhance your client's experience with an Alder Selection Appointment ✨ With a comprehensive range of products, designs and finishes on display, as well as expert staff on hand to help, a visit to our purpose built showroom will give your clients peace of mind in the choices they are making for their new home. Located at our Head Office in Balcatta, WA. Our Showroom is open by appointment and ready to welcome your clients from 8am - 4pm Monday to Friday. Book a Selection Appointment: https://hubs.ly/Q02H1m_T0 #lifesbetterwithalder #tapwareselection #interiordesign #selectioncentre