Dovetail

Dovetail

Software-Entwicklung

The leading insights hub that helps 1,000s of teams build better products, including Spotify, Google, Figma, and Okta.

Über uns

Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing. Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.

Website
https://dovetail.com
Industrie
Software-Entwicklung
Größe des Unternehmens
51-200 Mitarbeiter
Hauptsitz
Sydney
Typ
In Privatbesitz
Gegründet
2017
Spezialitäten
design, user experience, development, typescript, software, saas, startups, product design, ux research, product management, product, user research, research repository, and product discovery

Produkte

Standorte

Employees at Dovetail

Aktualisierungen

  • View organization page for Dovetail, graphic

    24,965 followers

    How do you master the balance of customer needs with business outcomes? According to Plaid President and previous Cloudflare CPO Jennifer Taylor, it comes down to three pillars of product success: Trust, insights, and innovation. Dive into these pillars—and much more, in this insightful fireside chat with Jen and our own Co-founder and CEO Benjamin Humphrey to help you nail this equilibrium. Watch the full conversation: https://dvtl.link/3XGwVhl

  • View organization page for Dovetail, graphic

    24,965 followers

    Talk about brain food! We’re gearing up for the biggest launch in Dovetail history this October 15, and we want to give you all a sneak peek on what we’re building. There are three products and a tonne of new features on the cards. Here's the first sneak peek at one of our new offerings. Imagine being able to have a conversation with your Insights Hub and get answers based on every customer interaction you and your team have ever had. Imagine if you could do this from where you work—not just in Dovetail... You could ask: ▪ How to refine your sales pitch ▪ Why they bought your product ▪ What issues are coming up in support ▪ Whether your positioning hits the spot ▪ If your roadmap is filler or killer And you’d get a response based on the endless interactions your team has ever had with any customer. Instant insights, infinite possibilities. There's more to it, but you'll need to join our waitlist for the full scoop🍦 Waitlist members will also get invites to our launch events, early access to new products and features, special promotional offers, and more. Join now: https://dvtl.link/4gaEVhD

  • View organization page for Dovetail, graphic

    24,965 followers

    We love seeing all the different ways our platform helps enable better customer understanding. Take Michał Lewczuk, who is designing a user-friendly and accessible mobile banking solution for seniors.

    View profile for Michał Lewczuk, graphic

    UX Designer 📱💻 Sociologist 👨🎓🧐 Eco-entrepreneur ♻️🚴

    💡 What I learned from interviewing seniors on mobile banking! 👵👴 After diving deep into desk research (accessibility, legal stuff, and some cool mobile banking insights for seniors), benchmarking worldwide mobile banking apps, checking out how other apps are helping seniors (like iPhone’s Assistive Access mode), and even looking at banking solutions for kids, I now jumped into interviewing seniors (65+) and their caregivers to understand their mobile banking needs! 💬📱 And... I didn't expect what an amazing experience it will be 🤩 👉 it pushes me to build empathy, ask insightful questions, and truly listen to user feedback 👉 it's a great opportunity to develop patience and adaptability 👉 it teaches me how to simplify complex tasks, terms, questions 👉 their wonderful life stories just enriches me as a person 💙 Big shoutout to Centrum Aktywności Międzypokoleniowej 🏠 and Jabłońska Katarzyna for connecting me with such amazing participants! 🙌 Your support means the world! What’s next? Insights analysis (Dovetail), creating personas, mapping customer journeys, and building out a site map for the app—then, it’s on to wireframes, a low-fidelity prototype, and testing the first version of this mobile banking solution. 🎨🚀 Stay tuned for more updates as I get closer to delivering a user-friendly, accessible solution for seniors! 💡 #UX #UserExperience #UserResearch #Mobileapp #Seniors

    • Keine alternative Textbeschreibung für dieses Bild
    • Keine alternative Textbeschreibung für dieses Bild
  • View organization page for Dovetail, graphic

    24,965 followers

    Dovetail is now ISO 27001 certified! While our team is celebrating this milestone, we know this is just another step on our journey to building the most secure insights hub. In our latest blog, Security and Compliance Manager Nathan Miller reflects on what ISO compliance means for our users, and how it fits into our ongoing efforts to build and maintain customer trust. Check it out: https://dvtl.link/4efAlwK

    • Keine alternative Textbeschreibung für dieses Bild
  • View organization page for Dovetail, graphic

    24,965 followers

    Calling all designers! This Thursday at 11 AM PT, learn how Dovetail helps you conduct effective customer research, discover insights, and enhance team collaboration. This interactive demo will be helpful for designers on all plans, as well as new starters looking to get up to speed on Dovetail fundamentals. Register here: https://dvtl.link/4dKmcI4

  • View organization page for Dovetail, graphic

    24,965 followers

    You’re invited to our biggest launch yet. This October, we’re releasing a ton of new features and three—yes THREE—new products. Here’s why you should sign up to the waitlist: ▪ Invites to in-person launch parties in SF and Sydney ▪ Exclusive product sneak peeks and webinars ▪ Early access to parts of Dovetail 3.0 We’ve got a lot in-store for this launch. It’s going to be a lot of fun, and a big moment for anyone interested in the future of customer insights. Instant insights. Infinite possibilities. Dovetail 3.0 is an entirely new way for teams to connect to their customers. Join the waitlist now—and stay tuned for more. Join the waitlist: https://dvtl.link/4gaEVhD

    • Keine alternative Textbeschreibung für dieses Bild

Ähnliche Seiten

Jobs durchsuchen

Finanzierung

Dovetail 5 total rounds

Letzte Runde

Serie A

US$ 63.0M

Siehe mehr Informationen auf crunchbase